EFTA Document EFTA02072744

To: Natalia Molotkova From: Lesley Groff Sent Wed 9/9/2015 5:17:45 PM Subject: Re: Valdson's Passeport [Email Ref: 150909-000563] Ok good to know. He comes every year at this time so he should be prepared. Sent from my iPhone On Sep 9, 2015, at 1:05 PM, Natalia Molotkova wrote: TO ENSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY, PLEASE. DO NOT REPLY BELOW THIS LINE Response (Natalia Molotkova) 09/09/2015 01:05 PM Tickets arc on its way, looks like Brazilians need visa to go to US. Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm EST Customer 09/09/2015 12:09 PM Lets do the new option. reat price, times and its changeable! thank you! Go ahead and PURCHASE Response (Natalia Molotkova) 09/09/2015 12:01 PM 1) Chargeable fare will be USD1055.10, can be change before or after departure, change fee is 120.00EUR plus possible difference in fare. 2) I can do on the outbound - same price fro changeable fare - AF 12 CDG JFK 1050A 1255P - with 2 seats together to pre-assign. 3) new option - we can do American Airlines for the following AA 45 26SEP CDGJFK 1120A 155P AA 44 07OCT JFKCDG 520P 645A 08OCT Fare is $710.10 per ticket, non refundable, changeable with 180.00EUR change fee plus possible difference in fare. Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm EST EFTA_R1_00637443 EFTA02072744 Customer 09/09/2015 11:51 AM -I will send ana s passport t to minute I get it...just emailed them again! -How much is the changeable fare? I think we must do it...high probability that the ticket will, at some point, need changing. -You may check for another flight with seats together, but if the price tag is a huge difference and timing not good, then we will be ok if they don't sit together (they can always try to change seats at airport) Thank you!! Response (Natalia Molotkova) 09/09/2015 11:37 AM Lesley, when you have new passport number for Maria, please email it to me. So fare is $874.10 per ticket, restricted, changed are not permitted. Should I change to the changeable higher fare? Also on the outbound flight at this moment I can't get them seats together or close to each other. Should I check another departure time for them on the outbound with seats together? Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm EST Customer ok, thanks 09/09/2015 11:00 AM Response (Natalia Molotkova) 09/09/2015 10:44 AM OK, for another person I have the old passport, so name should be the same. Issuing tickets today. Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm EST Response (Administrator) 09/08/2015 07:03 PM EFTA_R1_00837444 EFTA02072745 THIS EMAIL INBOX IS NOT MONITORED when I am out of the office" I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! Customer Birthdate is Name: Valdson Vieira Cotrin Passport expires Dec. 22, 2019 09/08/2015 07:03 PM Response (Natalia Molotkova) 09/08/2015 06:04 PM Hm, can't really see the front page with his name on it. Is it possible to ask him to send the front page with the expiration date and date of birth for passport as well? Regards, Natalia Molotkova Centurion Rclationshio Manager Hours: Monday through Friday 10:30am to 7:00pm EST Customer 09/08/2015 05:45 PM Begin forwarded message: From: Valdsoncotnn Subject: Passeport Date: Se tember 8 2015 at 5:35:33 PM EDT To: Lesley Gro < Void mon passeport Envoye e mon iPad Privacy Statement l Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail. please visit us at americanexpress.comphishing. 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor (*Concierge Company). In some cases. 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Washington USN:S00-469-694, Iowa TA#002. Nevada NV#2001-0126 Real 150909-000563 EFTA_R1_00637446 EFTA02072747