EFTA Document EFTA02069996

To: From: Sent Fri 10/18/2015 1:48:18 PM Subject: Flight for Karyna/Jena needs to be changed ASAPI [Email Ref: 151016-000604] T ata la T o of ova TO ENSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY, PLEASE DO NOT REPLY BELOW THIS LINE Response (Natalia Molotkova) 10/16/2015 09:48 AM :) Re ards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm EST Response (Administrator) 10/16/2015 09:42 AM THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! Customer- OH NO! $11 more.. . ???!!! it is ok... :) thanks for letting me know! 10/16/2015 09:42 AM ari se (Natalia Molotkova) 10/16/2015 09:39 AM fare today is 11.00 USD more. Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm E T Response (Administrator) 10/16/2015 09:03 AM THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! Customer 10/16/2015 09:03 AM Super. Thx en rom ll”.iy one Response (Natalia Molotkova) 10/16/2015 08:56 AM OK, will issue one way, ticket is on its way!!! Regards, Natalia Molotkova Centurion EFTA_R1_00829404 EFTA02069996 Relationship Managet -lours: Monday through Friday 10:30am to 7:00pm EST Response (Administrator) 10/16/2015 08:12 AM THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! Customer 10/16/2015 08:12 AM Morning! thank you again SO much for helping out last night... Keep Jena in the premium economy cabin direct ...it's a long flight and a long day for her! Res se (Natalia Molotkova) 10/15/2015 07:14 PM We solved the problem. I voided Aeroflot tickets for both girls and put the on Polish Airlines at 10:30 pm departure, the fare for one way was $2408.40 per ticket. We need to discuss what to do with Jennifer's return flight from Paris to New York. If we are keeping is as we booked, in premium economy cabin, one way fare will be $2941.60 fully refundable, or we can change it to coach , fare will be $2831.60, not a big difference. Or should I look fro one way coach in the evening with sto at a lower rice? Re ards Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7: pm EST Custome 10/15/2015 05:54 PM Jena Karyna Sent from my iPhone Customer 10/15/2015 05:51 PM Call then ari it from my iPhone Response (Natalia Molotkova) 10/15/2015 05:49 PM I haven't received any call, what is their cell number? Regards, Natalia Molotkova Centurion Relationship Manage Hours: Monday through Friday 10:30am to 7:00pm EST Customer 10/15/2015 05:48 PM Karyna and Jena calling you! Jena does not have correct visa to go through Mspcow ! 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