EFTA Document EFTA02088035

To: Cc: Lesley Gro From: Richard Kahn Sent Fri 12/26/2014 4:45:09 PM Subject Re: Reservation Application for Dec. 28-Jan. 7 I just spoke with hotel and they said policy for cancellation does not allow for credits. Women I spoke to told me I must send an email with my questions. Can you please send cancellation policy they forwarded to you. I asked if there was a waiting list and they could then reuse room. Their response was this was not possible. I would like to read cancellation policy before I send email so please send asap. Thanks. Sent from my iPhone On Dec 26, 2014, at 11:39 AM, wrote: Les booked through Amex and we payed the full amount. There is no refund, according to the cancelation policy. JE wants to get a balance from he hotel On Friday, December 26, 2014, Richard Kahn ‹ > wrote: Do you know what the cancellation policy is? Was it booked via Amex travel? Did we leave a deposit? Please advise. Thanks Sent from my iPhone Begin forwarded message: From: Date: December 26.2014 at 11:09:53 AM EST To: Rich Khan Subject: Fwd: Reservation Application for Hi Rich, Dec. 28-Jan. 7 Jeffrey asked me to contact you on this matter. We have reserved 2 rooms at the tropical hotel on st Barths. We will now be using only one room. The hotel has a strict cancelation policy and refuses to either reimburse us or give us any credit. I spoke to them this morning. Would you please help? THank you EFTA_R1_00680586 EFTA02088035 Sent from my iPhone Begin forwarded message: From: Lesley Groff Date: November 5.2014 at 10:46:35 AM EST To: S, • Subject: Fwd: Reservation Application for Dec. 28- Jan. 7 and M, you now have 2 rooms reserved under name...Be sure to take your passports...once you know your arrival time you need to inform the hotel so they can take care of your transfers... Have FUN!!! Begin forwarded message: From: "Tro ical Hotel" Subject: RE: Reservation Application for Dec. 28-Jan. 7 Date: November 5. 2014 at 10:43:01 AM EST To: "'Lesle Groff" Dear Lesley, Their reservation number is but just their name and a passport will be fine. Best regards, Tania Reservation TROPICAL HOTEL www.tro icalhotel-stbarth.com From Europe EFTA_R1_00680587 EFTA02088036 The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of EFTA_R1_00880588 EFTA02088037