EFTA Document EFTA01477537

Subject: FW: Feb. 2016 Return Mail Report for Dom. Banking, Money Market, Mutual Funds, Escrow and DBAG CD Accounts [I] From: Paul Morris ‹ > Date: Mon, 07 Mar 2016 12:09:47 -0500 To: Melinda Roy Jj Litchford Hi can u take a look Original Message From: Michael Coomb-Smith Sent: Monday, March 07, 2016 11:04 AM Eastern Standard Time To: Anna-Sofiya Lupolover; Michele-M Quattrocchi; Elizabeth Payne; Scott Prokop; Cynthia Rodriguez; Hildegarde Berrios; Matthew Pontoriero; Brigid Macias; Brenda Guerrier; Cathy L Carneiro; Rebecca Velanis; Dahlia Uchihara; Aracely Sanchez; Cari LaRose; Israel Velasquez; Tammy-J Wong; Daphne Cates; Amanda Kirby; Caitlin Carey; Theresa Romano; Peer; Lauren Liles; Marjorie Hansen-Cosby; Anu Barua; Liz Fitzgerald; Bradley Gitlin; Janet Sible Cc: Andrea Nicoletti; Brian P Convey; Leo Bresnahan; Anh H Parisi; Terri Sohrab; Douglas Robertson; Salvatore Moore; Terrence F Tangney; Russell Daulton; Mark Gonzalez; Susan Burnett; Cheryl Paller; Michelle Pecorino; Paul Morris; Dan Gray; Rosemary Vrablic; Carlos Arrizurieta; Timothy MacGuire; Joanne Jensen; Michael Mullin; Jay Harley; David Rodin; Monique Victor; Margie Edwards; Anthony Western; Teresa Metallo; Lisa-M Ramos; Catherine Logreco Subject: RE: Feb. 2016 Return Mail Report for Dom. Banking, Money Market, Mutual Funds, Escrow and DBAG CD Accounts [I] > Classification: For internal use only The attached file contains returned items for your accounts. A response is required for each item on the Return Mail Report. Please respond by DB Force Case Only by choosing one of the following responses: 1 Re-mail to the same address 2 Re-mail to new address (provide address) — address must already be updated on the system 3 Destroy return due to recipient no longer required to receive item — system already updated with recipient no longer scheduled to receive EFTA01477537 the returned item 4 Destroy item as account is closed - (be sure recipient received final statement) 5 Destroy the check - Stop payment must have been placed on the check and the funds re-deposited 6 Client contact could not be made at this time — I will follow up within 30 days 7 Client contact was made and pending client letter of address change — I will create a case to remail the returned items after address has been updated on the system. Change of Address Cases are not sent to Doc Management, so we don't know when an address is updated. The only way to remove the return from this report is to create a DB Force Case with Case Subject = Returned Mail with instructions on what to do with the mail. Destroys will only be done with a reason why to destroy and with a system update. Kind regards, Michael Coomb-Smith {https://brandportal.intranet.db.com/img/modules/logo.gif} Michael Coomb-Smith Deutsche Bank Trust Company Americas Global Business Services 345 Park Avenue, 10154-0004 New York, NY, USA Tel. Fax Mobile Email {https://brandportal.intranet.db.com/img/modules/claim.gif} EFTA01477538 EFTA01477539