EFTA Document EFTA02200196

To: Ann uez Cc: Richard Kahn From: John Christensen Sent Thur 12/22/2016 5:21:11 PM Subject Re: Training Great, Thanks On 12/22/16, 12:20 PM, "Ann Rodriquez" <I MMI> wrote: Housekeepers: Dulce Elaina Justina Trinidad Night time helpers & Weekends (Guests, Lunch & Dinner): Emery Sierra Ann R. > On Dec 22, 2016, at 11:57 AM, John Christensen la wrote: > • Hi Anna, > • 7-4 is fine, we will follow your schedule. > • Thanks for the list. Are they all housekeepers ? > John > • Sent from my iPhone >> On Dec 22, 2016, at 10:53 AM, Ann Rodriquez wrote: >> » Hi Mr. Christensen, >> >> Sounds good. Our normal work schedule is 7am- 4pm but we can make an exception for your visit. >> It will be... » My self "Anna" » Dulce >> Elaina » Justina » Trinidad » Emery » Sierra >> >> Great. see you soon, » Ann R. >> >» On Dec 22, 2016, at 11:36 AM, John Christensen wrote: >» >» Hi Ana, >> > EFTA_R1_00910295 EFTA02200196 >>> Happy Holidays, Hope you are well! >>> >>> I have been doing staff training for JE in Palm Beach and New York and he has been happy with the training, so it was decided to continue on LSJ. >>> >>> I will be there for a week with Dwight Tjornhom who is a formally trained Butler and we will be going over the following: >>> >>> Correct table serving, table setting and preparations for dinners with guests. >>> >>> Arrival checklists for the entire island. A step by step list of things to check before JE/guest arrival. >>> >>> Correct housekeeping methods. cleaning products used, how to correctly clean, bed making and deep cleaning methods >>> >>> Building and systems maintenance manuals and procedures. >>> >>> Vehicle maintenance checklists (boats, ATV's, golf carts, STT based cars) >>> >>> Dwight and I will be staying on the Island in the Bungalows and training will be daily from 8-5 Mon-Fri >>> >>> It would be a big help if you could send me a short email with the names and work schedules for the housekeepers so we can prepare a daily training schedule. We will of course try to disrupt your daily schedule as little as possible. A lot of the training will consist of observing the work being done and add corrections where needed. >>> >>> If you can think of areas where you think your staff needs further training, it would also be helpful to know that before arrival so we can prepare for those areas of training. >>> >>> Looking forward to seeing you again >>> >>> Best >>> >>> John >>> >>> >>> Sent from my iPhone EFTA_R1_00910296 EFTA02200197