EFTA Document EFTA02082912

To: Cc: james ce personal enius arnes©personalgenius.us]; Lesley Grata Richard Kahn h r k hn12 ; Bella Klein[[email protected]] From: Sent: Fri 2/20/2015 11:28:08 PM Subject Re: TWC apt 10B Please I need the Internet connection asap Now I even can't reach neither signal. So Pm completely off . Thank you Sent from my iPhone On Feb 20, 2015, at 12:01 PM, The modem now is in apartment. Thanks Merwin Dela Cruz 212-249-1122 917-607-0626 On Feb 18, 2015, at 8:21 PM, james ce I personal genius <jametimersonalgenius.us> wrote: So the good news is that I found the modem from 10B, I've connected it and it is working great (no need to buy a replacement). The bad news is that the new modem for ION is still at 71st Street, so I couldn't hook up intcrnet tonight. Merwin, could you please ask to take the modem back to her apartment tomorrow? I'll coordinate with her based on her travel schedule a time for me to install it. Thanks! James Ce your Personal Genius Certified Support Professional 10.6 +1 (347) 827-0622 http://Dersonalaenius.us wrote: EFTA_R1_00668040 EFTA02082912 On Feb 10 2015 at 10:12 AM, bellaklein wrote: it is very old and has to be exchanged. Thank you, Bella Tel: 212-971-1307 On Feb 10, 2015, at 10:11 AM, wrote: James Why do we need to exchange the modem when we can just put it back to ION since where it belongs? Merwin Dela Cruz 212-249-1122 917-607-0626 On Feb 9, 2015, at 11:48 AM, bellaklein ‹ > wrote: Thank you, Bella Tel: 212-971-1307 Merwin, Please ask Jojo to replace the box by Wed and have it in a safe place as it might be misplaced with move. On Feb 9, 2015, at 11:44 AM, Lesley EFTA_R1_00668041 EFTA02082913 Groff <[email protected] om> wrote: Gregory hopes her apt will be finished by this Wed. On Feb 9, 2015, at 11:36 AM, bellaklein <bklein575egmail. corn> wrote: erwin Please help to find modem from 11Bas it is not efficien t for James to visit 301 for 1 apartm ent only. Do we know when moving back to 10n? Thank you, Bella Tel: 212-971-1307 On Feb 9, 2015, at 11:11 AM, fames ce personal genius lames®Dersonalgenius.us> wrote: EFTA_R1_00668042 EFTA02082914 The modem from ION that is currently in 10B is not working.. provisioned to the ION account and won't work anywhere else. is using the signal from 11B. I'd like to get the modem exchanged and set up in ION as soon as we can since she won't be able to use 11B when back in ION. Anyone else hungry for Alphabets cereal now? James Ce your Personal Genius K Certified Support Professional 10.6 +1 (347) 827-0622 hnp://personalnenius.us On Feb 9, 2015, at 10:15 AM, bellaklein ‹ > wrote: As i understand currently has access to internet. I would not make any changes before she moves back in to ION. After she moves Jojo will help exchange the old modem from ION (that is currently in 10B) for the new one at TWC office. Hopefully can find modem from 10B, that was installed in November during the move. If we have no success on finding it, Jojo will need to purchase new modem. After will coordinate with James to set up both apartments. Thank you, Bella Tel: 212-971-1307 EFTA_R1_00668043 EFTA02082915 On Feb 6, 2015, at 10:12 PM, james ce I personal genius <jamesQpersonalgenius.us> wrote: Since is going to move out of 10B and back into ION sometime next week, I think we should hold off on buying a replacement modem for 10B quite yet — in may turn up in the move. In the meantime, we should exchange the black Arris modem that is in currently unplugged in 10B for a modem modem. The bill (with Account #, etc) for ION is attached (the modem in I0B belongs to that account). Once the toxic work in ION has completed, I'll set u the new modem in there so up and running for when moves back. <NES TW ION 4806 123014 173.11 121014.raf, James Ce your Personal Genius Certified Support Professional 10.6 +1 (347) 827-0622 htto://oersonalaenius.us On Feb 6, 2015, at 4:21 PM, M delacruz68Qyahoo.co <m [email protected] m> wrote: EFTA_R1_00668044 EFTA02082916 Bella, I will ask him to purchase a new modem. Please provide acct number. Thanks Merwin Dela Cruz 212-249-1122 917-607-0626 On Feb 6, 2015, at 4:09 PM bellaklein <MI > wrote: On Nov 3rd technician from TWC installed new modem in apt 10B. M, please confirm with the super that building doesn't have it. To order new modem from TWC is $150. If we are sure the modem walked away i would ask Mervin to purchase new one - will cost less. Apt ION will be active tomorrow. Mervin, please ask Jojo to exchange modem at TWC office. Please update when we have new equipment and James will assist to install. Thank you, Bella [email protected] m Tel: 212-971-1307 EFTA R1_00088045 EFTA02082917 On Feb 6, 2015, at 11:44 AM, james ce personal genius lames@perso nalgenius.us> wrote: Wifi in 8A is working now. The TWC modem/wifi mn laced, o AirPort Basestations at all. I changed the network name and password on the wifi to 8A / bemyguest. connecting fast & furious now. The modem for the TWC account in 10B is missing. - says it wasn't there when she was moved in -- the power supply for the old modem is on her windowsill. Any idea who would know what EFTA_R1_00068046 EFTA02082918 happened to it? The modem & AirPort Extreme there are from ION (I called TWC and confirmed). That account is on seasonal hold until tomorrow so that modem can't be used jr & now. is using the signal for I I B so. okay until she moves back into ION next week. The ION modem is old and will likely be disabled by TWC soon after we reactivate it in ION. We should see if we can get them to send us the upgraded modem now, so as soon as the work is done in the apartment I can install it and have it up and running EFTA_R1_00668047 EFTA02082919 before moves back in. On Feb 4, 2015, at 12:50 PM, Lesley Groff •z: > wrote: James you may meet up with in 8A at 10am on Friday and from there go on to see in 10B (I said it would be around 10:45am or so...but you can keep in touch with them) OK? James Ce your Perm C Certifie Professior +1 (347) http://pers EFTA R1_00688048 EFTA02082920 On Feb 4, 2015, at 12:32 PM, James cc personal genius <jaws (ifperse n niu M ID° wrote: h a V e Fr id a a V ai la bl e to h e ck th e in to rn et in a p ar t EFTA_R1_00668049 EFTA02082921 m e nt I A, 1 0 B d n 0 N. 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