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efta-efta02105648DOJ Data Set 10CorrespondenceEFTA Document EFTA02105648
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EFTA DisclosureText extracted via OCR from the original document. May contain errors from the scanning process.
To:
James I need mac helpi
From:
MIIIIIPIPIN=
Sent
Tue 5/13/2014 8:28:03 PM
Subject Re: Quick Question!
uh oh...I finally forced the computer off...left off for 20 seconds, then turned back on ...things
seem to be working fine...did I corrupt stuff?! ..
I didn't realize this was to take a Ionggggggg time. I was afraid I was messing things up by
keeping the upgrade going...
On May 13, 2014, at 4:18 PM, fames I need mac help
wrote:
Can't stop an OS upgrade; will corrupt existing OS & new one.
The mavericks install takes a long time, best to be patient. Sorry.
James Ce
C Certified Support Professional 10.6
Need Mac Help, Inc.
http://ncedmachclp.com
Serving NYC since 1993
On May 13, 2014, at 4:06 PM,
wrote:
Hi James I am at home today and finally tired to upgrade my
software on apple computer to maverick. The profess bar has been
stuck at about 1/4 percent for an hour. It is not progressing. The
entire screen is gray accept for the progress bar. When I hit escape, I
hear the "bonk" sound. When I hold down the option key command
key and escape key at the same time I hear a "honk" sound. I can't get
out of this. Is there a way to stop this upgrade? I don't know what to
do. Can you help?
Sent from my iPhone
EFTA_R1_00720417
EFTA02105648
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