EFTA Document EFTA02087561

To: Bella Klein From: Lesley Groff Sent Mon 12/29/2014 4:01:04 PM Subject: Fwd: Reservation Application for Sent from my iPhone Begin forwarded message: From: "Tropical Hotel" <tropicalhotelawanadoo.fr> Date: November 5, 2014 10:05:27 AM EST To: "'Lesley Groff" < Subject: RE: Reservation Application for Dec 28-Jan 7 Dec. 28-Jan. 7 Dear Lesley, Good morning to you ! The total amount to be paid is 380€ x10: 3800€. Awaiting your response and reservation form to proceed and confirm the reservation. Do not hesitate if you have further question. Best regards, Tania Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel : 00 590 590 27 64 87 / Fax : 00 590 590 27 81 74 From USA Tel : 011 590 590 27 64 87 / Fax : 011 590 590 27 81 74 De : Lesley Groff [a] Envoye : mercredi 5 novembre 2014 10:28 A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 Morning! Can you tell me what I amount I should put in the "Total Amount" on this reservation form? Thanks, Lesley On Nov 3, 2014, at 12:26 PM, Tropical Hotel <[email protected]> wrote: EFTA_R1_00679129 EFTA02087561 Dear Lesley, We are pleased to confirm you availability of one single room from December 28th 2014 to January 7th 2015 (10 nights) as following : - Garden room at 380 € per night (terrace overviewing the tropical garden, WIFI access in the common areas, small flat TV screen and refrigerator), continental breakfast included Please note that the daily local tax (5%) is not included in our rates. We inform you that we are kindly requesting full prepayment to confirm. Please find attached our reservation form to return to us as confirmation and on the other hand our cancellation policy form. We stay at your disposal for any further information you may need. Looking forward to hearing from you. Best regards, Tania Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel :00 590 590 27 64 87 / Fax : 00 590 590 27 81 74 From USA Tel : 011 590 590 27 64 87 / Fax : 011 590 590 27 81 74 De : Lesley Groff [mail[ Envoye : lundi 3 novembre 2014 13:19 A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 Understood... What is your smallest room available for one person and the price please? On Nov 3, 2014, at 12:17 PM, Tropical Hotel <[email protected]> wrote: Dear Lesley, Unfortunately, this is not a possible alternative. Best regards, EFTA_R1_00879130 EFTA02087562 Tania Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel : 00 590 590 27 64 87 / Fax : 00 590 590 27 81 74 From USA Tel : 011 590 590 27 64 87 / Fax : 011 590 590 27 81 74 De : Lesley Groff [mailill ] Envoye : lundi 3 novembre 2014 13: A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 I scc...ok...would it be possible for the girls to bring their own air mattress with them and place in the room? On Nov 3, 2014, at 11:43 AM, Tropical Hotel <tropicalhotelcwanadoo.fr> wrote: Dear Lesley, Yes, that is right but no more beds available for this period to do a triple room. Best regards, Tania Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel :00 590 590 27 64 87 / Fax : 00 590 590 27 81 74 From USA Tel : 011 590 590 27 64 87 / Fax : 011 590 590 27 81 74 De : Lesley Groff [rja Envoye : lundi 3 novembre 2014 12:33 A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 Last year the girls were in a Triple Room...sec below confirm...did something change? Dear , Thank you for your email; yes, we have a triple room available from December 25'h 2013 to January 4th 2014 (10 nights) as following : EFTA_R1_00679131 EFTA02087563 - Superior triple room at 470 € per night, (private terrace, free WIFI access in the room, large flat TV screen and a refrigerator), continental breakfast included. Please note that the daily local tax (5%) is not included in our rates. In order to confirm your reservation, we kindly request the total amount of the stay. Please find attached our reservation form to return to us as confirmation and on the other hand our cancellation policy form. We stay at your disposal for any further information you may need. Look forward to hearing from you. Best regards, Tania p/o On Nov 3, 2014, at 11:28 AM, Tropical Hotel <[email protected]> wrote: Dear Lesley, Unfortunately all our rooms are same size so no possibility that way. Well noted for their arrival, we will get back to you a date closer to have the infos. Once again, we stay at your disposal for any further question/request. Best regards, Tania Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel : 00 590 590 27 64 87 / Fax : 00 590 590 27 81 74 From USA Tel : 011 590 590 27 64 87 / Fax : 011 590 590 27 81 74 De : Lesley Groff (mailto Envoyd : lundi 3 novembre 2014 12:25 A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 Thank you for your reply! Is it possible to get a larger room that would accommodate 3 people? Even a king size bed plus a twin bed in one room would be fine...Please let me know...Re the transfers, as soon as they have their flight EFTA_R1_00679132 EFTA02087564 information we will pass along. It is possible they are taking a private plane or a helicopter over from St. Thomas...not sure yet. On Nov 3, 2014, at 11:15 AM, Tropical Hotel <truicajhqtejawartAdp9St> wrote: Dear Lesley, Thank you for your email ; unfortunately, our room are double occupancy only. Please let us know if your friend want another room as soon as possible as the availabilities are getting very limited. On the other hand, your arrival details will be needed to insure your transfer to the TROPICAL Hotel by our partner. We stay at your disposal for any question you may have. Best regards, Tania Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel : 00 590 590 27 64 87 / Fax : 00 590 590 27 81 74 From USA Tel : 011 590 590 27 64 87 / Fax : 011 590 590 27 81 74 De : Lesley Groff [mailto:leslev.ieeftomail.coM] Envoye : lundi 3 novembre 2014 12:00 A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 Hello ...we would like to add one more guest to this reservation... May we please add an extra bed in the room as well? Please let me know. thank you, Lesley EFTA_R1_00879133 EFTA02087565 On Sep 3, 2014, at 12:35 PM, Tropical Hotel <tropicalhote€ wartadoo.fr> wrote: Dear Lesley, Please find attached the rental car voucher and the form to fill out with the amount to be paid upon departure. We will need the arrival details (company and flight number or name and time of the ferry) in order to organize the transfers. Looking forward to hearing from you, Best regards, Louise Administration TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel : 00 590 590 27 64 87 / Fax : 00 590 590 27 81 74 From USA Tel : 011 590 590 27 64 87 / Fax : 011 590 590 27 81 74 De : Tropical Hotel [mailto:trooicalhotelawanadoo,fr] Envoye : mardi 2 septembre 2014 12:44 A : 'Lesley Groff Objet : RE: Reservation Application for Dec. 28-Jan. 7 Dear Lesley, We will contact our rental car partner to request a Hyundai car for and from December 28th 2014 to January 7th 2015. And we will send you as soon as received their form to fill in with their reservations conditions. We stay at your disposal for any further information you may need. Looking forward to hearing from you, Best regards, Louise Administration EFTA_R1_00879134 EFTA02087566 TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel : 00 590 590 27 64 87 / Fax : 00 590 590 27 81 74 From USA Tel : 011 590 590 27 64 87 / Fax : 011 590 590 27 81 74 De : Lesley Groff [mailto:leslev.ieeeomail.com] !nvoye : mardi 2 septembre 2014 12:12 A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 Hello Again! and. would like to rent a car for their entire stay...The Hyundai will be perfect. Please advise what you need them to do in order to proceed with the rental. Thank you, Lesley On Aug 27, 2014, at 10:44 AM, Tropical Hotel <tropicalhotelra anadoo.ti> wrote: Dear Lesley, We have well received your reservation form and inform you that we have charged this da the amount of 4200€ on the credit card provided as prepayment for Mrs. and stay amongst us. So, we have the pleasure to confirm their reservation as following: - A superior double room from December 28th 2014 to January ph 2015 (10 nights) at 420 € per night, inclusive continental breakfast. Please advise us if they wish to have a twin bed configuration. For your information, Check IN is from 3:00PM till 8:00PM and that Tropical Hotel's front desk closes at 9:00PM. Furthermore, please advise us if ever you will need help with a rental car booking. You will find attached our partner's fleet and rates (gas and insurance not included). Otherwise, private taxis will be available upon arrival at the harbor or airport. We remain at your disposal for any further information which would be necessary for you. Looking forward to welcoming you. Best regards, EFTA_R1_00679135 EFTA02087567 Tania Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel : 00 590 590 27 64 87 / Fax : 00 590 590 27 81 74 From USA Tel : 011 590 590 27 64 87 / Fax : 011 590 590 27 81 74 Message d'origine De : Lesley Groff [mailto Envoye : mercredi 27 ao0t 2014 10:00 A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 Hello Tania...I gave you the wrong expiration date for the Visa card...please try the below: Visa Card Code Expiration Please let me know if this works! thanks, Lesley On Aug 26, 2014, at 4:18 PM, Tropical Hotel <[email protected]> wrote: > Dear Lesley, > Thank you for getting back to us and we are awaiting your email. > Best regards, > Tania > Reservation > TROPICAL HOTEL > www.tropicalhotel-stbarth.com > From Europe Tel : 00 590 590 27 64 87 / Fax : 00 590 590 27 81 74 > From USA Tel : 011 590 590 27 64 87 / Fax : 011 590 590 27 81 74 > Message d'origine > De : Lesley Groff [mailto I Envoye : mardi 26 ao0t > 201416:12 A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 Importance : Haute > Thank you for your email...we will call the bank and get back with EFTA_R1_00679136 EFTA02087568 > you! thank you very much, Lesley > On Aug 26, 2014, at 3:13 PM, Tropical Hotel <[email protected]> wrote: » Dear Lesley, » Thank you for your email; we have tried to debit the amount of 4200E from the credit card number given. » Unfortunately, the transaction was denied. » It is often for amount like this one that happens, we advise you to contact your bank in order to let them know. » We are awaiting your green light in order to proceed again. » We stay at your disposal for any question you may have. » Best regards, » Tania » Reservation » TROPICAL HOTEL » www.tropicalhotel-stbarth.com » From Europe Tel : 00 590 590 27 64 87 / Fax : 00 590 590 27 81 74 » From USA Tel : 011 590 590 27 64 87 / Fax : 011 590 590 27 81 74 » Message d'origine » De : Lesley Groff [mailto I Envoye : mardi 26 » ao0t » 2014 15:06A: [email protected] Objet : Reservation » Application for Dec. 28-Jan. 7 » Please accept below reservation for Dec. 28, » 2014-Jan. 7, 2015 and confirm back to me. Thank you, Lesley >» >» >» <TROPICAL-WELCOME US 2013-2014.pdf> EFTA_R1_00679137 EFTA02087569 <AUTO CB 28 DEC-07 JAN 2015.pdf><VOUCHER WELCOME 28 DEC-07 JAN 2015.pdf> <RESERVATION FORM US.pdf><DEPOSIT & POLITIQUE D'ANNULATION.pdf> EFTA_R1_00679138 EFTA02087570