EFTA Document EFTA02210417

To: tkova From: Sent: Mon 4/17/2017 1:43:18 PM Subject: Re: Your Trip is coming soon! - Itinerary for JAGLAN D/HENRIK 18APR17 YCYFSF No don't worry about this any more. It's all fine. Thanks! Sent from my iPhonc On Apr 17, 2017, at 9:19 AM, Natalia Molotkova ‹ > wrote: I believe support agent Kathy tried to do it, and she couldn't ix it. Do you still want me o call hotel? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST Thank you for your email. I am currently out of the office. Hi Natasha. I know you won't see this until Monday 17th and that is fine!! We prepaid for these hotel rooms however the parents screwed up and gave us wrong info. We don't need the room checking out on 19th at all and the room checking out on 22nd should be 21st. Not sure if anything needs to be done at all considering it was prepaid but wanted you to know. Perhaps you can see if hotel is willing to give a credit? Sent from my iPhone Begin forwarded message: From: "American Express Travel" <IM > Dat EDT To: Subject: Your Trip is coming soon! - Itinerary for JAGLAND/HENRIK 18APR17 YCYFSF EFTA_R1_00930837 EFTA02210417 This is just a reminder that it's almost time for your trip. Please find enclosed Itinerary Details for your reference. DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1-877-877-0987. If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: https://myamextravel.com/baggage Your travel arrangements are outlined below in the email. Please refer to the PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access in the future: iew our Di ital Itinera Travel Arrangements for JAGLANDJHENRIK JAGLAND/ANDERS American Express Travel YCYFSF Record Locator Tuesday 18 Apr 17 Other Information PLEASE NOTE THESE ROOMS ARE PREPAID MAY CANCEL WITHOUT A PENALTY UNTIL AOR 11 BY 3pm ET Hotel Information Hotel Address Telephone Check In Date Check Out Date Confirmation Number Base Rate Confirmed THE MIAMI BEACH EDITION 2901 Collins Avenue MIAMI BEACH FL 33140 1786257-4500 Tue 18 Apr 2017 Wed 19 Apr 2017 PBAAL8941041104 USD 466.67 / per night, may be subject to local taxes and service charges EFTA_R1_00930838 EFTA02210418 Hotel Information Hotel THE MIAMI BEACH EDITION Address 2901 Collins Avenue MIAMI BEACH FL 33140 Telephone 1786257-4500 Check In Date Tue 18 Apr 2017 Check Out Date Sat 22 Apr 2017 Confirmation Number PBAAL3012233314 Base Rate USD 600.94 / per night, may be subject to local taxes and service charges Confirmed Entry and Exit Information for Travel American Express strongly recommends that you periodically review www.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at www.americanexpress.com/privacy See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment: If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. http://www.adobe.com/products/acrobat/readstep.html Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making EFTA_R1_00930839 EFTA02210419 arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TM 669 Registered Iowa Travel Agency. Privacy Statement I Visit the Centurion Card website To loam more about e-mail security or report a suspkious email. please visit us at a mencre +Tress com,ch.shing. O 2015 American Express. NI rights reserved - American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American , / Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service I \ provider and the onty remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping Z A N charges and/or lees you authorize. We reserve the right to note profile and preference data for servicing purposes EFTA_R1_00930840 EFTA02210420