EFTA Document EFTA02088026

Cc: lia: Bella Klein To: From: Lesley Groff Sent Fri 12/26/2014 4:36:39 PM Subject Re: Reservation Application for Dec. 28-Jan. 7 I believe we have already paid for the hotel...when we booked the second room it was within their policy to pay in full...let me go back and check the gigantic stream of emails I have from them... On Dec 26, 2014, at 11:31 AM, Richard Kahn wrote: Do you know what the cancellation policy is? Was it booked via Amex travel? Did we leave a deposit? Please advise. Thanks Sent from my iPhone Begin forwarded message: From: Date: December 26 2014 11.09.53 AM EST To: Rich Khan Subject: Fwd: Reservation Application for Hi Rich, Jeffrey asked me to contact you on this matter. We have reserved 2 rooms at the tropical hotel on st Barths. We will now be using only one room. The hotel has a strict cancelation policy and refuses to either reimburse us or give us any credit. I spoke to them this morning. Would you please help? THank you Svetlana Sent from my iPhone Begin forwarded message: From: Lesley Groff ‹ > Date: November 5 2014 at 10:46:35 AM EST To: EFTA_R1_00680558 EFTA02088026 Subject: Fwd: Reservation Application for Dec. 28- Jan. 7 Svet and Julia, you now have 2 rooms reserved under Svet's name...Be sure to take your passports...once you know your arrival time you need to inform the hotel so they can take care of your transfers... Have FUN!!! Begin forwarded message: From: "Tropical Hotel" Sutiect: RE: Reservation Application for Dec. 28-Jan. 7 Date: November 5, 2014 at 10 43 01 AM EST To: "'Lesle Groff" Dear Lesley, Their reservation number is but just their name and a passport will be fine. Best regards, Tania Reservation TROPICAL HOTEL www.tro icalhotel-stbarth.com From Europe EFTA_R1_00680559 EFTA02088027