EFTA Document EFTA02085180

To: Cc: Richard Kah From: Sent: on • :14:15 PM Subject Re: TWC apt 10B 'ernes ce Hello James Pm out of the city Could you please fix it on wed ? Thank you Lesle Gra Sent from my iPhone On Feb 20, 2015, at 7:39 PM, james ce I personal genius wrote: what is your availability tomorrow? James Ce your Personal Genius C Certified Su >ort Professional 10.6 On Feb 20, 2015, at 6:28 P wrote: Please I need the Internet connection asap . Now I even can't reach neither apt's signal . So Pm completely off. Thank you Sent from my iPhone On Feb 20, 2015, at 12:01 PM wrote: The modem now is it apartment. Thanks Merwin Dela Cruz EFTA_R1_00673772 EFTA02085180 917-607-0626 On Feb 18, 2015,01ISI genius wrote: So the good news is that I found the modem from 10B, I've connected it and it is working great (no need to buy a replacement). The bad news is that the new modem for ION is still at 71st Street, so I couldn't hook up Internet tonight. Merwin, could you please askMto take the modem back to her apartment tomorrow? I'll coordinate with her based on her travel schedule a time for me to install it. Thanks! James Ce your Personal Genius On Feb 10, 2015, at 10:12 AM, bellaklein it is very old and has to be exchanged. Thank you, Bella wrote: On Feb 10, 2015, at 10:11 AM, EFTA_R1_00873773 EFTA02085181 ote: James Why do we need to exchange the modem when we can just put it back to ION since that's where it belongs? Merwin Dela Cruz On Fcb 9, 2015, at 11:48 AM, bellakl wrote: Merwi n, Please ask Jojo to replace the box by Wed and have it in a safe place, as it might be misplac ed with move. Thank you, Bella EFTA_R1_00673774 EFTA02085182 On Feb 9 2015 at 11:44 AM, Lesley Groff wrote: Gregory hopes her apt will be finished by this Wed. On Feb 9 2015 at 11:36 AM, bellaklein wrote: =tvterwin Please help to find modem from 11B as it is not efficient for James to visit 301 for I trzpsment only. Do we know when is moving back to 10n? Thank you, Bella On Feb 9, 2015, at 11:11 AM, 'times ce ersonalgenius wrote: The modem from ION that is currently in 10B is not working. It's provisioned to the ION account and won't work anywhere else. -is using the signal from 1I B. I'd like to get the modem exchanged and set up in ION as soon as we can since she won't be able to use 11B when she's back in ION. Anyone else hungry for Alphabets cereal now? EFTA_R1_00673775 EFTA02085183 James Ce your Personal Genius On Feb 9, 2015, at 10:15 AM, bellaklein wrote: As i understan currently has access o Internet. I would not make any changes before she moves back in to ION. After she moves Jojo will help exchange the old modem from ION (that is currently in 10B) for the new one at TWC office. Hopefully can find modem from 10B, that was installed in November during the move. If we have no success on finding it, Jojo will need to purchase new modem. After will coordinate with James to set up both apartments. Thank you, Bella On Feb 6, 2015, at 10:12 PM, james ce personal genius Certified Support EFTA_R1_00873776 EFTA02085184 wrote: Since=is going to move out of 10B and back into ION sometime next week, I think we should hold off on buying a replacement modem for I0B quite yet — in may turn up in the move. In the meantime, we should exchange the black Arris modem that is in currently unplugged in 10B for a modem modem. The bill (with Account #, etc) for ION is attached (the modem in 10B belongs to that account). Once the toxic work in ION has completed, I'll set up the new modem in there so it's up and running for when Julia moves back. <NES_TW_I0N 48 06_123014_173.10_ 123014.pdf, James Ce your Personal Geni Certified Support Professional 10.6 EFTA R1_00873777 EFTA02085185 On Feb 6, 2015, at 4:21 > wrote: Bella, I will ask him to purchase a new modem. Please provide acct number. Thanks Merwin Dela Cruz On Feb 6, 2015, at 4:09 PM, bellaklein wrote: On Nov 3rd technici an from TWC installed new modem in apt 10B please confirm with the EFTA_R1_00673778 EFTA02085186 super that building doesn't have it. To order new modem from TWC is $150. If we are sure the modem walked away i would ask Merwin to purchas e new one - will cost less. Apt ION will be active tomorro w. Merwin , please ask Jojo to exchang modem at TWC office. Please update when we have new EFTA_R1_00873779 EFTA02085187 equip= nt and James will assist to install. Thank you, Bella O n Fe b 6, 20 15 at II :4 4 A M ja m es cc Pe is on al ge ni us EFTA_R1_00673780 EFTA02085188 w 10 to W ifi in 8 A is w or ki ng no w. T he T W C in 0 de in /w ifi w as re PI EFTA_R1_00673781 EFTA02085189 ac ed th er e's no Ai rP or t B as es to ti on at all .1 ch an ge d th ne or k na m an d pa ss or d on th Wi EFTA_R1_00673782 EFTA02085190 Ii to 8 A be m Yg tic st. S co nn cc ti ng fa st fu ri 0 US no w. 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Ju lia is us in th si gn al fo 11 r B so sh e's 0 ka un EFTA_R1_00673787 EFTA02085195 til sh m ov es ba ck in to I0 N ne xt w ee k. he I0 N m 0 de m is of d an d wi 11 Ilk el be di sa bl ed by C EFTA_R1_00673788 EFTA02085196 so on of to r w re ac ti va tc it in 10 N. w e sh 0 ul d se e if w e ca n ge t th e m to se n d us th e gr a de EFTA_R1_00873789 EFTA02085197 d m 0 de m n 0 w, so as so on as th w or k is d on in th ap ar m cn t I ca n in st all it an ha ye it up an d ni EFTA_R1_00673790 EFTA02085198 nn in g be fo re Ju IM m ov es ba ck in. On Feb 4, 2015, at 12:50 PM, Lesley Groff <lesley.jec(agmail.com> wrote: J a in 0 y y EFTA_R1_00873791 EFTA02085199 t u p NV I t h J u g g I y i n 8 A a t I 0 a m 0 n F r i d a y a n d f r 0 m t h c r c g 0 0 EFTA_R1_00673792 EFTA02085200 J 0 0 B 0 d b d 0 n d r • 4 S a m 0 r EFTA_R1_00673793 EFTA02085201 S O b a n k n O h NV h m h K F b n EFTA_R1_00673794 EFTA02085202 EFTA_R1_00873795 Ys . 03 ..... CA .. M CA 6 .12 „to E u v, C.) 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