EFTA Document EFTA02191905

To: Amex Centurian Travel From: Lesley Groff Sent: Tue 10/25/2016 4:09:25 PM Subject: Re: Possible to request a Fan at the Four Seasons in Doha? [Incident: 161026-0002881 fantastic! thank you! S • lia Molotkova wrote: Sent 10/25/2016 12:00 PM Yes, hotel will arrange fan in the bedroc Regards, Natalia (Natasha) Molotkova anager Hours: Monday through Friday 9:00am to 5:30pm ES' Sent: 10/25/2016 12:00 PM thank you! let me know what they say so I may pass along On Oct 25, 2016, at 11:47 AM, Natalia Molotkova < Natalia (Natasha) Molotkova anager Sent: 10/25/2016 11:47 AM Sure, let me call hotel.. Regards, Hours: Monday through Friday 9:00am to 5:30pm ES' Sent: 10125/2016 11A5 AM Hi Natasha...Jeffrey likes to sleep with a fan in his bedroom...could you possibly ask if it is possible to have fan you set on the night stand, etc) Rec Loc#UUQVDS EFTA_R1_00892073 EFTA02191905 Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. (1) 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain Information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gavot@ and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here: fhttp://www.maps.google.com/help/legainotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California CSTP1022318, Washington UBIit600-469.694, Iowa TAP002, Nevada NVp2001.0126 Refit 161026-000288 E FTA_R 1_00892074 EFTA02191906