EFTA Document EFTA02072098

To: From: Natalia Molotkova Sent: Tue 9/22/2015 lir Subject: Can we change ticket to... [Email Ref: 150923-000328] I ()INSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY, PLEASE DO NOT REPLY BELOW THIS LINE al it nser. Molotkova) 09/22/2015 05:49 PM fo for AA flights, first leg from STT to Miami - there are a lot of seats left, but they all with the fee, so she will have to do it at the airport. Regards, Natalia Molotkova Hours: Monday through Friday 10:30am to 7:00pm EST Customer great. thanks 09/22/2015 03:24 PM Response (Natalia Molotkova) 09/22/2015 03:13 PM OK, on it. New tickets will remain non refundable. Regards, Natalia Molotkova Centurion Relationship Manger Hours: Monday through Friday 10:30am to 7:00pm EST Custome 09/22/2015 03:12 PM Jeffrey would like to change her to the AA flight to Miami and on to JFK...then take the Aeroflot flights back home...Please purchase and send me new tix...thanks! Response (Natalia Molotkova) 09/22/2015 03:12 PM There is availability, but I can't tell you how quickly they are going to sell them and the fare can't be guaranteed till the new tickets are issued, but you knew that. Regards, Natalia Molotkova EFTA_R1_00834878 EFTA02072098 i hi M Hours: Monday through Friday I 0:30am to 7:00pm EST Customer 09/22/2015 03:09 PM ok thanks...1 will get back to you..are the flights pretty open? or do we need to decide quick here? Response (Natalia Molotkova) 09/22/2015 03:02 PM The only direct flight from STT on the 26th of September is Delta at 1:35 PM, arrival to JFK at 5:34 pm. Aeroflot flight departs at 7:10 PM, my system is saying it is a legal connection. But she will have to change terminals in JFK and get bags and check in again, Kind of risky. If you decided to risk - the Delta flight will be $263.80, and exchange for Aeroflot - add collect 170.00IJSD. If you decided to put her on connecting flight with Americans, exchange fro AA will be $164. Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm EST Customer 09/22/2015 02:54 PM ok thanks.. the direct flight from STT to JFK is great...if we could just get her on an Aeroflot flight..but I think she would have to overnight and just stick with flight she is holding already. Response (Natalia Molotkova) 09/22/2015 02:49 PM Yes, no non refundable fare offered. Let me check about your research.. Regards, Natalia Molotkova Centurion Relationshi • Mang er Hours: Monday through Friday 10:30am to 7:00pm EST EFTA_R1_00834679 EFTA02072099 Custome 09/22/2015 02:45 PM I researched yesterday: AA#I350 depart STT 8:05am arrive Miami 11:13am AA#64 depart Miami 12:40pm arrive JFK 3:33pm Aeroflot #103 depart JFK 7:10pm arrive Moscow 11:25am on 27th Aeroflot #2108 depart Moscow 8:45pm arrive Vilnius at 10:20pm total price was about $650 to change and add new flight...Is there anything more desirable and staying on Aeroflot? Customer 09/22/2015 02:39 PM I assume the non refundable fare must not be available at this point? Custome 09/22/2015 02:06 PM Ok thanks. Let me tell him. Sent from my iPhone Response (Natalia Molotkova) 09/22/2015 01:55 PM Due to her current reservation from STT is with Americans and from JFK - with Aeroflto, to make the change - we will have to issue one way ticket: 1 DL 676 26SEP STT JFK 0135P 0534P 1 DL 48 26SEP JFK AMS 0759P 0940A 1 BT 610 27SEP AMS VNO 1230P 04I5P TOTAL FARE - USD 2843.00 fully refundable coach fare. Return with Aeroflot is a lost, it was non refundable fare. With Americans will be credit fro one year since the ticket was issued minus 200.00OSD change fee. Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm EST Response (Natalia Molotkova) 09/22/2015 01:49 PM Sure, let me have a look... Regards, Natalia Molotkova hi M n Hours: Monday through Friday 10:30am to 7:00pm EST EFT&R1_00834880 EFTA02072100 Customer 09/22/2015 01:48 PM Hi Natasha. ease see e ow ig 1t my boss has found. Can you give me price tag for this new ticket? Thanks please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. 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