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From: To: Subject Date: Call with Cndy Hopkins Friday, September 24, 20212:34:17 PM Call with Cindy Hopkins • Called her told boss (Toni Salopec (sp?)). The standard procedure at the time: the reporter creates a transcript on her computer that is an ASCII file. The reporter then sends that file to her company, which uses a software called Real Legal to create an electronic transcript, affix the court reporter's signature, and create a marker on every page. • Attorneys in the case receive the ASCII files, electronic transcripts, and hardcopy. ASCII file does not have a signature, so that might be why an unsigned transcript exists. • Cindy called Visual Evidence. They don't have the video. • Toni does not have access to the transcript anymore • Cindy is trying to review her own external hard drive that has her old transcripts. She's getting technical assistance to access it. • Cindy also used Carbonite, a cloud storage system, to backup her files. She's trying to access