EFTA Document EFTA02105820

To: From: JetBlue Reservations Sent Fri 5/9/2014 8:10:06 PM Subject: Check in for your flight to West Palm Beach Scan this barcode to check in at any kiBlue check in kiosk. Check in Fliaht status C ha nue:Ca ncel Seats Baas zwe info Skip the line, check in now! Check in online by printing your boarding pass now. When you get to the airport, go straight to security if you have no bags to check. Please use your continuation number, not ticket number, to check in. Your confirmation number is a Your itinerary Date Depa rtsl Arriv es If you purchased an Even More Space seat. congratulations! If you didn't, you still have a chance to get an legroom, plus enjoy early boarding and early access to overbid bins. In select cities, Even More Space also comes with Even More Speed expedited security so you can gel to your gate faster. Flight / Route Operated b Sat. May I 4:00 Neu York 1161 0 p.m. City, 7:01 NY (LGA) t p.m. 0 West Palm Beach, FL (PBI) Travele Frequen rs t Flyer' Scats2 Termina EFTA_R1_00720891 EFTA02105820 * Even More Space ' To provide a frequent flyer number please call 1-800-JETBLUE (538-2583). 2 Seats requests on other airlines are not guaranteed until confirmed by the operating carrier. Your ticket numbers are: Before take off Helpful travel tips • Special needs • Infants • Unaccompanied minors • Pets Insurance confirmation Pack, drop, and go! Check in, get your boarding pass and have your bags picked up from your hotel, convention or other select area several hours before your flight. Learn more We all have baggage Find everything you need to know about yours. Checked and carry-on baggage information. For Allianz Global Assistance flight insurance inquiries, please call 1-800-284- 8300. Special travel deals Get 20,000 TrueBlue® points after spending $1,000 with your Card in your first 3 months of Cardmembership.' Apply Now. EFTA_R1_00720892 EFTA02105821 We've teamed up with hotels.com to offer you a huge selection of hotels. • Special Internet Rate Price Match Guarantee 2 • No Change or Cancel fee • No phone booking fee • Thousands of TripAdvisort customer reviews Click here or call 800-544-3581 to book your hotel now. Find great car rentals from Hertz, Enterprise, Dollar, Avis and more right here - no need to go website hopping. Ride in style with private car service to/from the airport from our new partner, LimoRes. It's a lot less than you think - rates start at just $494. Book online now. http://www.jetblue.com/about/whyyoulllike/directv/guide/TribuneTVFrontfisource=Preflight:dire ctv http://www.jetblue.com/about/whyyoulllike/about WhyXMRadio.html?source=Preflight:XMSate http://wwwjetblue.comfabout/whyyoulllike/about whysnacks.html?source=Preflight: dunkin http://www.jetblue.com/aboutJwhyyoulllike/about WhyMoviesandMore.html?source=Preflight:m oviesnmore tDIRECTVID and XM Radio* services are not available outside the continental U.S.; however, where applicable, movies from JetBlue Featured" are offered complimentary on these routes. ** Offer ends 8/31/2011, 11:59 PM, ET; valid for TrueBlue members in good standing who purchase a full fare JetBlue ticket and who check in via Ictithie.com or mobile check-in (100 TrucBluc points), or at a JetBlue airport kiosk (50 TrucBlue points). Offer starts 6/10/2011. I. Welcome bonus offer not available to applicants who have had this product or a treo member Jet Blue ('and account within the last 12 months. You can earn 20,000 TrueBluea. points after you spend SI .000 on eligible pun :lust, in your lint three months of Canhnembership following the time of Card account opening. Fligible purchases arc purchases of goods or services minus returns and credits, and do NOT include: fees or interest charges, balance transfers, cash advances. purchases of travelers checks, purchases or reloading of prepaid cards, or purchases of cash equivalents. TrueBlue points will be credited to your Jetillue Truelllue Program account 6 to 8 weeks after the spend requirement has been reached. This offer is not valid for existing JetBlue Cardmembers. You are eligible to receive points for only one Card account. Additional Cardmembers are not eligible. 2. Price Match Guarantee: Special Internet Rate reservations booked through thaels.com arc guaranteed to be the lowest rate you can find. If there is a lower rate available for the same dates and the same hotel, you must contact liotels.00m prior to the propertys cancellation deadline of your "Special Internet Rate reservation. After verifying the lower rate, licitels.com will, at its choice, either match the lower rate or cancel the resavation without a cancellation fee. This Guarantee only applies to booked prepaid reservations of rates indicated as "Special Internet Rates.' It does not apply to special events such as New Year's, the Super Bowl. Mardi Gras. Jazifest. etc. Other restrictions may apply. To leam more or to claim a Guarantee, see lutts:.thotels isublutconsindet.isn?oateName.-cuaninice. 3. No Change:Cancel Fees: I lotels.com does not charge a change or cancel fee: however, each property has independent penalties for changestancellations. See full hotel details and descriptions for details. EFTA_R1_00720893 EFTA02105822 4. Advertised rates are based on trips between airports and downtown metropolitan area locations in an economy class vehick. Rates do not include additional charges that may be applicable. such as charges for tolls. extra stops, parking fees. telephone usage. pets. extra in-car bags, car seats, waiting time, or custom requests. Rates include local and state taxes and fees, except in NY, NJ, and CT; passengers in these states are responsible for taxes and fees (including, in NY, a 2% NYC workmen's compensation charge and 8.875% state and local sales taxes). Rates include gratuity, except in NY, NJ. and CT: passengers traveling in these states are encouraged to provide appropriate gratuity based on the service received. Economy pricing may not be available at all times during the day or during certain weather conditions. Advertised rates only apply for bookings made online at limos.jeiblue.com or by calling 1.888478.8190. CUSTOMER CONCERNS Any customer inquiries or concerns can be addressed here entailed to [email protected], or sent to JetBlue Airways. 6322 South 3000 East, Suite 610, Salt Lake City, UT 84121. NOTICE OF INCORPORATED TERMS All travel on JetBlue, whether it is domestic or international travel, is subject to JetBlue's Contract of Carriage, the terms of which are incorporated herein by reference. International travel may also be subject to JetBlue's international passenger rules tariffs on file with the U.S. and other governments, and, where applicable, the Montreal Convention or the Warsaw Convention and its amendments and special contracts. Incorporated terms include, but arc not restricted to: NOTICE OF INCREASED GOVERNMENT TAX OR FEE JetBlue reserves the right to collect additional payment after a fare has been paid in full and tickets issued for any additional government taxes or fees assessed or imposed. 1. Liability limitations for baggage, including special rules for fragile and perishable goods and the availability of excess valuation. 2. Liability limitations for personal injury or death. 3. Claims restrictions, including time periods within which passengers must file a claim or bring an action against JetBlue. 4. Rights of JetBlue to change the terms of contract. 5. Rules on reservations, check-in, and refusal to carry. 6. JetBlue's rights and limits on its liability for delay or failure to perform service, including schedule changes, substitution of aircraft or alternate air carriers, and rerouting. 7. Non-refundability of reservations. 8. The Contract of Carriage and tariffs may be inspected at all JetBlue airport customer service counters, and upon request you have the right to receive by mail a copy of the full text of the Contract of Carriage or tariffs. Additional information on items one through seven can be obtained on JetBlue's website at www.JeiBlue.com or at any U.S. location where JetBlue transportation is sold. CARRY-ON BAGGAGE RULES JetBlue flights - Each customer may bring one bag that fits in the overhead bin plus one personal item (purse, briefcase, laptop, etc.) that fits under the scat in front free of charge. Any excess carry-on baggage will be checked baggage. Visit htm://vmvjetblue.com/bags and http://www.tsa.eov for more information. Connecting on our partner airlines (including Cape Air) — The carry-on rules of a partner airline apply when checking in to a JetBlue flight that is connecting to the partner. See http://wwwjetblue.com/panners for more information. While JetBlue may allow additional carry-ons as a courtesy to customers connecting to our partner airline. JetBlue cannot guarantee that those bags will be accepted for in-cabin travel on the partner. Customers are encouraged to abide by partner's rules for their entire journey to avoid additional checked baggage fees if their carry-ons do not meet size/weight restrictions. CHECKED BAGGAGE ALLOWANCE/FEES Domestic JetBlue flights - JetBlue allows one free checked bag, subject to size/weight restrictions. For flights booked on or after February 3, 2012 a $40.00 fee applies to a second checked bag ($35.00 for flights booked before February 3. 2012), subject to size/weight restrictions. A $75 fee applies for a third checked bag. Other fees apply for additional baggage and oversized or overweight baggage. Visit httn://www,ietblue.comibags for more information. International JetBlue flights - JetBlue allows one free checked bag, subject to size/weight restrictions. EFTA_R1_00720894 EFTA02105823 For flights booked on or after February 3, 2012 a $40.00 fee applies to a second checked bag (335.00 for flights booked before February 3, 2012). Excess baggage rules and size/weight restrictions may vary depending on load availability and country restrictions. See www.jetlalue.comibags for more information. Travel on our partner airlines (excluding Cape Air') — Baggage rules and fees vary by partner airline and destination. JetBlue will follow our partner airlines' fees when customers are traveling on an itinerary including one of our partner airlines. Excess baggage rules and size/weight restrictions may vary depending on load availability. See httu://wwwietblue.cornivinners for more information. *For itineraries with a connection only to/from Cape Air. JetBlue's standard fees apply. CHECK-IN TIMES For domestic flights, customers traveling without checked baggage must obtain a boarding pass twenty (20) minutes prior to scheduled departure and customers traveling with checked baggage must obtain a boarding pass thirty minutes prior to scheduled departure. Customers must be present in the boarding gate are fifteen (15) minutes prior to scheduled departure or the posted aircraft departure time. For international flights, customers traveling with or without checked bags must obtain a boarding pass sixty (60) minutes prior to scheduled departure. Customers must be present in the boarding gate twenty (20) minutes prior to scheduled departure or the posted aircraft departure time. DOCUMENTATION REQUIREMENTS For domestic travel, customers over the age of 18 will be required to show a U.S. federal or state-issued photo ID that contains the following information: name, date of birth, gender, expiration date and a tamper-resistant feature. Customers traveling to/from an international destination are required to present proper documentation at the time of check-in. Documents required for travel vary according to citizenship, residency. country of travel, age (for minors), length of stay, purpose of visit, student status. etc. Please check for specific requirements for the country, or countries, you are visiting to make sure you have the correct documents. In addition, Customers traveling to a country other than their country of citizenship or residency arc required to hold proof of return or onward travel. Failure to present proper documentation could result in denied boarding. ADVICE TO INTERNATIONAL PASSENGERS ON LIMITATION OF LIABILITY Where a pattPnger's journey involves an ultimate destination or a stop in a country other than the country of departure, either the Warsaw Convention and the Hague Protocol, their amendments, and any special contracts of carriage embodied in applicable tariffs that waive Warsaw/Hague limits, or the Mont real Convention may apply to the entire journey including the portion within the countries of departure or destination and, in some cases, may limit the liability of the carrier for death or personal injury, delay, and for loss of or damage to baggage. The Montreal Convention, where applicable, does not impose, and special contracts voluntarily entered into by many carriers, including JetBlue, waive, the Warsaw/Hague limitations for compensatory damages arising out of personal injury or wrongful death caused by an accident, as defined by the applicable treaty. The names of carriers party to the special contracts are available at all ticket offices of such carriers and may be examined upon request. NOTICE OF BAGGAGE LIABILITY LIMITS For international transportation (including domestic portions) governed by the Montreal Convention, JetBlue's liability for baggage is limited to 1,131 SDRs (see, www.imf.org for current value) per passenger unless a higher value is declared and an extra charge is paid. For international transportation governed by the Warsaw Convention and the Hague Protocol and their amendments. JetBlue's liability for baggage is limited to 59.07 per pound for checked baggage and 5400 per passenger for unchecked baggage unless a higher value is declared and an extra charge is paid. Special rules may apply to valuable articles. For domestic transportation, JetBlue's liability for baggage is limited to $3,300 per passenger. General baggage rules: As set forth more fully in its Contract of Carriage and international passenger rules tariffs, JetBlue will not be responsible for fragile or perishable goods. JetBlue assumes no liability for oversized, overweight or overpacked baggage, or for loss of or damage to baggage parts such as wheels, straps, pockets, pull handles, zippers, hanger hooks or other items attached to baggage. JetBlue will not be responsible for the following items in checked or unchecked baggage: money, jewelry including watches, cameras, camcorders, any type of electronic equipment, including computers, valuable papers or documents and other similar items as described in more detail in the Contract of Carriage. NOTICE OF OVERBOOKING OF FLIGHTS EFTA_R1_00720895 EFTA02105824 Although JetBlue does not intentionally overbook its flights, there is a slight chance that a seat will not be available on a flight for which a person has a confirmed reservation. If the flight is overbooked, no one will be denied a seat until airline personnel first ask for volunteers willing to give up their reservation in exchange for compensation of the airline's choosing. If there are not enough volunteers, JetBlue will deny boarding to other persons in accordance with its particular boarding priority. With few exceptions, including failure to comply with JetBlue's check-in deadline (which are available upon request from JetBlue), persons denied boarding involuntarily are entitled to compensation. The complete rules for the payment of compensation and JetBlue's boarding priorities are available at all airport ticket counters and boarding locations. Some airlines do not apply these consumer protections to travel from some foreign countries, although other consumer protections may be available. Check with your airline or your travel agent. JetBlue Airways, 6322 South 3000 East, Suite 610, Salt Lake City, UT 84121 EFTA_R1_00720896 EFTA02105825