EFTA Document EFTA02172834

To: ampummoupptiming From: Scott Denett Sent Mon 3/26/2012 1:02:23 PM Subject: Re: Sorry to bother you but.. He)MI, In the phone under settings > store in an ID you can change it there to yours. Issue is that any apps you bought under the JE are still tracked as his. So to be rid of the issue you have to delete the apps you bought under his account and only keep the ones you bought under your own. You will have to re-buy apps you like under your account. You need/deserve a support call, but I am really busy this week so, if you can get that approved lets book a time just for you next week. If this needs to happen sooner than than that wed might work but next week so much better. -scott On Mar 25, 2012, at 1:30 PMAIIMMIMMIll wrote: Hey Scott. Hope you are having a nice weekend. I thought I changed my phone to be under my own name and own account. Yet when I try to go to the App store it is still showing jeevavation as the email and asks me for his password. I want this phone to be mine! You told me how to change it once and I did and it was working ok but now it is back to Jeffrey? Why? Can you tell me how to change it to my email address and password again? I don't ever want Jeffrey's email to be on this phone. I wish we never set it up that way. How do I change it? I can't update any of my apps cause it says my password has been disabled. Can you help me? Thanks ,M Sent from my iPhone EFTA_R1_00856723 EFTA02172834