EFTA Document EFTA01462956

Subject: FW: Non USD Wire case # 01373400 Returned Customer Case # 01380343 [I] From: Amanda Kirby e > Date: Fri, 10 Apr 2015 12:15:01 -0400 To: Paul Morris FYI — Got the pricing details. The beneficiary bank charged a fee for the return of the wire which is out of our control From: Arush Jain Sent: Friday, April 10, 2015 11:32 AM To: Amanda Kirby; Aracely Sanchez Cc: GTO-PWM-Banking Exception-Check-Processing; Vikas Dave Subject: RE: Non USD Wire case # 01373400 Returned Customer Case # 01380343 [I] Classification: For internal use only Hi Amanda, Hi, Please find the below details as requested: We booked wire for 03-30-2015 and the Conversion for RUB was $1=RUB 54.741 fcid:[email protected] 13,700,000/54.741=$250269.45 And below is attachment of conversion history for RUB to USD: EFTA01462956 fcid:[email protected] Further to add, according to downloaded file we received $239556.56*56.816=13,610,645.51 Kindly advise if the provided details are suffice and we can close the case from our end. Kind regards, Arush Jain DBOI Global Services Private Limited A-1 & A-2, Evolve - Mahindra Technology Park, Inside Mahindra World City SEZ, 302029 Jaipur, India Email address: From: Amanda Kirby Sent: Thursday, April 09, 2015 3:32 PM To: Arush Jain Cc: GTO-PWM-Banking Exception-Check-Processing Subject: RE: Non USD Wire case # 01373400 Returned [C] Hi, Could you please send me pricing details on the exchange rates on the day this wire went out and the day it was recalled/returned? The client wants to better understand the difference in price from what was wired out and what was returned. EFTA01462957 Thank you From: Arush Jain Sent: Friday, April 03, 2015 3:59 PM To: Amanda Kirby; Aracely Sanchez Cc: GTO-PWM-Banking Exception-Check-Processing Subject: Non USD Wire case # 01373400 Returned [C] Classification: Confidential Hello , Please be informed that the Non USD wire case # 01373400 was returned AS Per your request We have credit the client's a/c for $ 239,556.56 239,556.56 03.04.2015 MONEY TRANSFER RECEIPT Customer Reference: 0403965914006341 Bank Reference: M202185-IFD-040315 Clearing Reference: 0403B1Q9362C000087 Settled Currency: USD Settled Amount: 239,556.56 Exchange Rate: 0 Timestamp: 14:43 By Order Party Name: FX OMNIBUS ACCOUNT Ordering Bank Name: DB PRIVATE BANKING Ordering Bank Address: UNITED STATES EFTA01462958 Instructing Bank Name: DBTC FX TRADING OMNIBUS ACCOUNT Instructing Bank Address: NEW YORK, NY 10017 GERMANY Details of Payment: REM=0403965914006341 OBI=RETURN OF DBFORCE CASE 1373400 DTD3/27/15 FOR CTL 472877 SEND REF RE815040 27-30408 FOR RUB 13700000.00FRM A/C 35266976,REASON AS RECALLED Kind regards, Arush Jain DBOI Global Services Private Limited A-1 & A-2, Evolve - Mahindra Technology Park, Inside Mahindra World City SEZ, 302029 Jaipur, India Email address EFTA01462959