EFTA Document EFTA02131407

To: From: American Express Consumer Travel Sent: Fri 8/2/2013 6:46:54 AM Subject: American Express Requests Your Feedback Title: Dear As a valued American Express Travel customer, your views on how we can improve our service are extremely important to us. Our records indicate that you recently contacted American Express Centurion Travel Services on August 1, 2013 regarding a travel request to Albuquerque. We would like to know how you felt about the service you received and would appreciate it if you would complete our survey to tell us what you think. We will use your responses together with existing data to improve our services. The survey takes just a few minutes to complete. Thank you for helping us improve our service to you. American Express Travel We have retained Medallic', Inc.. a leading online customer feedback solution. to collect your responses, which will only be used to enhance our understanding of your needs so that we can better serve you. Should you have any problems accessing or completing the survey, please e-mail 'led !Ia. our partner in this process. American Express wants to underscore that we firmly support our privacy statement http:tlymw amencanekprecsgetryschtay Medals. Inc privacy policy: htfolNiww medallia tom/privacy EFTA_R1_00775923 EFTA02131407 If you prefer not to receive similar requests in the future, please go to: rttV/isuniey meda4caninc46tblYZ IWIVIALteSi'vt Copyright® 2013. American Express Company. All Rights Reserved. E FTA_R 1_00775924 EFTA02131408