EFTA Document EFTA02089747

To: Tropical Hote From: Lesley Groff Sent: Mon 11/24/2014 7:39:49 PM Subject: Re: Reservation Application for Dec. 28-Jan. 7 tremendous....thank you .rz > On Nov 24, 2014, at 2:34 PM, Tropical Hotel wrote: Dear Lesley, Thank you for your email ; we have changed the name of the reservation and we recorded instead of Karyna Shuliak. So, we have the pleasure to confirm you the reservation for as following: - A garden double room from December 28th 2014 to January 7th 2015 (10 nights) at 380 C per night, inclusive continental breakfast Please note that the Check IN is from 3:00PM till 8:00PM and that Tropical Hotel's front desk closes at 9:00PM. Furthermore, please advise us if ever you will need help with a rental car booking. You will find attached our partner's fleet and rates (gas and insurance not included). Otherwise, private taxis will be available upon arrival at the harbor or airport. We remain at your disposal for any further information which would be necessary for you. Best regards, Julie Reservation TROPICAL HOTEL www.tropicalhotel-stbart h.com From Europ From USA De : Lesley Groff [mailto Envoy! : lundi 24 novembre 2014 14:56 A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 Hello Julie...May I please request you change the name on this reservations to: EFTA_R1_00684721 EFTA02089747 It does not seem karyna will be able to make the trip anymore...Please send me an email confirmation with anna's name on it! thank you, Lesley On Nov 10, 2014, at 4:50 PM, Tropical Hotel e > wrote: Dear Lesley, we have the pleasure to confirm you the reservation for Karyna Shuliak as following: - A garden double room from December 28th 2014 to January 7th 2015 (10 nights) at 380 € per night, inclusive continental breakfast. We have well noted they need a twin bed configuration. For your information, Check IN is from 3:00PM till 8:00PM and that Tropical Hotel's front desk closes at 9:00PM. Furthermore, please advise us if ever they will need help with a rental car booking. You will find attached our partner's fleet and rates (gas and insurance not included). Otherwise, private taxis will be available upon arrival at the harbor or airport. We remain at your disposal for any further information which would be necessary for you. Best regards, Julie Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel : From USA Tel De : Lesley Groff [mailtoffill Envoye : lundi 10 novembre 201 : A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 Hi Tattia...could you please send me a new email with this second reservation with the name: Karyna Shuliak for Dec. 28-Jan 7?! Or if easier, just add Karyana Shuliak's name to this reservation? I still need a new, separate email with this confirmation and new name added...please let me know! thanks, Lesley On Nov 5, 2014, at 12:53 PM, Tropical Hotel wrote: Dear Lesley, EFTA_R1_00884722 EFTA02089748 Well noted ! Best regards, Tania Réservation TROPICAL HOTEL www.tro icalhotel-stbarth.com From Europe Tel: From USA Tel: De : Lesley Groff [a Envoyé : mercredi 5 novembre 2014 13:52 À : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 Oh great! they would like twin beds please! :) On Nov 5, 2014, at 12:33 PM, Tropical Hotel <IM > wrote: Dear Lesley, No problem the room is single or double occupancy at the same rate. Just let us know the names when you will have it and if they want twin beds or a double one. Best regards, Tania Réservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel : From USA Tel : De : Lesley Groff [maims, Envoyé : mercredi 5 novembre 2014 13:27 : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 Tania, do you happen to have a double room still available for our dates.? EFTA_R1_00884723 EFTA02089749 is now saying they want a double room instead of a single room... On Nov 5, 2014, at 10:52 AM, Tropical Hotel ‹ > wrote: Dear Lesley, Yes that is correct so our partner could welcome them at the airport. Best regards, Tania Reservation TROPICAL HOTEL www.tro icalhotel-stbarth.com From Europe Tel: From USA Tel : De : Lesley Groff [mailto Envoye : mercredi 5 novembre 2014 11:45 A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-)an. 7 Super..thank you so much...and as soon as the girls know of their arrival information we will pass on to you. On Nov 5, 2014, at 10:43 AM, Tropical Hotel wrote: Dear Lesley, Their reservation number is 04080055 but just their name and a passport will be fine. Best regards, Tania Reservation EFTA_R1_00884724 EFTA02089750 TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel : From USA Tel : De : Lesley Groff urmatoal. Envoys : mercredi 5 novembre 2014 11:34 A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 tremendous! The girls will take care of the 5% and extras on their own at time of check out.... Do we have reservation numbers or do they only need to give name and show ID? Thank you for all your help. Lesley On Nov 5, 2014, at 10:30 AM, Tropical Hotel ‹ > wrote: Dear Lesley, Thank ou for our email; if you are talking about Mrs. reservation, yes it is all set. and Please note that the daily local tax (5%) will be due upon check out as any extras. Are the guests taking care of these? Do not hesitate if you have further question. Best regards, Tanis On Aug 27, 2014, at 10:44 AM, Tropical Hotel wrote: EFTA_R1_00684725 EFTA02089751 Dear Lesley, We have well received your reservation form and inform you that we have charged this day the amount of 4200€ on the credit card provided as prepayment for Mrs. and stay amongst us. So, we have the pleasure to confirm their reservation as following: - A superior double room from December 28th 2014 to January 7th 2015 (10 nights) at 420 € per night, inclusive continental breakfast. Please advise us if they wish to have a twin bed configuration. For your information, Check IN is from 3:00PM till 8:00PM and that Tropical Hotel's front desk closes at 9:00PM. Furthermore, please advise us if ever you will need help with a rental car booking. You will find attached our partner's fleet and rates (gas and insurance not included). Otherwise, private taxis will be available upon arrival at the harbor or airport. We remain at your disposal for any further information which would be necessary for you. Looking forward to welcoming you. Best regards, Tania Reservation TROPICAL HOTEL www.tro icalhotel-stbarth.com From Europe Tel: From USA Tel: De : Lesley Groff [mailt Envoyd : mercredi 5 novembre 2014 11:11 A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 Thank you...I am scanning and will email now... On another note, Did you charge our card for the other room as of yet? Please let me know as we have changed some cards since I sent that first reservation form over...I just want to make sure the room is paid for and all is well with the reservation. Thanks! EFTA_R1_00684726 EFTA02089752 On Nov 5, 2014, at 10:05 AM, Tropical Hotel ‹ > wrote: Dear Lesley, Good morning to you ! The total amount to be paid is 380€ x10 = 3800€. Awaiting your response and reservation form to proceed and confirm the reservation. Do not hesitate if you have further question. Best regards, Tania Reservation TROPICAL HOTEL www.tro icalhotel-stbarth.com From Europe Tel : From USA Tel : De : Lesley Groff [nal Envoye : mercredi 5 novembre 2014 10:28 A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 Morning! Can you tell me what I amount I should put in the "Total Amount" on this reservation form? Thanks, Lesley On Nov 3, 2014, at 12:26 PM, Tropical Hotel <[email protected]> wrote: EFTA_R1_00884727 EFTA02089753 Dear Lesley, We are pleased to confirm you availability of one single room from December 28th 2014 to January t 2015 (10 nights) as following : - Garden room at 380 C per night (terrace overviewing the tropical garden, WIFI access in the common areas, small flat TV screen and refrigerator), continental breakfast included Please note that the daily local tax (5%) is not included in our rates. We inform you that we are kindly requesting full prepayment to confirm. Please find attached our reservation form to return to us as confirmation and on the other hand our cancellation policy form. We stay at your disposal for any further information you may need. Looking forward to hearing from you. Best regards, Tania Reservation TROPICAL HOTEL www.tro icalhotel-stbarth.com From Europe Tel : From USA Tel : De : Lesley Groff [mailto: !nvoye : lundi 3 novembre 2014 13:19 A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 Understood... What is your smallest room available for one person and the price please? On Nov 3, 2014, at 12:17 PM, Tropical Hotel wrote: EFTA_R1_00684728 EFTA02089754 Dear Lesley, Unfortunately, this is not a possible alternative. Best regards, Tania Reservation TROPICAL HOTEL www.tro icalhotel-stbarth.com From Europe Tel : From USA Tel : De : Lesley Groff [mailto:leslev.lee(thamail.com] Envoye : lundi 3 novembre 2014 13:06 A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 I see...ok...would it be possible for the girls to bring their own air mattress with them and place in the room? On Nov 3, 2014, at 11:43 AM, Tropical Hotel <MI '• wrote: Dear Lesley, Yes, that is right but no more beds available for this period to do a triple room. Best regards, Tania Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com EFTA_R1_00684729 EFTA02089755 From Europe Tel : From USA Tel : De : Lesley Groff (ra !evolve : lundi 3 novembre 2014 12:33 A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 Last year the girls were in a Triple Room...see below confirm...did something change? Dear Ekaterina, Thank you for your email; yes, we have a triple room available from December 25th 2013 to January 4th 2014 (10 nights) as following : - Superior triple room at 470 € per night, (private terrace, free WIFI access in the room, large flat TV screen and a refrigerator), continental breakfast included. Please note that the daily local tax (5%) is not included in our rates. In order to confirm your reservation, we kindly request the total amount of the stay. Please find attached our reservation form to return to us as confirmation and on the other hand our cancellation policy form. We stay at your disposal for any further information you may need. Look forward to hearing from you. Best regards, Tania p/o On Nov 3, 2014, at 11:28 AM, Tropical Hotel wrote: Dear Lesley, EFTA_R1_00684730 EFTA02089756 Unfortunately all our rooms are same size so no possibility that way. Well noted for their arrival, we will get back to you a date closer to have the infos. Once again, we stay at your disposal for any further question/request. Best regards, Tania Reservation TROPICAL HOTEL www.tro icalhotel-stbarth.com From Europe Tel : From USA Tel : De: Lesley Groff [mailtollMamaitcom] Envoye : lundi 3 novembre 2014 1 : 5 A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 Thank you for your reply! Is it possible to get a larger room that would accommodate 3 people? Even a king size bed plus a twin bed in one room would be fine...Please let me know...Re the transfers, as soon as they have their flight information we will pass along. It is possible they arc taking a private plane or a helicopter over from St. Thomas...not sure yet. On Nov 3, 2014, at 11:15 AM, Tropical Hotel ‹ > wrote: Dear Lesley, Thank you for your email ; unfortunately, our room are double occupancy only. EFTA_R1_00684731 EFTA02089757 Please let us know if your friend want another room as soon as possible as the availabilities are getting very limited. On the other hand, your arrival details will be needed to insure your transfer to the TROPICAL Hotel by our partner. We stay at your disposal for any question you may have. Best regards, Tania Reservation TROPICAL HOTEL www.tro icalhotel•stbarth.com From Europe Tel : From USA Tel: De : Lesley Groff [mailto:lesley.ieeaomailicom] fnvoye : lundi 3 novembre 2014 12:00 A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 Hello ...we would like to add one more guest to this reservation... May we please add an extra bed in the room as well? Please let me know. thank you, Lesley On Sep 3, 2014, at 12:35 PM, Tropical Hotel a wrote: EFTA_R1_00884732 EFTA02089758 Dear Lesley, Please find attached the rental car voucher and the form to fill out with the amount to be paid upon departure. We will need the arrival details (company and flight number or name and time of the ferry) in order to organize the transfers. Looking forward to hearing from you, Best regards, Louise Administration TROPICAL HOTEL www.tro icalhotel-stbarth.com From Europe Tel : From USA Tel : De : Tropical Hotel [mailto:trooicalhotelOwanadoo,fr] Envoye : mardi 2 septembre 2014 12:44 A : 'Lesley Groff' Objet : RE: Reservation Application for Dec. 28-Jan. 7 Dear Lesley, We will contact our rental car partner to request a Hyundai car for and from December 28th 2014 to January Th 2015. And we will send you as soon as received their form to fill in with their reservations conditions. We stay at your disposal for any further information you may need. Looking forward to hearing from you, Best regards, Louise Administration TROPICAL HOTEL www.tro icalhotel-stbarth.com From Europe Tel : From USA Tel : De : Lesley Groff [mailto:leslev.ieeaornail.com] Envoye : mardi 2 septembre 2014 12:12 A : Tropical Hotel EFTA_R1_00684733 EFTA02089759 Objet : Re: Reservation Application for Dec. 28-Jan. 7 Hello Again! and would like to rent a car for their entire stay...The Hyundai will be perfect. Please advise what you need them to do in order to proceed with the rental. Thank you, Lesley On Aug 27, 2014, at 10:44 AM, Tropical Hotel ‹ > wrote: Dear Lesley, We have well received your reservation form and inform you that we have charged this day the amount of 420O€ on the credit card provided as prepayment for Mrs. and stay amongst us. So, we have the pleasure to confirm their reservation as following: - A superior double room from December 28th 2014 to January 7th 2015 (10 nights) at 420 € per night, inclusive continental breakfast. Please advise us if they wish to have a twin bed configuration. For your information, Check IN is from 3:00PM till 8:00PM and that Tropical Hotel's front desk closes at 9:00PM. Furthermore, please advise us if ever you will need help with a rental car booking. You will find attached our partner's fleet and rates (gas and insurance not included). Otherwise, private taxis will be available upon arrival at the harbor or airport. We remain at your disposal for any further information which would be necessary for you. Looking forward to welcoming you. Best regards, Tania Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel : From USA Tel : EFTA_R1_00684734 EFTA02089760 Message d'ori ine— De : Lesley Groff [mailto Envoye : mercredi 27 ao0t 2014 10:00 A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 Hello Tania...I gave you the wrong expiration date for the Visa card...please try the below: Visa Card: Code: Expiration: Please let me know if this works! thanks, Lesley On Aug 26, 2014, at 4:18 PM, Tropical Hotel < wrote: > Dear Lesley, > Thank you for getting back to us and we are awaiting your email. > Best regards, > Tania > Reservation > TROPICAL HOTEL > www.tropicalhotel-stbarth.com > From Europe Tel : > From USA Tel : > Message d'origine---- > De : Lesley Groff [mailto I Envoye : mardi 26 ao0t > 201416:12 A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 Importance : Haute > Thank you for your email...we will call the bank and get back with > you! thank you very much, Lesley > On Aug 26, 2014, at 3:13 PM, Tropical Hotel > wrote: » Dear Lesley, » Thank you for your email; we have tried to debit the amount of 4200€ from the credit card number given. >> EFTA_R1_00684735 EFTA02089761 » Unfortunately, the transaction was denied. » It is often for amount like this one that happens, we advise you to contact your bank in order to let them know. » We are awaiting your green light in order to proceed again. » We stay at your disposal for any question you may have. » Best regards, » Tania » Reservation » TROPICAL HOTEL » www.tropicalhotel-stbarth.com » From Europe Tel: » From USA Tel: Message d'origine » De : Lesley Groff [mailto Envoye : mardi 26 » ao0t » 2014 15:06 A: » Application for » Please accept below reservation for Dec. 28, » 2014-Jan. 7, 2015 and confirm back to me. Thank you, Lesley >» >» >» Objet : Reservation Dec. 28-Jan. 7 <TROPICAL-WELCOME US 2013-2014.pdf> <AUTO CB 28 DEC-07 JAN 2015.pdf><VOUCHER WELCOME 28 DEC-07 JAN 2015.pdf> <RESERVATION FORM US.pdf><DEPOSIT & POLITIQUE D'ANNULATION.pdf> <TROPICAL-WELCOME US 2014-2015.pdf> EFTA_R1_00684736 EFTA02089762 <TROPICAL-WELCOME US 2014-2015.pdf> EFTA_R1_00684737 EFTA02089763