EFTA Document EFTA02064765

To: Lesley Groffi From: james I personal genius Sent Mon 1/4/2016 2:13:18 PM Subject: Re: Hello! Question re Calendar :) Let's keep today & do the iPad later this week. I'm assuming Jeffrey will want to see me at some point anyway. James Ce your Personal Genius Certified Support Professional 10.6 +1 htto://personalaenius.us On Jan 4, 2016, at 8:35 AM, Lesley Groff alliMin wrote: Hello James! I wanted to bring in my iPad so you could help me set that up but forgot it!! Would it be better if you came to see me tomorrow, wed or Thursday instead so we can tackle both? My calendar is ok so I'm not as frantic to have you come first thing. Up to you. I know we scheduled today ...or maybe you could come back for my iPad another day this week and still come today? I was just trying to keep it all together for ease! Sent from my iPhone On Jan 3, 2016, at 6:45 PM, james cc I personal genius .a wrote: 10:30 is great. I suspect that the calendar loads the "week view" whenever it's opened — whether or not that calendar is displayed, so now that the GAJILLION birthdays have passed to last week, it's no longer trying to load them. (If I'm correct, then going back one week will result in the return of crashes — not that I'm suggesting you test the theory...) James Ce your Pt.rr I Genius Z Certified Support Professional 10.6 http://personaloenius.us EFTA_R1_00814758 EFTA02064765 On Jan 3, 2016, at 6:35 PM, Lesley Groff < • wrote: HI James! Wanted to let you know my calendar seems to be working just fine now! the strange birthday thing stopped. I do think we still need to 'scrub' my contacts. could you come tomorrow at 10:30 however instead of 10am On Dec 31, 2015, at 5:03 PM, 'times ce ersonal genius wrote: Hi, I was able to create a script that will remove ALL the birth dates set in all your contacts — it's indiscriminate tho, so any valid birth dates will be deleted as well. I think this is our best option, as it's a low-risk, and one- click-and-wait-while-it-runs (I'll back up your contacts first, cause that's what I do) and much much easier and safer than the textEdit solution I was considering. We'll do this on Monday I think we should also — Have a great weekend! — I'm saying this now to prepare you for the loss of birthday data from your contacts. separately — consider signing you up for http://www.scrubly.com — which will do an intelligent cleaning of your address book duplicates and even update missing information using Linkedln and Facebook for you and synchronize your Gmail & iCloud contacts. We can talk about it on Monday. James Ce your Personal Genius - Certified Support Professional 10.6 http upersonalgenius us On Dec 30, 2015, at 1 1:42 AN1, Lesley Groff EFTA_R1_00614759 EFTA02064766 wrote: Yes it worked. The calendar that was on my phone is frozen. Sent from my iPhone On Dec 30, 2015, at 11:34 AM, james ce I personal genius wrote: You should get them from Google Calendar — assuming you were able to sign into it and see the appointments and reminders. James Ce your Personal Genius 7 Certified Support Professional 10.6 htto://Dersonaloenius.us On Dec 30, 2015, at 11:22 AM, Lesley Groff wrote: Yes for sure 10am on Monday! If I turn my notifica tions off EFTA_R1_00614700 EFTA02064767 does that mean I won't get my remind ers? Sent from my iPhone On Dec 30, 2015, at 10:59 AM, fames I personal genius wrote: Try: Settings > Notifications > Calendar > Allow Notifications > Off Should we schedule me to come see you at 10AM on Monday? James Ce your Personal Genius Certified Support Professional 10.6 htto://personalcienius us On Dec 30, 2015, at 10:44 AM, Lesley Groff wrote: OH boy. Ok. Thanks. It is turning off and on now also at times Sent from my iPhone EFTA_R1_00614761 EFTA02064768 On Dec 30, 2015, at 10:23 AM, fames personal emus wrote: Force quit the open apps (double tap the home button and swipe up). Don't open the built in calendar app for now. It's likely crashed trying to deliver 19000 birthday alerts. James Ce your Personal Genius Certified Support Professional 10.6 http://personalgenius.us On Dec 30, 2015, at 10:04 AM, Lesley Groff Ok I installed the new calendar. But something is defiantly wrong with my phone the battery is draining at an incredible rate. From 50% at gam to 1% right now. Sent from my iPhonc On Dec 29, 2015, at 2:14 PM, fames I personal genius > wrote: Did you try Google wrote: EFTA_R1_00614762 EFTA02064769 Calendar by Google, Inc. hups://appsto. refustAXXin2.i On Dec 29, 2015, at 1:49 PM, Lesley Groff S> wrote: I may have spoken too soon...my calendar on my phone is frozen again when I tried to add in a reminder for Jan. 5.. On Dec 29, 2015, at 1:05 PM, fames personal genius wrote: When I say risks, I mean that things might James Ce your Personal o Certified Sul Professional II http://oersonali EFTA_R1_00614763 EFTA02064770 go awry that I'd fix. I don't want to do it remotely because I want to be present when you notice problem s. We are going to need to address (bad pub) your contacts at some point. They've gotten a bit unwield y and I'd like to tame them before somethi ng major breaks. The confirm- from- other- device EFTA_R1_00814784 EFTA02064771 message is "iCloud Keychai n" -- which synchro nizes your saved passwor ds between devices (& compute rs). That is separate from contacts or calendar s. If iCloud Calenda rs is off, then is Gmail calendar s on? If so, your calendar s must be in Gmail and this App will let you access them without the built in EFTA_R1_00614765 EFTA02064772 calendar program Google Calenda r by Google, Inc. 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