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efta-efta02060692DOJ Data Set 10CorrespondenceEFTA Document EFTA02060692
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EFTA DisclosureText extracted via OCR from the original document. May contain errors from the scanning process.
To:
Fran:
Natalia Molotkova
Sent
Mon 2/1/2016 3:30:19 PM
Subject Inners INCL TICKETNO for
[Email Ref:
04FEB16
<•---------_^ TO ENSURE YOUR MESSAGE IS DELIVERED IN TIE ENTIRETY. PLEASE DO NOT REPLY BELOW THIS LINE
Response (Natalia Molotkova) 02/01/2016 10:30 AM
So, ok to change? Coach or business?
Regards,
Natalia Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
Customer a)
02/01/2016 10:18 AM
Ok yes. Thx Sent from my iPhone
Response (Natalia Molotkova) 02/01/2016 10:11 AM
Yes. I got you refund back. But the fare on the ticket is $331.50,
that the value I am using fro the possible exchange.
Regards,
Natalia Molotkova
Centurion Relationshi. Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
Customer f
) 02/01/2016 09:57 AM
Do you recall what we paid? Was it the $281 price tag? Right? Sent from my iPhone
Response (Natalia Molotkova) 02/01/2016 09:53 AM
To keep it in coach add collect including change fee is
256.10USD, in business - 641.10 on top what you paid
already.
Regards,
Natalia Molotkova
Centurion Relationshi Mana er
EFTA_R1_00606369
EFTA02060692
Hours: Monday through Friday 9:00am to 5:30pm EST
Customer a)
02/01/2016 09:48 AM
Feb 2nd tomomv. Sorry Sent from my iPhone
Customer a)
02/01/2016 09:48 AM
Thx Sent from my iPhone
Response (Natalia Molotkova) 02/01/2016 09:46 AM
Tuesday - February 2nd or February 9th?
Regards,
Natalia Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
Response (Natalia Molotkova) 02/01/2016 09:38 AM
Let me check..
Regards,
Natalia Molotkova
Centurion Relationshi Mana er
ours:
on y through Friday 9:00am to 5:30pm EST
Customer a)
02/01/2016 09:33 AM
Hi Natasha. Possible to change this ticket to depart Tuesday night? Also what is price for
coach and biz? If needs to be round trip for better price ok. Please let me k ow. TH AKS!
From: "American Express Travel"
<itinerarvamvamextravel ccm>
Subject: Itinerary INCL TICKETNO for
04FEB16
Date: Janua
To:
DO NOT REPLY TO THIS EMAIL. This message
was sent from a notification only address that
22 2016 at 1:02:47 PM EST
EFTA_R1_00606370
EFTA02060693
cannot accept incoming messages. If you have
any questions, please contact Centurion Travel
Service at 1-877-877-0987.
If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be
accessed by visiting:
https://myamextravel.com/baqqage
Your travel arrangements are outlined below in the
email. Please refer to attached PDF attachment
and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service
travel plans have been posted to a secure
website. Please click on the link to view your trip
details and add link to your bookmarked favorites
for easy access in the future:
iew our Di•ital Itinerar
E-Ticket Number(s)
-Ticket
DY
Thursday 04 Feb 16
Other Information
CITIZENS OF
Flight Information
MUST CARRY A VALID PASSPORT
Date
Airline
Airline Record Locator
Flight/Class
Origin
Destination
Departing
Arriving
Departure Terminal
Arrival Terminal
04 Feb 2016
Norwegian Air Shuttle
DY7016 V Economy Class
New York, John F Kennedy International
London, London Gatwick
10:30 PM
10:00 AM / 05 Feb 2016
Terminal 1
Terminal South
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EFTA02060694
Estimated Time
6 Hrs 30 Mins
Stops
Non-stop
Seats
Confirmed
Entry and Exit Information for Travel
American Express strongly recommends that you periodically review
www.Visacentral.com/amexfor the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
See attached itinerary PDF or link for full terms and conditions.
PDF itinerary attachment:
If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
http://www.adobe.com/products/acrobat/readstep.html
Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting,
directly or indirectly, from (1) the acts of omissions of travel suppliers, including but
not limited to delays, overbooking's, cancellation of services, cessation of
operations, accidents or failures of equipment, or changes in fares, itineraries or
schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of
governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or
failures related to the public internet, telecommunications lines or facilities, or third
party technology systems, or any other cause beyond the control of Amex.
Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to
be aware that certain suppliers pay us commissions as well as incentives for
reaching sales targets or other goals, and from time to time may also provide
incentives to our travel counselors. Certain suppliers may also provide
compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels,
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participating in marketing programs and supporting technology initiatives. In
addition, we receive compensation from suppliers when customers use the
American Express Card or other American Express products to pay for supplier
products and services. From time to time we may en ter into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694.Iowa: TA# 669 Registered
Iowa Travel Agency.
Privacy Statement l Visit the Centurion Card website
To learn more about e-mall security or report a suspicious e-mail, please visit us at americanexpress comiphishing.
* 2016 American Express. All rights reserved
When booking concierge services for Card Members. American Express uses a third party concierge service contractor ("Concierge
Company). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your
concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the
responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider
each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or
American Express. and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card
Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the
exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the
service provider and not against Concierge Company and/or American Express. Concierge Company andfor American Express shall
not be liable for loss. damage. or other claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
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Company and American Express perform on your behalf. although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for
servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or
Inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reacting
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sales targets or other goals. and may also provide incentives to our travel counselors. For more information please visit
www onjigncesiexpress com/travetterrns California CST#1022318, Washington OBIS/600-469-694, Iowa TA*1002, Nevada NW2001-
0126
RePi
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