EFTA Document EFTA02061240

To: lesley.jee(2,13gmail.com[I From: Natalia Molotkova Sent Thur 1/21/2016 3:43:25 PM Subject More thoughts on tickets [Email Ref: 160122-000015] TO ENSURE YOUR MESSAGE IS DI I IN TRED IN ITS EMMETT, PLEASE DO NOT REPLY BELOW THIS LINE Response (Natalia Molotkova) 01/21/2016 10:43 AM Lesley, will you please give me any name, whose flights were just on hold and were auto- cancelled? Recently? Regards, Natalia Molotkova Centurion Relationship Manager n Hours: Monday through Friday 9:00am to 5:30pm EST Response (Natalia Molotkova) 01/21/2016 10:38 AM System is still down and I am leaving at 1pm, so will be using my ingenuity. Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Customer (I Sounds good Sent from my iPhone 01/21/2016 10:18 ANI Response (Natalia Molotkova) 01/21/2016 10:01 AM Ok, once system is back... Regards, Natalia Molotkova Centurion Relationship Manager a Tours: Monday through Friday 9:00am to 5:30pm EST Customer ( ) 01/21/2016 10:00 AM Ok so at the moment it is better to buy that one way Norwegian shuttle. Please put that flight on hold and the round trip Rome/NY on any day for return but before the 4th. Maybe 1st? Also out on an itintery the fake flight from Rome to London on 28th aroudn10:35am!! Thank you!! Sent from my iPhone Response (Natalia Molotkova) 01/21/2016 09:54 AM For round trip Rome-New York-Rome, doesn't matter what day I put on the return, round trip fare is $538.16, non refundable coach and changes are not permitted. Lowest coach fare round trip NY- London-NY is Virgin Atlantic - EFTA_R1_00607527 EFTA02061240 $722.56. VS 10 04FEB JFK LHR 930P 930A 05FEB VS 25 14FEB LHR JFK 805P 11O5P Regards, Natalia Molotkova Centurion Rclationshi. Mana cr Hours: Monday through Friday 9:00am to 5:30pm EST Response (Administrator) 01/21/2016 08:36 AM I am currently out of the office with no access to voicemail or email. My normal office hours are 9am to 5:30pm EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate or email Have a wonderful day! Best regards, Natalia Molotkova Customer t==l ) 01/21/2016 08:36 AM Thx Sent from my iPhone • Response (Natalia Molotkova) 01/21/2016 08:30 AM ionship Manager ours: Monday through Friday 9:00am to 5:30pm EST Customer 01/21/2016 08:21 AM Jeffrey would like to look at 2 round trip tickets for One ticket should be she departs Rome on 28th on that 10:35 am flight to NY then reruns on any miscellaneous day that is cheap. Then also purchase a round trip ticket for her NY to London departing few 4 after 8pm arriving London on 5th and then returning to NY on any miscellaneous day that is cheap. Let me know! Thx Sent from my iPhone • Response (Administrator) 01/21/2016 08:21 AM I am currently out of the office with no access to voicemail or email. My normal office hours are 9am to 5:30pm EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and ress 0 (zero) for the next available Centurion Support Associate or email Have a wonderful day! Best regards, Natalia Molotkova Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexoress.conVohlshinct. *2016 American Express. All rights reserved EFTA_R1_00007528 EFTA02061241 When booking concierge services for Card Members. American Express uses a third party concierge service contractor ("Concierge Company'). 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For more information please visit wvew.amencanexoress.comitravelterms California CST7;1022318, Washington U810600-469-604, Iowa TA$1002, Nevada NWV2001- 0126 Refit I 60i22.0000I 5 EFTA_R1_00607529 EFTA02061242