EFTA Document EFTA02074102

To: Natalia Molotkova From: Lesley Groff Sent Thur 7/30/2015 3:03:53 PM Re: Change to Non Refundable Please • Rec. Locf Email Ref= Yes. Thank you! Sent from my iPhone On Jul 30, 2015, at 10:56 AM, Natalia Molotkova C wrote: Response (Natalia Molotkova) 07/30/2015 10:56 AM It will be restricted fare will of 3945.40USD, refundable with 120.00EUR cancellation fee, change fee is 120.00EUR, may I proceed? Regards, Natalia Molotkova Hours: Monday through Friday 10:30am to 7:00pm EST Customer (leslev.ieeaDamail.com) 07/30/2015 10:54 AM super.. thanks On Jul 30 2015 at 10:51 AM Natalia Molotkova wrote: > Response (Natalia Molotkova) 07/30/2015 10:51 AM > Sure, let me check if non refundable fare is offered. > Regards, > Natalia Molotkova > Centurion Relationship Manager > Hours: Monday through Friday 10:30am to 7:00pm EST > Customer ( ) 07/30/2015 10:48 AM > HI Natasha...can we change this ticket for to a Non Refundable ticket now? What is the price tag for non refundable now? Thanks, Lesley > > > > EFTA R1_00841618 EFTA02074102 > > >» From: "American Express Travel" >>> Date: Jul 24 2015 at 1:12:00 PM EDT > » To: >>> Subjae 1973540 for E V 02AUG15 >>> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incomin messa es. If you have any questions, please contact Centurion Travel Service at I >>> > >> If airline tickets are purchased for this itinerary: > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting: >>> http-//myamextravcl.com/baggag€ >>> > >> Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: >>> >>> >>> >>> >>> >>> >>> >>> Sunday 02 Aug 15 > >> Other Information >>> > >> CITIZENS OF MUST CARRY A VALID PASSPORT > >> Other Information >>> >» A VISA IS REQUIRED FOR ENTRY INTO CHINA >>> Flight Information >>> > >> Date 02 Aug 2015 >>> Airline China Eastern Airlines >» Airline Record LocatoMMI > >> Flight/Class MU788 Y Economy Class >>> Origin Rome, Leonardo da Vinci International (Fiumicino) >>> Destination Shanghai, Pu Dong > >> Departing 09:10 PM >>> Arriving 02:45 PM / 03 Aug 2015 >>> Departure Terminal Terminal 3 >>> Arrival Terminal Terminal 1 >>> Estimated Time II Hrs 35 Mins EFTA_R1_00641619 EFTA02074103 > >> Stops Non-stop >» Seats.. >>> Confirmed > >> Tuesday 25 Aug 15 >>> Flight Information >>> >>> Date 25 Aug 2015 > >> Airline China Eastern Airlines >>> Airline Record Locator > >> Flight/Class MU787 Y onomy Class >>> Origin Shanghai, Pu Dong >>> Destination Rome, Leonardo da Vinci International (Fiumicino) > >> Departing 12:30 PM >>> Arriving 07:10 PM >>> Departure Terminal Terminal 1 >>> Arrival Terminal Terminal 3 > >> Estimated Time 12 Hrs 40 Mins > >> Stops11211-stop >>> Seats.. > >> Confirmed > >> Entry and Exit Information for Travel >>> > >> American Express strongly recommends that you periodically reviewwww.Visaccntral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. >>> >>> > >> You may receive customer service cmails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at Iltip: i c.amcricancxpress.com privacy. >>> >>> Sec attached itinerary PDF or link for full terms and conditions. >>> >>> PDF itinerary attachment: > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. >>> >>> http://www.adobe.com/products/acrobat/readstep.html >>> > >> Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. >>> > >> Please be advised that certain mandatory hotel-imposed charges, including, but EFTA_R1_00641820 EFTA02074104 not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. >> > >>> Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. >>> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. >>> > >> California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 002 Registered Iowa Travel Agency. >>> >>> > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us at pmericanexpress.com/phishing. > O 2015 American Express. All rights reserved EFTA_R1_00641621 EFTA02074105 > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.corn/help/tenns maps.html). For "Map Legal Notices" click here:(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or ina ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit www.amcricanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 > Ref# 150731-000064 Response (Natalia Molotkova) 07/30/2015 10:51 AM Sure, let me check if non refundable fare is offered. Regards, Natalia Molotkova Centurion Relationshi Mana er EFTA_R1_00641622 EFTA02074106 Hours: Monday through Friday 10:30am to 7:00pm EST Customer a 07/30/2015 10:48 AM HI Natasha...can we change this ticket for to a Non Refundable ticket now? What is the price tag for non refundable now? Thanks, Lesley >> From: "American Express Travel" >> Date: Jul 24 2015 at 1:12:00 PM EDT » To: Si t: Invoice 1973540 for >> >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incomin messa es. If you have any questions, please contact Centurion Travel Service at 1 >> If airline tickets are purchased for this itinerary: >> Airline Baggage Fee/Rules may apply and can be accessed by visiting: >> tittp://myamextravel.comfbaggage >> Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: E V 02AUG15 >> Sunday 02 Aug 15 >> Other Information >> >> CITIZENS OF MUST CARRY A VALID PASSPORT >> Other Information >> A VISA IS REQUIRED FOR ENTRY INTO CHINA » Flight Information >> Date 02 Aug 2015 >> Airline China Eastern Airlines » Airline Record Locatoe EFT&R1_00041623 EFTA02074107 >> Flight/Class MU788 Y Economy Class >> Origin Rome, Leonardo da Vinci International (Fiumicino) >> Destination Shanghai, Pu Dong >> Departing 09:10 PM >> Arriving 02:45 PM / 03 Aug 2015 >> Departure Terminal Terminal 3 >> Arrival Terminal Terminal 1 >> Estimated Time 11 Hrs 35 Mins >> Stops Non-stop >> Seats >> Confirmed >> Tuesday 25 Aug 15 >> Flight Information >> Date 25 Aug 2015 >> Airline China Eastern Airlines >> Airline Record Locator >> Flight/Class MU787 Y Economy Class >> Origin Shanghai, Pu Dong >> Destination Rome, Leonardo da Vinci International (Fiumicino) >> Departing 12:30 PM >> Arriving 07:10 PM >> Departure Terminal Terminal 1 >> Arrival Terminal Terminal 3 >> Estimated Time 12 Hrs 40 Mins >> Stops Non-stop >> Seats >> Confirmed >> Entry and Exit Information for Travel >> >> American Express strongly recommends that you periodically review www.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. >> >> >> You may receive customer service cmails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.com/privacv. >> See attached itinerary PDF or link for full terms and conditions. >> PDF itinerary attachment: >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat EFTA_R1_00641624 EFTA02074108 Reader. Refer to website below to download and install this free software. >> >> hill). ".+ v1/4 vc. adobe coin products acrobat realstep html >> >> Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. >> Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. >> >> Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. >> >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may ent er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. >> California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 002 Registered Iowa Travel Agency. EFTA_R1_00641625 EFTA02074109 >> >> Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail. please visit us at amer ane esecomthishinct 2015 American Express. All rights reserved When booking concierge services for Card Members. American Express uses a third party concierge service contractor ("Concierge Company). In some cases. Concierge Company will provide you with certain information about the service prcMder(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express. and are not authonzed to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including. but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss. damage. or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS; without any express or implied warranties. Portions of this content are provided by Gayolt) and may not be used without written permission. Used hereunder by license. For Google 'Maps Terms of Use' click here: frato://maps.aooale.comthelorterrns maps htmli. For 'Map Legal Notices' click here: f httry/Avivw maps google comiheloleoatnotices maps html). There is typically no cost to you for most booking efforts Concierge Company and Amencan Express perform on your behalf. although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sakes agent for travel suppliers and is not responsible for the actions or Inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals. and may also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travellerms California CSP$1022318. Washington UBle800-469-654. Iowa TA0302. Nevada NVe2001-0126 Refill50731-000064 EFTA_R1_00641626 EFTA02074110