EFTA Document EFTA02200569

To: From: Natalia Molotkova Sent: Tue 12/27/2016 5:56:01 PM Subject: Itinerary INCL TICKETNO for KUJTARSKA/LASMA 06JAN17 KEQAB Y [Incident: 161228- 000345] Title: American Express ® , I am not showing any H letter in her name on my end, I have it as: Is it wrong? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST Ok, I copied name from your email and paste it on my end. Let me fix it. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST Hey Natasha. 's las name is spelled wrong. There is a "j" where an "h" should be. Can you please change for us. EFTA_R1_00910998 EFTA02200569 Sent from my iPhone Begin forwarded message: From: "American Express Travel" <ifinerarvalmvamextravel com> Date: December 27, 2016 at 12:25:10 PM EST To Subject: Itinerary INCL TICKETNO for KUJTARSKAJLASMA 06JAN17 KEQABY DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1-877-877-0987. If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: https://myamextravel.comThaqqacie Your travel arrangements are outlined below in the email. Please refer to the PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access in the future: iew our Di ital Itinera American Express Travel KEQABY Record Locator E-Ticket Number(s) KUJTA/L Ticket M 0017933024515-27DEC Friday 06 Jan 17 Other Information CITIZENS OF LATVIA MUST CARRY A VALID PASSPORT Flight Information Date 06 Jan 2017 Airline American Airlines EFTA_R1_00910999 EFTA02200570 Airline Record Locator Flight/Class Origin Destination Departing Arriving Departure Terminal Estimated Time Stops Seats Confirmed Tuesday 10 Jan 17 Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving Arrival Terminal Estimated Time Stops Seats Confirmed Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving Departure Terminal Arrival Terminal Estimated Time Stops KEQABY AA 113 V Economy Class Barcelona, El Prat De Llobregat Miami, Miami International 11:50 AM 04:05 PM Terminal 1 10 Hrs 15 Mins Non-stop 23F 10 Jan 2017 American Airlines KEQABY AA 64 K Economy Class Miami, Miami International New York, John F Kennedy International 01:10 PM 04:04 PM Terminal 8 2 Hrs 54 Mins Non-stop 20F 10 Jan 2017 American Airlines KEQABY AA 66 K Economy Class New York, John F Kennedy International Barcelona, El Prat De Llobregat 05:35 PM 07:10 AM/ 11 Jan 2017 Terminal 8 Terminal 1 7 Hrs 35 Mins Non-stop EFTA_R1_00911000 EFTA02200571 Seats 33E Confirmed Entry and Exit Information for Travel American Express strongly recommends that you periodically review www.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.com/privacy. See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment: If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. http://www.adobe.com/productslacrobatIreadstep.html Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of EFTA_R1_00911001 EFTA02200572 factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency. To learn more about e-mail security or report a suspicious e-mail. please visit us at .,- -orioane ress corn:ph:shine. 4 2015 American Express. All rights reserved - American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amencan Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You arc responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes. EFTA_R1_00911002 EFTA02200573