EFTA Document EFTA02100838

To: Hotel Europ Cc: Bella Klein[ From: Lesley Grof Sent: Wed 8/13/2014 12:39:31 PM Subject: Re: To Natalie Prokopchuk Hello Olga. I just received word from Jeffrey to cancel this reservation completely. Unfortunately his plans have changed. We very much appreciate your help in all of this and when Jeffrey decides to visit Belarus we will be sure to contact you and your hotel. Could you please forward us a complete credit for the 17 nights today? On Aug 13, 2014, at 7:12 AM, Hotel Europe wrote: Would you like to keep us this sum and reserve this Room on September or refund to you money now? What shell we do? Best regards, Olga Manyuk Reservation Department Hotel Europe 28, Internatsionalnaya Str. 220030 Minsk, Belarus Or: KoMy: "Hotel Europe' Konma: "Bella Klein" larnpannemmble: Cpeaa, 13 AB111CT 2014 r 13:35:13 Tema: Re: To Nataile Prokopchuk EFTA_R1_00708665 EFTA02100838 Ok that is great. Thank you so much and hope to be with you soon. Sent from my iPhone On Aug 13, 2014, at 4:41 AM, Hotel Europe wrote: Hello Lesley, we can refund money 6 715 euro. When you will have exact date, we will make a new reservation for Mr.Epstein. Let us know your decision. Best regards, Olga Manyuk Reservation Department Hotel Europe 28, Internatsionalnaya Str. 220030 Minsk, Belarus OT: KoMy: "Hotel Europe" OmpaBriermbie: BTOpHI1K, 12 ABrycr 2014 r 21:00:32 TeMa: Re: To Nataile Prokopchuk Hello Natalie. I know we have prepaid for a suite for Mr. Jeffrey Epstein starting on Aug. 15th for 17 nights. We are still in the process of securing a visa for Jeffrey so he will not arrive this Friday. I do not want to compromise his visa application. Is it possible to get a credit for unused nights even after the check in date of Aug. 15th? I do not think he will be coming now until end of E FTA_R 1_00708666 EFTA02100839 Aug. Please advise what you think we should do. I know your cancellation policy is 2 days prior to arrival. Thank you, BIM On Aug 5, 2014, at 8:10 AM, Hotel Europe wrote: Dear Lesly, The card provided before is VISA (1~111.1.1.14). We kindly ask you to check the details. Best regards, Natalie Prokopchuk Reservation Department Hotel Europe 28, Internatsionalnaya Str. 220030 Minsk, Belarus OT: Kobly: "Hotel Europe" Konme: "Bella Klein" O111paBlleHHble: BTOpHIIK, 5 ABlyCT 2014 r 14:00:02 TeMa: Re: To Nataile Prokopchuk Natalie! I think I see the problem. This is a VISA card not a MC. I E FTA_R 1_00708667 EFTA02100840 believe I checked on the wrong card type. Can you please try to run it through again as a Visa card and see if that works? Sent from my iPhone On Aug 5, 2014, at 3:02 AM, Hotel Europe wrote: Dear Lesley, Unfortunately our bank doesn't eccept your card for the prepayment (incorrect CVC?). Could you please check card details or provide us with another card. Looking forward for your answer. Best regards, Natalie Prokopchuk Reservation Department Hotel Europe 28, Internatsionalnaya Str. 220030 Minsk, Belarus OT: KoMy: Hotel Europe arnpaaneHame: flomertenbilmk, 4 Aerya 2014 r 21:35:08 Tema: To Nataile Prokopchuk HI Natalie...can you please confirm you have received and email back a confirmation of E FTA_R 1_00708668 EFTA02100841 prepayment on your hotel Letterhead? We need in order to acquire Mr. Epstein's visa. Thank you, Lesley > > E FTA_R 1_00708669 EFTA02100842