EFTA Document EFTA01971612

To: Roy Hodges Cc: Jeffrey [email protected]] From: Jermaine Ruan Sent: Thur 5/30/2013 2:54:54 PM Subject: RE: Phones problems Hi Roy, I was able to get Yvonne to expedite the ticket. She and her crew is looking into now at Caprita Point. I will keep you posted with the results. Regards JRuan From: Roy Hodges [mailto Sent: Thursday, May 30, 2 To: Jermaine Ruan Subject: Re: Phones problems I'm afraid to let Danny off the island while we are planting trees. He's the only one here that knows where all of the wires are located. I doubt that it is a line issue though, if it is cutting off after 30 minutes. Seems like if it were a line issue it would be a complete shutdown? On Thu, May 30, 2013 at 8:15 AM, Jermaine Ruan > wrote: Morning Roy, I will see if I can have Innovative can do something today instead of tomorrow. Continue to update me with any glitches with the phone service. Did Danny get a chance to inspect the fiber cabinet on St. Thomas? Regards EFTA_R1_00454475 EFTA01971612 From: Roy Hodges [mailt Sent: Wednesday, May 29, To: Jermaine Ruan Subject: Re: Phones problems That did happen to me when speaking with Daphne. On Wed, May 29, 2013 at 3:20 PM, Jermaine Ruan wrote: JE says when he is on a call that last over 30 min it drops then it come back up. On Wed, May 29, 2013 at 3:06 PM, Roy Hodges ca wrote: What is the issue? Our phones seem to be working. Is it JE's line? Roy On Wednesday, May 29, 2013, Jermaine Ruan wrote: Hi Roy, The soonest the Line crew is available is Friday the 31" . I will continue to push for a better date. If possible see if Danny can check on the equipment before them. JRuan Roy & Stephanie Hodges EFTA_R1_00454476 EFTA01971613 Roy & Stephanie Hodges Roy & Stephanie Hodges EFTA_R1_00454477 EFTA01971614