EFTA Document EFTA02088468

To: Tropical Hotel Cc: Lesle Gr eemilcom From: Larry Visoski Sent Mon 12/29/2014 12:43:56 AM Subject Re: WELCOME Rental Car for Hello Tania., Mr Epstein will arrive St Barts via helicopter tomorrow at l lam., tail number N33IJE., Handler at airport is Sabian at St Barts Air service., Can you confirm a car will collect Mr Jeffrey Epstien and his guest upon arrival., total of 4 passengers ., Thank you Larry, Pilot Sent from my iPhone On Dec 28, 2014, at 2:31 PM, Tropical Hotel e > wrote: Dear All, Thank you for your response and awaiting the arrival details by tomorrow. In the meantime, do not hesitate if you have question/request. Best regards, Tania Reservation TROPICAL HOTEL www.tro icalhotel-stbarth.com From Europe Tel: From USA Tel : <image001.jpg> De : Lesley Groff Envoye : dimanche 28 clecembre 2014 08:51 A : Larry Cc : Tropical Hotel; Objet : Re: WELCOME Rental Car for Ok. Please keep the Hotel posted on tomorrow's trip. EFTA_R1_00681876 EFTA02088468 Sent from my iPhone On Dec 28, 2014, at 7:45 AM, Larry wrote: Postpone hell today, till tomorrow for st brats trip Sent from my iPad On Dec 28, 2014, at 8:41 AM, Lesley Groff cc > wrote: Hi Mariane. I have M, and now our pilot Larry on this email. Larry, can you please confirm with the hotel arrival time of the flight today ...a car was rented under name. The Hotel must know what time arrival is in order to set up transportation. and have been on all these emails and have not replied. The hotel is desperate for information which i don't have. Thanks, Lesley On Dec 27 2014 at 6:01 PM, Tropical Hotel wrote: Dear Lesley, We are sorry to insist, but we do not understand what do you mean by "their own transportation" ? We remember you and you will see in attachment that Mrs rented a car with our partner "Welcome". We want to advise you that, during this period, if they do not take the reserved car at their arrival they will be charge the full amount of the car rental. Can you please let us know as soon as possible and also their arrival time. Thank you. Best regards Mariane Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel: From USA Tel: EFTA_R1_00681877 EFTA02088469 S1 /1 .)(11 min> De : Lesley Groff Envoye samedi 27 decembre 2014 17:10 A : Tro ical H otel Cc : Objet : Re: WELCOME Rental Car for I believe they will be handling their own transportation...if something changes someone will let you know. thank you! On Dec 27 2014 at 12:44 PM, Tropical Hotel wrote: Dear Lesley, Do you have information for us about arrivals of and Do they have secured their timing? We are sorry to insist , but the reservation is scheduled for tomorrow and we need to know their hour of arrival to welcome them. Looking forward to hearing from you. Best regards, Julie Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel :- From USA Tel: <image001jpg> De : Lesley Groff Envoye : vendredi 26 decembre 2014 I I I A : Tropical Hotel EFTA_R1_00681878 EFTA02088470 Cc : EMU MEM Bella Klein Objet : Re: WELCOME Rental Car for IM Ok, thank you for the information...appreciate it... On Dec 26, 2014, at 9:50 AM, Tropical Hotel a wrote: Dear Lesley, Thank you for your email ; well noted but keep in mind that without those details our partner will not be able to insure the transfer and a notice is required. On the other hand, has called us this morning to cancel one of the room. As explained to her by phone, no reimbursement / credit could be done according to our cancellation policy. As a reminder, please find enclosed our cancellation policy. We stay at your disposal for any further question/request you may have. Best regards, Tania Reservation TROPICAL HOTEL www.tro icalhotel-stbarth.com From Europe Tel : From USA Tel : <image001.jpg> De : Lesley Groff Envoye : vendredi 26 decembre 2014 10:25 A : Trio .ri iotel Cc : Objet : Re: WELCOME Rental Ca.m.• EFTA_R1_00681879 EFTA02088471 Hello and thank for touching base...I have both and cc'd on this mail. They will be flying private on the 28th to St. Barth's and will get back to you themselves once they have secured their timing. Lesley On Dec 24 2014 at 4:03 PM, Tropical Hotel wrote: Dear Lesley, A quick email to ask you if you know the exact arrival details of Mrs. and Mrs. to give to our partner Welcome for their rental car. They will be there to pick them up Saturday and to insure the transfer to the Hotel. Looking forward to hearing from you. Best regards, Julie Reservation TROPICAL HOTEL www.tro icalhotel-stbarth.com From Europe Tel : From USA Tel : <image001.1pg> De : Lesley Groff Envoye : jeudi 11 septembre 2014 09: A : Tropical Hotel Objet : Re: WELCOME Rental Car for Thank you! I will forward the voucher to and see if they have flights as of yet. Thanks, Lesley Sent from my iPhone On Sep 11, 2014, at 9:24 AM, "Tropical Hotel" EFTA_R1_00681880 EFTA02088472 ), wrote: Dear Lesley, Thank you for your email. We well received cc form under Mrs name and we have sent it to our partner Welcome Car Rental. So please find attached the voucher corresponding. Also, would you please give us clients' arrival information when you have it in order our partner can organize their transfer. We stay at your disposal for any further information you may need. Looking forward to hearing from you, Best regards, Louise Administration TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel : De : Lesle Groff Envoye : mercredi 10 septembre 2 • A : TL:acal Hotel Cc : = Bella Klein Objet : Hertz Rental Car for <VOUCHER WELCOME 28 DEC-07 JAN 2015.pdf5 <DEPOSIT & POLITIQUE D'ANNULATION pdt> <Mail Attachment eml> EFTA_R1_00681881 EFTA02088473