EFTA Document EFTA02122785

To: From: Sent Subject Re: Thank you!! Mon 11/4/2013 4:17:40 PM Sent from my iPhone On 4 Nov 2013, at 14:22, Lesley Groff ‹ > wrote: Hi Jojo and ...Jojo, please Pick up today at 3 m and take her to JFK Jojo: Thanks, Lesley Begin forwarded message: from the apartments Subject: Re: Virgin Atlantic Airways e-Ticket D8 B E3P Date: October 29, 2013 2:33:00 PM EDT To: Lesley Groff < Lesley! thank you very much! Everything is just perfect!! My cell phone is On 29 Oct 2013, at 18:14, Lesley Groff st > wrote: Hi i .1 am doing very well, hope you are too...How nice you are coming back to NY for a visit. I have organized Citicar to pick you up from JFK on Thursday Oct 31st. They will be inside with a sign with our name on it. They will take you to the apartments at You will stay in a Code: On Monday, Nov. 4th, Jojo, Jeffrey's driver will pick you up from the apartments at 3pm to take you back to JFK. Jojo's cell number: (he is also cc'd here) PLEASE, pass along the cell phone number you will be using while you are here. Thanks so much! Lesley EFTA_R1_00757953 EFTA02122785 On Oct 29, 2013, at 1:34 PM, wrote: Hey lesley! how are you? I spoke yesterday with jeffrey in order to have an apt and car in new york this week. I have forwarded the information tickets! Could you please send me a car this thursday at 16.50 in JFK and organise another car on monday 4th! Thank you very much in advance Forwarded message From: Virgin ETicket <[email protected]> Date: 2013/10/29 Subject: Virgin Atlantic Airways e-Ticket D8BE3P To: <vaalogopurple_tcm54- 84256.jpg> <eticket_logo_tem54 66854.GIF> Receipt/Itinerary This document is automatically generated. Please do not respond to this e- mail. Are you travelling to the United States under the Visa Waiver Programme? You are now required to apply for ESTA travel authorisation. Apply now at https://csta.cbp.dhs.gov/esta 0% commission on all foreign exchange EFTA_R1_00757954 EFTA02122786 transactions at American Express ® UK airport or Moncycorp ® Gatwick Airport bureau de change for all Virgin Atlantic arriving and departing passengers, plus you can also earn Flying Club Miles. Go to %Ay, w.virginatlantic.comicurrcncy Treat yourself to some Retail Therapy. Choose from our range of gorgeous gifts, delivered either to your scat on board or direct to your home. Click here to explore the range. Please click here to use Online Check In (for Virgin Operated flights only) BOOKING DETAILS Reference: D8BE3P Issue Date: 29 October 2013 Place of Issue: LONDON Passenger: FLIGHT DETAILS FLIGHT DEPART DEPART DEPART ARRIVE ARRIVE CLASS STATUS DATE AIRPORT TIME AIRPORT TIME OPE BY VS VS045 31 OCT LHR 13:00 JFK 16:55 N Economy OK VS004 04 NOV JFK 18:00 LHR 06:20 O Economy OK VS Arrival date may differ from departure date FLIGHT OPERATED BY: VS=VIRGIN ATLANTIC Terminal Information VS 045 Check In : Arrivals : VS004 Check In : LONDON, LONDON HEATHROW-Zone A, Term NEW YORK, JOHN F KENNEDY-Terminal 4 NEW YORK, JOHN F KENNEDY-Row 9, Level 4 EFTA_R1_00757955 EFTA02122787 Arrivals : LONDON, LONDON HEATHROW-Terminal 3 For further information please visit http://www virgin-atlantic cornfattheairporPairportguideandex.isP INTERNATIONAL CHECK-IN TIMES Check-in times vary between airlines and airports. Virgin Atlantic check-in counters and bag drop desks, open at least 2.5 hours prior to departure. Please click here to use Online Check In (Virgin Operated flights only). We close our check-in facilities and bag drop desks 60 minutes before departure. If you haven't checked in with your hold luggage by this time, you'll miss the flight. For check-in details for other airlines, please check with the airline or its authorised agent.lf you are travelling from Accra our check-in facilities and bag drop desks close 90 minutes before departure. Heathrow Terminal 3 - Please ensure that you are through Airport Security at least 30 minutes before your schedule departure time. Unfortunately, if you do not meet this time you will not be allowed onto your flight. TICKET NUMBERS and ENDORSEMENTS 32 163457623 VOLUNTARY CHANGES RESTRICTED FARE DETAILS Fare Taxes/Fees/Charges/Carrier Imposed Surcharges Total GBP YQ213.00 GB67.00 XT76.05 GBP Form of Pa ment ; V 9413 AMOUNT RECEIVED GBP CONTACT DETAILS UK: Minicom 0844 209 0747 UK: Reservations 0844 8 747 747 UK: Upper Class 0844 579 1111 USA (Toll free) 1 (800) 862 8621 Virgin flying club UK 0844 412 2414 Virgin flying club USA 1 (800) 365 9500 NOTICE OF INCORPORATED TERMS OF CONTRACT Your carriage is subject to Virgin Atlantic's conditions of contract and to the conditions of carriage of each transporting airline. Those conditions include, for example, terms goveming: (1) restrictions on, and time limits for, claims; (2) rights of the airline to change terms of the contract of carriage; (3) rules on check-in and boarding times, and the right to refuse carriage. For a copy of Virgin Atlantic's conditions of contract, please visit: - WWW virainatlantic.com/bookflightsandmore/conditionsofcontracYarlicle1.1S0 47: EFTA_R1_00757956 EFTA02122788 This e-ticket receipt is a record of your electronic ticket.which is stored electronically in a computer reservations system.For more information about e-fickets,please visit: WWW virginatlantic.com/fagreticket.isp IF YOU HAVE RECEIVED THIS E-MAIL IN ERROR This is a confidential e-mail intended only for the Virgin Atlantic Airways customer appearing as the addressee. If you are not the intended recipient please delete this e-mail and inform us directly as soon as possible. Please note that any copying. distribution or other action taken or omitted to be taken is prohibited and may be unlawful. IMPORTANT PASSENGER INFORMATION If travelling to the US. please make sure you have a note of your address in the US available at check-in unless you have already given us that and other advance passenger information. For more information please click the link below. www.virgin-atlantic.com/passengerinformation/index.ISD SELF SERVICE CHECK IN Save time and use Online Check In on our website, or our new Self Service Kiosks at participating Airports. For more information please click the link below: www v .• atlantict /mana•e urtl hts/index BAGGAGE ALLOWANCE Baggage information for your itinerary is detailed below. If you require further information on our baggage policies, including excess baggage, our policy on carrying liquids or restricted items please visit our website for full details: http://www.virgin-atlantic.com/gb/en/travel- information/baggage/check-in-baggage.html Please note: depending on your itinerary, Virgin Atlantic's baggage policies may not apply due to the US Dept. of Transportation's regulations. The following baggage fees may apply for each sector between: LHR - JFK First Checked-In bag fee: Maximum checked-in bag weight: Dimensions must not exceed: (LI is linear inches. LCM is linear centimetres. Linear is the total sum of the length, height, and width of a piece of luggage) Second Checked-In bag fee: Maximum checked-in bag weight: Dimensions must not exceed: (Ll is linear inches, LCM is linear centimetres. Linear is the total sum of the length, height, and width of a piece of luggage) FREE UP TO 5012123 KG UP TO 81 LI1208 LCM GBP 65.00 UP TO 50 LB/23 KG UP TO 81 LI1208 LCM EFTA_R1_00757957 EFTA02122789 The following baggage fees may apply for each sector between: JFK - LHR First Checked-In bag fee: Maximum checked-in bag weight: Dimensions must not exceed: (LI is linear inches. LCM is linear centimetres. Linear is the total sum of the length, height, and width of a piece of luggage) Second Checked-In bag fee: Maximum checked-in bag weight: Dimensions must not exceed: (LI is linear inches, LCM is linear centimetres. Linear is the total sum of the length, height. and width of a piece of luggage) CARRY-ON FREE UP TO 50 LB/23 KG UP TO 81 LI/208 LCM GBP 65.00 UP TO 50 LB/23 KG UP TO 81 LI1208 LCM Economy 1 piece with a maximum weight of 10kg (221b5). Dimensions must not exceed 23 x 36 x 56cm / 9 x 14 x 22ins Premium Economy 1 piece with a maximum weight of 10kg (221bs). Dimensions must not exceed 23 x 36 x 56cm / 9 x 14 x 22ins Upper Class 2 pieces With a maximum (combined) weight of 16kg (351bs) or with a maximui weight (individual) of 12kg (261bs). Dimensions must not exceed 23 x 36 x 56cm / 9 x 14 x 22ins Virgin Atlantic passengers travelling in Upper Class are entitled to three pieces of checked in baggage free of charge on Virgin Atlantic operated flights. Please note that you may be charged ti additional pieces of baggage on sectors of your itinerary that are not operated by Virgin Atlantic. Passengers travelling with infants or children can bring a fully collapsible pushchair or car seat, in addi to their free check in luggage allowance. Infants too young for their own seat on the aircraft (travelling on the lap of a parent or carer) can have piece of hold baggage weighing up to 23kg, and one piece of hand baggage weighing up to 6kg. We're afraid we can't allow extra baggage allowance to be purchased for infants. Virgin Atlantic passengers who hold a Flying Club Gold card are entitled to one piece of checke baggage in addition to the above allowance at no extra cost on Virgin Atlantic operated flights. Please note that you may be charged to take this extra piece of baggage on sectors of your itini that are not operated by Virgin Atlantic. EFTA_R1_00757958 EFTA02122790 If travelling on a mixed class ticket where the outbound and return journeys are in different classes thei relevant allowances for each direction will apply so please note there may be different allowances on y outbound and return journey. Extra Baggage Charges If you'd like to bring extra luggage over and above your free baggage allowance on Virgin Atlantic oper flights, you can pay to check in up to 10 extra bags per person (weight limitations may apply). -Extra baggage charges apply for each bag over and above your free allowance. -Excess charges will be applied to both overweight and oversized bags. -Charges for additional baggage are payable each way and could be charged per sector of travel. -Any bags weighing over 32kg will not be accepted. -Any excess baggage purchased is non-refundable and non-transferable. DANGEROUS ARTICLES IN BAGGAGE For safety reasons. dangerous articles such as those listed in the following link must not be carried in your hand or checked baggage: tiftri://www.virain-atlantic.corn/cib/en/travel- information/bagqagetrestrictions/dangerous-articles.html TRANSFER OF DATA TO GOVERNMENT AUTHORITIES Applicable laws require that your personal information will be made available to competent authorities in and outside the EU.Further information is available on our website, please visit : www.virqin- atlantrc.com/privacyandsecurity/transferrincidata.isp DENIED BOARDING COMPENSATION For details of compensation and other benefits, to which you may be entitled if denied boarding for the flight for which you hold a confirmed reservation, please visit: www virryinatlanttc com!bookflalhtsancimore%conditionsofcarnageicarnacie9 tsp LIABILITY NOTICE Regulation 2027/97 (as amended by Regulation 889/02). the Warsaw Convention or the Montreal Convention may apply to your carriage and limits the liability of airlines for death or personal injury, loss of or damage to baggage, and for delay. No financial limit applies to Virgin Atlantic's liability for proven damages for death or personal injury. Virgin Atlantic's liability for loss, damage to or delay of checked and unchecked baggage is limited to a maximum of 1,131 SDRs per passenger. Baggage greater in value should be insured. or a higher limit of liability can be purchased, by making a special declaration and paying a supplementary fee before travel. Virgin Atlantic's liability for passenger delay is limited to a maximum 4,694 SDRs per passenger. For more information, please click: www wqinatlantic comMookflightsandmore/conditionsofcarriageicarriage15.is0 For details of other transporting airlines' liability, please check with the airline or its authorised agent. Virgin Atlantic Airways Ltd. Registered Office- Company Secretariat, The Office, Manor Royal, Crawley. West Sussex, RH10 9NU Registered in England 1600117 WHERE TO SEND FEEDBACK: If you wish to lodge a compliment or complaint, please contact: EFTA_R1_00757959 EFTA02122791 Virgin Atlantic Airways Limited Customer Relations PO Box 747 Dunstable LU 6 9AN United Kingdom Fax Number: + 44 0844 209 8708 E-mail:Customer. Relattons@fly virgin corn Be sure to drop by at http://www.virginatlantic.com for all the latest news and fantastic offers. Tweet travel with us: http://www.twitter.com/viminatlantic Join us on Facebook: http://www.facebook.com/virginatlantic View us on YouTube: http://www.youtube.com/virqinatlantic Connect on Linked In: http://www.linkedin.com/company/virqin-atlantic-airways The information contained in this email and its attachments may contain confidential/privileged information. It is intended only for the named recipient(s). If you are not a named recipient please do not distribute/copy or rely on its contents. We apologise if this came to you by mistake - please tell us and then delete it. Unless explicitly stated, any opinion expressed in this e-mail may not be that of Virgin Atlantic and the content does not represent a contract. Whilst Virgin Atlantic takes care to protect its systems from electronic virus attack or other harmful event, no warranty is given that this email message (including any attachments to it) is free of any virus or other harmful matter and accepts no responsibility for any loss or damage resulting from the recipient receiving, opening or using it. We reserve the right to retain and monitor all e-mail communications. Virgin Atlantic Airways Limited. Registered office: Company Secretariat, The Office, Manor Royal, Crawley, West Sussex, RH10 9NU. Registered in England, company number: 1600117 EFTA_R1_00757960 EFTA02122792