EFTA Document EFTA02210657

To: From: a a is o o cova Sent: Fri 5/5/2017 1:53:50 PM Subject: Tickets for a couple and their 3 dogs Title: American Express I!) Like climate control, controls temperature!! They used word - hit control. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST What is hit control? !!? Sent from my iPhone On May 4, 2017, at 5:44 PM, Natalia Molotkova wrote: They do have hit control. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST Ok super. I'll pass this Along and let them know we will get back to them on climate control. I do know the Ross's don't want to be a nuisance to other travelers! Sent from my iPhone On May 4, 2017, at 4:53 PM, Natalia Molotkova wrote: EFTA_R1_00931520 EFTA02210657 When carrying on your pet, you'll need to make sure that they can stand up, turn around and lie down in a natural position in their kennel. Non-collapsible kennels can be a maximum of 19in x 13in x 9in. Soft-sided collapsible kennels such as Sherpa bags can be larger if they're made of water- repellant material, are padded or have nylon mesh ventilation on 2 or more sides. I will have to call Americans about climate control. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST I am being asked what the largest size kennel you can bring on the plane is...? also can you find out if the cargo area is "not too hot"...I guess a better question is: is it climate controlled for pets? or is it just regular climate so it gets hot...or maybe too cold? geez...I don't know!? !! On May 4, 2017, at 4:26 PM, Natalia Molotkova wrote: You will let me know if they will do cargo or in the cabin? In the cabin room for dogs will be guaranteed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST this is great! thank you! On May 4, 2017, at 4:19 PM, Natalia Molotkova < wrote: EFTA_R1_00931521 EFTA02210658 Checked pets You can travel with up to 2 checked pets that are at least 8 weeks old. Please note that as capacity is limited, we accept checked pets on a first-come basis. When checking a pet, you'll need to: • Contact Reservations at least 48 hours prior to travel • Check in at the ticket counter • Allow extra check-in time (can't check pets more than 4 hours before your flight) • Complete a checklist with an agent • Provide a health certificate To ensure the health and safety of your pet, the health certificate you provide must be issued by a vet within: • 10 days of your travel • 60 days of your return (travel on the same ticket) • 10 days of your return (travel on a separate ticket) Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST ok On May 4, 2017, at 4:16 PM, Natalia Molotkova 4 > wrote: They are small dogs, I didn't ask about cargo, will do... Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_00931522 EFTA02210659 Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST ok, let me see if they would prefer to have the dogs with them in their kennels On May 4, 2017, at 4:05 PM, Natalia Molotkova -ta wrote: actually, let me ask... if they went to cargo would it be $125 per a dog only? On May 4, 2017, at 4:05 PM, Natalia Molotkova wrote: OK, dogs are small, they do not need to go to cargo, but, 3 dogs - has to be 3 kennels and they have only two seats. If they need to take them in the cabin, we will have to book them 3 seats (and pay fro 3 tickets) plus 125.00 USD fee per dog. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST lets start with the flight AA936 departing at 9:30am from JFK please. On May 4, 2017, at 3:48 PM, Natalia Molotkova wrote: Direct option swill be: DL 465 02JUN JFK STT 0900A 0108P 1ADT 275.10 TOTAL FARE - USD 550.20 EFTA_R1_00931523 EFTA02210660 1 AA 936 N 02JUN F JFK STT 0930A 0139P 1ADT 209.00 TOTAL FARE - USD 418.00 Let me know which one is option one, will start with them yo check on dogs. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST yes please...they need to go direct...! On May 4, 2017, at 3:30 PM, Natalia Molotkova wrote: Lesley, there is nothing dire ct from EWR, should I go with any other airport? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST OK Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_00931524 EFTA02210661 Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST make it June 2nd out if Newark instead for the flights... 2 Bichon's...18 pounds or under each 1 miniature dachshund ...14 pounds... they will go in crates in a climate controlled luggage area we hope!! We are hiring this new couple so you can keep them in our profile...they will be the new couple to run the island for Jeffrey...them and their watch dogs ;) On May 4, 2017, at 2:26 PM, Natalia Molotkova wrote: I have asked the Ross's for this info ...waiting for their reply... On May 4, 2017, at 2:26 PM, Natalia Molotkova wrote: Hello, , may I have more info about dogs: weight, bread? That will depend how dogs will travel: in e cabin or cargo. But checking flights meanwhile. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST Hi Natasha! We will need one way tickets for Michael and Kimberly Ross to fly from JFK to SU on June 4th, direct, coach. They have 3 dogs that need to go with them...I need to find out their weight but I beleive all will be considered 'cargo' in crates...? Is it United that does this? EFTA_R1_00931525 EFTA02210662 Michael Ross - • r I UV Centuran Card webSite To learn more about e-mail security or report a suspicious e-mail. please visit us at 4) 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express \ and you acknowledge that Amencan Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and • not against American Express. You aro responsible for any purchases. shipping charges and/or foes you authorize. Wo reserve the right to note profile and preference data for servicing purposes. EFTA_R1_00931526 EFTA02210663