EFTA Document EFTA02068747

To: Amex Centunan Travel From: Sent Thur 10/29/2015 2:44:01 PM Subject Re: I booked last executive suite at Rosewood Vancouver [Email Ref: 151030-000050] no worries... I'm on with hyatt now checking their suites... On Oct 29, 2015, at 10:42 AM, Natalia Molotkova wrote: TO ENSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY. PLEASE DO NOT REPLY BELOW THIS LINE "....ainas , Response (Natalia Molotkova) 10129/201510:42 AM Will do, just logged in, had to go to my daughters school in the morning.. Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 10: am to : pm Customer 10/29/2015 10:09 AM I got scared and went ahead and booked an executive suite and deluxe room at the Rosewood Vancouver...I am told you can call and take over the reservation so he can get his amenities... Confirm Ws the Rosewood and Lord Stanley suites were a rea y oo ce am wal is e on both however!! I spoke with Janice...she says to just give her a call and she will make sure we get the amenities.. privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail. please visit us at americanexgress corwohishing. C 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ('Concierge Company). In some cases, Concierge Company win provide you with certain information about the service provideffs) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or Amencan Express are in no way responsible for the actions of the service provider used by the Card Member. and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not hmited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss. damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS: without any express or implied warranties. Portions of this content are provided by Coyotes) and may not be used without written permission. Used hereunder by license. For Google 'Maps Terms of Use click here:(htto ilmaos google comihelolterms maps For "Map Legal Notices" click here:(http (Awn/ maps,gogle comthelplegalnolices maps html). There is typcally no cost to you for most booking efforts Concierge Company and Amencan Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit vt1.__.emericanexprese,s_Qmarayeiterms California CST# 1022318. Washington UW*00-469-694. Iowa TA0002. Nevada NV*2001-0126 EFTA_R1_00626532 EFTA02068747 Refit151030-000050 EFTA_R1_00626533 EFTA02068748