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efta-efta02071030DOJ Data Set 10CorrespondenceEFTA Document EFTA02071030
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EFTA DisclosureText extracted via OCR from the original document. May contain errors from the scanning process.
To:
Natalia Molotkova
From:
Lesley Groff
Sent
Thur 10/15/2015 1:10:32m
Subject: Re: Book round trip for
[Email Ret:
Thx
Sent from my iPhone
On Oct 15, 2015, at 8:20 AM, Natalia Molotkova e
> wrote:
THIS LINE
TO ENSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY, PLEASE DO NOT REPLY BELOW
Response (Natalia Molotkova) 10/15/2015 08:20 AM
OK, doing it...
Regards,
Natalia Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 10:30am to 7:00pm EST
Response (Administrator) 10/14/2015 07:15 PM
THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
Customer
10/14/2015 07:15 PM
OMG! I forgot that
is now traveling with her married name:
! We need
to void and repurchase...I am sure you are loving me today! We can do tomorrow!
Customer f
) 10/14/2015 07:09 PM
I will let her do it at the airport...thanks!
Response (Administrator) 10/14/2015 07:09 PM
THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office
EFTA_R1_00532450
EFTA02071030
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
Response (Natalia Molotkova) 10/14/2015 06:50 PM
Only premium economy scats left on the return flight to pre-assign - for fee - or at the
airport.
Regards,
Natalia Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 10:30am to 7:00pm EST
Response (Natalia Molotkova) 10/14/2015 06:22 PM
OK, ticket is on its way.
Regards,
Natalia Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 10:30am to 7:00pm EST
Customer (
10/14/2015 06:21 PM
Yes please Sent from my iPhonc
Response (Natalia Molotkova) 10/14/2015 06:17 PM
Coach fare will be 546.20, non refundable with $200 change fee, may I issue?
Regards,
Natalia Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 10:30am to 7:00pm EST
Customer (
a
10/14/2015 06:03 PM
Thx! Sent from my iPhone
Response (Natalia Molotkova) 10/14/2015 05:58 PM
OK
Regards,
EFTA_R1_00632451
EFTA02071031
Natalia Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 10:30am to 7:00pm EST
Customer jIMIMIMIM)
10/14/2015 05:57 PM
Hi Natasha. We need to book the below flights for
and back to NY on Sunday. Can you give me price please? Coach
this Friday to PB
Privacy Statement I Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail. please visit us at americanexpress com/phishinq.
et 2015 American Express. All rights reserved
When booking concierge services for Card Members. American Express uses a third party concierge service contractor
("Concierge Company). In some cases, Concierge Company will provide you with certain information about the service
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Company and/or American Express is the responsibility of each Card Member. Concierge Company and American
Express strongly recommend that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or Amencan Express, and are not authorized to act
on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service
provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the
service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any
claims relating to services or products provided by the service provider (including, but not limited to negligence or failure
to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider
and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not
be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service
provider. Service provider rates and availability are subject to change.
Content is provided "AS IS; without any express or implied warranties. Portions of this content are provided by Gayote>
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Concierge Company and American Express perform on your behalf, although you are responsible for any purchases
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EFTA_R1_00632452
EFTA02071032
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