EFTA Document EFTA02091856

To: Lesley Groff ] From: Tropical Hotel Sent: Tue 11/4/2014 10:24:10 PM Subject: RE: Reservation Application for Dear Lesley, Dec. 28-Jan. 7 Thank you for your email ; yes, that is not a problem at all to put it under name in the meantime. Awaiting your reservation form to proceed and confirm. In the meantime, do not hesitate if you have further question/request. Best regards, Tania Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel : 00 590 590 27 64 87 / Fax : 00 590 590 27 81 74 From USA Tel : 011 590 590 27 64 87 / Fax : 011 590 590 27 81 74 De : Lesley Groff [mailto: rivoye : mardi 4 novembre 2014 18:20 A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 EFTA_R1_00689972 EFTA02091856 Hello Tania...we would like to book this single room >lease. I am just waiting to see who's name I should book under...would it be ok to book under name as well? I will fill out the form and send to you tomorrow morning. Thanks, Lesley On Nov 3, 2014, at 12:26 PM, Tropical Hotel <tropicalhotelr✓wanadoo.fr> wrote: Dear Lesley, we are pleased to confirm you availability of one single room from December 28th 2014 to January 7'h 2015 (10 nights) as following : - Garden room at 380 € per night (terrace overviewing the tropical garden, WIFI access in the common areas, small flat TV screen and refrigerator), continental breakfast included Please note that the daily local tax (5%) is not included in our rates. We inform you that we are kindly requesting full prepayment to confirm. Please find attached our reservation form to return to us as confirmation and on the other hand our cancellation policy form. We stay at your disposal for any further information you may need. Looking forward to hearing from you. Best regards, EFTA_R1_00689973 EFTA02091857 Tania Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel : 00 590 590 27 64 87 / Fax : 00 590 590 27 81 74 From USA Tel : 011 590 590 27 64 87 / Fax : 011 590 590 27 81 74 De : Lesley Groff [rn it o: Envoyd : lundi 3 novemb A : Tropical Hotel Objet : Re: Reservation Application for Understood... Dec. 28-Jan. 7 What is your smallest room available for one person and the price please? On Nov 3, 2014, at 12:17 PM, Tropical Hotel <[email protected]> wrote: Dear Lesley, Unfortunately, this is not a possible alternative. Best regards, Tania EFTA_R1_00689974 EFTA02091858 Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel : 00 590 590 27 64 87 / Fax : 00 590 590 27 81 74 From USA Tel : 011 590 590 27 64 87 / Fax : 011 590 590 27 81 74 De : Lesley Groff a[najit.I.M] Envoye : lunch 3 novembre A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-)an. 7 I see...ok...would it be possible for the girls to bring their own air mattress with them and place in the room? On Nov 3, 2014, at 11:43 AM, Tropical Hotel <[email protected]> wrote: Dear Lesley, Yes, that is right but no more beds available for this period to do a triple room. Best regards, Tania Reservation EFTA_R1_00889975 EFTA02091859 TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel : 00 590 590 27 64 87 / Fax : 00 590 590 27 81 74 From USA Tel : 011 590 590 27 64 87 / Fax : 011 590 590 27 81 74 De : Lesley Groff [mailto. Envoyd : lundi 3 novem A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 Last year the girls were in a Triple Room...see below confirm...did something change? Dear Ekaterina, Thank you for your email; yes, we have a triple room available from December 25th 2013 to January 4th 2014 (10 nights) as following : - Superior triple room at 470E per night, (private terrace, free WIFI access in the room, large flat TV screen and a refrigerator), continental breakfast included. Please note that the daily local tax (5%) is not included in our rates. In order to confirm your reservation, we kindly request the total amount of the stay. Please find attached our reservation form to return to us as confirmation and on the other hand our cancellation policy form. We stay at your disposal for any further information you may need. Look forward to hearing from you. Best regards, Tania p/o EFTA_R1_00689976 EFTA02091860 On Nov 3, 2014, at 11:28 AM, Tropical Hotel gropicalhotel@wanadoofr> wrote: Dear Lesley, Unfortunately all our rooms are same size so no possibility that way. Well noted for their arrival, we will get back to you a date closer to have the infos. Once again, we stay at your disposal for any further question/request. Best regards, Tania Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel : 00 590 590 27 64 87 / Fax : 00 590 590 27 81 74 From USA Tel : 011 590 590 27 64 87 / Fax : 011 590 590 27 81 74 De : Lesley Groff [ma rite: Envoye : lundi 3 novembr A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 EFTA_R1_00689977 EFTA02091861 Thank you for your reply! Is it possible to get a larger room that would accommodate 3 people? Even a king size bed plus a twin bed in one room would be fine...Please let me know...Re the transfers, as soon as they have their flight information we will pass along. It is possible they are taking a private plane or a helicopter over from St. Thomas...not sure yet. On Nov 3, 2014, at 11:15 AM, Tropical Hotel <[email protected]> wrote: Dear Lesley, Thank you for your email ; unfortunately, our room are double occupancy only. Please let us know if your friend want another room as soon as possible as the availabilities are getting very limited. On the other hand, your arrival details will be needed to insure your transfer to the TROPICAL Hotel by our partner. We stay at your disposal for any question you may have. Best regards, Tania Reservation TROPICAL HOTEL EFTA_R1_00689978 EFTA02091862 www.tropicalhotel-stbarth.com From Europe Tel : 00 590 590 27 64 87 / Fax : 00 590 590 27 81 74 From USA Tel : 011 590 590 27 64 87 / Fax : 011 590 590 27 81 74 De : Lesley Groff Lniajggia] Envoyd : lundi 3 novembre 2014 12:00 A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 Hello ...we would like to add one more guest to this reservation... anna iarynich May we please add an extra bed in the room as well? Please let me know. thank you, Lesley On Sep 3, 2014, at 12:35 PM, Tropical Hotel <tropicalhotel@wanadoolr> wrote: Dear Lesley, EFTA_R1_00689979 EFTA02091863 Please find attached the rental car voucher and the form to fill out with the amount to be paid upon departure. We will need the arrival details (company and flight number or name and time of the ferry) in order to organize the transfers. Looking forward to hearing from you, Best regards, Louise Administration TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel : 00 590 590 27 64 87 / Fax : 00 590 590 27 81 74 From USA Tel : 011 590 590 27 64 87 / Fax : 011 590 590 27 81 74 De : Tropical Hotel [mailtoarooicalhotel wanadook] !evolve : mardi 2 septembre 2014 12:44 A : 'Lesley Groff Objet : RE: Reservation Application for Dear Lesley, Dec. 28-Jan. 7 We will contact our rental car partner to request a Hyundai car for Svetlana and Julia from December 28th 2014 to January 7th 2015. And we will send you as soon as received their form to fill in with their reservations conditions. EFTA_R1_00689980 EFTA02091864 We stay at your disposal for any further information you may need. Looking forward to hearing from you, Best regards, Louise Administration TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel : 00 590 590 27 64 87 / Fax : 00 590 590 27 81 74 From USA Tel : 011 590 590 27 64 87 / Fax : 011 590 590 27 81 74 De : Lesley Groff [mailtg; ] Envoye : mardi 2 septe A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 Hello Again! Svetlana and Julia would like to rent a car for their entire stay...The Hyundai will be perfect. Please advise what you need them to do in order to proceed with the rental. Thank you, Lesley On Aug 27, 2014, at 10:44 AM, Tropical Hotel <tropicalhotelkiwanadoo.fr> wrote: Dear Lesley, EFTA_R1_00689981 EFTA02091865 We have well received your reservation form and inform you that we have char ed this day the amount of 4200E on the credit card provided as prepayment for Mrs. and STEPANOVA' stay amongst us. So, we have the pleasure to confirm their reservation as following: - A superior double room from December 28th 2014 to January 7th 2015 (10 nights) at 420 € per night, inclusive continental breakfast. Please advise us if they wish to have a twin bed configuration. For your information, Check IN is from 3:00PM till 8:00PM and that Tropical Hotel's front desk closes at 9:00PM. Furthermore, please advise us if ever you will need help with a rental car booking. You will find attached our partner's fleet and rates (gas and insurance not included). Otherwise, private taxis will be available upon arrival at the harbor or airport. We remain at your disposal for any further information which would be necessary for you. Looking forward to welcoming you. Best regards, Tania Reservation EFTA_R1_00689982 EFTA02091866 TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel : 00 590 590 27 64 87 / Fax : 00 590 590 27 81 74 From USA Tel : 011 590 590 27 64 87 / Fax : 011 590 590 27 81 74 Message d'origine De : Lesley Groff [mailto Envoye : mercredi 27 aolt it A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 Hello Tania...I gave you the wrong expiration date for the Visa card...please try the below: Visa Card: 4197 4200 0050 9864 Code: 630 Expiration: 10/15 Please let me know if this works! thanks, Lesley On Aug 26, 2014, at 4:18 PM, Tropical Hotel <[email protected]> wrote: > Dear Lesley, > Thank you for getting back to us and we are awaiting your email. > Best regards, EFTA_R1_00689983 EFTA02091867 > Tania > Reservation > TROPICAL HOTEL > www.tropicalhotel-stbarth.com > From Europe Tel : 00 590 590 27 64 87 / Fax : 00 590 590 27 81 74 > From USA Tel : 011 590 590 27 64 87 / Fax : 011 590 590 27 81 74 Message d'origine---- > De : Lesley Groff imailto: Envoye : mardi 26 ao0t > 2014 16:12 A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 Importance : Haute > Thank you for your email...we will call the bank and get back with > you! thank you very much, Lesley > On Aug 26, 2014, at 3:13 PM, Tropical Hotel <[email protected]> wrote: » Dear Lesley, >> » Thank you for your email; we have tried to debit the amount of 4200€ from the credit card number given. >> EFTA_R1_00689984 EFTA02091868 » Unfortunately, the transaction was denied. » It is often for amount like this one that happens, we advise you to contact your bank in order to let them know. >> » We are awaiting your green light in order to proceed again. » We stay at your disposal for any question you may have. >> » Best regards, » Tania » Reservation » TROPICAL HOTEL » www.tropicalhotel-stbarth.com » From Europe Tel : 00 590 590 27 64 87 / Fax : 00 590 590 27 81 74 » From USA Tel : 011 590 590 27 64 87 / Fax : 011 590 590 27 81 74 Message d'origine » De : Lesley Groff [mailto Envoye : mardi 26 » aoot » 2014 15:06 A : [email protected] Objet : Reservation » Application for Dec. 28-Jan. 7 EFTA_R1_00689985 EFTA02091869 ». » Please accept below reservation for Dec. 28, » 2014-Jan. 7, 2015 and confirm back to me. Thank you, Lesley » >» >» >» » > > <TROPICAL-WELCOME US 2013-2014.pdf> <AUTO CB 28 DEC-07 JAN 2015.pdf><VOUCHER WELCOME 28 DEC-07 JAN 2015.pdf> <RESERVATION FORM US.pdf><DEPOSIT & POLITIQUE D'ANNULATION.pdf> EFTA_R1_00689986 EFTA02091870