EFTA Document EFTA02092139

To: Tropical Hotel From: Lesley Groff Sent Wed 11/5/2014 3:44:56 PM Subject: Re: Reservation Application for Dec. 28-Jan. 7 Super..thank you so much...and as soon as the girls know of their arrival information we will pass on to you. On Nov 5, 2014, at 10:43 AM, Tropical Hotel wrote: Dear Lesley, Their reservation number just their name and a passport will be fine. Best regards, Tania Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel : 00 590 590 27 64 87 / Fax : 00 590 590 27 81 74 From USA Tel : 011 590 590 27 64 87 / Fax : 011 590 590 27 81 74 De: Lesley Groff Envoye : mercredi 5 novemr.1.1 A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-lan. 7 tremendous! The girls will take care of the 5% and extras on their own at time of check out.... Do we have reservation numbers or do they only need to give name and show ID? Thank you for all your help. Lesley On Nov 5, 2014, at 10:30 AM, Tropical Hotel wrote: Dcar Lesley, Thank you for your email; if you are talking about s reservation, yes it is all set. and Please note that the daily local tax (5%) will be due upon check out as any extras. EFTA_R1_00891271 EFTA02092139 Are the guests taking care of these? Do not hesitate if you have further question. Best regards, Tania On Aug 27, 2014, at 10:44 AM, Tropical Hotc wrote: Dear Lesley, We have well received your reservation form and inform you that we have charged this da the amount of 4200€ on the credit card provided as prepayment for Mrs. stay amongst us. So, we have the pleasure to confirm their reservation as following: - A superior double room from December 28th 2014 to January 7th 2015 (10 nights) at 420 € per night, inclusive continental breakfast. Please advise us if they wish to have a twin bed configuration. For your information, Check IN is from 3:00PM till 8:00PM and that Tropical Hotel's front desk closes at 9:00PM. Furthermore, please advise us if ever you will need help with a rental car booking. You will find attached our partner's fleet and rates (gas and insurance not included). Otherwise, private taxis will be available upon arrival at the harbor or airport. We remain at your disposal for any further information which would be necessary for you. Looking forward to welcoming you. Best regards, Tania Reservation TROPICAL HOTEL EFTA_R1_00691272 EFTA02092140 De : Lesley Groff Envoye mercredi 5 novembre 2014 11:11 A : Tropical Hotel Objet : Re: Reservation Application fcl Dec. 28-Jan. 7 Thank you...I am scanning and will email now... On another note, Did you charge our card for the other room as of yet? Please let me know as we have changed some cards since I sent that first reservation form over...I just want to make sure the room is paid for and all is well with the reservation. Thanks! On Nov 5, 2014, at 10:05 AM, Tropical Hotel wrote: Dear Lesley, Good morning to you ! The total amount to be paid is 380€ x10 = 3800€. Awaiting your response and reservation form to proceed and confirm the reservation. Do not hesitate if you have further question. Best regards, Tania Reservation TROPICAL HOTEL De : Lesley Gro Envoye : mercredi 5 novem re : A : Tropical Hotel Objet : Re: Reservation Application foi Dec. 28-Jan. 7 Morning! Can you tell me what I amount I should put in the "Total Amount" on this reservation form? Thanks, Lesley EFTA_R1_00691273 EFTA02092141 On Nov 3, 2014, at 12:26 PM, Tropical Hot rote: Dear Lesley, We are pleased to confirm you availability of one single room from December 28th 2014 to January 7th 2015 (10 nights) as following : - Garden room at 380 C per night (terrace overviewing the tropical garden, WIFI access in the common areas, small flat TV screen and refrigerator), continental breakfast included Please note that the daily local tax (5%) is not included in our rates. We inform you that we are kindly requesting full prepayment to confirm. Please find attached our reservation form to return to us as confirmation and on the other hand our cancellation policy form. We stay at your disposal for any further information you may need. Looking forward to hearing from you. Best regards, Tania Reservation De : Lesley Groff voye : lundi 3 novembre A : Tropical Hotel Objet : Re: Reservation Application for ec. 28-]an. 7 Understood... What is your smallest room available for one person and the price please? On Nov 3, 2014, at 12:17 PM, Tropical Hotel rote: EFTA_R1_00691274 EFTA02092142 Dear Lesley, Unfortunately, this is not a possible alternative. Best regards, Tania Reservation De : Lesley Gro Envoye : lundi 3 novembre 2014 13:06 A : Tropical Hotel Objet : Re: Reservation Application foci Dec. 28-Jan. 7 I see...ok...would it be possible for the girls to bring their own air mattress with them and place in the room? On Nov 3, 2014, at 11.43 AM, Tropical Hotel wrote: Dear Lesley, Yes, that is right but no more beds available for this period to do a triple room. Best regards, Tania Reservation De : Lesley Groff Envoye : lundi 3 novembre 2014 12:33 EFTA_R1_00691275 EFTA02092143 A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 Last year the girls were in a Triple Room...see below confirm...did something change? Dear Thank you for your email; yes, we have a triple room available from December 25th 2013 to January 4th 2014 (10 nights) as following : - Superior triple room at 470E per night, (private terrace, free WIFI access in the room, large flat TV screen and a refrigerator), continental breakfast included. Please note that the daily local tax (5%) is not included in our rates. In order to confirm your reservation, we kindly request the total amount of the stay. Please find attached our reservation form to return to us as confirmation and on the other hand our cancellation policy form. We stay at your disposal for any further information you may need. Look forward to hearing from you. Best regards, Tania p/o On Nov 3, 2014, at 1 I :28 AM, Tropical flote wrote: Dear Lesley, Unfortunately all our rooms are same size so no possibility that way. Well noted for their arrival, we will get back to you a date closer to have the infos. Once again, we stay at your disposal for any further question/request. Best regards, Tania EFTA_R1_00691276 EFTA02092144 Reservation De : Lesley Gro Envoye : lundi 3 novem..1 A : Tropical Hotel Objet : Re: Reservation Application for lac. 28-Jan. 7 Thank you for your reply! Is it possible to get a larger room that would accommodate 3 people? Even a king size bed plus a twin bed in one room would be fine...Please let me know...Re the transfers, as soon as they have their flight information we will pass along. It is possible they arc taking a private plane or a helicopter over from St. Thomas...not sure yet. On Nov 3, 2014, at 11:15 AM, Tropical Hotel wrote: Dear Lesley, Thank you for your email ; unfortunately, our room are double occupancy only. Please let us know if your friend want another room as soon as possible as the avai labil iti es are getting very limited. On the other hand, your arrival details will be needed to insure your transfer to the TROPICAL Hotel by our partner. We stay at your disposal for any question you may have. Best regards, Tania Reservation EFTA_R1_00691277 EFTA02092145 De : Lesley Groff Envoye : lundi 3 novem A : Tropical Hotel Objet : Re: Reservation Application for Dec. 28-Jan. 7 Hello ...we would like to add one more guest to this reservation... May we please add an extra bed in the room as well? Please let me know. thank you, Lesley On Sep 3, 2014, at 12:35 PM, Tropical Hote Dear Lesley, rote: Please find attached the rental car voucher and the form to fill out with the amount to be paid upon departure. We will need the arrival details (company and flight number or name and time of the ferry) in order to organize the transfers. Looking forward to hearing from you, Best regards, Louise Administration De : Tropical Hotel 1 1.1 EFTA_R1_00691278 EFTA02092146 Envoye : mardi 2 septembre 2014 12:44 A : 'Lesley Groff Objet : RE: Reservation Application for Dear Lesley, Dec. 28-Jan. 7 We will contact our rental car partner to request a Hyundai car for from December 28`" 2014 to January 7th 2015. And we will send you as soon as received their form to fill in with their reservations conditions. We stay at your disposal for any further information you may need. Looking forward to hearing from you, Best regards, Louise Administration De Lesley Groff [ 1 Envoye : mardi 2 septembre 2014 12:12 A : Tropical Hotel Objet : Re: Reservation Application foi Dec. 28-Jan. 7 Hello Again! would like to rent a car for their entire stay...The Hyundai will be perfect. Please advise what you need them to do in order to proceed with the rental. Thank you, Lesley On Aug 27, 2014, at 10:44 AM, Tropical Hotel INIMMIN wrote: Dear Lesley, We have well received your reservation form and inform you that we have charged this da the amount of 4200€ on the credit card provided as prepayment for Mrs. stay amongst us. So, we have the pleasure to confirm their reservation as following: EFTA_R1_00691279 EFTA02092147 - A superior double room from December 28th 2014 to January 7th 2015 (10 nights) at 420 € per night, inclusive continental breakfast. Please advise us if they wish to have a twin bed configuration. For your information, Check IN is from 3:00PM till 8:00PM and that Tropical Hotel's front desk closes at 9:00PM. Furthermore, please advise us if ever you will need help with a rental car booking. You will find attached our partner's fleet and rates (gas and insurance not included). Otherwise, private taxis will be available upon arrival at the harbor or airport. We remain at your disposal for any further information which would be necessary for you. Looking forward to welcoming you. Best regards, Tania Reservation Mes De : Lesley Groff Envoye : mercredi 27 acRit 2014 10:00 A : Tropical Hotel Objet : Re: Reservation Application for :)ec• 28-Jan. 7 Hello Tania...l gave you the wrong expiration date for the Visa card...please try the below: Visa Card:a64 Code= Expir:ut : 10/15 Please let me know if this works! thanks, Lesley On Aug 26, 2014, at 4:18 PM, Tropical Hotel wrote: > Dear Lesley, > Thank you for getting back to us and we are awaiting your email. EFTA_R1_00691280 EFTA02092148 > Best regards, > Tania > Reservation > Message d'origine-- > De : Lesley Groff [mailt Envoye : mardi 26 ao0t > 2014 16:12 A : Tropical Hotel Objet : Re: Reservation Application for ec. 28-Jan. 7 Importance : Haute > Thank you for your email...we will call the bank and get back with > you! thank you very much, Lesley > On Aug 26, 2014, at 3:13 PM, Tropical Hote rote: » Dear Lesley, » Thank you for your email; we have tried to debit the amount of 4200E from the credit card number given. >> » Unfortunately, the transaction was denied. » It is often for amount like this one that happens, we advise you to contact your bank in order to let them know. >> » We are awaiting your green light in order to proceed again. >> » We stay at your disposal for any question you may have. » Best regards, » Tania » Reservation >> EFTA_R1_00691281 EFTA02092149 Message d'ori » De : Lesley Groff I Envoye : mardi 26 » ao0t » 2014 15:06 A: r i lh I w n oo.fr Objet : Reservation » Application f Dec. 28-Jan. 7 » Please accept below reservation f ec. 28, » 2014-Jan. 7, 2015 and confirm back o me. an c you, es ey <TROPICAL-WELCOME US 2013-2014.pdf> <AUTO CB 28 DEC-07 JAN 2015.pdf><VOUCHER WELCOME 28 DEC-07 JAN 2015.pdf> <RESERVATION FORM US.pdf><DEPOSIT & POLITIQUE D'ANNULATION.pdf> EFTA_R1_00691282 EFTA02092150