EFTA Document EFTA02192640

To: Natalia Molotkova From: Sent: Mon 10/24/2016 4:38:11 PM Subject: Re: Change s ticket ! DNWJBT [Incident: 161 025-000289] Yes please. Issue ticket. Thx Sent from my iPhonc On Oct 24, 2016, at 12:35 PM, Natalia Molotkova <natalia.molotkovagcenturion.com> wrote: Sent: 10/24/2016 12:35 PM 1 DL 2 DL 405 03NOV CDG JFK 1035A 0203P 404 10NOV JFK CDG 0615P 0735A TOTAL FARE - USD 1073.96 Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 10/24/2016 12:30 PM That is a late arrival time in Nov 3? 11pm? I like the price but is there something that leaves in the morning so she arrives during the day? Sent from my iPhone On Oct 24, 2016, at 12:25 PM, Natalia Molotkova 1 wrote: Sent 10/24/201612:25 PM We can do NORWEGIAN AIR, non refundabel coach with 90.00EUR cahnge fee. EFTA_R1_00893561 EFTA02192640 1 DY 7019 03NOV CDG JFK 0735P 1100P 2 DY 7020 10NOV JFK CDG 1155P 0110P TOTAL FARE - USD 552.36 Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 10/242016 12:21 PM Hmmm. Let's find another option that can be changed. You know how it is around here! Thx Sent from my iPhone On Oct 24, 2016, at 12:19 PM, Natalia Molotkova <MIMMMIM> wrote: Sent: 10124:2016 12:19 PM It is non refundable coach fare and changes are not permitted. OK to issue? Or find another option that can be changed? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 1024/2016 12:15 PM EFTA_R1_00893562 EFTA02192641 Great. Do it please Sent from my iPhone On Oct 24, 2016, at 12:02 PM, Natalia Molotkova wrote: Sent 10/24/2016 12:02 PM We will void Americans ticket and lowest round trip will be with XL AIRWAYS FRANCE 1 SE 40 03NOV CDG JFK 0500P 0825P 2 SE 41 10NOV JFK CDG 1025P 1130A TOTAL FARE - USD 548.96 Ok to issue? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 10/24/2016 11:59 AM Changing.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent 10124/2016 11:54 AM Hi natasha. We need to change M's ticket. She now needs to depart next Thursday Nov 3. Return 10th. The record locator should be DNWJBT. Thank you! EFTA_R1_00893563 EFTA02192642 Sent from my iPhone Privacy Statement Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot© and may not be used without written permission. Used hereunder by license. For Google Maps Terms of Use" click here: Jhttp://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here: ihttpliwww.maps.google.com/help/legainotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide Incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California CST*I1022318, Washington U81N600-469.694, Iowa TAg002, Nevada NVN2001.0126 Refg 161025.000289 Sent 10/24/2016 12:19 PM EFTA_R1_00893564 EFTA02192643 It is non refundable coach fare and changes are not permitted. OK to issue? Or find another option that can be changed? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 1012412016 12:15 PM Great. Do it please Sent from my iPhone On Oct 24, 2016, at 12:02 PM, Natalia Molotkova wrote: Sent: 10/24/2016 12:02 PM We will void Americans ticket and lowest round trip will be with XL AIRWAYS FRANCE 1 SE 40 03NOV CDG JFK 0500P 0825P 2 SE 41 10NOV JFK CDG 1025P 1130A TOTAL FARE - USD 548.96 Ok to issue? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 1012412016 11:59 AM EFTA_R1_00893565 EFTA02192644 Changing.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 10/24/2018 11:54 AM Hi natasha. We need to change Ms ticket. She now needs to depart next Thursday Nov 3. Return 10th. The record locator should be DNWJBT. Thank you! Sent from my iPhone Privacy Statement I Visit the Centurion Card website To learn more about e-mall security or report a suspicious e-mail, please visit us at americanexpress.comiphishing. ED 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google -Maps Terms of Use" click here: Ihttp://maps.Roogle.com/help/terms maps.html). For "Map Legal Notices" click here: jhtto://www.maosizoorzle.com/hela/legalnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are EFTA_R1_00893566 EFTA02192645 responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit www.americanexpress.comnravelterms California Cliff 1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 Ref# 161025-000289 Sant: 10/24/2016 12:25 PM We can do NORWEGIAN AIR, non refundabel coach with 90.00EUR cahnge fee. 1 DY 2 DY 7019 03NOV CDG JFK 0735P 1100P 7020 10NOV JFK CDG 1155P 0110P TOTAL FARE - USD 552.36 Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 10/24/2016 12:21 PM Hmmm. Let's find another option that can be changed. You know how it is around here! Thx Sent from my iPhone On Oct 24, 2016, at 12:19 PM, Natalia Molotkova 1= > wrote: EFTA_R1_00893567 EFTA02192646 Sent: 101241201612:19 PM It is non refundable coach fare and changes are not permitted. OK to issue? Or find another option that can be changed? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 10/24/2018 12:15 PM Great. Do it please Sent from my iPhone On Oct 24, 2016, at 12:02 PM, Natalia Molotkova wrote: Sent 10;24+2016 12:02 PM We will void Americans ticket and lowest round trip will be with XL AIRWAYS FRANCE 1 SE 40 03NOV CDG JFK 0500P 0825P 2 SE 41 10NOV JFK CDG 1025P 1130A TOTAL FARE - USD 548.96 Ok to issue? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent nyartots 11:59 AM EFTA_R1_00893568 EFTA02192647 Changing.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 10/24/2018 11:54 AM Hi natasha. We need to change s ticket. She now needs to depart next Thursday Nov 3. Return 10th. The record locator should be DNWJBT. Thank you! Sent from my iPhone Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. ED 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot(O and may not be used without written permission. Used hereunder by license. For Google -Maps Terms of Use" click here: jhttp://maps.lgoogle.com/help/terms maps.html). For "Map Legal Notices" click here: jhttp://www.maps.Aoogle.com/help/Ieka'notices maps.htmll. There is typically no cost to you for most EFTA_R1_00893569 EFTA02192648 booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NVfl2001.0126 Ref# 161025.000289 Sent: 10/24/2016 12:19 PM It is non refundable coach fare and changes are not permitted. OK to issue? Or find another option that can be changed? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 10/24/2016 12:15 PM Great. Do it please Sent from my iPhone On Oct 24, 2016, at 12:02 PM, Natalia Molotkova wrote: Sent: 10/24/2016 12:02 PM We will void Americans ticket and lowest round trip will be with XL AIRWAYS FRANCE EFTA_R1_00893570 EFTA02192649 1 SE 40 03NOV CDG JFK 0500P 0825P 2 SE 41 10NOV JFK CDG 1025P 1130A TOTAL FARE - USD 548.96 Ok to issue? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 10,2412016 11:59 AM Changing.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 10:24/2016 11:54 AM Hi natasha. We need to change s ticket. She now needs to depart next Thursday Nov 3. Return 10th. The record locator should be DNWJBT. Thank you! Sent from my iPhone Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.combhishing. (O 2015 American Express. All rights reserved EFTA_R1_00893571 EFTA02192650 When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain Information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot© and may not be used without written permission. Used hereunder by license. For Google Maps Terms of Use" click here: ‘http://maps.goople.com/help/terms maps.html). For "Map Legal Notices" click here: http://www.maps4zoogle.com/heloffeRalnotices maps.htmll. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California CST81022318, Washington UBIff600-469.694, Iowa TAP002, Nevada NV/42001-0126 Reft$ 161025-000289 EFTA_R1_00893572 EFTA02192651