EFTA Document EFTA01726603

Platinum Card' Statement of Account Nona" Beare* S 2,526.42 DUPLICATE COPY i4r.sowas Nm S pbt3.976.93 Terms - Payable in full upon receipt of statement. New Balance S 2.762.59 OWNIMS 01111/04 31,742 Membership Rewardv,', Points Available ,...;•/:7/: 4 ./.1,tn curyt-j.a e p.avj and ad yaw 'aoccorts are in g:i.oc Paget eta Please Pay By 01/26/04 Please refer to cage 2 fcr important inlormation regarding your account For automatic replacement of a lost, stolen, non-received or damaged card, call 1.800-992.3404. For automatic balance information, please call 1-800-525-3355 and press option 1-1. Contact us at www.americanexpress.com or call Customer Service at 1.800-5253355. Special Access Packagesat Madison Square Garden With your Platinum Cards, this season experience the action with Hockey Legends Nights and Basketball Courtside Nights tickets. With this special VIP package, you can meet with an alumnus of the home team or another special guest, enjoy a buffet dinner and open bar at the Club restaurant, and watch the competition heat up with premium seats. For available dates, visit www.americanexpress.com/luxurysuites. All sales are final and non=refundable and resale is prohibited. Details and prices are subject to change. Packages are limited and available on a first-come, first-served basis. Call 1-800-321-RSVP, Barn to 11pm EST to purchase your seats today. Activity 'inixerng" camom.x.ox New Activity I l712A PAYMENT RECEIVED THANK YOU BANANA REPUBL.0 4811NEW YORK: 110002087eAREL/ACCESSORIES y../19/03' BANANA:IFIEfUELIC 4511NFIN YORK 11000550OPPAREL/ACCESSORIES 12/19/03' BLCOMINGDALES NEW YORK NY 01135280gbibli&ARMANI COLLECTIO 12/11/03' ANNUAL MEMBERSHIP FEE PERIOD 02/04 THRU 01/05 398.00 4 Please tit, m T. perbtri beim. cleft, sd :Kra wM pit pavneni Payment Coupon MEM NEW YORK NY 10021 -6217 Mail Payment to: Amami Continued on Page 3 Please Pay By: Please enter account 01/25/04 number on all checks and correspondence. Payable In U.S. Dollars upon receipt with a bank in the U.S. or money order, processatle through the Total Amount Due U.S- bank® system. $2,762.59 AMERICAN EXPRESS P.O. BOX 2855 NEW YORK MY 10116-2855 1,,,IIII To Pay by Phone cal 1.800-l-PAY-AXP or 1.800.472.9297. Check here rl address or telephoto number has changed. Nose changes on reverse side. EFTA01726603 DUPLICATE COPY AcCOurd Nutter )000(4000( Page 2 of 8 Payments: Your monthly statement is payable in full upon receipt. Payments must be in U.S. Dollars and drawn on a bank located In the US and (except for electronic payments) placed in the enclosed envelope with the remittance stub and the account number indicated on your check. Do not send cash. Payments received after 12:00 noon or on weekends or holidays may not be credited until the next busir.ess day. Please do not send post-dated checks. They wit be deposted upon receipt. If payment is made at any other location, there may be a delay in processing. We reserve the night to process checks electronically, at first presentment and any re-presentments, by transmitting the amount of the Ow*, routing number, account number and check serial number to your financial institution. Your checking account may be debited as soon as the same day we receive your payment. II we can not collect the funds etctronically at first presentment, we may issue a draft against your account for the amount of the check. Authorization for Electronic Payments: By using the American Express Pay By Computer, Pay By Phone or any other American Express electronic payment service, you will be authorizing American Express to initiate an electronic debit to the financial account you specify in the amount you request. To use Pay By Computer, please visit us at vflov.americanexpreSS.com. Lost or Stolen Card: If the Card is lost or stolen in the Unted States, contact us immediately at 1.000-9923404. Outside the U.S., contact the nearest American Express Travel Service Office or call us celled at 336-3934111. You are fully protected against any fraudulent use of the Card when you notify American Express before R is fraudulently used. Your maximum liability is $50 should you fail to repod its loss or theft. Charge Card and Statement Information: The annual fee is $395.00 for the Basic Platinum Card. The annual lee for the Additional Platinum Card is $175.00and for each Additional Grid Card on the Platinum Card account the annual fee is $45.00. Renewal Cards are issued every three years. If the Card you carry is damaged, you may have it replaced sooner by calling Customer Service. The $5 annual subscription fee for Departures magazine is included in the annual fee for your Platinum Card membership. If you do not wish to receive Departures magazine, please call)-877-5093993, Monday through Friday, 9am - 5pm EST. You may discontinue your Membership by calling Customer Service. Be sure to keep your copy of tit charge slips for companson to your billed charges. The Statement Closing Date is the last date that charges and credits are processed to appearon the statement. Your account will be Past Due if payment for your previous month's statement was received after the closing date. To keep your account current, pay by the payment due date shown on your statement Billing Rights Summary: In Case of Errors or Questions About Your Bill: If you think your bill Is wrong, or if you need more information about a transaction which appears on your statement, write or call the Customer Service department as indicated on your paper statement, or dick co the Customer Service link onine. We must hear from you no later than 60 days after we sent you the first bill on which the error or problem appeared. Although you may telephone us, doing so will not preserve your rights. What We Need From You When You Have A Billing Inquiry: 1. Your name and account number; 2. The dollar amount of the suspected error; 3. Describe the error and explain, if you can, why you believe there is an error. If you need more information, describe the item you are unsure about. You do not have to pay any amount in question while we are investigating, but you are still obligated to pay the parts of your bill that are not in question. While we investigate your iperti nquiry ne , wto e cannot report you as delinquent or take any action to collect the amount in question. Please retain any receipts pertinent your claim. Special Rules For Charge Card Purchases: If you have a problem with the quality of goods or services that you purchased with the Card, and you have tried in good faith to coned the problem with the merchant, you may not have to pay the remaining amount due on the goods or services. You have this protection only when the purchase pnce was more than $50 and the purchase was made in your home state or w:thin 100 miles of your mailing address. (If we own or operate the merchant, or if we mailed you the advertisement for the property or services, all purchases are covered regardless of amount or location of purchase.) In Case 01 Elton or Questions Your Electronic Transfers: Please contact us by clicking on the Customer Service Link online at way.americanexpren.00m, or you can call us at 1-800-IPAY-AXP for Pay By Phone and Pay By Computer issues, or 1-800-CASH-NOW for Express Cash and automatic payment issues. You can also write to the Express Cash Operations address indicated on your statement. If you think your statement, receipt, or transaction is wrong, please contact us as soon as possible. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or error appeared. When contacting us: 1. Tell us your name and account number; 2. Provide the dollar amount of the suspected error; 3. Describe the error or the transfer you are unsure of, and explain as clearly as yoa can why you believe there is an error or whyyou need more information. We will investigate yaw complaint and correct any error promptly. If we take more than 10 business days to do this, we will credit your account for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation. Credit Balance: If a credit balance (designated "CR) is shown on this statement, it represents money owed to you. You may make charges against the creditbalance or request a refund. Requests for refunds should be made in writing to the Refund Unit at the Customer Service address indicated on your paper statement, or click on the Customer Service link online. If you do not make sufficient charges against the credit balance or request a refund, we will, within 30 days after expiration of the six-month period following the date of the first statement Indicating the credit balance, issue a checkto you for the credit balance in your account if the amount is 51.00 or more. Important Notice to North Dakota Residents: If an account is past due lor two or more biting cycles, a late payment fee of 1.75% of al past due amounts will be added. Change of Address a correct on front de not use Name Company Name areet Address Cat Site ZIP Coae Area Cede Hone Phcoe Area Code aid Work Phone Email I I I 1 Li 171 I I To Pay By Phone 1-800-472-9297 Customer Service, Lost or Stolen Card and all other services 1.800.525.3355 24 hours/7 days Car Rental Loss and Damage Insurance 1-800-338-1670 Hearing Impaired (9am-5pm EST) 1TY: 1.800.221.9950 FAX: 1-800-695-9090 In NY: 1-800-522-1897 Travel Emergency and Worldwide Personal Assistance and Fine Dining 1-800-345-AMEX Platinum Card Travel Service and Fine Hotels, Resorts & Spas 1-800-443-7672 Platinum Card By Invitation Or* 1.800.321-RSVP O Correspondence Customer Service P.O. Box 7825 C.S Ft. Lauderdale, FL 33329.7825 Express Cash Operations P.O. Box 297815 Ft. Lauderdale, FL 33329-7815 Payments P.O. BOX 2855 NEW YORK NY 10116.2855 Providing youremail address to American Express will enatde you j t0reiCeive Special offerS, suited to your needs. EFTA01726604 DUPLICATE COPY Page 3 of 8 Accarg gait* Closiv Oak )OOO(-)COCa 01/11/04 New Activity Continued Aniouat 12/11/03 PAYPAL 'ANTONIOMART 402 935 7733 CA 115.00 PROFESSIONAL SERVICE 12/12/03 BANANA REPUBLIC 9811NEW YORK 160.75 APPAREL/ACCESSORIES 12/14/03 POLO RETAIL CORP NEW YORK NY 157.51 GENERAL MERCHANDISE 12/15/03 CRAFT NEW YORK NY FOOD AND BEVERAGE TIP 00000500 12/15/03 ANN TAYLOR STR:0362NEW YORK NY 265.86 WOMANS APPAREUACC 12/15/03 TOWER CHEMISTS INC NEW YORK NY 47.35 PRESCRIPT1ONS/SUNDRIES 12/15/03 BLOOMINGDALES NEW YORK NY 879.65 lAUREN/ARMANI COLLECTIO Descmdion ADVANCED COLLEC SOCKS 12/17/03 CIRCUIT CTY 93679NEW YORK NY 173.78 ELECTRONICS/APPUANCES 12/18/03 BERGDORF GOODMAN NEW YORK NY 335.65 MANOLO BLAHNIK FASHION 12/18/03 ANN TAYLOR STR: 0362NEW YORK NY 137.68 WOMANS APPAREL/ACC 12/22/03 ESSENTRIC SHOE BOUT1ST. CROIX VI 89.00 MISC 12/23/03 ST JOHN EDITIONS EDGARTOWN MA 198.40 GRAL MDSE 12/23/03 SAMBOULA COLLECTIONSSAINT JOHN XX 142.00 GIFT ITEMS 12/23/03 BAMBOULA COLLECT1ONSSAINT JOHN XX 30.00 GIFT ITEMS 01/06/04 FOOD EMPORIUM 9703 NEW YORK CITY NY 51.70 GROCERIES 01/10/04 COMPUSA#0611 WEST PALM BEA FL 33409 COMPUTER HARDWARE, SOFTWARE, ACCESSOFIES CONTACT NAME NOT AVAILABLE CONTACT PHONE NUMB. NOT AVAILABLE THANKS FOR SHOPPING AT COMPUSA! 26.73 107.04 Total of New Activity New Charges 3,313.10 Payments/CredIts .3,076.93 EFTA01726605 DUPLICATE COPY frOgrotio Page 4 of 8 EFTA01726606 Totals MembeF4YRIMIefakils' Monthly Statement and Program News For questions about your Membership Rewards account, contact 1-800-AXP-EARN (297-3276) veyvw.americanexpress.com/rewards American Express Membership Rewards PO Box 297813 Ft. Lauderdale, FL 331299785 Statement Period November 1, 2003 - November 30, 2003 Account activity after this period does not appear on this statemem Pr pied lcc Points are available when charges are paid in full and all your accounts are In good standing. Available points include everyday spend points. Available Points 31,742 Everyday Spend Points earned this period: 29 Account Summary Opening points balance New points earned Points transferred or redeemed Reinstated points and adjustments New points balance 27,938 +3,804 0 0 =31,742 Earn Double Points for all your Everyday Spend- groceries, gas, pharmacy New Points Earned 11/01/03 - 11/30/03 Points Activity On Everyday Spend : Eligible Charges is Bonus Points Awarded Total Points Activity Per Card 3,775 29 0 3,804 3,775 29 0 ternakerthp Ragas pea end may be trantarred or Warned a beg as all eroded Cad drafts ben weal swop. Pais vansirred a redeemed canra be remded paw 'do dM wegrzen Ferrets points can be reinstated to, by caging the minter wended below. Erwide Card cremes a re allredblhe Member)* Pewards wowarn Terms and Ccolbons in your Parthertao Raman Gude. II we rase quests% pfrdSe Vlid we-some/Ica xpress.comfrewarde or call 1.900-AXPEAPN (297-3276).9mm overseas. cal *06x13354164799. AMC.frar. CX p re as kAbeneen expiirto• MEMIleAS.NIt Sti Unlit Earn More! New ways to earn points. IMPORTANT NOTICE OF MEMBERSHIP REWARDS® PROGRAM CHANGES For each transfer of points into the Frequent Flyer program of a US'airline, a fee of $0.0004 per point, with a maximum fee of $50, will be charged to your Card account. We charge this fee to offset the federal excise tax we must.pay on such transfers. The fee may be more or less than the actual amount of the excise tax we pay on any individual transfer. IMPORTANT NOTICE OF MEMBERSHIP REWARDS® PROGRAM CHANGES Effective March 15, 2004, 1) the fee to reinstate points forfeited for late payment will increase to $29 for each month of points reinstated, 2) for Cardmembers who cancel their Membership Rewards enrollment (or all Card Accounts enrolled in the program), but still have one Card account open, the time period to redeem accrued points will change from 6 months to 30 days, 3) for each Corporate Card linked to a Membership Rewards account with another enrolled charge Card, the additional annual fee will increase to $35. 3,804 Please note important program changes. (MR Message 9193) Please note important program changes. (MR Message 6288) Continued on reverse Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726607 isi m ilaICATE COPY kthrnbn. R nt Nutitar Arnerican Express• Page 6 of 8 e% National FTD.COM Hilton Hilonors• ComputerAssociates• Get Great Value with National!. eneeC 14 1A H I el A D. New in 2004, National lets Membership Rewards® enrollees use certificates towards the best Daily, Weekend or Weekly rates available at the time of booking. Customers also get to choose the vehicle they prefer in the car class reserved. Book your reservation by visiting www.nationalcar.com or calling 1-800-CAR-RENT (227-7368). Ndiond vobehers oil be yard rill the bet rear rare aralthlo throtgh Katona verbs reamvaaen or nab sib al the line d reservalitn. Varier wi be ode, wth the test slat rile ard on* 41 any el Nab:oars as n oletes only . a rob pen'seartrxe. Voucher rats. ate nal odd web Koreas core:rad rata. etch 10x Points at FTD.COM® This Valentine's Day! Find the perfect way to show how much you care this Valentine's Day with specially designed FTD® bouquets including roses starting at just $39.99, gift baskets, teddy bears and other fine gifts. Plus, earn 10x Membership Rewards® points when you shop at www.ftd.com/amexpromo. Otter era 12/3101. Caren be cardinal wit abet abets or rade! eremeliont. Net void an Dioneyro prodtoto To bo elobio to ern bonus pooh You mutt be errobd in the Membernhja Rewards IXo;rarn pt to tine d Dr:chase ecd charge row poem, b an efotle. enreed American Exprenta Card. emus p5tts wD be crederd to vow scant wain 10-12 web,. earn ID: 1675. Earn 10,000 Hilton HHonors® bonus points! Now through March 31, 2004, earn 10,000 Hilton HHonors bonus points when you transfer a minimum of 30,000 Membership Rewards® points to Hilton HHonors. You normally earn 1,300 Hilton HHonors points per 1,000 Membership Rewards points tranferred. Hilton HHonors points can be redeemed for a world of exciting rewards, including stays at more than over 2,500 Hilton Family hotels worldwide. For reservations at Hilton HHonors Hotels, visit www.hlitonhhonors.com or call 1-800-HHONORS. Linn alone bonus p.. marter.Avalablo 1/1O444lOt to biontershp Rewards enoTeee mule U.S. only. Hike HHonors merrborshb. earn Poebt Wes., aril redarorion el poets we obvert to Women Teens ard Caldrons. Virus Protection and Sx Pts from Computer Associates Help protect your computer from those nasty viruses and hackers with eTrust'" EZ Armor'" Security Suite from Computer Associates, PLUS earn 5x Membership Rewards® points when you use your Card and order from www.my-etrust.com/americanexpressrewards. Includes a full range of antivirus,firewall and privacy features with automatic updates and adjustable protection. Ohs veld kir profaner kern vore= custeom from 12/1O3-93U04. To to orbit b eon terra pants you oust be emerged into c4 mbar ard charge yaw mattes' loan dolor., erred On/km toirear . Raval ltiLmrearicrroalceigrits.wl be Pr:ro a dkd*to sour account valthin6.8 weer, &bertha:got wear to yar bang stare* Bonne O: 360. Spend the Cold Months Warming Up Your Decor At The Home Depot®, use your American Express® Card to transform your home. From flooring, window treatments, lighting, paint and cabinetry, make your home a warm welcome. And you can redeem points for Home Depot Gift Cards up to $500, good at every Home Depot and EXPO® Design Center. To redeem for National Car Rental certificates, visit wvntamericanexpress. conarewards or call 1.600•AXP•EARN (297.3276). (MR Message 1098) Shop at ftd.comramexpromo arid earn 10x Points. (Bonus ID 1675) To transfer Membership Rewards points to Hilton HHcnors, go to viww.americanexpress. con /rewards or call 1.800•AXP EARN (297-3276). (MR Message 9307) Get virus protection plus earn 5x points from Computer Associates at www.mitetrust.com/ americanoxprossrowanis (Bonus ID 3591) For store locations, visit homodopol.com or expo.com. (MR Message 3161) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726608 DUPLICATE COPY /scan., Ntrtber )000(-)COCC 01/11/04 Page 7 of 8 s Custo)nExtras- r. Discontinuation of Amtrak® Benefit As of January 11, 2004, Platinum Card® members will no longer receive complimentary access to Amtrak® ClubAcelir lounges with the purchase of a same-day ticket. We regret any inconvenience this may cause. For a complete list of your Platinum Card benefits and services—including our newest partners and programs--please visit our Web site, www.americanexpress.com/platinumbenefits. Log on to www.americanexpress. corntplatInumbenefits for more information on the benefits available to you as a Platinun Card member. (CE 104121) Share the Benefits of the Platinum Card® Give someone close to you an Additional Platinum Card. They can enjoy many of the unique Card member benefits you are currently entitled to as a Platinum Card member, such as the International Airline Program, the Fine Dining Program and Platinum Card® Concierge. What's more, they WM benefit from the convenience of world-class American Express® Customer Service, 24 hours a day. Terms, Conditions and Restrictions apply. The Additional Card member must be 18 years or older, and must have never had defaulted account with American Express. Any account you have with American Express must not be in default. To apply or learn mere, cal 1.800.525.3355. The Annual Fee for each Additional Platinum Card is $175. (CE 104098) Mortgage Rates are Still Low! If you're looking to buy a home or to refinance your current mortgage, Mortgages from American Express` can save you hundreds of dollars a month in mortgage payments. Plus, its fast and easy to get a same-day loan decision. UORE55 'All residential mortgage loans and related services are offered and provided by and through PHH Mortgage Services. American Express does not solicit, offer, endorse, negotiate, or originate any mortgage loan products, and is neither a licensed mortgage broker nor a licensed mortgage lender. Financing provided by PHH Mortgage Services, 3000 Leadenhall Road, Mt. Laurel, NJ 08054. Arizona Residential Mortgage Licensee #BK 00010039, Licensed by the Department of Corporations under the California Residential Mortgage Lending Act, Georgia Residential Mortgage Licensee, Illinois Residential Mortgage Licensee, Massachusetts Licensed Lender #ML1653, New Hampshire First Mortgage Banker #5625-MB and Second Mortgage Home Lender #5626-MHL. Licensed by the N.J. Department of Banking and Insurance, Licensed Mortgage Banker— NYS Banking Department, Rhode Island Ucensed Lender, Minnesota. This is not an offer to enter an interest rate lock-in agreement. Licensed First Mortgage Banker and Secondary Mortgage Lander by Pennsylvania Department of Banking. PHH Mortgage Services is an Equal Housing Lender. Contact us today! Call 1.800-AXP•1008 or go to www.americanexpress. con/mortgages. Use offer code C62. (CE 104138) 28 New Properties Added The Fine Hotels & Resorts program has added 28 exciting properties to its exclusive membership for 2004. When you make your Fine Hotels & Resorts reservations through Platinum Travel Service, you'll receive valuable amenities, including a room upgrade at check-in when it is available, daily Continental breakfast for two, a guaranteed 4pm late checkout, and a special gift, service or benefit that vanes by property. Program Terms, Conditions and Restrictions apply. American Express acts solely as sales agent for travel suppliers and Is not [stile fa the actions or inactions of such suppliers. CST it 1022318-10, Washington UBI #600-469-694, ML 01192, TA-149. Registered Ohio travel agency. Program Code: C312:0000. To make reservations or to learn more about Flue Hotels 8 Resorts, call PTS at 1.800-443.7672 or refer your travel professional to PTS. (CE 104123) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726609 ed ref DUPLICATE COPY AxoLni Number XXXX-XXXX) Page 8 of 8 A Tax-Time Aid Now Available Online The Year End Summary--a detailed report of all charges billed to your account during 2003--provides you with an invaluable aid at tax time. And with the improved online version, you will continue to view a report of all your charges, but with increased flexibility and functionality. The online version enables Platinum Card members to sort transactions by date, merchant name, or charge amount. You can also view your own charges, just the charges of an Additional Card, or all your charges on your account at once. With the easy navigation toolbar you can choose from categories such as Travel, Restaurant, and Merchandise to get a comprehensive look at the charges you've made in a particular category. %ca.fmcW. wan Look for your 2003 Yew End Summary in the mail beginning January 2004. You will be able to access your Online Year End Summary starting February 5, 2004. (CE 104126) Sign Up for American Express® Alerts Get important information pertaining to your Account delivered to you --whenever and wherever you want. With American Express Alerts, you can choose to be notified when your payment is due, irregular account activity is detected, your payment is received and when you are approaching your line of crediVspending limit. Alerts can be sent to your e-mail address, mobile phone, pager or PDA. To sign up for Alerts, visit www.amerIcenexpress. conValerts. (CE 104153) Now Accepting the American Express® Card! Law America - A plan that provides legal protection with law firms nationwide. Benefits include trial representation. 1-800.453-9376. www.lawamerica.net The Oak Room Restaurant - Gourmet cuisine, fine wine and an elegant and unique destination place. 263 Prospect Ave., Brooklyn, NY. 718-788-0400. www.oakroomrestaurant.com Creative Playthings - Manufacturer and retailer of quality wooden swing sets. Call 1-800-24-SWING or visit us at www.creativeplaythings.com! Creating fun since 1951! If there are other places where you would like to see the Card accepted, please call the Customer Service number that is located at the top of your statement or the number that is on the back of your Card. (CE 104070) Fill your Wallet with Savings at Costco! You are invited to take advantage of a Costco membership offer for American Express® Cardmembers. Sign up for a Costco membership by April 30, 2004, and receive a $10 Costco Cash card to use toward your first purchase. The sooner you join, the more you can save. Cosrco Valid for new Costco members only. Simply bring this statement into your local Costco warehouse. Costco membership is $45 per year (plus tax where applicable) and Includes a free spouse card. Costco Cash card offer expires April 30, 2004. Marketing Campaign code 19243. (CE 104135) Stay with Holiday Inn® and get a $15 Lowe's Gift Card Use your American Express® Card to book and pay for a Holiday Inn® hotel Best Breaks"' package between January 15 and April 30, 2004 and you'll enjoy more than a comfortable room and free hot breakfast. You'll also receive a voucher redeemable for a $15 Lowe's Gift Card. For use at any Lowe's store for payment of purchases. Not a credVdelit card and has no implied warranties. Redeemable for merchandise only unless prohibited by law and cannot be used to make payments on any charge account. Unused amount can be used for future purchases. Lost or stolen Gift Cards can only be replaced upon presentation of original sales receipt for any remaining balance. It will be void if altered or defaced. Visit www.holiday•Inn.com or call 1.800-HOLIDAY or your travel agent to reserve your room and set free breakfast with Holiday Inn's Best Breaks rate. (CE 104137) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726610 Platinum Card® Statement of Account Pr nd For Pre'loos agave $ 2,762.59 FromutorsitS * 35474 DUPLICATE COPY MIN Now Moron $ 3,549.19 New Balance $ 2,957.04 mwmos 02/11/04 Page 1 of 8 Please Pay By 02/26/04 Please refer to page 2 for important information regarding your account Effective March 15th, 2004 significant changes to the Membership Rewards® program will be implemented. Please refer to your Membership Rewards point summary statement for further details. If you have questions regarding these changes, please contact Membership Rewards at americanexpress.com/rewards or 1.800-AXP-EARN (297-3276). Terms - Payable in full upon receipt of statement. For automatic replacement of a lost, stolen, non-received or damaged card, call 1-800-992-3404. For automatic balance information, please call 1-800.525.3355 and press option 1-1. Contact us at www.americanexpress.com or call Customer Service at 1-800-525-3355. Activity .fraal*P°"`cda New Activi for Card XO0C FaolanSperoIng Amount: PAYKIRT...RFC VERgitlAVIcY°14.. , sE900 GOOOMA tNEW YORKW4NY 5 Oki .GUCCf SHOES ,im.mcoriVior 20 Ate P BEACH: 5.; . /241141t6TP9m1VPAUHEAM3s. a.7'. 01/10/04 BCBG 8646 WEST PALM BEACH FL APPAREL ACCESSORIES 51.94 01/13/04 RIZZOU BOOKSTORE 31 NEW YORK NY BOOK/PERIODICAUNEWSPAP 305.35 01/13/04 BERGDORF GOODMAN NEW YORK GUCCI SHOES NY 822.29 01/13/04 BETTER YOUR HOME NEW YORK NY 33.01 FURNISHINGS/ACCESSORIES FOR CUSTOMER SERVICE CALL 212-7345800 + Paa job Co ea pert oration below. &Val am realm ugh yew Payment Payment Coupon NEW YORK N -6217 1.1.101...11 ..... Mall Parent to: Continued on Page 3 Please pas By: Please enter account 02/26/04 number on all checks and correspondence. Payable In U.S. Dollars upon receipt with a bank in the U.S. or money order, sable through the Total Amount DueU.S. banking system. $2,957.04 AMERICAN EXPRESS P.O. BOX 2855 NEW YORK NY 10116-2855 To Pay by Phone call 1-800-I-PAY-AXP or 1-800-472-9297. Check here if address or telephone number has changed. Note changes on reverse side. EFTA01726611 DUPLICATE COPY naau Page 2 of 8 Payments: Your monthly statement is payable in full upon receipt. Payments must be in U.S. Dollars and drawn on a bank located in the US and (except for electronic payments) placed in the enclosed envelope with the remittance stub and the account number indicated on your check Do not send cash. Payments received after 12:00 noon or on weekends or holidays may not be credited until the next business day. Please do not send post-dated checks. They will be deposited uponeeceipt. If payment is made at any other location, there may be a delay in processing. We reserve the right to process cheds electronically, at first presentment and any re-presentments, by transmitting the amount of the deck, routing number, account number and check serial number to your financial ins-Hutton. Your checking account may be debited as soon as the same day we receive your payment. It we can not collect the funds electronically al fist presentment, we may issue a draft against your account for the amount of the check. Authorization for Electronic Payments: By using the American Express Pay By Computer Pay By Phone or any other American Express electronic payment service, you wia be authorizing American Express to initiate an electronic debit to the financial account you specify in the amount you request. To use Pay By Computer, please visit Ls at www.amencanexpress.com. Lost or Stolen Card: If the Cat is lost or stolen in the United States, contact us immediately at 1-800-992-3404. Outside the U.S., contact the nearest American Express Travel Service Office or call us collect at 336-393-1111. You are fully protected against any fraudulent use of the Card when you notify American Express before d is fraudulently used. Your maximum liability is 650 should you facto report its loss or theft. Charge Card and statement information: The annual fee is $395.00 for the Basic Patinum Card. The annual fee for the Additional Platinum Card is $175.00and for each Additional Gold Card on the Platinum Card account the annual fee is 645.00. Renewal Cards are issued every three years. If the Card you cant' is damaged, you may have it replaced sooner by calling Customer Service. The $5 annual subscription fee for tfi partures magazine is included in the annual fee for your Platinum Card membership. If you do not wish to receive Departures magazine, please call 1.877-509-3993, Monday through Friday, gam • 5pm EST. You may discontinue your Membership by calling Customer Service. Be sure to keep your copy of the charge slips for companson to your billed charges. The Statement Closing Date is the fast date that charges and credits are processed to appear on the statement. Your account will be Past Due ff payment for your previous month's statement was received after the closing date. To keep your account current, pay by the payment due date shown on your statement Billing FligttsSummam: In Case of Errors or Questions About Your Bill: II you think your bil is wrong, or if you need more infermatioh out a transaction which appears on your statement, write or call the Customer Service department as indicated on your paper statement, or dick on the Customer Service linkonline. We must hear from you no later than 60 days after we sent you the first bill cn which the error or problem appeared. Although you may telephone us, doing so will not preserve your rights. What We Need From You When You Have A Billing Inquiry: 1. Your name and account number; 2. The dollar amount of the suspected error; 3. Describe the error and wads*, if you can, why you believe there is an error. If you need more information, describe the item you are unsure about. You do not have to pay any amount in question while we are investigating, but you are still obligated to pay the parts of your till that are not in question. While we investigate your inquiry, we cannot report you as delinquent or take any action to collect the amount in question. Please retain any receipts pertinent to your darn. Special Rules For Charge Card Purchases: If you have a problem with the quality of goods or services that you purchased with the Card, and you have tried in goqd faith to comet the problem with the merchant, you may not have to pay the remaining amount due on the goods orservices. You have this protection only when the purchase pricewas more than $50 and the purchase was made in your home state or witNn 100 miles of your mailing address. (If we owner operate the merchant, or if we mailed you the advertisement for the property or services, all purchases are covered regardless of amount or location of purchase.) In Case of Errors or Questions About Your Electronic Transfers: Please contact us by clicking on the Customer Service link online at www.americanexpress.com, or you can call us at 1-8004PAY-AXP for Pay By Phone and Pay By Computer issues, or 1-800-CASH-NOW for Express Cash and automatic payment issues. You can also write to the Express Cash Operations address indicated on your statement. If you think your statement, receipt, or transaction is wrongs please contact us as soon as possible. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or error appeared. When contacting us: 1. Tell us your name and account number; 2. Provide the dollar amount of the suspected error; 3. Describe the error or the transfer you are unsure of, and explan as clearly as you can why you believe there is an error or whyyou need more information. We wit investigate your complaint and correct any error promptly. If we take more than 10 business days to do this, we will credit your account for the amount you think is in error, so that you will have use of the money during the time it takesus to complete our investiaalion. Credit Balance: If a credit balance (designated 'CR) is shown on this statement, it represents money owed to you. You may make charges against the creditbalance or request a refund. Requests for refunds should be made in writing to the Refund Unit at the Customer Service address indicated on your paper statement, cr click on the Customer Sernce link online. If you do not make sufficient charges against the credit balance or request a refund, we will, within 30 dam after expiration of the six-month period foloveng the date of the first statement indicating the credit balance, issue achect to you for the credit balance in your account if the amount is $1.00 or more. Important Notice to North Dakota Residents: If an account is past due for hvo or more billing cycles, a late payment fee of 1.75% of all past due amounts will bo added. Change of Address H correct on front do not use W110 r_l__ CallPant awn. Sam Address LI T TI . I City. Staeo Zp Coda i T _L- Area Code and Wow Promo Area cede and Work Phone P1 Email TT 71- 1-T-I To Pay By Phone 1-800-472-9297 Customer Service, Lost or Stolen Card and all other services 1.800.525-3355 24 hoursf7 days Car Rental Loss and Damage Insurance 1-800-338-1670 Hearing impaired (9em-5ptim EST) 111: 1-800-221-9950 FAX: I.800-695.9090 In NY: 1-800-522-1897 Travel Emergency and Worldwide Personal Assistance and Fine Dining 1.800.345-AMEX Platinum Card Travel Service and Fine Hotels, Resorts & Spas 1.800-443-7672 Platinum Card By Invitation Only 1.800.321-RSVP Correspondence Customer Service P.O. Box 7825 C.S Ft. Lauderdale, FL 33329-7825 Express Cash Operations P.O. Box 297815 Ft Lauderdale, FL 33323-7815 Payments P.O. BOX 2855 NEW YORK NY 10116-2855 Providing your email address to American Express will enable you j to receive special offers, suited to your needs. EFTA01726612 DUPLICATE COPY Azov nt Ntniter )0000CCOa ebernato 02/11/04 Page 3 of 8 New Activity Continued MIOLIP1 01/14/04 AGATHA AT 58TH ST NEW YORK NY 06/JEWELRY 616.99 01/16/04 TOOJAYS PALM BEACH WEST PALM BEACH CATERING FL 26.17 01/17/04 TOOJAYS PALM BEACH WEST PALM BEACH CATERING FL 31.39 01/18/04 OFFICE DEPOT, INC. WEST PALM BEACH FL OFFICE PROD. & SUPPLIES NOTES,POST-IT,POP-UP,3X3,12PK POST-IT,P0P-UP,DISPENSR,3X3" BINDER,RR,VIEW,LCK,1*,BLACK DISPENSER,DESKTOP,FOR 3/41N 54.00 01/18/04 MUVICO PARISIAN 20 W PALM BEACH. FL MOTION PICTURE THEATERS 46.50 01/1W04 AMICI RISTORANTE & BAR PALM BEACH FL FOOD AND BEVERAGE TIP 00000400 34.74 01/21/04 SONY STYLE-NEW YORK NEW YORK NY AUDIONIDEO SLS/SVC 97.71 01/22/04 BRITANNICA SUBSCRP 800-323-1229 IL 10.81 ON-LINE SUBS 01/24/04 SWISS ARMY RETAIL NEW YORK NY MERCHANDISE 244.41 01/24/04 POLO RETAIL CORP NEW YORK NY GENERAL MERCHANDISE 1,030.85 01/31/04 MIRAFLORES LTD, DORKING UNITED KINGDOM Description GOODS 9750 Pose Stedtg 69.89 01/31/04 REDENVELOPE 877-733-3683 CA GIFTS 40.90 02/10/04 POP NEW YORK NY FOOD/BEVERAGE FOOD/BEV 2&24 TIP 4.00 32.24 Total of New Activity New Charges Payments/Credits 3,549.19 4,354.74 EFTA01726613 •ed DUPLICATE COPY m:x'Zxx'"Tot'000 Pago 4 of 8 EFTA01726614 Totals For questions about your Membership Rewards account, Contact 1-800-AXP-EARN (297-3276) www.americanexpress.conVrewards • tenter American Express Membership Rewards PO Box 297813 Ft. Lauderdale, FL 33329-9785 Mem beNlitHiglaisii Monthly Statement and Program News Page 5 of 8 .4 Exr re Statement Period December 1, 2003 - December 31, 2003 Account actMly after this period does not appear on this statement Points we available when charges are paid in full and all your accounts are in good standing. Available points include everyday spend points. Available Points 34,289 Everyday Spend Points earned this period: 20 Account Summary Opening points balance New points earned Points transferred or redeemed Reinstated points and adjustments New points balance 31,742 +2,547 0 0 =34,289 Earn Double Points for all your Everyday Spend- groceries, gas, pharmacy New Points Earned 12/01/03 - 12/31/03 Points Activity On Everyday Spend Eligible Charges Points Bonus Points Awarded Total Points Activity Per Card 2,527 20 0 2,547 2,527 20 0 Monteislip Rorer& pants earned may botrvolerred or redeemed as be; as all recoiled Cad ecooun!n Na in oxel starring Pekto tantecred cc redeemed e.vnet be reverted b.tk 11e0 the progran Forfeited points can be ...lost:defiler a fee by (telling the number provided below. Elsible Crud chargra ac attired et the hIcenberctip Rams& program Term: ark Ccedecoo in your Mernberthp Rewards Sod,. y yeu tam. ques'ions pleasevisit YiWer.OrrftliCanexpresmomrreivards a eat 1,00)-A(O.EARN ;7973227€). From worsen, oat *eta, 305416-2M American exprise Anierttax.expriite Earn More! New ways to earn points. IMPORTANT NOTICE OF MEMBERSHIP REWARDS® PROGRAM CHANGES Effective March 15, 2004, 1) the fee to reinstate points forfeited for late payment will increase to $29 for each month of points reinstated, 2) for Cardmembers who cancel their Membership Rewards enrollment (or all Card Accounts enrolled in the program), but still have one Card account open, the time period to redeem accrued points will change from 6 months to 30 days, 3) for each Corporate Card linked to a Membership Rewards account with another enrolled charge Card, the additional annual fee will increase to $35. IMPORTANT NOTICE OF MEMBERSHIP REWARDS® PROGRAM CHANGES Effective March 15, 2004, for each transfer of points into the Frequent Flyer program of a US airline, a fee of $0.0004 per point, with a maximum fee of $50, will be charged to your Card account. We charge this fee to offset the federal excise tax we must pay on such transfers. The fee may be more or less than the actual amount of the excise tax we pay on any individual transfer. 2,547 Please role important program changes. (MR Message 6288) Please note important program changes. (MR Message 9193) Continued on reverse Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726615 VAIL RESORTS' Just Another Day Is Paradtre TOSHIBA ,Gift 'Sense gr ICATS COPY near American Exrress• at.ME..18ERStily: • .1\ E II D." A. if. Rewarding Ski Vacations from Vail Resorts! Conditions are excellent for a getaway to Vail, Beaver Creek, Breckenridge', Keystone and Heavenly resorts. Redeem Membership Rewards® points for ski vacations, lift tickets, lessons, and rentals! Plus, we're offering the Big Deal at Keystone--hotel rooms from only $69/night and 2-bedroom condos from $109/night! Offer includes free activities such as sleigh rides, ice skating, snow shoeing, wine tasting and more. Keyetore atm valii midweek In Car. Wel ea Sala Ridge eado ambit 1/14/744 ard 3.1.4/16414 basal co avakterty. Pan object to <hype et *Ay tne. Not yard kr pretax.torderoeses. ReettbausblichsA ebbe V*. Smith & Wollensky Restaurant Group Certificates Redeem points for a $100 or $250 Certificate, valid at any Smith & Wollensky location throughout the country in New York, Miami Beach, Chicago, New Orleans, Las Vegas, Washington D.C., Philadelphia, Columbus, Dallas and Houston. In addition, visit Smith & Wollensky's six New York City concepts: Maloney & Porcelli, Park Avenue Café, ONEcps, The Manhattan Ocean Club, The Post House and Cite. For more information on restaurant locations, visit www.smithandwollensky.com or call 1-877-783-2555. Earn Double Points on Toshiba Computer Products Shop online at www.shoptoshiba.com, your direct source for Toshiba computer products, and uou can earn double points every time you use your eligible, enrolled American Expresso Card from 1/15/04 - 3/15/04. Choose from a wide selection of portable computers, accessories, wireless technology products, Pocket PCs, projectors, mobile server computing solutions and more. absinten 3000 bates port per Par eaebon ad 10000 bonus D&S Der Carimernbee awing prerrotat pate. To can Lw . paints, sou mat be mob.. the Warteeterp Remade. sagam at to time d wawa aid Charge your pasha. wt an eclat enfold ATM.. Express. Cant. Bonus pants beats.. b rex seer.rt otthas SS weeks. Banta ID: 16C9. 10x Points Plus the Perfect Gift at GiftSense.com Gift Sense" online shopping provides smart ideas and answers for every gift giving need—in one convenient place. Plus, you can earn 10x Membership Rewards® points! As a trusted partner of FTD.COM®, GiftSense.com otters secure transactions, guaranteed satisfaction, dependable delivery and quality products. 12/31A14. Not vale in rd. etas or sat other talaa Prand ace eck.es thb.r. To earn boss pd.. you muse be enrOkd in the Martins* Reward, preys. Id the era d puduae. h. 0 .9 6 YOJr purchase ban ergble, emoted Arne fican Emma Ca Rows Mae 'labs 00. 0116 Your attain valin 10.12 wee.. Stan Page 6 of 8 Call 1.886471-2047 or visit wvinv.snow.com for packages, pricing, and information. (MR Message 8139) To redeem Membership rewards,' points visit www.amerIcanexpress. corn/rewards or call 1 -800-AXP-EARN (297-3276). (MR Message 8015) Earn double points today by shopping on vAvw.shoptoshiba.com (Bonus ID 1609) Earn 10x Points at www.gittsense.com ramexmr1 - EVERYDAY, ALL YEAR (Bonus ID 5842) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726616 DUPLICATE COPY Pr od Fee /Card Narrter C'cc'rq Da:e )00000CCOM 02/11/04 Page 7 of 8 CustomExtrar Enjoy Access to Once-in-a-Lifetime Experiences These exclusive and unique experiences range from sports and fine dining to the visual and performing arts. They are custom designed for Platinum Cards members and are unavailable to the general public. Past offerings have included a wine dinner with an appearance by a world-renowned wine critic, and the opportunity to watch a famous artist at work in uis private studio. You can also choose to redeem Membership Rewards® points for By Invitation Only® events. s. o t:so lt:'"Lk r.,to Terms and Conditions apply. For a list of By Invitation Only events, call 1.800-321-RSVP from 8am - 11pm EST, or visit us online at www.americanexpress. comfbyinvitatIononly. (CE 104166) Get MONEY Magazine for Only $9.99! For practical advice and information on how to invest, save and spend, try MONEY magazine for only $9.99 for 1 year (14 issues)--our LOWEST PRICE AVAILABLE ANINVHEREI You'll save over 82% off the cover price. Your subscription will be entered into the Preferred Subscriber's Automatic Renewal Program*. •Preferred Subscriber's Automatic Renewal Program•-Your subscription will be automatically renewed annually without interruption unless you tell us to stop. At the end of your initial term and before the start of each new term, MONEY wil charge your American Express• Card in time to lock in the savings then in effect (current savings are 82% off the cover price). You can cancel at any time and get a full refund on all unmailed issues. money To subscribe, please call 1.888.276.2508. When placing your order you must mention American Express offer code M1101BGJU7 and pay with your Card to qualfy for this special offer. (CE 104222) Platinum Card® Concierge • Assistance 24/7 It's like having a personal assistant available around the clock to help you accomplish the extra touches to make each day and each event exceptional. When you simply don't have enough time to get everything done, turn to Concierge, your valuable resource and guide. Assistance is available for tasks as straightforward as reserving a table for dinner, as exhausting as planning activities for your vacation, plotting a surprise party or finding a gift for the person who has everything. You are responsible for any purchases and/or shipping charges you authorize. Platinum Card Concierge is available to you around the dock, 365 days a year. Call 1-800-345-AMEX, option 2. (CE 104249) Premium Global Assist • Travel with Confidence Leave your wallet on the Orient Express? Need to find a doctor in Rio? Thanks to Premium Global Assists from American Express, you can get the medical, legal or financial help you need when you are 100 miles or more away from hate. Premium Global Assist can direct you to English-speaking medical and legal professionals, guarantee hotel check-in even if you've lost your wallet, provide free emergency roadside assistance, coordinate emergency medical transportation, as well as help you with visas, passports, lost luggage, and more. Terms and Conditions apply. Call 1.800-345.2639 for assistance. Outside the U.S., cal 715-343-7979 collect. (CE 104165) Luxury Suites & Premium Tickets Program Enjoy access to some of the best seats in the house through our Luxury Suites and Premium Tickets Program offered as part of Platinum Card membership. Luxuriate in our suites at venues in New York and Los Angeles while you take in the best in professional entertainment. Whether for a night of client entertaining or a special family occasion, the private suite offers great seats to some of the most sought-after sporting events and live performances. All sales are friar and nonrefundable and resale Is prohibited. Details and prices are subject to change. Suites are available on a first-come, first-served basis. Al ticket orders are subject to service changes. Ticket limb may apply. Availability is limited. For a complete list of the games and events currently available, visit www.americaexpress. comiluxurysultes or call 1.800.321-RSVP. (CE 104248) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726617 DUPLICATE COPY tacit Mtnbt =000 Page 8 of 8 Enjoy Access to Delta Crown Room Clubs® As a Platinum Card® member, enjoy access to 41 Delta Crown Room Clubs in airports worldwide. Present your Platinum Card, Delta, Delta Connection'', or Song" ticket valid for same-day travel, and a government-issued ID to gain access for you, your spouse and children under the age of 21, or up to two traveling companions. Enjoy complimentary newspapers, magazines, and fully stocked bar as well as access to dataports, computers, fax machines, telephones and photocopy machines. Program Terms and Conditions apply. For full program details and a list of locations, visit VAVVtalllericanexpress. corn/platinum or call Platinum Customer Service at the number on the back of your Card. (CE 104245) FEE-FREE American Express® Travelers Cheques! As an American Express Cardmember, you can purchase FEE-FREE* American Express Travelers Cheques and Cheques for Two® at participating American Express Travel Service locations. Behind every Travelers Cheques is someone who can help in a travel emergency Travelers 24/7-- from placing lost or stolen Cheques, to assistance with Cheques replacing lost credit cards and passports.** 'Nat all services available at all locations. Subject to all local laws and cash availability. "Proof of Travelers Cheques purchase may be required. Credit Card Replacement Assistance is for major bank-issued credit cards only. Fees for passporUcredit card replacement are the sole responsibility of the customer. For complete Terms, call 1400-221-7282. Buy your Fee-Free American Express Travelers Cheques before you leave! To locate your nearest American Express Travel Services location, call 1-888-AXP-0056. (CE 104193) Now Accepting the American Express® Card! Napster - Discover and buy music in a whole new way with Napster 2.0. To buy tracks, burn or transfer any albums, visit us at www.napster.com. Avdeals.comiPlasma.com - Your online source for home theater equipment. For more information on plasma screens, LCD TVs and video projectors, call 1-877-722-8948 or visit www.avdeals.00m. Times Square Brewery - Returns to Times Square at 210 West 42nd Street in New York City with its dazzling and exciting views of fabulous 42nd Street! 212-398-1234. If there are other places where you would like to see the Can accepted, please call the Customer Service number that is ;Mated at the top of your statement or the number that is on the back of your Card. (CE 104176) Carry the TravelFunds® Card from American Express The TravelFunds Card is a prepaid, reloadable card that's safer than cash and isn't linked to your bank account. If it's lost or stolen, your balance is refunded, usually within 24 hours. When you carry it, you can even get help replacing a lost or stolen passport or major credit cards*. It's accepted at millions of places worldwide, as well as hundreds of thousands of ATMs**. *Proof of TravelFunds Card purchase may be required. Credit card replacement assistance is for major bank-issued credit cards only (not retail store, gasoline, calling cards, etc.). Fees for passpod/credit card replacement are the sole responsibility of the customer. "ATM Fees apply. For complete Terms, visit www.americanexpress.com or call 1.88&412.6945. The TravelFunds Card— a new sale way to Carry your travel money. Purchase your TravelFunds Card, by visiting vinvw.amerIcanexpress. comrtravelfundscard or by calling 1.88&412.6945. (CE 104244) The 2004 South Beach Wine & Food Festival in Miami Join Emeril Lagasse, Bobby Flay, Alton Brown, Eric Ripert, Alain Ducasse, Ming Tsai and dozens of others for an unbeatably delicious weekend on the beach, March 5.7, 2004, at one of the country's most exciting wine and culinary events, the South Beach Wine & Food Festival. The South Beach Wine & Food Festival otters a celebrity chef and wine-makers golf tournament, a champagne barbeque on the sand, wine and food pairing seminars, an interactive cooking lunch and an elegant special tribute brunch. You will also receive 15% off the purchase of a weekend pass when you use your American Express® Card. SOUTH BEACH WINE &FOOD FEST I VAL Sinply visit vnriv.sobewIneandfood fest-cam or call 1.866.333-SOBE. Mention Promo Code: winettifood0304 to receive your American Express exclusive offer. (CE 104233) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726618 DUPLICATE COPY Platinum Cart) Statement of Account 36,757 Membership Rewards Points Available et 01/31/04, when chs.rigcG due are paid ;,till and all accounts are in good standing. axing Deb IIIIIIIIIIIII 03/12/04 Page 1 of 10 New Please Pay By INevon &Noce $ Pa,mnticrodx$ New Ohne, $ Balance 03/27/04 2,957.04 -2,957.04 2,253.19 Please refer to page 2 for important information regarding your account See Page 7 For A Notice Of Changes To Your Agreement See Page 9 For An Important Privacy Notice Terms - Payable in full upon receipt of statement. Pay your bill online anytime, anywhere at www. americanexpress.comipaybIll. For automatic replacement of a lost, stolen, non-received or damaged card, call 1-800-992-3404. For automatic balance information, please call 1-800-525-3355 and press option 1-1. Contact us at www.americanexpress.com or call Customer Service at 1-800-525-3355. Activity btak"°°"e°"° New Activity for Cesd)CCOC- P:tv.img 9CE Amount* 02/11/04 FAUCHON PARIS NEW YORK NY FOOD AND BEVERAGE 34.83 02/12/04 FOOD EMPORIUM #715 NEW YORK GROCERIES NY 20.81 02/13/04 SUNDANCE SKI RENTAL SUNDANCE RETAIL UT 99.34 02/13/04 SUNDANCE SKI RENTAL SUNDANCE RETAIL UT 81.63 02/14/04 SUNDANCE SKI RENTAL SUNDANCE RETAIL LIT 17.63 02/17/04 TOWER CHEMISTS INC NEW YORK PRESCRIPTIONS/SUNDRIES NY 50.76 02/19/04 BERGDORF GOODMAN NEW YORK CREME DE LA MER NY 179.23 Peas, NW co Me perIcNicn Wow. detach ww ra.m Payment Coupon Yom Pornent NEW YORK NY 10021-6217 MailPasiantto: Please Pay By: 03/27/04 Total Amount Due $2,253.19 OLIN I I AMERICAN EXPRESS P.O. BOX 2855 NEV. YORK NY 10116-2855 Corginued on Page 3 Please enter account number on all checks and correspondence. Payable in U.S. Dollars upon receipt with a bank in the U.S. or money order, processable through the U.S. banking system. To Pay by Phone call 1-803-I-PAY-AXP or 1-800.472.9297. Check here if address or telephone number has changed. Note changes on reverse side. EFTA01726619 DUPLICATE COPY Octant Nurnter XXXX-XXXX Page 2 of 10 Payments: Your monthly statement is payable in full upon receipt. Payments must be in U.S. Dollars and drawn on a bank located hi the US and (except for electronic payments) placed in the enclosed envelope with the remittance stub and the account number indicated on yow check. Do not send cash. Payments received after 12:00 noon or on weekends or hohdays may not be credited until the next business day. Please do not send post-dated checks. They will be deposited upon receipt. If payment is made at any other location, there may be a delay in processing. We reserve the right to process checks electronically, at fist presentment and any re-presentments, bflansmitting the amount of the deck, routing number, account number and check serial number to your financial institution. Your checking account may be debited as soon as the same day we receive your payment. If we can not cellect the funds electronically at first presentment, wemay issue a draft ega nst your account for the amount of the check. Authorization for Electronic Payments: By using the American Express Pay By Computer, Pay By Phone or any other American Express electronic payment service, you will be authorizing American Express to initiate an electronic debit to the financial account you specify In the amount you request. To use Pay By Computer, please visit us at wvnv.americanexpress.com. Lost or Stolen Card: If the Card is lost or stolen in the United States, contact us immediately at 1-800-992-3404. Outside the U.S., contact the nearest American Express Travel Service Office or call us celled at 336-393-1111. You are fully protected against any fraudulent use of the Card when you notify American Express before it is fraudulently used. Your maximumlatifity is 550 should you fail tampon itsloss or theft. Charge Card and Statement Information: The annual fee is $395.00 for the Basic Platinum Card. The annual fee for the Additional Platinum Card is $175.00and for each Additional Gold Card on the Platinum Card amount the annual fee is .00. Renewal Cards are issued every three years. lithe Card you carry is damaged, you may have it replaced sooner by calling Customer Service. The $5 annual subscription fee for Departures magazine is included in the annual fee for your Platinum Card membership. If you do not wish to receive Departures magazine, please call 1.877.509.3993, Monday through Friday, 9am - 5pm EST. You may discontinue your Membership by calling Customer Service. Be sure to keep your copy of the charge slips for comparison to your baled charges. The Statement Closing Date is the last date that charges and crests are processed to appear on the statement. Your acciunt will be Past Due ft payment for your previous month'sstatement was received after the closing date. To keep your account current, pay by the payment due date shown on your statement Binh Rights Summa : In Case of Errors or Questions About Your Bill: If you think your bill is wrong, or if you need more rrif6rthibirn ooL1 a transaction which appears on your statement, write or cal the Customer Service department as indicated on your paper statement, or click on the Customer Service link online. We must hear from you no later than 60 days after we sent you the first loll on which the error or problem appeared. Although you may telephone us, ddng so will not preserve your rights. What We Need From You When You Have A Billing Inquiry: 1. Your name and account number; 2. The dollar amount of the suspected error; 3. Describe the error and explain, if you can, why you believe there is an error. If you need more information, describe the item you are unsure about. You do not have to pay any amount in question while we am investigating, but you are still obligated to pay the parts of your bill that we not in question. While we investigate your inquiry, we cannot report you as delinquent or take any action to coiled the amount in question. Please retain any receipts pertinent to your clam. Special Rules For Charge Card Purchases: If you have a problem with the quality of goods or services that you purchased with the Card, and you have tried in good faith to correct the problem with the merchant, you may not have to pay the remaining amount due on the goods or services. You have this protection only when the purchase price was more than $50 and the purchase was made in your home state or within 100 miles of your making address. (II we own or cperate the merchant, or if we maled you the advertisement for the property or services, all purchases are covered regardless of amount or location of purchase.) In Case of Errors or Questions About Your Electronic Transfers: Please contact us by clicking on the Customer Service Link online at wv•wamericanexpress.com, or you can call us at 1-800-IPAY-AXP for Pay By Phone and Pay By Computer issues, or 1-800-CASH-NOW for Express Cash and automatic payment issues. You can also write to the Express Cash Operations address instated on your statement. If you think your statement, receipt, air transaction is wrong, please contact us as soon as possibre. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or error appeared When contacting us: 1. Tell us your name and account number, 2. Provide the dollar amount of the suspected error; 3. Describe the error or the transfer you are unsure of, and explain as dearly as you can why you believe there is an error or whyyou need more information. We will investigate your complaint and correct any error promptly. If we take more than 10 business days to do this, we will credit your account for the amount you think is in error, so that you will have use of the money during the time it takesus to complete our investigation. Credit Balance: If a credit balance (designated 'CR") is shown on this statement, it represents money owed to, you. You may make charges against the credit balance or request a refund. Requests for refunds should be made in writing to the Refund Unit at the Customer SoMoo address indicated on your paper statement, or click on the Customer Service link online. If you do not make sufficient charges against the credit balance or request a refund, we will, wthin 30 days after expiration of the six-month period following the date of the first statement indicatingthe credit balance, issue a check to you for the credt balance in your account it the amount's $1.00 or more. Important Notice to North Dakota Residents: If an account is past due for biro or more billing cycles, a late payment fee of 1.75% of all past due amounts will be added. Change 01 AddreSS t coned on lteni do net use Nome Company Name Sete teddies& Ott. State Zip Cede Peas Code and It,,. Phone Area Code and Weak Phone Ems.I I Ti 1„1 1 TT T-17 To Pay By Phone 1-800-472-9297 Customer Service, Lost or Stolen Card and all other services 1.800-525-3355 24 hours/7 days Car Rental Loss and Damage Insurance 1-800.338.1670 Hearing Impaired (9am-5prn EST) TTY: 1.800.221-9950 FAX: 1.800-695-9090 In NY: 1-800-522-1897 Travel Emergency and Worldwide Personal Assistance and Fine Dining 1-800-345-AMEX Platinum Card Travel Service and Fine Hotels, Resorts & 1-800-443-7672 Platinum Card By Invitation Ody 1.800-321-RSV O Correspondence Customer Service P.O. Box 7825 C.S Ft. Lauderdale, FL 33329-7825 Express Cash Operations P.O. Box 297815 Ft. Lauderdale, FL 33329-7815 Payments P.O. BOX 2855 NEW YORK NY 10116-2855 Providing your email address to American Express will enable you J to receive special offers, suited to your needs. EFTA01726620 DUPLICATE COPY Account Number Clmem Dde XX)C<- 03/12/04 Page 3 of 10 New Activity Continued rerneual $ 02/19/04 HENRI BENDEL NEW YORK NY 9.78 SALES - COLOR/TREATMENT 02/20/04 NEIMAN MARCUS PALM BEACH FL 116.07 BODY & BATH 29.00 TAX DALLAS 13.00 TAX DALLAS 19.00 BALANCE REF TO INVOICE 02/20/04 ANTHROPOLOGIE #425 W PALM BEACH FL 68.80 GENERAL MERCHANDISE 02/22/04 LL BEAN INC FREEPORT ME 103.95 LARGE WIDE MOUTH DUFFLE 02/22/04 BRITANNICA SUBSCRP 800-323-1229 IL 10.81 ON-LINE SUBS 02/23/04 VIRGIN MEGASTOR 5343NEW YORK NY 36.91 40 CD'SMDEO/CASSETTES 02/25/04 PALOOSH CARMEL CA RETAIL STORE MISCELLANEOUS APPAREL AND ACCESSORY STOR 02/25/04 PALOOSH CARMEL CA RETAIL STORE MISCELLANEOUS APPAREL AND ACCESSORY STOR 03/02/04 DKNY #405 NEW YORK NY 91.25 APPAREL ACCESSORIES 03/04/04 TOURNEAU #24 NEW YORK NY 130.35 JEWLERY STORE 03/06/04 HELMUT LANG BOUTIQUE NEW YORK NV 624.57 CLOTHING 03/09/04 TOWER CHEMISTS INC NEW YORK NY 44.82 PRESCRIPTIONS/SUNDRIES 03/11/04 BEDBATHBEYOND.COM TOTOWA NJ 231.07 DEPARTMENT STORES 202.70 117.98 Total of New Activity Now Charges 2,253.19 Payments/Credits -2,957.04 EFTA01726621 DUPLICATE COPY ACCOXI Mite =000 Page 4 of 10 EFTA01726622 For orresnons about your Membership Pewards account, contact 1-800-AXP-EARN (297-3276) www.americanexpcess.corWrewards American Express Membership Rewards PO Box 297813 Ft. Lauderdale, FL 33329-9785 MembePftjft2iffis® Monthly Statement and Program News Statement Period January 1, 2004 - January 31, 2004 Account activity after this period apoc.or on s statement Points are availabth when charges are paid in full and all your accounts are in good standing. Available points Include everyday spend points. Available Points 36,757 Everyday Spend Points earned this period: 99 Account Summary Opening points balance New points earned Points transferred or redeemed Reinstated points and adjustments New points balance 34,289 +2,468 0 0 =36,757 Page 5 of 10 Earn Double Points for all your Everyday Spend- groceries, gas, pharmacy New Points Earned 01/01/04 -01/31/04 Points Activity On Everyday Spend Eligible Charges Points Totals Bonus Pain warded Per C ts Total Points Activardity A 2,369 99 0 2,468 2,369 99 0 2,468 Marburg* Prwards point *and may be frandeered et redeemed as keg to a I woke' Cord soma* are ingccd stanfrg. Paint transferred a ,Heard canner to ravened es* Ito tea pregram Forteiteel permseon0e relmteled fora foe by callingthe number prodded below. Elehbk Cnrd charg to aro wheal in the hIcaborehip Renck Non, Tame and Contione In your ktentenrip Rewards Guile 11 you ham omelet's Memo vino enTeametleanexpresecomhowenha cc cal 1.1100-AXP-EARN (7974276). From oyermas. co/caed 3C6-111T2799. tt Mir Cc .ezn±tfr THE SHARPER IMAGE Earn More! New ways to earn points. Important Notice of Membership Rewards@ Program Changes Effective May 1, 2004, eligible Cardmembers will no longer accrue two Membership Rewards points for virtually every dollar charged at stand-alone hardware and home improvement stores. Instead, Cardmembers will accrue one point for every dollar charged at such stores. Everettchanges aptly wet lo Rewards Groan & Galt Feared Rewards Gam & Gott Reward* PIA Gott Miran Cardt Ceniurlarit Card Gold Financial. ONE FinareialOaccere Mahan Cad. Partin Finercial &nem Card. Fittry Ontedran EIPMS Wee, Got and Platinum Cat Spiro Cerchenters woo:sew 5, taut IWO poet la nary Cella, Chat OKI it the U.S. at quelled sTeTakne ertenntdeNS, drugstrea• gas steam the US Posts ' ard IN wireless Orme bapsflneds. elkpualwee14 wirdese tine accrue a9yam Yen Plc Coln. Earn Sx Points from sharperimage.com ALL YEAR! Sharper Image offers innovative products for the home, office and travel that make life easier and more enjoyable. PLUS, you can eam 5X Membership Rewards• points for every dollar you spend when you shop at www.sharperimage.com/amexbonus. Crier void ONLY when ycu go lo werw.etarperlmage.cemramethonus Trough 1913004. To own brews points, yw nazi be encored ct t e Nontershp Reward, program et the time tracheae rod charge your Each= to an elgire. wrotkel Nninton Comet Cord. Net veld 11 dorm gteeetnal orders ce Oce 0-e Shaw Image AuNce Sae. Other lama appty. Danes points veil be awardedratio 10-12weeks. ears 10. 1076 (MR Message 6195) Shop today at vninv.sharperintage. corniamexbonus and earn 5x points. (Bonus ID 1076) Continued on reverse Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726623 American Exprese• Aarnott REWARDS. POTTERYBA N Continental Mb Airlines M. Spafrndee YOUR REWARD Pr •ed tor ATE COPY 7 stemeestshirt Bt1 1) V Plan Your Next Vacation with Marriott Rewards® Voted Best Hotel Program in the World by Business Traveler magazine seven years in a row. With 300 reward options Marriott Rewards lets you choose from hotel stays, airline miles, vacation packages, and more! Earn and redeem Marriott Rewards points at nine quality Marriott® hotel brands worldwide, offering more resorts, spas and on-site golf than any other program. Visit MarriottRewards.com for a full listing. Redeem Points for Pottery Barn Brands Certificates Pottery Barn, Pottery Barn Kids and PBteen are a few of the newest Membership Rewards® partners. For comfortable and casual furnishings and accessories for your entire home, from your living room to your child's rooms, Pottery Barn, Pottery Barn Kids and PBteen's gift certificates are redeemable through our stores and catalogs. Fly to Japan for only 30,000 Membership Rewards® Points! In celebration of -five years of service from Houston to Tokyo/Narita, Continental Airlines offers Membership Rewards® enrollees reward travel to Japan for 50% off the standard Membership Rewards® points. From April 1 through May 30, 2004, transfer 30,000 Membership Rewards points into your OnePass® account and redeem for a roundtrip, trans-Pacific, Standard Reward Economy-Class ticket. You would normally need to transfer 60,000 Membership Rewards points. Oder veld Ccratertal Arrineescoeraled Ranh. teerery must rade Conhnerdal WAY& Mothered travel dates emit allege pareease r lavedable. Terre ard Ctechares d the °Wass pagan apply. 1.000 Meerterehp Rewards porn equals 1,000 OrePass Wes Earn DOUBLE Points from Spa Finder - All Year! You can now earn DOUBLE Membership Rewards® points on all purchases online from Spafinder.com or by calling 1-888-ALL-SPAS and using your American Express® Card-- everyday, all year! Choose from gift certificates redeemable at over 1,100 day, destination and resort spas worldwide and from a wide selection of products from the spa merchandise collection. Otren valid Ulm* 1241/01. To be etrutre b earn teen pekes yes nand be welled in the Membershth Cat m al the Wa lathe= ton h otarettwerem putcheue . occur ae ttles enttaled /Worthen Create unique experiences with Your Reward® Use Membership Rewards® points for a night on the town or an evening in with friends! With the Your Reward program, experience two house seats to a Broadway show, dinner for you and your guest and limousine transportation for 265,000 points or bring a personal chef into your home to teach a cooking class for eight for 95,000 points. Page 6 of 10 To transfer Membership Rewards' points to Marriott Rewards, visit www.amerIcanexpress. corn/rewards or call 1.600-AXP-EARN (297-3276) (MR Message 4508) To redeem points, visit wvnv.amerIcanexpross. com/rewards or cal 1.800-AXP-EARN (297-3276). (MR Message 3219) To transfer Membership Rewards points to OnePass miles, visit www.americanexpress. corn/rewards or call 1-800-AXP-EARN (2974276). (MR Message 2100) Visit nnvw.spalindeccom or call 1-888-ALL-SPAS and start earning double points! (Bonus ID 6441) For more information visit waamericanexpress. com/rewards or call 1.600-AXP-EARN (297-3278). (MR Message 2160) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726624 DUPLICATE COPY °13&T"are 03/12/04 Page 7 of 10 Notice of Changes to Your Agreement We are making Important Changes to your American Express Cardmember Agreement governing the American Express° Card Account identified on this Notice. We urge you and any Additional Cardmembers on your Account to read this Notice carefully. The changes made to the Cardmember Agreement will become effective as indicated below. This Notice formally amends that Agreement and any contrary or conflicting language In that Agreement Is replaced fully and completely. Note that the terms of your Account are subject to change (including increasing APRs and fees and changing fixed APRs to variable APRs) In accordance with the Agreement governing your Account. All terms of the Agreement not amended herein remain In full force and effect. This Is an important Notice of changes to your American Express Card Account Agreement. We recommend that you carefully review the changes, and then Me this Notice for future reference. If you have questions regarding this Notice, please call the telephone number listed on the back of your American Express Card. Dishonored Payment Fee (Effective May 8, 2004) We are increasing the fee to $38 whenever any check, similar Instrument, electronic payment order that we recelve,.or a check presented at an American Express Travel Services Office or other authorized location is not honored by your bank or other financial Institution. Accordingly, we are amending the Other Fees section of your Cardmember Agreement applicable to Dishonored Payments by replacing "$29' with "$38' We ere also replacing the 129" with "$38' In the Fees section of your "Agreement between Cardmember and American Express Travel Related Services Company, Inc. Concerning Electronic Funds Transfer Services.' APR Applicable to Sign & Traver and/or Extended Payment Option Accounts (Effective with billing periods ending in June 2004) We are amending the Finance Charges section of your Sign & Travel and/or Extended Payment Option Agreement as follows: Determining the Prime Rate Applicable to Your Account: We are changing the timing of when we determine the Prime Rate used to calculate the variable APRs applicable to your Account to the higher of the 1st or 25th day of the month prior to the month In which your billing period ends. Accordingly, the subsection of the Finance Charges section of your Sign & Travel and/or Extended Payment Option Agreement that describes the Prime Rate is revised to replace "20th day" with "25th day' APR Applicable to Accounts in Default• We we changing the Default Rate applicable to your Sign & Travel and/or Extended Payment Option Account from a fixed APR of 23.99% to a variable APR equal to the Prime Rate plus 21.99%. This change will apply to Accounts that are at the Default Rate as of the effective date as well as Accounts that go into default in the future. Accordingly, the sentence in the Finance Charges section of your Sign & Travel and/or Extended Payment Option Agreement that describes the Default Rate is replaced with the following sentence: "The Default Rate is a DPR which corresponds to an APR equal to the Prime Rate plus 21.99%." Monthly Payment•Minimum Payment (Effective with biting periods ending in June 2004) We are changing the calculation of the Minimum Payment on your Sign & Travel and/or Extended Payment Option Account In some cases, as described below, we will increase the Minimum Payment by $15. Accordingly, we are revising your Sign & Travel and/or Extended Payment Option Agreement by replacing the third paragraph of the Billing Statement-Minimum Payment section with the following: 'Each Account statement vitt reflect a Minimum Payment due upon your receipt of the Account statement. The Minimum Payment for any Charges will be the total of (i) any previous billed Minimum Payments that remain unpaid on the Closing Date of the statement and (ii) the greatest of: (1) 150th of the New Balance shown on your Account statement on the Closing Date of the baling statement (the calculation of which is rounded up to the nearest whole dollar), (2) the current month's billed Finance Charges, or (3) $20 (or the New Balance if it is lessthan $20). If the greatest of the three calculations immediately above Is the current month's billed Finance Charges, then we will add $15 to the calculation of the Minimum Payment. You may pay more than the Minimum Payment, up to the entire New Balance, at any time." BP/CO2FYI/0304 EFTA01726625 DUPLICATE COPY Ed F.:: Pages of IC Other Important Information About Your Account Annual EFT Error Resolution Notice This notice is to inform you about how you should notify us of errors or questions regarding any electronic fund transfers you initiate using your American Express Card or electronic payments you make to American Express using Pay By Phone, Pay By Computer, or any other American Express electronic payment service. In case of errors or questions about your Electronic Transfers, please telephone us at 1-8004PAY-AXP for Pay By Phone and Pay By Computer questions, and at 1-BOO-CASH-NOW for Express Cash and Automatic Payment questions. Alternatively, you may write to us at the Express Cash Operations address Indicated on your billing statement or E-mail us by clicleng on the Customer Service Link online at vnvw.americanexpress.com. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared or question arcee. When you contact us, please provide the following information: (1) Tell us your name and account number. (2) Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. (3) Tell us the date and dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days of the call. We will determine whether an error occurred within 10 business days and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide we need up to 45 days, we will credit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time 4 takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. For errors involving new accounts, point-of-sale or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation. BP/CO2FYI/0304 EFTA01726626 DUPLICATE COPY aosinaoate Page 9 of 10 03/12/04 An Important Notice Concerning Cardmember Privacy This Privacy l Notice is addressed to United States holders of personal American Express ° Charge Cards or accounts, Optima Cards or accounts, and other personal credit card accounts that we issue, and to United States holders of business charge and credit cards from OPEN: The Small Business Network from American Express. This Notice explains how we collect and safeguard information about you and how to tell us your opt out choices. In this Notice, American Express Travel Related Services Company, Inc., American Express Centurion Bank, and American Express Bank, FSB are called 'American Express,' "we,"our," and `us.' The cards and accounts that we issue are called 'Cards' or 'Card accounts." Holders of those Card accounts are called 'Cardmembers' or 'you."Affiliates" refers to other companies in the American Express family, related to us by common control or ownership. What Information Do We Collect? We obtain Information about you from a variety of sources. You provide us with information about yourself, for example by completing Card applications. This includes your name, address, social security number, and income and asset information. Your use of the Card and your other transactions with us and our Affiliates provide us with additional Information, such as your spending and payment history. Other sources, such as credit reporting agencies and providers of marketing information, furnish us with additional information about your credit history, purchasing preferences, and other matters. We also obtain information In connection with our efforts to protect against fraud. We call all of this information 'Cardmember Information.' What Do We Do with This Information? We use Cardmember Information in connection with delivering products and services to you. To do this it Is often necessary to share it with our Affiliates and other ' companies we work with. These include companies that manage Card accounts, offer affinity, frequent-user, and reward programs, companies that perform marketing services and other business operations for us, and companies whose products or services are provided as a benefit of your Card account. We may also share Cardmember Information with other financial institutions with whom we jointly offer products and services. And we may disclose it to other third parties as permitted by law. For example, we disclose Cardmember Information in response to subpoenas, to credit reporting agencies, and to help prevent fraud. Your Opt Out Choices You have 'opt out' choices about offers that may be sent to you and how those offers may be delivered to you. You may also opt out from certain disclosures of Cardmember Information. Your opt out choices and how to opt out are explained below. Offers for Products and Services of Other Companies We work with other companies, such as merchants that accept the Card, so that you may receive offers for their products and services. We use Cardmember Information to help make these offers more relevant and valuable to you. If you respond to one of these offers, the other company will know certain information about you, such as your name, that you are a Cardmember, and that you met the qualifications established for the offer. Your choice: You may opt out from receiving these offers by calling us at 800-297-8378 or by filling out the attached form and returning it to the address on the form. You may also Include the form with your regular payment. Please Note: You may receive additional privacy notices that provide information and different opt out choices for other Card accounts that are applicable only to those accounts. Please complete this form if you choose to opt out and wish to mail your response rather than use the toll-free number, which is 800-297-8378. If you have already given us your choices, you don't need to respond unless you want to change your choices. Return this form to American Express along with your payment coupon using the payment envelope enclosed with your statement. Offers for Products and Services of Other Companies El Do not send me offers for products and services of other companies. Credit Information Provided to Our Affiliates K Do not share credit-related information about me (except as described in this Notice) with American Express Affiliates. Offers for American Express Products and Services Mail: Do not mail me offers for American Express products and services. K Telephone Offers: Do not contact me by telephone to offer me products and services. If you do not have a payment envelope, mail your response to: American Express Cardmember Information Services P.O. Box 299836 Ft. Lauderdale FL 33329-9836 MU/ILE/0304 FDR 706671 TS047 EFTA01726627 DUPLICATE COPY Page 10 oft() Offers for American Express Products and Services Mail Offers We may mail you offers for American Express products and services. Your choice: To opt out from receiving these mailings, call us at 800-297-8378 or fill out the attached form and return it to the address on the form. You may also include the form with your regular payment. Telephone Otters We may contact you by telephone about our products and services or those that we offer with our business partners. Your choice: To opt out from receiving telephone offers, call us at 800-297-8378 or fill out the attached form and return it to the address on the form. You may also include the form with your regular payment. Information We Share with Our Affiliates Our Affiliates include financial advisors, publishers, insurers, and travelers cheques issuers. American Express Travel Related Services Company, Ina, and American Express Centurion Bank, and American Express Bank, FSB are Affiliates of each other. We may disclose certain Cardmember Information to our Affiliates to provide services for your Card account and to develop and send you offers for their products and services. We are permitted by law to share with our Affiliates information about our transactions and experiences with you, such as your payment history. But you can opt out of our sharing with our Affiliates other credit-related information (such as your credit history as shown on a consumer report). Your Choice: To opt out from our sharing credit-related information with our Affiliates (except as perrnitted by law) call us at 800-297-8378 or fill out the attached form and return it to the address on the form. You may also include the form with your regular payment. E-Mail Offers We may send you e-mail offers for our products and services, and those of our Affiliates and other companies we work with. We don't share e-mail addresses with other companies for them to market their own products and services to you. Your choice: To opt out from receiving these e-mail offers, enter your preferences at the "Set E-Mail Preferences" page of our Internet Privacy Statement at www.americanexpress.com/preferences. Additional Information About Your Opt Out Choices If you are the primary Cardmember on your Card account, your opt out choices will also apply to any other Cardmembers on your Card account. If you opt out, vie may still include notices and information about the Card and other products and services when communicating with you about your Card account and related products and services. Information Security We take commercially reasonable physical, electronic and procedural steps to help safeguard Cardmember Information. Former Customers If you cancel your Card, or your Card account(s) are closed, we will continue to treat and safeguard Cardmember Information about you as described in this Notice. For Vermont Cardmembers Only If your Card account has a Vermont billing address, we will automatically treat your account as if you had checked the lower-left hand box on the attached opt out form. We may share your name and contact information, and information about our transactions or experiences with you, with financial institutions with whom we jointly offer financial products and services and with our Affiliates. This Notice describes opt out choices about certain other uses of Cardmember Information. thU/1LE/0304 FDR 706471 T$047 EFTA01726628 Platinum Card® Statement of Account MS= PresiauS Bakoce $ 2,253.19 PammtniCrWMS DUPLICATE COPY ANtrnter New Balance $ 1,895.10 °mime*. 04/11/04 manmigthip,:nestr PO aft0/29104:o 1t t: lxan we litOkteuSrein tiet4wekdir lrood Page 1 of 8 Please Pay By 04/26/04 Please refer to page 2 for important information regarding your account Terms - Payable in full upon receipt of statement. Pay your bill online anytime, anywhere at www. americanexpress.com/paybIll. For automatic replacement of a lost, stolen, non-received or damaged card, call 1-800-992-3404. For automatic balance information, please call 1-800-525-3355 and press option 1-1. Contact us at wvAv.americanexpress.com or call Customer Service at 1-800-525-3355. Platinum Travel Service - Customized Travel Planning When you need to make travel plans, know that you can rely on Platinum Travel Service (PTS) --a full-service travel agency dedicated to handling all of your travel needs. PTS is accessible with a toll-free telephone call from anywhere in the world. Our experienced and resourceful travel counselors are ready to help with every detail of your personal or business travel arrangements. And, when you book your reservations through PTS, you can also receive complimentary upgrades and amenities exclusively for Platinum Card€ members to make your trip just that much more enjoyable. Call PTS today at 1-800-443-7672 to take advantage of this special Platinum Card member benefit. Activity trgiceka FCC" *61 h ---Icriv AM, fi Th ill== C.vcDOCCt. 3-03PIG4,241PATmENTWE,IYID"biANIMV•i, Paton S;ercirg Amounts 2;253:19 4,,fVABNys wwkyoR 660.MADi -2987 v7", AlaSSSALE 03/21/04 SOHO CO-OP 116 WOOSTER STREETNY SALES 03/21/04 MTA NYCT BROOKLYN NY 298.72 MVM METROCARD 20.00 03/21/04 CVS STORE - 2400 NEW YORK NY HEALTH/BEAUTY-AIDS + Masa Nil en tteperloatenbekm, detach ard felvmwth you: payment Payment Coupon NEW YORK NY 10021-6217 Mail Payment to: 31.45 Continued on Page 3 Please Pay By: PteaSe enter account 04/s/64 number on all checks and correspondence. Payable in U.S. Dollars upon receipt with a bank in the U.S. or money order, processable through the Total Amount Due U.S. banking system. $1,895.10 AMERICAN EXPRESS P.O. BOX 2855 NEW YORK NY 10116-2855 LIM To Pay by Phone cal 1-800-I-PAY-AXP or 1-800472-9297. Check here if address or telephone number has changed. Note changes on reverse side. EFTA01726629 DUPLICATE COPY Accoura Hurter XXXX•XXXX.= Page 2 of 8 Payments: Your monthly statement is payable in full upon receipt. Payments must be h U.S. Dollars and drawn on a bank located in the US and (except for electronic payments) placed in the enclosed envelope with the remtance stub and the amount number indicated on your check. Do not send cash. Payments received after 120) noon pro n weekends or holidays may not to credited until the next business day. Please do not send post-dated checks. They will be deposited upon receipt. If payment is mado at any other location, there may be a delay in processing. We reserve the right to process checks etectronicaly, at first presentment and any re-presentments, by transmitting the amount of the ales*, routing number, account number and check send number to your financial institution. Your checking account may be debited as soon as the same day we receive your payment. It we can not collect the kinds electronically at first presentment, wemay Issue a draft against your account for the amount of the check Authorization for Electronic Payments: By using the American Express Pay By Computert Pay By Phone or any other American Express electronic payment service, you wit be authorizing furiencan Expres to initiate an electronic debit to the financial account you specify In the amount you request To use Pay By Co omputer, please Lostus at www.americanexpresspom. os or Stolen Card: If the Card is lost or stolen in the United States, contact us immediately at 1-800-9923404. Outside the U.S., contact the nearest American Express Travel Service Office or call us collect at 3M.393.1111. You ere You protected against any fraudulent use of the Card when you notify American Express before it is fraudulently used. Your maximum abilityis $50 should you fail to report its loss or then. Charge Card and Statement information: The annual fee is $395.00 for the Basic Platinum Card. The annual fee for the Additional Platinum Card is $175.00and for each Additional Gold Card on the Platinum Card account the annual fee is $45.00. Renewal Cards are issued every three years. If the Card you carry is damaged, you may have it replaced sooner by calli_ng Customer Service. The $5 annual subscription fee for Departures magazine is included in the annual fee for your Mtinum Card membershiq. If you do net wish to receive Departures magazine, please call 1-877-509-3993, Monday through Friday, Sam - 5pm ES . Yom orris discontinue your Membership by calling Customer Service. Be sure te keep your copy of the charge saps for comparison to your bred charges. The Statement Closing Dale is the last date that charges and credts are processed to appear on the statement. Your account will be Past Due if payment for your previous month's statement was received after the closing date. To keep your account current, pay by the payment due date shown on your statement Bi ing Rights Summary: In Case of Errors or Questions About Your Bill: If you think your bill is wrong, or if you need more information about a transaction which appears on your statement, write or call the Customer Service department as indicated on your paper statement, or elideon the Customer Service link online. We must hear from you no later than 60 days after we sent you the first boll on which the error or problem appeared. Although you may telephone us, doing so will not preserve your rights. What We Need From You When You Have A BilliV irity: 1. Your name and account number; 2. The dollar amount of the suspected error; 3. Describe the error and e • , if you can, why you believe there is an error. If yOu need more information, describe the item you are unsure about. you do net have to pay any amount in question while we are investigating, but you are still obligated to pay the parts of your bill that are not in question. While we investigate your inquiry, we cannot report you as delinquent or take any action to collect the amount in question. Please retain any receipts pertinent to yourdaim. Special Rules For Charge Card Purchases: If you have a problem with the quality of goods or services that you purchaSed with the Card, and you have tried in good faith to correct the problem with the merchant, you may not have to pay the remaining amount due on the goods or services. You have this protection only when the purchase pace was more than $50 and the purchase was made in your home state orwith 100 miles of your mailing address. (If we own or operate the merchant, cc if we mailed you the advertisement for the p r pro m property or services, all purchases are covered regardless of amount or location of purchase.) in Case of Errors or Questions About Your Electronic Transfers: Please contact us by clicking on the Customer Service Link online at iwroramedcanexpress.com, or you can call us at 1-800-IPAY-AXP for Pay By Phone and Pay By Computer issues, or 1-800-CASH-NOW for Express Cash and automatic payment issues. You can also write to the Express Cash Operations address indicated on your statement. If you think your statement, receipt, or transaction is wrong please contact us as soon as possible. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or error appeared. When contacting us: 1. Tell us your name and account number; 2. Provide the dollar amount of the suspected error; 3. Describe the error or the transfer you are unsure of, and explain as clearly as you can why you believe there is an error or why you need more inbrmation. We will investigate your complaint and correct any error promptly. If we take more than 10 business days to do this, we will credit your account for the amount you think is in error, so that you will have use of the money during the time It takes us to oompiete our investigation. Credit Balance: If a emelt balance (designated "CR") is shown on this statement, it represents money owed to you. You may make charges against the credit balance or request a refund. Requests for refunds should be made in writing to the Refund Unit at the Customer Service address indicated on your paper statement, or click on the Customer Service link *file. If you do not make sufficient charges against the credit balance or request a refund, we will, within 30 days after expiration of the six-month period following the date of the first staterreet Indicaing the credit balance, issue a che to you for the credit balance in your account if the amount is $1.00 or more. Important Notice to North Dakota Residents: If an account is past due for hvo or more taling cycles, elate payment fee of 1.75% of all past due amounts will be added. Change of Aediess correct on hoed do not emo Mawr Company Name Street Add rem City. Slate Zp Ccde Amt Coda ard Horne Phone Area Code rod Work Phone Email I T-1 TC r FE To Pay By Phone 1-800-472-9297 Customer Service, Lost or Stolen Card and all other services 1-800-525-3355 24 hours/7 days Car Rental Loss and Damage Insurance 1-800-1M-1670 Hearing Impaired (9am-5pm EST) M: 1-800421-9950 FAX: 1.800.695.9090 In NY: 1.800.522.1897 Travel Emergency and Worldwide Personal Assistance and Fine Dining 1.800.345-AMEX Platinum Card Travel Service and Fine Hotels, Resorts & Spas 1-800-443-7672 Platinum Card By Invitation Only I.800.321-RSVP • Correspondence Customer Service P.O. Box 7825 C.S Ft. Lauderdale, FL 33329-7825 Express Cash Operations P.O. Box 297815 Ft. Lauderdale, FL 33329-7815 Payments P.O. BOX 2855 NEW YORK NY 10116-2855 Providing youremail address to American Express will enable you to receive special offers, suited to your needs. EFTA01726630 DUPLICATE COPY Arcot *Mace X>O(-)OOCa Claci-g Dale 04/11/04 Page 3 of 8 New Activity Continued Fuego Zfordrg Amount $ 03/21/04 BRITANNICA SUBSCRP 8004234229 IL 10.81 ON-UNE SUBS 03/21/04 SEPHORA a33667TH STNEW YORK NY 44.54 DUTY FREE STORE 03/23/04 BARNEYS NEW YORK 660 MADISON NY 110.80 SALES 03/24/04 GALERIA ART & FRAMINNEW YORK W 135.78 ART DEALERS/GALLERY 03/24/04 VIRGIN MEGASTOR 5343NEW YORK NY 111.18 40 CUSNIDEO/CASSETTES 03/25/04 PAPYRUS M005 2127170002 NY 24.50 GIFT ITEMS 03/29/04 SMYTHSON OF LONDON LONDON SWI X 9AX UNITED KINGDOM Description Price Uoyds-FDE 95.00 03/30/04 BALLY RETAIL #1 NEW YORK NY 1,060.87 SHOE STORES 04/04/04 MINES MUSIC STORE 866-712-7753 TX 10.98 ELECTRIC DOWNLOAD 04/05/04 NEIMAN MARCUS PALM BEACH FL 36.57 TREATMENT 34.50 04/09/04 ACTION DISCOUNT 2125338200 NY 100.95 BEAUTY SUPPUES/ACC sato 176.67 Pours* Start-g Total of Now Activity New Charges 2,193.82 Payments/Credits -2,551.91- EFTA01726631 DUPLICATE COPY raX 36°(=. Page:of 8 EFTA01726632 Totals For questions about your Membership Rewards account, contact 1-800-AXP-EARN (297-3276) www.americanexpress.com/rewards American Express Membership Rewards PO Box 297813 Ft. Lauderdale, FL 33329.9785 MembeNgicilliffifiYis' Monthly Statement and Program News —Statement Period February 1, 2004 - February 29, 2004 Account actiVrty after this period does not appear on this statement Pr aed for taratato Rex About Available Points 39,714 Points are available when charges are paid In full and all your accounts are in good standing. Account Summary New Points Earned 02/01/04 - 02/29/04 Opening points balance 36,757 New points earned +2,957 Points transferred or redeemed 0 Reinstated points and adjustments 0 New points balance =39,714 Points Activity On Bonus Points Total Points Activity Eligible Charges Awarded Per Card 2,957 0 2,957 2,957 0 2,957 Memberata Reads paints earned may be Ulna' NCI a redeem.] x Song as all coaled Cad axarts xe n acd stairg. Pars translated a roamed carne be leitted b..tk Into be prawn. Forfeited points an be reinstated for 3 tee by calIng the number provided below. Efgbie Cad charge: se etAined in the Itenterap ROMarth =gram Tara al Cabana n your Mentento Rotacta Gude. II you nave cnatans plebe visit wannamettcane area. con:awards a obi 1.803:4XP-EARN (97-3276). From baba, cal Wee 815316.2299. Ari ;rite N.-$S.iti•td t. h•EmetliSttio itkew • • • 1174:11 0 .1 • _ • MINE Earn More! New ways to earn points. Important Notice of Membership Rewards® Program Changes Effective May I, 2004, eligible Cardmembers will no longer accrue two Membership Rewards points for virtually every dollar charged at stand-alone hardware and home improvement stores. Instead, Cardmembers will accrue one point for every dollar charged at such stores. Prop^ energies appli met b eR_wtab Green dancer Preferred Raba Green & Ocid. Rewards Plus Oka Platinum Cana Y urior0 Cad. Carl F i ONE Rabid Mona Mermen Card, IN:darn Flaccid Swans On Fairy American OXe$3 Green, Gob end Playa Cat lag de Conineentae Yawata to aeon* eno pante Sec in the u3. .1 cabbed standalone scam:a:keen abeam gam sham, the U.S.Rocetal vt7Jeact da;dl t d Wiese pane bill paymerb. auk pachbea el wbncos tattathart* on one pant per abr. Mortgage Rates Are Low! Earn Thousands of Points! If you're looking to buy a home or refinance your mortgage, American Express Mortgages can save you hundreds of dollars a month In mortgage payments. Plus, you can get a same-day loan decision and earn thousands of Membership Rewards® points. Madge bans are acceded by Arnetan Eaten Bat F58, anPDC:Inured loierX bwings bank Amxcan EN:ons Bark FSR u an Artenerm E cavalry and an Equal Howirg Lender. Yoboetpialo to own pans, )tou must to ended in the MarberthP Para. Fcarwrixtle Cannibal 000489. You cancan 12 50 Pact la arty 510,000 in taked loan value. Pan can boacard to your =aunt 101312 weeks au your ban has been *pored end Gaud. Man II); 9206. Page 5 of 8 American Express• 1.2a' .:i4E145ERSHIP 11 AR Pi (MR Message 6195) Contact us todayl Visit www.americanexpren. com/mortages cr call 1.800-AXP-1008. Use offer code C69. (Bonus ID 9208) Continued on memo Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726633 American Express Elizabeth. Arden IIIIII=ISECATE COPY nt Nimber Double Points for Mother's Day at Elizabeth Arden Buy your Mother's Day gift certicates early or treat yourself with a spa package from Elizabeth Arden Red Door Salons. Earn double points from April 10th to May 10th on any red door salon & spa purchase of $150 or more online or in a Red Door Salon. style rev,3rds•primes Aeroplane) H YAT,T . .: • HOTELS .4 RESORTS . Bonus ROMs oral avotabledpalbpalke Rol Door Wm Ixelbre ad to onine Ifentalcos,nol vabi as and Red Dar Salons kcal valHnclepartnen1 Mn. Al Rea Dom callieMes abased crane aro eepapfar boors and may usoiel any Rea Door Spit 03* catradoe vetinclereeereM slats ' bows pat Offer vaM ter 0ixd 101h - May 106, StaxIald miaow% rims Doran Introducing Aeroplan®/Air Canada! Membership Rewards® program welcomes Aeroplane ! Starting April 1, 2004, transfer Membership Rewards points to Aeroplan Miles for travel to over 120 countries on the seventeen members of the Star Alliance— network, including Air Canada. 1,000 Membership Rewards points equal 1,000 Aeroplan Miles. Redeem Membership Rewards® Points for a New LO Microwave LG, one of the world's leading manufacturer of microwave ovens, would like to introduce the first Combination Microwave Oven and Toaster for 23,000 points. This item comes in Stainless Steel and features a .9 CU FT oven capacity, 900 watt microwave, and 800 watt toaster with 9 browning levels.(PRM342) Earn 10x Points from FTD.COM® This Mother's Day! Find the perfect way to show how much you care this Mother's Day with FTD.COM. Choose from floral arrangements hand delivered by an FTD® Florist. Or, send gourmet chocolates, relaxing spa sets and more! Shop online and earn 10x points at www.ftd.com/amoxpromo. CO* vslil on path:nes ban vovalldoantamexpromo tveo511 IMV01. Camel be scatevad rah any taw Men a special petitions. Not yid on Disney* produets. To be 46*M la bonus pat. you awl be enrosm in ye moriseetiv Rondo, program a II* WM of pwebae and thaly. yas Nakao to en Motile. waled kankanEuxess. Card. Pons paints re aeinal lo your account wain 10-12 roman itw theses *spew on your bilrg sIaamcrt Bona ID: 1675. Redeem for Stays at Hyatt Hotels and Resorts®! Membership Rewards® enrollees can redeem points for rejuvenating stays at participating Hyatt hotels and resorts worldwide, with stay certificates available for 25,000 to 60,000 points. With more than 200 locations worldwide, Hyatt hotels are renowned for distinctive architecture, award-winning cuisine and impeccable service. Now is the perfect time to enjoy the many experiences Hyatt has to offer, as unique and different as its location and surroundings. Fa daukd Hyall *Waft Tenn aM Coot ors end InIcandon, please vial hbeatcmos.hytaccm. Pago 6 of 8 Call 1-800.99ARDEN or visit www.reddoor salons.com. (Bonus ID 9788) To redeem, go to americanexpress.com/ rewards or cal 1-800-AXP-EARN (297-3276) (MR Message 7057) To redeem, visit wvAv.amedcanexpress. com/rewards or call 1-800-AXP-EARN (297-3276). (MR Mesage 8028) Shop at www.ftd.com/ amexpromo this Mothers Day. (Bonus ID 1675) For more information, visit vAvw.americanexpress. corn/rewards or call 1-800-AXP-EARN (297-3276) (MR Message 6304) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726634 DUPLICATE COPY cd For kccor4 Numter then; Dele >COCCX>DOa 04/11/04 Page 7 of 8 1. 0 ....CUstOmbaraSe Neiman Marcus Shopping Earns Extra Rewards Reward yourself twice for each purchase when you shop with the Platinum Card® at Neiman Marcus stores nationwide. Simply enroll your Card in the Neiman Marcus InCircle Rewards® program and earn one InCircle Rewards point as well as one Membership Rewards® point for every purchase you charge using your enrolled Platinum Card. The InCircle Rewards program gives you one point for each dollar charged to your enrolled Platinum Card excludne sates tax, shipping, beauty salons, alterations, gift packaging and NM gift cards*. Membership Rewards Terms and Conditions apply. For more information, or to enroll your Platinum bard with InCircle Rewards, call 1.888-INCIRCLE (1.686.462.4725). (CE 104304) Benefits at Equinox Fitness Clubs It's not fitness. It's life. Equinox enhances your fife inside and outside the gym. And, when you use your Platinum Card® to purchase a one-year membership at the standard Platinum Card rate, you'll receive benefits that do just that. Enjoy an All-Club Access upgrade for entry to locations throughout NY, CT, Chicago and LA for personal training, spa sessions, and more.* Card members who already belong to Equinox can contact the club to receive five guest passes, an Equinox gym bag and T-shirt. *Upgrade to All-Club Access membership is for first year of membership. Offer valid for new members only. Visit www. equinoxfitness.com or al 212-774-6376 to get started today. (CE 104338) Enjoy Fine Dining Around the World For dinner reservations across town, across the country, or across the ocean, look to the Fine Dining program available to you as a Platinum Card® member. Every day, a reservation is held at more than 1,000 of the most highly acclaimed restaurants in the U.S., Canada and abroad. So, when the need arises for a reservation at a hometown favorite or an outstanding restaurant in another city, rely on the Fine Dining program. Reservations are provided on a first-come, first-served basis, so please call as early as possible. Ali cancollafions must be made by calling Platinum Cando Concierge at least 24 hours In advance of the reservation. Otherwise, a ;15-per-person cancellation fee ($60 minimum, $120 maximum) will apply. To make a Fine Dining reservation, call Concierge at 1.800-345.2639, option 2 (CE 104341) Earn Double Points Every Day on the Platinum Card® Earn double Membership Rewards® points for your purchases when you use your Platinum Card at supermarkets, drugstores, gas stations, the U.S. Postal Service, and to pay wireless phone bills. Double points for everyday purchases is an ongoing benefit of your Platinum Card membership. And you'll continue to earn one point for every eligible dollar charged to your Platinum Card when making other purchases. Offer applies at qualifying stand-alone drug stores, gas stations, and the U.S. Postal Service. Not valid in the departments of superstores or warehouse clubs. To pay your wireless phone bill automatically, please call your wireless provider. itiVi7o moot, For more information, call Platinum Card Customer Service at 1.800.525.3355. (CE 104302) FEE-FREE American Express® Travelers Cheques! As an American Express Cardmember you can purchase FEE-FREE* American Express Travelers Cheques and Cheques for Two® at participating American Express Travel Service locations. Behind every M Travelers Cheque is someone who can help in a travel emergency s che Travelerse 24/7—from replacing lost or stolen Cheques, to assistance with replacing lost credit cards and passports.** Cheques 'Not all services available at all locations. Bulled to all local laws and cash availability. —Proof of Travelers Cheques purchase may be required Credit Card Rep acemenl Assistance is for major bank-issued credit cards only. Fees for passport/credit card replacement are the sole responsibility of the customer. For complete Terms, call 1-800-AXP-8347. To find your nearest American Express Travel Senn'oas location, call 1.800-AXP-8347. (CE 104335) Offers aro made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726635 DUPLICATE COPY Pr oar Page 8 of 8 TARElaNA11.211 Share Our Strength's Taste of the Nation American Express is The Official Card of Share Our Strength's Taste of the Nation®, a series of culinary benefits supporting anti-hunger and anti-poverty efforts. You can help support a worthy cause while enjoying delicious tastes from talented chefs. Every spring, thousands of chefs and restaurateurs donate their product, time and talents at more than 70 events throughout the United States and Canada. To find a Taste of the Nation event near you and purchase tickets, visit www.tasteofthenation.org/amex. One-hundred percent of ticket proceeds go towards anti-hunger and antl-poverty programs. www.tasteofthenation. orglamex. (CE 104318) New TravelFunds® Card Offer for AARP Members A special offer for AARP members: Receive a complimentary emergency travel kit with the purchase of $1,000 or more in TravelFunds Cards from American Express*. It's a prepaid, reloadable card that's safer than carrying cash, and isn't linked to your bank account. If it's lost or stolen, your balance is refunded, usually within 24 hours. Offer also available for purchases of American Express Travelers Cheques and foreign currency. 'Limit one kit per order. For complete Terms and CondrUons, visit wnaarp.orgiamex and enter promotion code 101. Offer available for AARP members only at www.earp.org/amex and enter promotion code 101 on the order form. (CE 104331) Now Accepting the American Express® Card BJ's Wholesale Club, Inc. - Now accepts the American Express Card. Visit a Club today! For the BJ's Club nearest you, go to www.BJS.com or call 1-800-BJS-CLUB. Pan American Airways - Serving New England, Myrtle Beach, SC, Florida and the Caribbean. Visit www.Flypanam.com or call 1-800-FLYPANAM and experience our comfort and convenience. National Product Sales - NPS is focused on the customer looking for great values. Join us on the Web at www.E-NPS.com. Also, check out our great values at www.NPSBookie.com. If there are other places where you would like to see the Card accepted, please can the Customer Service number that is located at the top of your statement Or the number that is on the back of your Card. (CE 104270) It's Save - Big Time on Home Improvement From April 1 - May 31, 2004, home improvements can be even easier with these great rebates from top home brands. Simply use your American Express® Card to buy participating manufacturers' featured products. Once you're finished, mail in the required rebate redemption materials and your American Express branded gift card will be on Its way. Happy home improving! Qualifying products must be Ruchased on an American Express Card between April 1, 2004 and May 31, 2004. Redemption materials must be postmarked by June 30,2004. Redemption requirements vary by manufacturer. Offers are only valid in the continental U.S. and are not redeemable in-store. Please allow 6 to 8 weeks to receive your rebates on an American Express branded gift card. Not responsible for lost, misdrected or UMW entries. Partners and rebate offers are subject to change without notice. C839:0001. Go to vAvw.americanexpress. corn/spring for specific information on the rebate offers, redemption requirements, qualifying products, and for rebate redemption instructions. (CE 104312) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726636 DUPLICATE COPY Platinum Card® Statement of Account 42i0136.'aiiSi5;wartt# einbeitlilkFlOgardsPr POIY4SIM/aliabtak at 0341/04, w6eirclrarors*Olarepaicrinl full and all acOoThlti Prnrviro m r cocci:go:de 05/11/04 Paget of 8 New Please Pay By Renew Balave S PamerftUWOS Now Ctsarge$ $ Balance $ 05/26/04 1,695.10 6,386.62 6,018.69 Please refer to page 2 for Important Information regarding your account Terms - Payable in full upon receipt of statement. Pay your bill online anytime, anywhere at www.americanexpress.com/paybill. For automatic replacement of a lost, stolen, non-received or damaged card, call 1-800-992-3404. For automatic balance information, please call 1-800-525.3355 and press option 1-1. Contact us at www.americanexpress.com or call Customer Service at 1.800.525-3355. Concierge - Personal Lifestyle Assistance Platinum Cards Concierge can help you with virtually any request, at any hour, anywhere in the world. Have Platinum Card Concierge secure reservations at an international or domestic restaurant for a special occasion or upcoming trip, locate goods and services unavailable locally, research entertainment options, arrange for special gifts, and much more. It's like having a personal assistant with you while at home or while traveling abroad. No request is too unusual, too large or too small--so call Platinum Concierge at 1-800-345-AMEX, option 2 to take advantage of the personal lifestyle assistance available to you as a Platinum Card member. Terms and Conditions apply. Activity I'd" 4"P“tL"d ' New Activ Card )CCa.XaM 04/23/04' PAYMENT RECEIVED - THANK YOU ren0nspewrw3 Amounfl 1,895:101; • 04/19/04' SAKS FIFTH AVE'-043 PALM BEACH FL 430111061 FURLA HANDBAGS -275 60'; . 405/36/04°, POLO RETAIL CORP NEW YORK 9 ,r V. 082145543APPAREUA,CCESSOjI S Pkose Ion on Ihiperforslion Wow, death and reurn win your paFnect Payment Coupon 21 - 6217 ,,,,, Mail Payment to: Total Amount Due $6,018.69 AMERICAN EXPRESS P.O. BOX 2855 NEW YORK NY 10116-2855 -92 33 Continued on Page 3 Please pay By: Please enter account a../04 number on all checks and correspondence. Payable in U.S. Dollars upon receipt with a bank in the U.S. or money order, prOteSSable through the U.S. banteng system. To Pay by Phone call 1.800-I-PAY-AXP or 1.800.472.9297. Check here if address or telephone number has changed. Note changes on reverse side. EFTA01726637 DUPLICATE COPY gyr 7 Fo Accoun Number XXXX-)0(XX Page 2 of 8 Payments: Your monthly statement is payable in full upon recut. Payments must be in U.S. Dollars and drawn on a bank located in the US and (except for electronic payments) placed in the enclosed envelope with the remittance stub and the account number indicated on your check Do not send cash. Payments received after 12:00 noon or on weekends or holidays may not be credited until the next business day. Please do not send post-dated checks. They will be deposited upon receipt. If payment is made at any other location, there may be a delay in processing. We reserve the tight to process checks electronically, at first presentment and any re-presentments, by transmitting the amount of the Oink, routing number, account number and check sepal number to your financial institution. Your checking account may be debited as soon as the same day we receive your payment. If we can not cofect the funds electronically at first presentment, we may issue a draft against your account forthe amount of the check Authorization for Electronic Payments: By using the American Express Pay By Computers Pay By Phone or any other American Express electronic payment service, you will be authorizing American Express to initiate an electronic debit to the financial account you specify in the amount you request. To use Pay By Computer, please visit us at vnwtamericanexpress.com. Lost or Stolen Card: If the Card is lost or stolen in the United States, contact us immedately at 1.800.992.3404. Outside the U.S., contact the newest American Express Travel Service Office or call us collect at 3W-393-1111. You we fully protected against any fraudulent use of the Card when you notify American Express before It is fraudulently used. Your maximum liabilihris$50 should you fail to report its tosser theft Charge Card and Statement Information: The annual fee is $395.00 for the Basic Platinum Card. The annual fee for the Additional Platinum Card is $175.00And for each Additional Gold Card on the Platinum Card account the annual fee is .00. Renewal Cards we issued every three years. If the Card you carry is damaged, you may have it replaced sooner calling Customer Service. The $5 annual subscription fee for Departures magazine is included in the annual fee for your Platinum Card membership 1l you do not wish to receive Departures magazine, please call1 -877-509-3993, Monday through Friday, 9am - 5pm EST. You may discontinue your Membership by calling Customer Service. Be sure to keep your copy of the charge slips for comparison to your billed charges. The Statement Closing Dale is the last date that charges and credits are processed to appear on the statement. Your account will be Past Due if payment for your previous month's statement was received after the closing date. To keep your account current, pay by the payment due date shown on your statement Billing Rights Summary: In Case of Errors or Questions About Your Bill: If you think your bill is wrong, or if you need more information about a transaction which appears on your statement, write or call the Customer Service department as indicated on your paper statement, or dick on the Customer Service link online. We must hear from you no later than 60 days after we sent you the first bit on which the error or problem appeared. Although you may telephone us, doing so will not preserveyourrightS. What We Need From You When You Have A Billing Inquiry: 1. Your name and account number; 2. The dollar amount of the suspected error; 3. Describe the error and explain, if you can, why you believe them is an error. If you need more information, describe the item you are unsure about. You do not have to pay any amount in question while we we investigating, but you are still obligated to pay the parts of your bill that are not in question. Wnile we investigate your inquiry, we cannot report you as delinquent or lake any action to collect the amount in question. Please retain any receipts pertinent to yourdaim. Special Rules For Charge Card Purchases: If you have a problem with the quality of goods or services that you purchased with the Card, and you have tried in good faith to correct the problem with the merchant, you may not have to pay the remaining amount due on the goods or services. You have this protection only when the purchase price was more than $50 and the purchase was made in your home stale orynthin 100 miles of your mailing address. (If we own or operate the merchant, or if we mailed you the advertisement for the property or services, all purchases are covered regardless of amount or location of purchase.) In Case of Errors or Questions About Your Electronic Transfers: Please contact us by clicking on the Customer Service Link online at wiwcamericanexpress.com, or you can call us at 1.800-IPAY-AXP for Pay By Phone and Pay By Computer issues, or 1.800-CASH-NOW for Express Cash and automatic payment issues. You can also write to the Express Cash Operations address indicated on your statement. If you Wink your statement, receipt, or transaction is wrong please contact us as soon as possible. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or error appeared. When contacting us: 1. Tell us your name and account number; 2. Provide the dollar amount of the suspected error; 3. Describe the error or the transfer you are unsure of, and explain as dearly as you can why you believe there is an error or whyyou need more information. We will investigate your complaint and correct any error promptly. If we take more than 10 business days to do this, we will credit your account for the amount you think is in error, so that you wit] have use of the moneyduringthetime it takes us to compete our investigation. Credit Balance: If a credit balance (designated 'CR') is shown on this statement, it represents money owed to you. You may make charges against the credit balance or request a refund. Requests for refunds should be made in writing to the Refund Unit at the Customer Service address indicated on your paper statement, or click on the Customer Service link online. If you do not make sufficient charges against the credit balance or request a refund, we wit, within 30 days after expiration of the six-month period Viewing the date of the first statement indicating the credit balance, issue a check to you for the credit balance in your account it the amount is $1.00 or more. Important Notice to North Dakota Residents: If an account is pastdue (*Iwo or more billing cycles, a late payment fee ol 1.75%of all past due amounts will be added. Charge of Address IIcaned on front do nor uto Name Company Name &met Addmiss Gay. State rip Code Arco Code and Homo Phone Area Colo and Work Phono Email r J LI To Pay By Phone 1-800-472-9297 Customer Service, Lost or Stolen Card and all other services 1.800.525.3355 24 hours/7 days Car Rental Loss and Damage Insurance 1.800.338.1670 Hearing Impaired (9amSpm EST) 1TY: 1-800.221.9950 FAX: 1.800.695.9090 In NY: 1.800-522-1897 Travel Emergency and Worldwide Personal Assistance and Fine Dining 1.800.345-AMEX Platinum Card Travel Service and Fine Hotels, Resorts & Spas 1-800-443-7672 Platinum Card By Invitation 011y 1-800-321-RSVP O Correspondence Customer Service P.O. Box 7825 CS FL Lauderdale, FL 33329-7825 Express Cash Operations P.O. Box 297815 FL Lauderdale, FL 33329-7815 Payments P.O. BOX 2855 NEW YORK NY 101184855 Providing your emai address to American Express wil enable you j to receive special otters, suited to your needs. EFTA01726638 DUPLICATE COPY ant Nurber Ckoirg Ogi )OOOOOOO 05/11/04 Page 3 of 8 Now Activity Continued Forocrr *crag Amount, 04/13/04 FEDEX AB845134992699NEW YORK NY 1 HEAVYWEIGHT TO: FRANCIS GB FROM: GEORGE BANFORD 10022 1 HEAVYWEIGH 7LB AWB845134992699 FEDEX CUSTOMER SERVICE 81-800-622-1147 94.78 04/18/04 SAKS FIFTH AVE -010 PALM BCH GARDEN FL FASHION Description FURLA HANDBAGS 509.75 04/21/04 BRITANNICA SUBSCRP 800-323-1229 IL ON-LINE SUBS 10.81 04/21/04 CLUB MONACO 81023 NEW YORK NY FAMILY CLOTHING 280.25 04/21/04 SEARLE NEW YORK NY WOMEN'S READY-TO-WEAR 350.86 04/22/04 GALO SHOE IMPORTS NEW YORK NY SHOES 128.18 04/23/04 SHOE INN PALM BEACH FL 5999/38 SHOES/ACC 385.84 04/23/04 NEIMAN MARCUS PALM BEACH FL NUTMEG GNGER 50.00 BASIL MANDRN 50.00 BALANCE REF TO INVOICE 1,215.82 04/27/04 MTA NYCT BROOKLYN NY MVM METROCARD 20.00 04/29/04 BOYDS OF MADISON DEP2128386558 NY 16MEDICAL SUPPUES 42.90 • 04/29/04 BCBG 8803 NEW YORK NY APPAREL ACCESSORIES 108.63 05/01/04 POLO RETAIL CORP NEW YORK NY APPAREUACCESSORIES 335.65 05/01/04 LA PETITE COQUETTE NEW YORK NY 5631/07 WOMEN'S APPAREL 518.36 05/01/04 ALEXIS BITTAR RETAIL2126258340 NY MISC 81.47 05/03/04 RAPUNZEL'S CLOSET PALM BEACH FL GIT ITEMS STORE 73.14 05/05/04 BLOOMINGDALES NEW YORK NY SHEER HOSIERY Description SOCKS 96.68 05/06/04 PAYPAL IACTAWASBELL 402 935 7733 CA PROFESSIONAL SERVICE 17.17 05/06/04* SAMANTHA, PARIS FRANCE VOUS REMERCIE DE VOTRE VISITE LIECO European Union Euro 105.56 05/07/04 PLEIN SUD, PARIS FRANCE VOUS REMERCIE DE VOTRE VISITE 350h00 European aro 434.67 05/07/04 VICTOIRE, PARIS FRANCE VOUS REMERCIE DE VOTRE VISITE 1.03‘00 Eurcoom Umon Euro 1,279.16 Continued on reverse EFTA01726639 DUPLICATE COPY AccasitNalltet X>Da- Page 4 of 8 Now Activity Continued Orige SPOrang Amount! 05/10/04 RADIO TAXICABS (LONDON) LTD LONDON N4 UNITED KINGDOM Taxi Services 161)3 Rands Swig 30.91 05/10/04 TRUEFIT & HILL LTD LONDON SW1A 'I PH UNITED KINGDOM Description GOODS 146-93 266.03 Pan:* Slorlha Total of Now Activity Now Charges 6,366.62 Payments/Credits -2,263.03 EFTA01726640 Totals For questions about your Membership Rewards account, contact 1-800-AXP-EARN (297-3276) bwnv.americanexpress.com/rewards American Express Membership Rewards PO Box 297813 Ft. Lauderdale, FL 33329-9785 MembeRfilfiaTairlis- Monthly Statement and Program News Statement Period March 1, 2004 - March 31, 2004 Account activity after this period does not appear on this statement ph PentlaSnoccunt Uinta? Points aro available when cha ges are paid in full and all your accounts we in good standing. Available points include everyday spend points. Available Points 42,086 Everyday Spend Points earned this period: 117 Account Summary Opening points balance New points earned Points transferred or redeemed Reinstated points and adjustments New points balance 39,714 +2,372 0 0 =42,086 Page 5 of 8 Earn Double Points for all your Everyday Spend• groceries, gas, pharmacy New Points Earned 03/01/04 - 03/31/04 Points Activity On Everyday Spend 3on Eligthe Charges Bonus Points Awarded Total Points Activity Per Card 2,255 117 0 2,372 2,255 117 0 2,372 MerrbetkP Pewadt nett earned may be Wandered er reCetvr.rd se lore es al arectled Cad acetones xo in good sthreSno Poiret transferred or relormed cam:: be mimed back WO Me ovum. Forfeited points eon be reinstated ford he by caning the number provided below. Etatakt Cad cisamm on out Mod in Me Menem* Rewards oro2rarn Tears wed O0(10(1On3 V. ,our lhantershp, Rands aids r you have elute:ten pkozo vat vaw.assertcanexpreas.00merriardo Of cal 1.SOCAXP.F.ARN (291.2226). Fran utmost. edl rated 305-512-279a A ',exited Edgers* tfttgal .RVI Earn More! New ways to earn points. Important Notice of Membership Rewards® Program Changes Effective May 1, 2004, eligible Cardmembers will no longer accrue two Membership Rewards points for virtually every dollar charged at stand-alone hardware and home Improvement stores. Instead, Cardmembers will accrue one point for every dollar charged at such stores. Program elmnyna apply only to Rewords Croon & Gold, Protected Rends Green a Gold Rewards Plus Gola Plalnsn Card®, Corniced) Card Gold FinardaL ONE FnamialAteount Plante Card. Platinum Fronted Senna Cud Fidelity Amore-as EtpresseiGreen. Geld and Plalrern Cards. EleOkt Carchumbers vat continue to aznas Inc paints for every des okayed in the US. at cuabbld Vatclarne supermiekels.drugskpm, gas sladans. to U.S. Natal Servos, ard les wire= roe Lill Wren auk wok/nett d wireless lime moue crer eno point per dap. Mortgage Rates Are Low! Earn Thousands of Points! If you're looking to buy a home or refinance your mortgage, American Express Mortgages can save you hundreds of dollars a month in mortgage payments. Plus, you can get a same-day loan decision and earn thousands of Membership Rewardse points. Medina loon entsrovkled by Aellefr.al Express flank, FSB, an FOG inured Ward roaro bade knemon Sprose Banc F3a, e an Mitten Elms carpany erd as Gaud Homing Larder. To be share to earn pant, you must be emceed n Woe Mensteshis Ravat program el Pe Imo d ban dosh2. You valiant 1,250 Pan la retry $10,600 in based lean value. Pdral wit be etotlik0 blow account 10 to 12 weeks ago yew ben has been cowered zed ciceed Bane x):9208. (MR Message 6195) Contact us today! Visit vnvw.americanexpress. cornimortages or call 1.800-AXP-1008. Use offer code C69. (Bonus ID 9208) Continued on reverse Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726641 American Express• that was easy:' gigeN0 at Sea Pines HAWAIIAN N 1 x E G 0 L lic 1O • T ICATE COPY N'n m e 7,1 tie tin it:] 0 ;1 R AR P i } Celebrate with Savings! During the month of May 2004, Staples is celebrating its 18th anniversary with savings on everything from pens and PDAs to document storage and digital cameras. Redeem Membership Rewards® points for Staples Awards and enjoy month-long specials in the store, through the catalog or online at www.Staples.com. Staples—that was easy. Attend Golf School at Hilton Head! Experience world-class golf instruction from Golf Academy of Hilton Head at Sea Pines. Redeem Membership Rewards® points for golf instruction from Class A PGA professionals! School sessions include instruction, personalized improvement manual, lunch, and more. Schedule a one-day golf school for 50,000 Membership Rewards points, a two- day golf school for 100,000 points or a three-day golf school for 175,000 points. Please call 1-843-785-4540 or visit www.golfacademy.net for more information. Escape to Paradise with Hawaiian Airlines Transfer Membership Rewards® points to Hawaiian Airlines today and choose from eight mainland U.S. departure cities for flights direct to Honolulu, Maui and neighboring Hawaiian Islands and the South Pacific-destinations on Hawaiian Airlines. Join HawaiianMiles at www.HawallanAir.com or call 1-800.367-5320. Go to Space with Membership Rowards@Pointsl Space Adventures, the world's leading space tourism company, offers a wide range of luxury adventures including zero-gravity, edge of space and sub-orbital flights. Experience the feeling of weightlessness or see the curvature of the Earth while traveling at twice the speed of sound. Redeem Membership Rewards® points to use toward these amazing flight experiences. For more details, visit www.spaceadventures.com or call 1-888-85-SPACE (77223). Introducing a Niko Golf Exclusive Nike Golf would like to introduce the Tiger Woods package for 55,000 Membership Rewards® points (NIKE20). This exclusive package features the Nike Ignite Driver, a dozen Nike One Golf Balls and The Upper Deck Tiger Woods special collectible tin trading card set. This offer is only available while quantities last. Page 6 of 8 To redeem visit 'tom americanexpress.comi rewards or cal 1.800-AXP-EARN (297-3276) or www.Staples.com (MR Message 6308) To redeem Membership Rewards points visit, www.amedcanexpress. com/rewards or call 1-800-AXP-EARN (297-3276). (MR Message 4172) To transfer Membership Rewards points visit www.amerIcanexpress. com/rewards or call 1.800-AXP-EARN (297-3276). (MR Message 4438) To redeem points, visit wwwamericanexpress. com/rowards or cal 1-800-AXP-EARN (297-3276). (MR Message 5209) Redeem now at waamerIcanexpress. corn/rewards or cal 1-80041XP-EARN (297-3276) (MR Message 4221) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meat these criteria. EFTA01726642 DUPLICATE COPY Azar* Wit)" )0000000CM Cbling DX* 05/11/04 Page 7 of 8 CustomExtras- Share the Benefits of the Platinum Card® Give someone close to you an Additional Platinum Card. They can enjoy many of the unique Card member benefits you are currently entitled to as a Platinum Card member, such as the International Airline Program, the Fine Dining Program and Platinum Card® Concierge. What's more, they will benefit from the convenience of world-class American Express Customer Service--24 hours a day. The annual fee for each Additional Platinum Card is $175. Terms, Conditions and Restrictions apply. The Additional Cardmember must be 18 years or. older, and must have never had a delaultei account wfth American Express. Any account you have with American Express must not be in default. To apply or learn more, call 1.800525.3355. (CE 104345) Los Angeles Baseball Tickets and Suites Now on Sale As a Platinum Card® member, you can enjoy professional baseball in Los Angeles this season--from plush seats located between the dugouts behind home plate or a private luxury suite that accommodates up to 20 people. Tickets include premium parking passes. All sales we final and nonrefundable and resale is prohibited. Details and prices are subject to change. Suites and tickets are available on a first-come, first-served basis. All ticket orders are subject to service charges. Payment must be made using the Platinum Card from American Express. Ticket limits may apply. Availability is limited. Call 1-800321-RSVP 8am to 11pm ET to purchase your tickets, or visit vnvw.amerlcanexpmss. comfiuxurystrites for details. (CE 104420) Earn Double Points on the Platinum Card® Earn double Membership Rewards® points for your purchases when you use your Platinum Card at supermarkets, drugstores, gas stations, the U.S. Postal Service, and to pay wireless phone bills. Double points for everyday purchases is an ongoing benefit of your Platinum Card membership. Anc you'll continue to earn one point for virtually every dollar charged to your Platinum Card when making other purchases. Offer applies at qualifying stand-alone drug stores, gas stations, and the U.S. Postal Service. Not valid in the departments of stperstores or warehouse clubs. To pay your wireless phone bill automatically, please Gill your wireleSS Provider. For more information, call Platinum Card Customer Service at 1-800-525-3355. (CE 104419) International Airline Program - 2 Fly for the Price of 1 With the International Airline Program, a companion can fly with you aboard one of our participating carriers when you make your reservation through PTS. Just purchase a full-fare First Class or Business Class ticket with PTS and you'll receive a complimentary ticket with the same itinerary as your own. There's no limit to the number of times you can take advantage of this benefit and practically no limit to your choice of international destinations. Program Terms and Condtions apply. For full program information, visit vemv.americanexpresecom/platInum. Make your reservations through Pit today by calling 1.800-443.7672 or refer PTS. your travel agent to (CE 104447) Carry the TravelFunds® Card from American Express Whenever you travel, consider taking the prepaid, reloadable TravelFunds Card from American Express--instead of cash or debit cards. It's safer than cash and is a convenient way to carry money while you travel. Unlike debit cards, it's not linked to your bank account and you'll have access to valuable travel services such as passport/credit card replacement assistance.* Proof of TravelFunds Card purchase may be required. Credt card replacement assistance is for major bank-issued credit cards only inot retail store, gasoline, caging cards, etc.). 'Fees for passport/credit card replacement are the sole responsibility of the customer. ATM fees apply. For complete Terms, visit vAvw.americanexpress.com/buytfc or call 1.888.412.6945. TravelFunds Card from American Express is accepted at millions of dams that accept American Express. Purchase yours today at vAvve.americanexpress. cornibuytfc or by calling 1-888-412-6945. (CE 104424) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726643 P: tcl For Pe test DUPLICATE COPY i6M-ht000M Page 8 of 8 American Express® Gift Card • For All Occasions The American Express® Gift Card is the perfect solution for all of your gift-giving needs. Whether buying gifts for your loved ones for Mother's Day, Father's Day or special events like graduation and weddings, the Gift Card makes a perfect gift for any occasion because it is accepted all over the place.* The Card is available in denominations from $25 to $500, and is packaged in a gold envelope with a personalized message card.** *Accepted at millions of retailers and restaurants throughout the U.S. where American Express is accepted. "Card and shipping fees apply. For complete Tams and Condtions, please visit www.americanexpress.comasestglft or call 1.877-AXP-GIFT. American Express* Gift Card: - Prepaid - Accepted in minions of restaurants and retailers in the U.S. - Funds never expire Available at: WWI. mericanexpress. conVbestglft or 1-877-AXP-GIFT. (CE 104423) Now Accepting the American Express® Card! Stonebridge Life - Need financial security for your family? Check out what Stonebridge Life can do for you. Call 1-800-362-6900 or visit www.takingcarelife.com. Despatch of Southampton Moving & Storage - Local and overseas moves. Full-service storage facility. Southampton, NY. Call us at 631-283-3000 or 1-800-827-MOVE. www.despatchmovers.com. Famous Footwear - Now finding shoes is made more convenient than ever, because we welcome the American Express Card. For a store near you, call 1-800-40FAMOUS. If there are other places where you would like to see the Card accepted, please call the Customer Service number that is located at the top of your statement or the number that is on the back of your Card. (CE 104361) Use Your Card to Help Sick Children and Their Families Use your American Express& Card at participating merchants from Mother's Day to Father's Day 2004 and we'll make a donation to Ronald McDonald House Charities. Donations will help families stay near their sick children while they're getting treatment. So please Make Room to Heal and give thousands of families the healing comfort of a home-away-from-home when they need it most. For a list of partIdpating merchants, and to learn more, visit www.american express.com/makeroom toheal. (CE 104411) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726644 DUPLICATE COPY Platinum Card® Statement of Account iiiii IIIIIIIIII Prericus Bevis $ 6,014.69 eamentVCcofts S gi7FIg MIN Now Charges $ 13,985.80 New Balance $ 4,252.38 cvwmove 06/11/04 -Membership Rewards®. Pointe Available at 04/30104, when charges'due are paid in fuli and al accounts are in good standing Page 1 of 8 Please Pay By 06/26/04 Please refer to page 2 for important information regarding your account Terms - Payable in full upon receipt of statement. Pay your bill online anytime, anywhere at www.americanexpress.com/paybill. For automatic replacement of a lost, stolen, non-received or damaged card, call 1-800.992-3404. For automatic balance information, please call 1.800.525.3355 and press option 1-1. Contact us at www.americanexpress.com or call Customer Service at 1.800-525-3355. Earn Double Points on the Platinum Card® Earn double Membership Rewards® points for your purchases when you use your Platinum Card at supermarkets, drugstores, gas stations, the U.S. Postal Service, and to pay wireless phone bills. Double points for everyday purchases is an ongoing benefit of your Platinum Card membership. And, you'll continue to earn one point for virtually every dollar charged to your Platinum Card when making other purchases. For more information, call Customer Service at 1-800-525-3355. Offer applies at qualifying stand-alone drug stores, gas stations, and the U.S. Postal Service. Not valid in the departments of superstores or warehouse clubs. To pay your wireless phone bill automatically, please call your wireless provider. Activity IrdcsesPxtrgfte ,-•,R2,1/042::"WAYNIENTTIECSIV,ED ANK,YOO 'w05/20/04,,>-: 'POLO:RETAIL comptNE '' ..06264bs4GENERALWE • „. x POLO RETAIL CORD; NEW,Y 'Van. GE1204 ra0,7791001 *-;*" °91:Pirlr-O.HETAILCoptp • 20f1W.9Pq 05/13/04 POLO.COM 888.475.7674 CLOTHING/APPAREL NY 485.54 Pkgs.. 1313 cab; perforation Si:rt.detach ant (elm vith year partat Payment Coupon NEW YORK NY 10021 - 6217 ..... Mail Payment to: Please Pay By: 06/26/04 Total Amount Due $4,252.38 AMERICAN EXPRESS P.O. BOX 2855 NEW YORK NY 10116-2855 Continued on Page 3 Please enter account number on all checks and correspondence. Payable in U.S. Dollars upon receipt with a bank in the U.S. or money order, re able through the :iasnking system. To Pay by Phone cal 1.800.1-PAY•AXP or 1.800.472.9297. Check here If address or telephone number has changed. Note changes on reverse side. 0000371293895321000 000425238001398580 11rld EFTA01726645 DUPLICATE COPY Page 2 of 8 Payments: Your monthly statement is payable in full upon receipt Payments must be in U.S. Dollars and drawn on a bank !coaled in the US and (except for electronic paymet) placed in the enclosed envelope with the remittance stub and the account number indicated on your check Do not send cash. Payments received after 12:00 noon or on weekends or holdays may not be credited until the next business day. Please do not send postdated checks. They will be deposited upon receipt. If payment is made at any other location, there may be a delay in procossing. We reserve the right to process chocks electronically, at first presentment and any re-presentments, by transmitting the amount of the theck, routing number, account number and check serial number to your financial institution. Your checking account may be debited as soon as the same day we receive your payment. If we can not collect the funds electronically at first presentment, we may issue a draft against your account for the amount of the check Authorization for Electronic Payments: By using the American Express Pay By Computer Pay By Phone or any other American Express electronic payment service, you will be authorizing American Egress to initiate an electronic debit to the financial account you specify in the amount you request. To use Pay By Computer, please visit us at vrvny.americznexpress.com. Lost or Stolen Card: If the Card is lost or stolen in the Unted States, contact us immediately_ at 1-800-992-3404. Outside the U.S., contact the nearest American Express Travel Service Office or call us collect at 3M-393-1111. You are fully protected against any fraudulent use of the Card when you notify American Express before it is fraudulently used. Your maximum liability is$50 should you fail to report its lessor theft. Charge Card and Statement Information: The annual fee is $395.00 for the Basic Platinum Card. The annual fee for the Additional Platinum Card is $175.00and for each Additional Gold Card on the Platinum Card account the annual fee is CO. Renewal Cards am issued every three years. If the Card you carry Is damaged, you may have it replaced sooner by calling Customer Service. The $5 annual subscription fee for -Departures magazine is included in the annual fee for your Platinum Crudmembership. If you do not wish to receive Departures magazine, please call 1-877-509.3993, Monday through Friday, 9am • Sprn EST. You may discontinue your Membership by calling Customer Service. Be sure to keep your copy Of the charge sips (Or comparison to your billed charges. The Statement Closing Date is the last date that charges and credits are processed to appear on the statement. Your account will be Past Due if payment for your previous month's statement was received alter the closing date. To keep your account current, pay by the payment due dater shown on your statement Billing Slants Summary: In Case of Errors or Questions About Your Bill: If you think your bill is wrong, or if you need more information about a transaction which appears on your statement, write or call the Customer Service department as indicated on your paper statement, or click on the Customer Service link online. We must hear from you no later than 60 days after we sent you the first bill on which the error or problem appeared. Although you may telephone us, doing so will not preserve your net. What We Need From You When You Have A Billing Inquiry: 1. Your name and account number; 2. The dollar amount of the suspected error; S. Describe the error and explain, if you can,vdty you believe there is an error. If you need more information, describe the item you are unsure about. You do not have to pay any amount in question while we are investigating, but you are stil obligated to pay the parts of your bill that are not in question. While we investigate your inquiry, we cannot report you as delinquent or take any action to coke( the amount in question. Please retain any receipts pertmentto your clam. Special Rules For Charge Card Purchases: If you have a problem with the quality of goods or services that you purchased with the Card, and you have tried in good lath to correct the problem with the merchant, you may not have to pay the remaining amount due on the goods or services. You have this protection only when the purchase price was more Phan $50 and the purchase was made in your home state or within 100 miles of your mating address. (If we own or operate the merchant, or if we mailed you the advertisement for the property or services, all purchases are covered regardless of amount or location of purchase.) In Case of Errors or Questions About Your Electronic Transfers: Please contact us by clicking on the Customer Service Link online at www americanexpress.com, or you can call us at 1-800•IPAY-AXP for Pay By Phone and Pay By Computer issues, or 1.800-CASH-NOW for Express Cash and automatic payment issues. You can also write to the Express- Cash Operations address indicated on your statement. If you think your statement, receipt, or transaction is wrong, please contact us as soon as possible. We must hear from you no later than 60 days after we sent you the FIRSTstatement on which the problem or error appeared. When contacting us: 1. Tell us your name and account number; 2. Provide the dollar amount of the suspected error; 3. Describe the error or the transfer you are unsure of, and explain as clearly as you can why you believe there is an error or whyyou need more information. We wil investigate our complaint and correct any error promptly. If we take more than 10 business days to do this, we will credit your account for the amount you think is in error, so that you will have use of the money during the time It takesus to complete our investigation. Credit Balance: If a credit balance (designated "CR') is shown on this statement, it represents money owed to, you. You may make charges against the credit balance or request a refund. Requests for refunds should to made in writing to the Refund Unit at the Customer Service address indicated on your paper statement, or click on the Customer Service link online. If you do not make sufficient charges against the credit balance or request a refund, we wit:, within 30 days after expiration of the six-month period following the date of the first statement indicating the credit balance, sst.e a check to you for the credit balance in your accour.t if the amount is $1.00 or more. Important Notice to North Dakota Residents: If an account is past due for two or more billing cycles, a late payment fee of 1.75%of al past due amounts wit be added. Change of Address If coned on front de not ute Name Carden Nun* Street Acdreed Cry, SteSe Bp Cede Area Code end Herne Phone Awe Code end Wok PhD,* Einar; .1_1 I TT-1 171 1 I 1 To Pay By Phone 1400-472-9297 Customer Service, Lost or Stolen Card and all other services 1-800-525-3355 24 hours!? days Car Rental Loss and Damage Insurance 1-800-338-1670 Hearing Impaired (9am-5pm EST) TrY: 1.800-221-9950 FAX: 1-800-695-9090 In NY: 1-800-522-1897 Travel Emergency and Worldwide Personal Assistance and Fine Dining 1-800.345-AMEX Platinum Card Travel Service and Fine Hotels, Resorts & Spas 1-800-443-7672 Platinum Card By Invitation Only 1-800-321-RSVP Correspondence Customer Service P.O. Box 7825 C.S Ft. Lauderdale, FL 33329-7825 Express Cash Operations P.O. Box 297815 Ft. Lauderdale, FL 33329-7815 Payments P.O. BOX 2855 NEW YORK NY 10116-2855 Providing your email address to American Express wil enable yOu a j to receive special offers, suitedto your needs. EFTA01726646 DUPLICATE COPY Aoccurt Nurter Closlrg Oats 06/11/04 Page 3 of 8 New Activity Continued "feta SpOrdng Amounts 05/13/04 STE DEVAL, PARIS FRANCE VOUS REMERCIE DE VOTRE VISITE 05/14/04 PARADIES WEST PALM BWEST PALM BEA FL 18.30 • GIFT/NOVELTY/SOUVENIR 05/17/04 BIZARRE BAZAAR NEW YORK NY JEWELRY/REPAIFVSALES GIFT, CARD, NOVELTY AND SOUVENIR STORES 05/18/04 POLO RETAIL CORP NEW YORK NY 64.09 APPAREUACCESSORIES 05/19/04 POLO RETAIL CORP NEW YORK NY 7,925.28 GENERAL MERCHANDISE 05/19/04 VIVRE NEW YORK NY 247.67 CATALOG MERCHANTS 05/21/04 POLO RETAIL CORP NEW YORK NY 173.80 APPAREUACCESSORIES 05/21/04 BRITANNICA SUBSCRP 800323.1229 IL 10.81 12040 Evcceun Unlon Euro 145.43 135.75 ON•UNE SUBS 05/23/04' GUCCI PORTOFINO 729.98 REF* 71001590414700000511746 05/23/04 05/25/04 HARRODS UMITED. LONDON UK UNITED KINGDOM Description Pace GOODS 78.00 Pounds Salm 78.03 14433 05/25/04 THE UBRARY LONDON SW3 UNITED KINGDOM RETAIL 05/27/04 MTA NYCT BROOKLYN NY 20.00 MVM METROCARD 06/03/04 EVE'S PRODUCTS 800-848-3837 MA 152.07 GIFT ITEMS 06/03/04 POLO RETAIL CORP NEW YORK NY 3,429.72 GENERAL MERCHANDISE 06/08/04 METROPOLITAN OPERA NEW YORK NY 181.00 MET OPERA 0516 Pow& orling 122.03 Total of New Activity New Charges 13,985.80 Payments/CredIts -15,752.11 EFTA01726647 DUPUCATE COPY reCanircoc Page 4018 EFTA01726648 MembePYftlj94t&S2fThs® Monthly Statement and Program News For questions about your Membership Rewards account, contact 1-800-AXP-EARN (297-3276) Statement Period April 1, 2004 - April 30, 2004 Account activ:ty after this period does not appear on this statement www.americanexpress.com/rewards unt Numbtt Available Points 44,115 American Express Membership' Rewards Points we available when charges are Everyday Spend Points PO Box 297813 paid in full and all your accounts are in Ft. Lauderdale, FL 33329-9785 good standing. earned this period: Available points Include everyday spend points. 132 Account Summary Opening points balance 42,086 New points earned +2,029 Points transferred or redeemed 0 Reinstated points and adjustments 0 New points balance =44,115 New Points Earned 04/01/04 • 04/30/04 Points Activity On Everyday Spend Bonus Points Eligible Charges Points Awarded PI in m 1,897 132 0 Totals 1,897 132 0 lArimbershio Roads poem earned mar be kende:red or redeemed as la. as all enroled Cudmeat:ft me in good starer.; pains tansierred or redeemed caret be amused backlit Sie mograu Forfeited points an be reinstated locate* by calling Me number provided beim. Eluible Card therges aro marred 'n the Memborcluo Rewards pageant Terms and Geo:Pions n yOur Membership Flewerds Gide. II you Imre quesfeee pease visit rereaumerkanexproessom:rewento or con 1-860-AXP.EARN (207-3226). From orameas. oat ccelea306.816-27139. YOUR REWARD CCORMICK & CHMICKS SEAFOOD RESTAURANTS eloracarricalcra Earn More! New ways to earn points. Exciting Vacation Activities from Your Reward® This summer use Membership Rewards® points to experience all your vacation destination has to offer. With the Your Reward® program, you can experience a golf or tennis lesson, the view from a hot air balloon or settle in for a meal prepared by a personal chef. No matter where your travels take you, the Your Reward program can design something just for you. Page 5 cf 8 Earn Double Points for all your Everyday Spend- groceries, gas, pharmacy Total Points Activity Per Card 2,029 McCormick & Schmick's Seafood Restaurant Sails Into New York Now you can enjoy McCormick & Schmick's in NYC, located at 1285 Sixth Ave at 52nd Street.The menu changes daily, each day offering more than 30 varieties of fresh seafood, featuring more than 100 freshly prepared items, establishing McCormick & Schmick's Seafood Restaurants as the Fresh Seafood Authority. To find a McCormick & Schmick's near you, visit www.McCormickandSchmicks.com or call 1-888-344-6861. Fly to the Caribbean with Air Jamaica! Enjoy legendary Lovebird Hospitality on the airline voted World's Best to the Caribbean for six years in a row by 'World Travel Awards'! Redeem 35,000 Membership Rewards® points for economy-class travel to Jamaica or to any of Air Jamaica's Caribbean island destinations including Antigua, Barbados, Bonaire, Curacao, Grenada and St. Lucia. 2,029 Visit www.amerfcan express.com/rewards or cal 1.800-AXP-EARN (297-3276) to redeem points. (MR Message 9487) To redeem Membership Rewards') points for $50, $100 and $150 certificates, visit wvAv.american express.comrrewards or call 1-800-AXP-EARN (297-3276). Call 1.800.523.5585 for reservations or visit www.airiamaica.com. (MR Message 0376) Continued on reverse Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726649 American Express• a SeaWorld. ADVINTURL PARKS Olada Sa•Aask IS. Date KRUPS ADetta SkyMiles• o. GAzhaftr Coutcrzott it kr., ie—v!relu... illiMISKATE COPY air ' REVJARRA vec- R Double points on your next family vacation! Earn double Membership Rewards® points and get family vacation when you book and pay for an adventure vacation at Sea World, Busch Gardens or Sesame Place between 6/1/04-9/15/04, for travel by 12/31/04. Create a customized vacation or choose one of the featured packages. To esafac to earn bolts coifs, you mull be enrolled NM Meentenblo Raw* proatarn alts timit = at an *Wit walla] Anwrican Optimal Cent Bonn Ores Mite attend to yew p RIFIPCIS accord Wain 64 weak, ear Chtdc08 appear en )mw Marc abfeenert Down ID 6625 Introducing the Krups Duothek Stainless Steel Therm Krups would like to introduce the Duothek Stainless Steel Therm (PRM359) (or 31,000 points. Make coffee and tea at the same time! The Duothek Stainless Steel Therm has two independent brewing systems, perfect for making regular and decaf coffee or tea and coffee. Two double-insulated, eight-cup thermal carafes keep coffee hot for hours. The Duothek has Krups Deep Brew technology to provide you with coffee full of rich, robust flavor. Available in Stainless Steel. Meals and Snacks Available for Purchase on Delta High-quality meals and snacks from names like Atlanta Bread Company and Savorings are now available for purchase in Economy Class on Delta flights lasting 3.5 hours or more in the continental U.S. To see a menu for your next flight, go to "Inflight Dining" located in the Travel section of www.delta.com. Transfer Membership Rewards® points to SkyMiles® today and book Award Travel on Delta. 2x Points-Greeting Cards from Gallery Collection Stop running To The Store! Order premium quality greeting cards at low, Direct-from-the-Publisher prices. Earn Double Membership Rewards® points on all orders from June 1 to August 31, 2004. Tote etgble to earn bans NM. you watt... anrolad in the liambewina Rewraps at Dorm al purchase as you must Outgo yaw purehaw on an talgtdo erucial Montan E, nnG Cant DMus paws wit be croaked know Moractstip Rawarth Account w# 68 walls afro chore axes co your Wing statement MAUS 0:11664. Free Nights Start at 10,000 Priority Club points! Reward yourself and redeem points for great stays at any of the more than 3,500 hotels worldwide in the Priority Club Rewards family of brands. From vibrant city centers to preferred resort destinations, there are choices for virtually every travel occasion. The Priority Club Rewards family of brands includes InterContinental®, Crowne Plaza®, Holiday Inn®, Holiday Inn Express®, Staybridge Suites® and Candlewood Suites®. Free nights start at 10,000 Priority Club points. Page 6 of 8 Go to www.seawoild vacations.com, YAM. buschgardensvacations. corn or www.sesame placevaratIons.com, enter code AXPFUN and plan your trip. (Bonus ID 6625) Redeem now at wwve.americanexpress. corn/rewards Of call 1.800•AXP•EARN (297-3276). (MR Message 1465) Not already a SkyMiles member? Enroll today at www.delta.com or call 1.800.323.2323. (MR Message 2342) Browse our selection of Birthday, Holiday and All Occasion Cards at bwrargallerycollectIon. corn/amen or call (201) 641-0700 for a catalog. (Bonus ID 8684) Visit www.amedcan express.com/rewarcls or call 14300-AXP-EARN (2974276)to transfer Membership Rewards* points. (MR Message 6452) Offers are made only to Cardmembers who moot certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726650 iltSyras .• Page 7 of 8 Women's Professional Basketball Tickets Now Available Catch the excitement of professional women's basketball at Madison Square Garden in New York City for this 2004 season. As a Platinum Card® member, you have access to single-game tickets for the entire regular season. Seats are located in the first five rows of the arena. All sales we final and non-refundable and 'wale is prohibited. Details and prices am subject to change. Tickets are available on a first-come, first-served basis. All ticket orders are subject to service charges. Payment must be made using the Platinum Card from American Express. Ticket limits may apply Availability is limited. Tickets will be sold in pairs. Purchase your tickets today by calling 1.800.321-RSVP (8am to tlpm EST, 7 days a week) or visit www.americanoxpron. comlluxurysuites for more information. (CE 104476) Earn Points When You Pay Your Bills Automatically Do you know that when you pay your wireless phone bill automatically with the Platinum Card® you can earn double Membership Reward® points automatically, too? Automatic Bill Payment is the simple way to consolidate your payments and make sure that your bills are paid on time. Enjoy the time-saving convenience of paying your bills automatically with your Card. You can even continue to receive a paper statement of your bill from your service provider to keep for your records. Terms and Conditions apply. To get started, visit www.amerlcanexpress. com/abp34 for the links and phone numbers of service providers who accept the Card for automatic bill payment. (CE 104475) Now Accepting the American Express® Card! Gooseberry Patch - Where you can find all the comforts of home. Shop online at www.gooseberrypatch.com or call 1-800-854-6673 for more information. Montauk Home Center - A friendly staff to help you with your plumbing specialty/hardware, lumber service and all building needs. 94 Industrial Road, Montauk, NY. 631-668-6800. Arcade Department Store - 30,000 items including bed, bath, kitchen, toys and clothing. Located in the Historic Whaling District at 14 Front St. Greenport, NY. 631.477-1440. If there are other places where you would like to see the Card accepted, please call the Customer Service number that is located at the top of your statement or the number that is on the back of your Card. (CE 104481) Give American Express® Gift Cheques Today! Give American Express Gift Cheques for any occasion--Father's Day, weddings, birthdays, graduations or even just to say, "thank you". Unlike store gift cards or certificates, American Express Gift Cheques have no expiration date and are available in a variety of prepaid denominations.* Gift Cheques come elegantly wrapped in a gold envelope and you can include your own personalized message. Gift Cheques are available for purchase at participating American Express Travel Services locations. Ask for them today! *Denominations are available in $25, $50 and $100. For complete Terms and Condtions, call1-888.269-6669. Gift Cheques are available for purchase at participating American Express Travel Services locations using your American Express. Card. To find your nearest American ExpressTravel Services locations, call 1.888-AXP-0084. (CE 104471) Earn 7,500 Membership Rewards® Bonus Points As an American Express® Cardmember you are entitled to many benefits including exclusive access to an experienced financial advisor. Enjoy a complimentary nitial consultation with an experienced American Express financial advisor--a seasoned <1. professional who can offer you financial advice on investment strategies, tax planning, and much more. After your initial consultation, you will receive 7,500 Membership Rewards bonus points. Offer valid to new American Express Financial Advisor clients only. American Express Financial Advisors Inc., Member NASD. American Express Company is separate from American Express Financial Advisor Inc. and is not a broker-dealer. AM DUPLICATE COPY )000(-XX)Ca Daze g1 kccus *mow Claig CustoinExtrar nancisi Advisor Allow an experienced finandal advisor to help you achieve your personal financial goals. Just call 1.876496-4761 toil-free to be referred to a financial advisor in your area. (CE 104463) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726651 DUPLICATE COPY Pro vm Foe Acccult Planter XXXX-XXXX Page 8 of 8 Share the Rewards - The American Express Donation Site Charitable giving is now even easier when you use your Card at the American Express Donation Site. Make a donation to any of over 850,000 U.S. charitable organizations. You can give to multiple charities in one transaction or set up Recurring Donations to a favorite charity. Donations are tax deductible and you will receive an instant e-mail receipt for tax purposes. Use your Card to donate to a gavotte charity at www.americenexpress. cont/donate. (CE 104469) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726652 DUPLICATE COPY Platinum Card® Statement of Account 50413.51 Rewards®v. FD P6tets Available P.k05/31/041:#W.Clran*;dueWo paid in at;aocainfa .re'in good standing: Clcoing Dale 07/12/04 Page 1 of 9 Now Please Pay By Prekw sSeroe S Paymeritstrends S NotiChaveaS Balance 07/27/04 4,252.38 4,891.37 Please refer to page 2 for important information regarding your account Terms - Payable in full upon receipt of statement. Pay your bill online anytime, anywhere at www.americanexpress.com/paybill. For automatic replacement of a lost, stolen, non-received or damaged card, call 1-800-992-3404. For automatic balance information, please call 1-800.525.3355 and press option 1-1. Contact us at www.americanexpress.com or call Customer Service at 1-800.5253355. Let Concierge Make Your Summer Activities Special Platinum Card® Concierge can help you with virtually any request, at any hour, anywhere in the world. Have Platinum Card Concierge secure reservations at an international or domestic restaurant for a special occasion or upcoming trip, locate goods and services unavailable locally, research entertainment options, arrange for special gifts, and much more. It's like having a personal assistant with you while at home or while traveling abroad. Call 1-800-345-2639, option 2. Activity bricaP'" da* New Activi Card IC= )CO 08/16/04* COMPUTER PAYMENT RECEIVED FRANK YOU Amount S -4,252.38 07/10/04* OH/ARLES DAVID 924 PALM BEACH GARD FL 51623010 SHOE STORE -95.40 06/1'104 NEIMAN MARCUS MICH AVE CHICAGO IL FLAT 187.00 06/12/04 POLO RETAIL CORPORATPALM BEACH FL GENERAL MERCHANDISE 203 36 06/17/04 ALLIANCE DUTY CAROLINA PR Description GENERAL MOSE Plane Scii en the coolora:o below, &Si and return vith)0ur paFnert 4 Payment Coupon NEW YORK NY 10021-6217 ..... Mail Payment to: Total Amount Due $4,795.97 AMERICAN EXPRESS P.O. BOX 2855 NEW YORK NY 10116-2855 I. II III II III II III II III III II 11111111 III 'Jill II III II II I II III 442.02 37.50 Continued on Page 3 Please Pay By: Please enter* account 07/27104 number on WI checks and correspondence. Payable in U.S. Dollars upon receipt with a bank in the U.S. or money order, processable through the U.S. banking system. To Pay by Phone call 1.800-I•AY•AXP or 1-800.472.9297. Check here if address or telephone number has changed. Note changes on reverse side. EFTA01726653 DUPLICATE COPY an tra Page 2 of 9 Payments: Your monthly statement is payable in full upon receipt. Payments must be In U.S. Dollars and drawn on a bank located in the US and (except for electronic payments) placed in the enclosed envelope with the remittance stub and the account number incficated on your check. Do not send cash. Payments received after 12:00 noon or on weekends cc holidays may not be credited until the next business day. Please do not send post-dated checks. They will be deposited upon receipt. If payment is made at any other location, there may be a delay in processing. We reserve the right to process checks electronically, at first presentment and any re-presentments, by transmitting the amount of the diedi, routing number, account number and check serial number to your financial institution. Your checking account may be debited, as soon, the same day we receive your payment. If we can not collect the funds electronically at first presentment, we m ayissue a draft against your account for the amount of the check. Authorization for Electronic Payments: By using the American Express pay By Computer Pay By Phone or any other American Express electronic payment service, you will be authorizing American Express to initiate an electronic debit to the financial account you specify in the amount you request To use Pay By Computer, please visit us at vwnv.americanexpress.com. Lost or Stolen Card: If the Card is lost or stolen in the United States, contact us immethatety at 1-800-992-3404. Outside the U.S., contact the nearest America, Express Travel Service Office or call us colect at 336-393.1111. You are fully protected asanst .any fraudulent use of the Card when you notify American Express before it is fraudulently used. Your maximum liability is $50 should you fail to r ort its loss or theft. Charge Card and Statement Information: The annual fee is $395.00 for the Basic Platinum Card. The annual tee for the Additional Platinum Card is $175.00and fcr each Additional Gold Card on the Platinum Card account the annual fee is $4500. Renewal Cards are issued every three years. If the Card you carry is damaged, you may have it replaced sooner by calling Customer Service. The $5 annual subscription lee for Departures magazine is included in the annual fee for your Platinum Card membership. If you do not wish to receive Departures magaz.ne, please call 1.877.5093993, Monday through Friday, 9am - 5pm EST. You may discontinue your Membership by calling Customer Service. Be sure to keep your copy of the charge slips for companson to your billed charges. The Statement Closing Date is the last date that charges and credits are processed to appear on the statement. Your account will be Past Duo it payment for your previous month's statement was received after the dosing date. To keep your account current, pay by the payment due date shown cn your statement Billing Rights Summary: In Case of Errors or Questions About Your Bill: If you think your bill is wrong, or if you need more information about a transaction which appears on your statement, write or cal the Customer Service department as indicated on your paper statement, or click on the Customer Service link online. We must hear from you no later than 60 days after wo sent you the first bill on which the error or problem appeared. Although you may telephone us, de:rig so will not preserve your rights. What We Need From You When You Have A Billing inquiry: 1. Your name and account number; 2. The dollar amount of the suspected error; 3. Descrtte the error and explain, if you can, why you believe there is an error. It you need more information, describe the item you are unsure about. You do not have to pay any amount in question while wo aro investigating, but you are still obligated to pay the parts of your bill that aro not in question. While we investigate your inquiry, we cannot report you as delinquent or take any action to collect the amount in question. Please retain any receipts pertinent to your claim. Special Rules For Charge Card Purchases: If you have a problem with the quality of goods or services that you purchased with the Card, and you have tried in good faith to correct the problem with the merchant, you may not have to pay the remaining amount due on the goods or services. You have this protection only when the purchase pace was more Phan $50 and the purchase was made in your home state or within l CO miles of your marling address. (If we own or operate the merchant, or if we mailed you the advertisement for the properly or services, all purchases are covered regarrlecs of amount or location of purchase.) in Case of Errors or Questions About Your Electronic Transfers: Please contact us by deicing on the Customer Service Link online at www.americanexpress.com, or you can cal us at 1-800.1PAY-AXP for Pay By Phone and Pay By Computer issues, or 1-800-CASH-NOW for Express Cash and automatic payment issues. You can also write to the Express Cash Operations address indicated on your statement. II you think your statement, receipt, or transaction is wrong, please contact us as soon as possible. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or erre' appeared When contacting us: 1. Tell us your name and account number; 2. Provide the dollar amount of the suspected error; 3. Describe the error or the transfer you are unsure of, and explain as clearly as you can why you believe there is an error or whyyou need more information. we will investigate your complaint and correct any error promptly. If we take more than 10 business days to do this, we will credit your account for the amount you think is in error, so that you will have use of the money during the time Makes us to complete our investigation. Credit Balance: II a credit balance (designated Nals) is shown on this statement, t represents money owed to you. You may make charges against the credit balance or request a refund. Requests for refunds should be made in writing to the Refund Unit at the Customer Service address indicated on your paper statement, or dick on the Customer Service hat online. If you do not make sufficient charges against the credit balance or request a refund, we will, within 30 days after expiration Of the dx-month period f dlowing thedate of the first statement indicatingthe credit balance, issue a ahem& to you for the credit balance in your account if the amount is $1.00 or more. Important Notice to North Dakota Residents: If an account is past due fortwo or more billing cycles, elate payment fee of 1.75% of all past due amounts will be added. Change of Address if correct an front do not use Nano Company Name 'Street Address Stato rpCode Area Gotha and Homo Phone kea Code and Work Phone Email To Pay By Phone 1400472-9297 Customer Service, Lost or Stolen Card and all other services 1400.525-3355 24 hou rsfl days Car Rental Loss and Damage Insurance 1-800-338-1670 Hearing Impaired (9am-5pm EST) Mr 1.800-221-9950 FAX: 14:04954090 In NY: 1-800-522-1897 Travel Emergency and Worldwide Personal Assistance and Fine Dining 1-800-345-AMEX Platinum Card Travel Service and Fine Hotels, Resorts & Spas 1-800443-7672 Platinum Card By Invitation Only 1-800-321-RSVP Correspondence Customer Servi C. ce P.O. Box 782Z S Ft. Lauderdale, FL 33329-7825 Express Cash Operations P.O. Box 297815 Ft. Lauderdale, FL 33329.7815 Payments P.O. BOX 2855 NEW YORK NY 10116-2855 Providing your email address to American Express will enab!e you immil to receive special offers, suited to your needs. EFTA01726654 DUPLICATE COPY Account Minter XYJOK-)OO( in; Dale Page 3 of 9 7/12/04 New Activity Continued Amount $ 06/18/04 BLCOMINGDALES NEW YORK NY MEWS SWIMWEAR 105.91 06/18/04 AT&T WIRELESS NEW YORK NY 0000000000000000007095 43.44 06/19104 CLUB MONACO NEW YORK NY GENERAL MERCHANDISE 95.59 06/19/04 UNION SQUARE MAGAZINNEW YORK NY BOOK STORE 17.98 06/20/04 BARNEYS NEW YORK 660 MADISON NY SALES 526.83 06/21/04 BRITANNICA SUBSCRP 800323.1229 IL ON-LINE SUBS 10.81 06/23/04 BERNARDUS LODGE CARMEL CA ROOM RESERVATIONS 100.00 06/29/04 SPIRIT INC 505-982-2677 NM 03 CLOTHING 104.55 06/29/04 MINERAL AND FOSSIL GSANTE FE NM MINERAL/FOSSIL 110.42 07/02/04 LensCrafters 004554SANTA FE NM SPECIALTY RT 330.68 07/06/04 POLO RETAIL CORP NEW YORK NY GENERAL MERCHANDISE 119.49 07/07/04 DELTA AIR LINES NEW YORK NY From: To: WEST PALM BEA H FL J F KENNEDY NP NY Ticket Number: Passenger Name: Document Type: Carrier: Class: DL BA Date of Departure: 07/07 207.60 07/D7/04 DELTA AIR LINES NEW YORK NY From: To: WEST PALM 8 J F KENNEDY A/P NY Ticket Number: Passenger Name Document Type: Canter: Class: DL BA Date of Departure: 07/07 207.60 07/07/04 DELTA AIR LINES NEW YORK NY From: To: Carrier: Class: LAGUARDIA I WEST PALM BEACH FL DL BA Ticket Number: Date of Departure: 07/07 Passenger Name: I iiiit Document Type: KET 207.60 07/07/04 DELTA AIR UNES NEW YORK NY From: To: WEST PALM BEA H FL J F KENNEDY A/P NY Ticket Number: Passenger Name: Document Type: Carrier: Class: DL BA Date of Departure: 07/07 207.60 07/08/04 PETRA OF PALM BEACH W.PALM BEACH FL CLOTHING-WOMEN'S REA WOMEN'S READY-TO-WEAR STORES 41.34 07/08/04 BCBG #646 WEST PALM BEACH FL APPAREL ACCESSORIES 238.50 07/09/04' BAGGAGE INSURANCE PREMIUM TKT NO. 0062114%99031 9.95 07/09/04* BAGGAGE INSURANCE PREMIUM TKT NO. 00621146382916 9.95 Continued on reverse EFTA01726655 DUPLICATE COPY aansr Page 4 of 9 New Activity Continued amount S 07/09/04* BAGGAGE INSURANCE PREMIUM TKT NO. 9.95 07/09/04* BAGGAGE INSURANCE PREMIUM TKT NO. 9.95 07/10/04 VIRGIN ATLANTIC AIR NORWALK CT 194 From: To: LONDON HEA Not Available Ticket Number: Passenger Name: Document Type: PA RTICKET Carrier: Class: VS RW Date of Departure: 07/11 692.20 07/10/04 CHARLES DAVID #24 PALM BEACH CARD FL SHOE STORE 95.40 07/10/04 IMPROV CITY PLACE WEST PAW BEACH FL GOODS/SERVICES 139.20 07/10/04 VICTORIA'S SECRETPALM BEACH GARDENSFL Women's Apparel 394.32 07/11/04 EXPRESS NEW YORK NY EXPRESS APPAREL 171.63 Total of New Activity New Charges Payments/Credits 4,891.37 -4,347.78 EFTA01726656 DUPLICATE COPY AcclaimA Norte CboIng Dtdo XXx.X4000C 07/12/04 Pleas death hero Page 5 of 9 Travel Insurance Premium Refund Form If you have been chargod an insurance premium forme of the reasons listed on the basket this form, please 1) provide the information or requested and 2) check the reason for your refund. Attach addtional pages if necessary. Please deduct otal premium refund from your payment and return ths form with payment. In order to receive a refund you must fill out this form completely. Failure to do so may result in a delay in processing or a denial of your request. If you are claiming for an uninsured person you must indicate histher name on the back of the form. Vendor Name lICKetillental Month Billed No. of Premiums Program Premium Amount Total regiment No. . . S4.50 $4.50 EXAMPLE Use the back of this orm or attach additional pages for additional premiums Please check the meson for It4UOM to *mere alma) Ftkand. (Sc. reyeme ode or your Immo font n for codanoodn) Total No. of premium, ❑Nadlato Trine efordioa charge (nose ONNade. lineudy cAlosA odgraele, cancel:an, of any other nomad transpenahr mouge), uninmeed metal learncno ornerthan yOUtet)V4 spouse, ycor deperderlatea order co Zr. of your Adcrtnal Coodmayloom and their spouses a dependent admen item afsfa l 'For NY modems may, under so IA. ONcnahechlecl arlho San (o.o.ohorta). OCaradol try. ClUntr.ured 'CMS yehtfe (to cargo van of motorcycle) K Ton er recce preenrsn charomf fat sane car recta. OCAncelledem rental' no ehmv. Dots chafges unfetad so the whoa( oar [adage.% gee). Dew rental n en 1100.40CICalroy Total Refund Requested S nd requests. EFTA01726657 DUPLICATE COPY reatMal Page 6 c f 9 Enrollees are duea premiuni refund if premiums were charged for cancelled trips, uninsured persons (someone otherthan yourself, spouse, dependent children under age 23' or Additional Cardmemters, theirspcuses, cr dependent chicken under age 23'), itinerary changes, upgrading of class, non-scheduled Sine Sights, excess baggage or any other non-er transportation charges. Enrollees are also due a premium refund if premiums were billed for a cancelled ear rental or no show, an uninsured car rentalvehicle, if two premiums were charged lorthe same car rental, or other charges unrelated to the actual car rental, if premiums were billed for a car rental in an excluded country. • For KY rcaCcebs ore/. Deterdente wider the age d 19 are eorerei for Automat FIghl lewdest. Uninsured Name Relationship to You Veneer Name Ticketniental lleketMentel Month Bleed No. ot Premiums Program Premium Amount Toed Amount Aureemenl No. EFTA01726658 For questions about your Membership Rewards account, contact 1-800-AXP-EARN (297-3276) www.amencanexpress.com/rewards American Express Membership Rewards PO Box 297813 Ft. Lauderdale, FL 33329-9785 Mem heMiki9414%114is Monthly Statement and Program News Page 7 of 9 Ameri E p Statement Period r- •a,. NEMIIIERSPIlt May 1, 2004 • May 31, 2004 Account activity after this period does not appear on this statement Available Points 50,135 Points are available when charges are paid in lull and all your accounts are in good standing. Account Summary Opening points balance New points earned Points transferred or redeemed Reinstated points and adjustments 0 New points balance =50,135 44,115 +6,020 0 New Points Earned 05/01/04 - 05/31/04 Points Activity On Bonus Points Total Points Activity Eligible Charges Awarded Per Card 6,020 0 6,020 orals 6,020 0 6,020 MemIxethp Rewards pe.ef. earned may to trawbrod a redeemed m lofty as ail enthied Cad asectrix are indoor/ eardirg. Raids kanderred or rcecorrod cansx be wyettd tack 'ow No Novena Forfeited points can be reinstated fora fee by caning the number provided below. Optic Cord shades we as nod in Pal WmbaclipRevorda Nolo, Tom's cad Cre ams Y" Mint IFOW FlOwafolf G,Jde-a You bweePeolierts phase rOd www.amerIcanexpresaconerewards a cal 1.130CIAXP. COW (2974276). Rob weetem, oat coded 3.06416.D99. Ma es tit' ei.: aria FV)11EIVA 8 B SeaWorld. ADVENTURE PARKS 0.4fraSans:.65.ne Earn More! New ways to earn points. Fleming's Prime Steakhouse & Wino Bar Certificates Turn an evening out into a memorable occasion. Fleming's Prime Steakhouse & Wine Bar is renowned for its stylish dining, lively atmosphere and innovative wine list Redeem Membership Rewards® points for $50 or $100 certificates toward your dining experience at Fleming's Prime Steakhouse & Wine Bar. For more information or to find a location nearest to you, visit www.flemingssteakhouse.com. SeaWorld and Busch Gardens Adventure Parks Experience a world of unique attractions and incredible thrills by redeeming Membership Rewards® points for tickets to SeaWorld and Busch Gardens Adventure Parks. You can redeem for tickets for multiple parks, including Busch Gardens (Tampa, Williamsburg), Adventure Island (Tampa), SeaWorld (San Antonio, San Diego, Orlando), Water Country (Williamsburg) and Sesame Place (Philadelphia). TcSob for AdVenhoe IslandLi err. Bach Gaxlms Frahm) end SeaWorM hcataan) vakt Mut Watch 31.20r5. Yokota kr Gaidens Maim-aura Water Country (1WIernsbutel and Sesame Pow tphiabhia) we wad Ihrach IS 2004 te.zon. Tel& we navtefFradale f kid a Wen. To start redeeming today, log on to www.amertcan express.com/rewards or call 1.800-AXP-EARN (297.3276). (MR Message 5227) To review these rewards and redeem points for tickets, visit www. amedcanexpress.comi rewards or call 1-800•AXP-EARN (297-3276). (MR Message 3076) Continued on reverse Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726659 dia m ilikICATE COPY A meri c an Express.* Page 8 of 9 0TARWOOD PRMPRED GUEST Ants lean Ex xe M EM DER S,111' R fi Earn 50% More Starpoints! Transfer Membership Rewards® points to your Starwood Preferred Guest (SPG) account from July 1 to August 31, 2004, and receive 50% more Starpointsl That's 500 Starpoints for every 1,000 Membership Rewards points transferred, instead of the regular 333 Starpoints. SPG unites more than 750 of the world's best hotels including Westin® Hotels & Resorts and Sheraton® Hotels & Resorts. To redeem watte mutt haw &quaffed day el aslawwod HAN ard pored to 0Ws account "Min No part 12 owl% Donate Membership Rewards@ Points to More Than 850,000 Charities Lend a hand to those in need with Membership Rewards points. Now, you can donate Membership Rewards points more than 850,000 charities. Log on to www.americanexpress.comigive and redeem points today. Transfer points at wvnv. americanexpress.com/ rewards or call 1.800.AXP•EARN (297-3276) or contact Stanvood Preferred Guest at 1.888.625.4988 cr vrvnrt.spg.com. (Message 4064) To start donating to Membership Rewards points, Visit www. amedcanexpress.com/ give. (MR Message 6334) The Rainbow Collection from Brooks Brothers Are e7 e WZX t Paired with crisp khakis, flat-front slacks or a simple blazer, you can find colorful shirts from Brooks Brothers that will add a smart yet playful touch to any outfit. Visit americanexpress. corn/rewards or call 1.800.AXP-EARN (2974276) to redeem points for Brooks Brothers • • fi • ttci II Y• IL r. Shop at Brooks Brothers for all your fashion needs once you redeem Membership Rewards® points and receive your Gift Cards. Brooks Brothers Gift Cards. (MR Message 2440) Fly to Mexico on Frontier Airlines FRONTIER Redeem 30,000 Membership Rewards® points for an Economy Class ticket on Frontier Airlines and fly to any destination the airlines flies in Mexico, including Cabo San Visit www.american express.com/rewards or cal 1-800-AXP-EARN (297.3276). A I R L I N E S Lucas, Cancun, lxtapa/Zihuatenejo, Mazatlan and Puerto Valletta. Consider Frontier for other destinations as well. It is the one of the largest jet carriers at Denver International Airport, with nonstop service from there to more than 40 cities in the U.S. and Mexico. Call Frontier Airlines at (MR Message 3184) 1.877-302-8803 to make a reservation. Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726660 DUPLICATE COPY Account Nutt (*Ging Dale X)CC<- 07/12/04 CuStOtaxtraS" Page 9 or 9 Los Angeles Baseball Tickets and Suites Now on Sale As a Platinum Card@ member, you can enjoy professional baseball in Los Angeles this season from plush seats located between the dugouts behind home plate (includes premium parking passes) or from a private luxury suite that accommodates up to 20 people. All sales are final and nonrefundable and resale is prohibited. Details and prices are subject to change. Suites and tickets are available on a first-Comet first-served basis. All ticket orders are subject to service charges. Payment must be made using the Platinum Card from American Express. Ticket limits may apply. Availability is limited. Call 1.800.321-RSVP (8 am-11pm EST, 7 days a week), to purchase your tickets today. (CE 104628) Now Accepting the American Express® Card! Wendy'so - Enjoy hot 'n juicy. hamburgers, Garden Sensation' Salads and Chicken Temptations'. Applies to locations that accept American Express Cards. www.wendys.com. Staybrldge Suites Hotel - All new upscale suites with complimentary daily breakfast, family-friendly Jersey shore location. 732-380.9300. www.staybridge.com. Bruegger's Bagels - For breakfast and lunch meetings. Fresh-baked bagels, cream cheese, sandwiches and coffee. For participating locations: 1-888-8BAKERY or www.brueggers.com. If there are other places where you would like to see the Card accepted, please call the Customer Service number that is located at the top of your statement or the number that is on the back of your Card. (CE 104594) A Special TravelFunds Card Offer for AARP Members Receive a complimentary emergency travel kit with the purchase of $1,000 or more in TravelFunds Cards from American Express.* It has the safety and security of Travelers Cheques and the convenience of a Card. The TravelFunds Card is prepaid and reloadable. It is safer than carrying cash and is not linked to your bank account. If it is lost or stolen, your balance is refunded, usually within 24 hours. Offer also available when purchasing American Express Travelers Cheques and foreign currency. 'Limit one kit per order. There is a $14.95 issuance fee per TravelFunds Card purchase, which includes standard shipping and processing. For complete Terms and Conditions, visit wvAv.aarp.orgramex. Offer available for AARP members only at bwrw.earp.orgramex and at 143004214754. Members must enter or mention promotion code 101. (CE 104632) How to Save up to 15% Off a Shopping Bill in Europe When shopping in the European Union countries, VAT (equivalent to sales tax) is included in the prices that you see, rather than added on at the cash register. As a resident outside of the European Union, one can reclaim up to 15% off the purchase price when leaving the country. And, so not to waste time at the airport foreign exchange desks, one can simply indicate on the form that they would like the refund to be credited to their American Expresso Card. A person must be resident outside of the European Union in order to benefit from tax-free shopping. VAT rates and minimum spending requitementS vary by country. Please refer to vAirwamericanexpress.comitraveltips for further details. To find out more about tax-free shopping, please visit mwtamerican express.comrtraveltips. Please don't forget to aSic a representative from Customs and Excise to stamp the form upon final departure. (CE 104591) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726661 DUPLICATE COPY Platinum Card® Statement of Account Membership, Rewards®' .1?:c:4::A -et,06 3W04,:Svhon obargeo aka) anyjiaia !ft full atkiillaceounts we in geedStOCii.14. Ckcirg Dmo 08/11/04 Page 1 of 10 New Previcus Beano, PaymentCox* $ NotiCharonS Balance $ Please Pay By 08/26/04 Please refer to page 2 for important information regarding your account 4,795.97 7,686.69 7,428.62 Terms - Payable in full upon receipt of statement. Pay your bill online anytime, anywhere at www.amoricanoxpress.com/paybill. For automatic replacement of a lost, stolen, non-received or damaged card, call 1-800-992-3404. For automatic balance information, please call 1-800-525.3355 and press option 1-1. Contact us at www.americanexpress.com or call Customer Service at 1-800-525-3355. Platinum Travel Services - Customized Travel Planning When you need to make travel plans, know that you can rely on Platinum Travel Services (PTS) --a full-service travel agency dedicated to handling all of your travel needs. PTS Is accessible with a toll-free telephone call from anywhere in the world. Our experienced and resourceful travel counselors are ready to help with every detail of your personal or business travel arrangements. And, when you book your reservations through PTS, you can also receive complimentary amenities exclusively for Platinum Care members to make your trip just that much more enjoyable. Call PTS today at 1-800-443-7672 to take advantage of this special Platinum Card member benefit. Activity frdeal` emea New A ocitn).2m Caed >OCIX. 07/20/0C COMPUTER PAYMENT RECEIVED - THANK YOU 07/16104' BARNEYS NEW YORK &CO MADISON NY 0454-6314 SALES Fargo Sperdna AMOURI S 07/17/04* EXPRESS PALM BEACH GAP,CENSFL 00 0235 EXPRESS APPAREL 07/27/0C BARNEYS NEW YORK 560 MADISON NY 0453.9892 SALES 08/1CVC4' COI.IPUSA40611 WEST PALM BEA FL Hththe talon the pad 'thew necw. dexh e.nd rethrn‘s 'th yaw Parteth Payment Coupon NEW YORK NY 10021 -6217 Mail Payment to: -5431 -167.48 -152.08': -105.99 • Continued on Page 3 Please Pay By: Please enter account 08126/04 number on all checks and correspondence. Payable in U.S. Dollars upon receipt with a bank in the U.S. or money order, pfocessable through the Total Amount Due U.S. banking system. $7,428.62 To Pay by Phone call 1-800-l-PAY-AXP or 1.800.472.9297. AMERICAN EXPRESS P.O. BOX 2855 NEW YORK NY 10116-2855 Check here if address or telephone number has changed. Note changes on reverse side. EFTA01726662 DUPLICATE COPY laZt-≥rxxMll Page 2 of 10 Payments: Your monthly statement is payable in full upon receipt. Payments must be in U.S. Dollars and drawn on a bank located in the US and (except for electronic payments) placed in the enclosed envelope with the remittance stub and the account number indicated on your check. Do not send cash. Payments received after 12:00 noon or on weekends or holidays may not be credited until the next business day. Please do not send post-dated checks. They will be deposited upon receipt. If payment is made at any other location, there may be a delay in processing. We reserve the right to process checks electronically, at first presentment and any represeMments, by transmitting the amount of the check, routing number, account number and check serial number to your financial institution. Your checking account may be debited as soon as the same day we receive your payment. If we can not collect the funds electroncally at first presentment, wemay issue a draft against your account for the amount of the check Authorization for Electronic Payments: By using the American Express Pay By Computer, Pay By Phone or any other American Express electronic payment service, you will be authorizing American Express to initiate an electronic debit to the financial account you specify in the amount you request. To use Pay By Computer, please veit us at www.americanexpress.com. Lost or Stolen Card: if the Card is lost or stolen in the United States, contact us immediately at 1.800-992.3404. Outside the U.S., contact the nearest American Express Travel Service Office or call us colect at 336.393-1111. You are fully protected against any fraudulent use of the Card when you notify American Express before it is fraudulently used. Your maximum Irablibe is 550 should you fail to moon its loss or theft. Charge Card and Statement Information: The annual fee is 5395.00 for the Basic Platinum Card. The annual fee for the Additional Platinum Card is $175.00and for each Additional Gold Card on the Platinum Card account the annual fee is .00. Renewal Cads are issued every three years. If the Card you carry is damaged, you may have it replaced sooner calling Customer Service. The $5 annual subscription fee for Departures magazine is included in the annual fee for 5rour Platinum Card membership. If you do not wish to receive Departures magazine, pleasecall 1-877-509-3993, Monday through Friday, 9am - 5pm EST. You may discontinue your Membership by calling Customer Service. Bo sure to keep your copy of the charge slips for comparison to your billed charges. The Statement Closing Date is the last date that charges and credts are processed to appear on the statement. Your account will be Past Due if payment for your previous moral's statement was received after the dosing date. To keep your account current, pay by the payment due date shown on your statement Billing Riohts Summary: In Case of Errors or Questions About Your Bill: II you think your bill is wrong, or if you need more Information about a transaction which appears on your statement, write or call the Customer Service department as indicated on your paper statement, or click on the Customer Service Ink online. We must hear from you no later than 60 days after we sent you the fist loll on which the error or problem appeared. Although you may telephone us, doing so will not preserve your rights. What We Need From You When You Have A Billing inquiry: 1. Your name and account number; 2. The dollar amount of the suspected error; 3. Describe the error and explain, if you can, why you believe there is an error. If you need more information, describe the tem you are unsure about. You do not have to ,ay any amount in question while we are investigating, but you are still obligated to pay the pads of your bill that are not In question. While we investigate your inquiry, we cannot report you as delinquent or take any action to C011ed the amount in question. Please retain any receipts pertinent to your daim. Special Rules For Charge Card Purchases: If you have a problem with the quality of goods or services that you purchased with the Card, and you have tried in good lath to correct the problem with the merchant, you may not have to pay the remaining amount due on the goods or services. You have this protection only when the purchase pnee was more than $50 and the purchase was made in your home state or within 100 miles of yourmailing address. (If we own or operate the merchant, or if we mailed you the advertisement for the properly or services, all purchases are covered regardless of amount or location of purchase.) In Case of Errors or Questions About Your Electronic Transfers: Please contact us by clicking on the Customer Service Link online at www.americanexpresscom, or you can cal us at 1-800-IPAY-AXP for Pay By Phone and Pay By Computer issues, or 1-800-CASH-NOW for Express Cash and automatic payment issues. You can also write to the Express Cash Operations address indicated on your statement. If you think your statement, receipt, or transaction is wrong, please contact us as soon as possible. We must hear from you no later than 60 days after we sent you theFIRST statement on v4ichthe problem or error appeared. When contacting us: 1. Tell us your name and account number,2. Provide the dollar amount of the suspected error; & Describe the error of the transfer you are unsureof, andexplain as clearly as you can why you beSeve there Is an error or whyyou need more inlermation. We will investigate your complaint and correct any error promptly. If we take more than 10 business days to do this, we will credit your account for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation. Credit Balance: If acredt balance (designated TR" is shown on this statement, it represents money owed to you. You may make charges against the credit balance or request a refund. Requests for refunds should be made in writing to the Refund Unit at the Customer Service address indicated on your paper statement, or click on the Customer Service Ink online. If you do not make sufficient charges against the credit balance or request a refund, we will, within 30 days after expiration of the six-month paned fo lowing the date of the first st element incicating the credit balance, issue a check to you fa the credit balance in your account if the amount is $1.00 or more. Important Notice to North Dakota Residents: if an account is past due forhvo or morebilling cycles, a late payment fee of 1.75%of all past due amounts will be added. Change of Address =net on front do not LIU? Name Cpany Mu arne steel Addreas cry. State 2o cods Area Colo and Homo Plume Arco Colo and Work Phone Erna,' r I li To Pay By Phone 1-800-472-9297 Customer Service, Lost or Stolen Card and all other services 1.800.5253355 24 hours/7 days Car Rental Loss and Damage Insurance 1-800-338-1670 Hearing Impaired (9am-5pm EST) M e: 1-800-241-9950 FAX: 1.800-695-9090 In NY: 1-800-522-1897 Travel Emergency and Worldwide Personal Assistance and Fine Dining 1-800-345-AMEX Platinum Card Travel Service and Fine Hotels, Resorts & Spas 1400-443-7672 Platinum Card By Invitation Only 1-800.321-RSVP Correspondence Customer Service P.O. Box 7825 CS Ft. Lauderdale, FL 33329-7825 Express Cash Operations P.O. Box 297815 Ft. Lauderdale, FL 33329-7815 Payments P.O. BOX 2855 NEW YORK NY 10116-2855 Providng your email address to American Express willenable you mommi to receive special otters, suited to your needs. EFTA01726663 DUPLICATE COPY Act-art Number cto Date )OO(X- 11/04 Page 3 of 10 New Activity Continued Forego SPWCIS19 Amount 07/12/04 HARRODS UMITED. LONDON UK UNITED KINGDOM Description Price GOODS 316.95 07/13/04* BAGGAGE INSURANCE PREMIUM 9.95 TKT NO. MPS 603.41 Pound, SWrn 07/14/04 POLO (UK) LTD, LONDON SW3 UNITED KINGDOM Description Price GOODS 233.00 07/16/04 SAKS FIFTH AVE -043 PALM BEACH FL 235.88 BIAFINIK PUMPS (FOOTWEAR 07/17/04 SAKS FIFTH AVE -010 PALM BCH GARDEN FL 337.54 JIMMY CHOO EVENING (SHO 07/17/04 POLO RETAIL CORP CHICAGO IL 249.00 GENERAL MERCHANDISE 07/18/04 DOUGLAS COSMETICS WEST PALM BEACH FL 116.60 BEAUTY SUPPUES/ACC 07/23/04 NEIMAN MARCUS PALM BEACH FL 514.10 LADIES SHOES 485.00 07/23/04 NEIMAN MARCUS PALM BEACH FL 68.90 CANDLE 65.00 07/27/04 RICKY'S URBAN GROOVENEW YORK NY 32.58 COSMETIC STORE 07/28/04 FEDEX A6845134992894NEW YORK NY COURIER PAK TO: GEORGE BAUNFORD GB FROM: 0022 1 COU 8845134992894 FEDEX CUSTOMER SERVICE 01-800-622-1147 07/29/04 POLO RETAIL CORP NEW YORK NY 412.78 GENERAL MERCHANDISE 07/29/04 POLO RETAIL CORP NEW YORK NY 599.50 GENERAL MERCHANDISE 07/29/04 POLO RETAIL CORP NEW YORK NY 148.27 APPAREL/ACCESSORIES vary 231 442.68 Stet...? 03 41.97 07/31/04 GAL LAFAYETTE HAUSSMANN, PARIS FRANCE Description Price ACHATS GALERIES 53.00 08/06/04 VVWW.POLO.COM 888-475-7674 PA 95.58 INTERNET RETAIL 08/07/04 MAX MARA PALM BEACH FL 196.10 SEAA4STRESS/ALTRINS 08/07/04 POLO RETAIL CORPORATPALM BEACH FL 421.88 GENERAL MERCHANDISE 08/07/04 WHBM #3069 WEST PALM BEA FL 29.67 Clothing & Accessories 08/07/04 COMPUSAit0611 WEST PALM BEA FL 33469 COMPUTER HARDWARE, SOFTWARE, ACCESSORIES CONTACT NAME NOT AVAILABLE CONTACT PHONE NUMB. NOT AVAILABLE THANKS FOR SHOPPING AT COMPUSA! Escpsent= Euro 65.53 1,785.92 Continued on rovers* EFTA01726664 DUPLICATE COPY flzD)-06t—Trob`da Page 40110 New Activity Continued Orlign „pmarg AMOlffil 08/09/04 MUVICO PARISIAN 20 W PALM BEACH FL 32.00 MOTION PICTURE THEATERS 08/09/04 COMPUSA$0611 WEST PALM BEA FL 33409 COMPUTER HARDWARE, SOFTWARE, ACCESSORIES CONTACT NAME NOT AVAILABLE CONTACT PHONE NUMB. NOT AVAILABLE THANKS FOR SHOPPING AT COMPUSM 169.56 08/09/04 POLO RETAIL CORPORATPALM BEACH FL 389.94 GENERAL MERCHANDISE 08109/04 BB&B STORE 55 W PALM BEACH FL 139.88 BED/BATH ACCESSORIES 08/10/04 BARNEYS NEW YORK 660 MADISON NY 190.09 SALES 08/10/04 BARNEYS NEW YORK 660 MADISON NY 150.99 SALES 0811 0/04 CHRISTIAN DIOR ATP PALM BEACH FL 22639 WOMEN'S READY-TO-WEAR Total of New Activity New Charges 7,686.69 Payments/Credits -5,054.04 EFTA01726665 DUPLICATE COPY Amount N Luba )O00(-)0000_ C8'11104 ReaSil dttiCh here Page c of 10 Travel Insurance Premium Refund Form If you havo been charged an insurance premium forone of the reasons listed on the back of this form, please 1) provide the information requested and 2) check the reason for your refund. Mach additional pages if necessary. Please deduct the total premium refund from your payment and return this form with payment. In order to receive a refund you must fill out this form completely. Failure to do so may result in a delay In processing or a denial of your request. If you are claiming for an uninsured person you must indicate hlsiber name on the back of the form. Vendor Name ilcketillentat Ticket/Rental Month gilled No. of Prinnums Program Premium Amount Total Amount Agreement No. : $374:20 arch Airflight 434t5o 34.50 EXAMPLE Use the back of this loan or attach additional pages for additional premium refund requests. Pleatecheth be Itasca lot FCCIASt Otkolse area serrat charge (excess baggage, &e'er/clump, lo ensue a ziirely Relurd. ucgade, earcalltion, a cm ohm ron-ar Veimpcetean charge). (See levet.* We of War retard Ofte trimmed Pert411(sertv.cnedher youreet. l904.10. yOul ken Re eVanatonJ deperdenl clidren under age 23'. a you Ad%onal Camanombein adder sneezes or depend en: chidren inlet age 231. • For NY resNerts edy, under age 19. oNooschedukd able to (tar. chat:). Elorreeted trio. Total No. 01 premiums Vnlresioil ear rental vehklo (e 9 taco van a motcsk) Tms or mire prerriurn charges tot $ 111010 CM ft Mi. IDCanzeiled eat Fenian no Mew, O0lher charges lrrolxod to Ise easel car reread (eV gran OCar reti in m eediadeel country Total Refund Requested EFTA01726666 DUPLICATE COPY XXXX-X X XX Page 6 of 10 Enrollees are due a premium refund if premiums were charged forcancelled trips, uninsured persons (someone otherthan yourself, spouse, dependent children under age 23' cr Additional Cardmembers, their spouses, or dependent chiclren under age 381, iinerary changes, upgrading of class, non-scheduled airline flights, excess baggage or any other non-air transportation charges. Enrollees are also due a premium refund if premiums were billed for a cancelled car rental or no show, an uninsured car rental vehicle, if two premiums were charged fertile same car rental, or other charges unrelated tothe actual car rental, if premiums were billed for acar rental in an excluded country. • Foe NY retinerbs celk Deptcdo-ts mom the age ct IS eteerweeed la Mane Pica Inunarech Uninsured Name Relationship to You Vendor Name pgoeutntal ZOVRerrgu... Month Billed No. of Promtums Program Prerrdum Amount Total EFTA01726667 For questions about your Membership Rewards account, contact 1-800-AXP-EARN (297-3276) viww.arnericanexpress.com/reweeds American Express Membership Rewards PO Box 297813 Ft. Lauderdale, FL 33329-9785 s° Monthly Statement and Program News rnmt eriod June 1, 2004 - June 30, 2004 Account activity after this period does not appear en this statement Available Points 54,388 Points are available when charges are paid in lull and all your accounts are in good slanting. Account Summary Opening points balance New points earned Points transferred or redeemed Reinstated points and adjustments New points balance 50,135 +4,253 0 0 =54,388 New Points Earned 06/01/04 - 06/30/04 Points Activity On Bonus Points Total Points Activity Eligible Charges Awarded Per Card Platinum 4,253 0 4,253 Totals 4,253 0 4,253 Membrane Retard: port earned may be trandened or redeemed as lap is all fiCKIIC0 Card soma re h bard stanserg. Pans variance Cl redeemed car,nct tc reversed bat to to began. Forfeited points can be reinsteled for a tee by ailing me number provided below. Ouble Cad charges aro calrnd ir. the Altabeninka Rends pregeast Terms anti °tams en set tanacttp Raab Gude. I you Pat gusto:ea pleat vise wenv.amentanexpresacomPrewarde or cal I. 860..sa2o.ERFIN (297.3276). From overeat, cal caber 305416-2799. BONUSZI .triftht mot' Earn More! New ways to earn points. Hold a Meeting at an Omni Hotel and Earn up to 30,000 Bonus Points Choose an Omni Hotel property for your next meeting or event and earn DOUBLE Membership -Rewards® points on all guest room charges made on an eligible, enrolled American Express® Card, PLUS, earn an additional 5,000 points for events with guest room charges of 520,000. Valid for meetings booked and held between 06/01/04 and 05/31/05, so call an Omni Hotel meeting planner today. Deride pcia awarded la he Pal 525.030 is Para recrn cagesMy. Must bettered n meet in order to rece#m select rewards. Cannot bo used in centime:a WA ace &count aid WOW teen. To be etlibb lo earn boot mints. you mud be emoted n the Meaterelp Rends pogrrnal the tin of pi:chase oral dine ipou puttee no an ‘9016 emoted Amman Excross Cant. SOWS Oft smIl be awarckd mem 10-12 vreas tett Pareactions war on yam bird statement Bad 7321. Use Miles as Money with GlobalPass® GlobalPass offers Membership Rewards® enrollees the ability to use Miles as Money toward any airline, anytime. With the GlobalPass SuperAwardsni Program, transfer Membership Rewards points to GlobalMiler and redeem toward tickets on any airline worldwide! GlobalPass also offers GlobalAwards®, allowing enrollees to redeem Membership Rewards points toward travel on GlobalPass Affiliated Airlines including AeroPostal, TACA and KLM. Page 7 of 10 American Express.' rri....tMENIUERCHIP (..Vt* ! • • • • [INA RI . . . . . . A Call Omni Hotel today at 1.800.788.OMNI (788-6664) to anange your next meeting or event and ask for your Membership Rewards bonus points! (MR Message 3073) To transfer Membership Rewards points to GlobalPass Miles, call 1.800-AXP-EARN (297.3276) or go to www.amerlcan expross.comirewards. (MR Message 6387) Continued on worse Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726668 American E sprees (' ..........i iige illimiliSICATE COPY " • larrbm MC Mat PIZI11!: tP le,'‘ • • AIMEWARO. Earn Up to 1,500 Bonus Points with AOL® 9.0 Optimized! Membership Rewards® enrollees get AOL--FREE for 50 days. Plus, earn up to 1,500 bonus points (500/paid mo.) when you sign up with an eligible, enrolled American Express® Card and stay on AOL after the trial period ends. ACC TRIAL MUST BE USED WITS4ti 50 DAYS OF VJITIAL StHCN. To avoid bona fee. emcee balms bid ends. Must repine by STACK stagroe or URL adpay AOL ktvilifIrrcirlen tof berms pads. To be dobN kg bre pens, must bc wetted b lAentash0 Plessmb al time ACC lee b charged to MSC Cam. Beaus pant vat to atialeal 500fro Ice each paid most d ACC menimistip Ass ,pbmad t.500pmfa Muslobaige AOL mortity Ms b chptio. carded AMEX Cad. Banos pots be ciCS b IMlbe,elip Rewards ad whim 10.12 vr«lis alier domes awAsr on tip sent To be awarded bonus pads, you rival pay 0.01. moray membership foes by 4/15105. Bonus ID: 7492. Experience Italy with Alitalia! As Italy's premier airline, Alitalia offers the most non-stop flights to Italy from all its U.S. gateways. Enjoy wide-body seats, superb gastronomy, an extraordinary in-flight boutique and world-famous service from the people who have turned living into an art form. Redeem Membership Rewards® points and experience the passion of Italy. Take advantage of the new Magnifica Class Companion reward and bring a friend! Amazing Back-to-School Savings at Staples®! From crayons to calculators and pencils to portfolios, Staples makes it easy to find the hottest buys all in one place. Redeem Membership Rewards® points for Staples Awards and shop in store, through the catalog or online at Staples.com. It's all here, you're all done! Special Offer on Samsonite Luggage Special offer for Membership Rewards® enrollees with Samsonite. Use your American Express® Card to save over 50% on select luggage sets, or 15% off any other online purchase. As an added bonus, receive free UPS ground shipping on all orders. Oho rixtrhacec wobble on Mamas elipment only. Thic ace =duke opasial prcgum oab Redeem Membership Rewardes points with Discovery Channel Stores! Discovery Channel reaches beyond the television screen to bring you a universe of products guaranteed to "Entertain Your Brain". From leading-edge electronics to exclusive toys, there are plenty of products to help you share the spirit of Discovery. Page 8 of 10 Call 1.800.276.3459 or visit www.free.aol. com/mr1 for complete terms and conditions. (MR Message 9033) Visit envw.amertcan express.comirewards or call 1.800-AXP-EARN (297-3276). (MR Message 6344) Visit ammicanexpress.com/ rewards or cal 1-800-AXP-EARN (297-3276). (MR Message 7079) Visit wmv.samsonite companystores.com/ partner and use promo code 7258 or call 1.800.547-BAGS ext.7258 to take advantage of this offer. (MR Message 3121) To find the nearest store Or begin your shopping online, visa wow. dlscovely.coni/store or visit www.amedcan express.comfrowards or call 1.800-AXP-EARN (297-3276). (MR Message 6339) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726669 DUPLICATE COPY ed For Accourt. Muter >0OO(-)OOO 1 Ckerg Dale 08/11/04 Page 9 of 10 CustomExtrac Hot Plates® - Your Table is Waiting Every day Hot Plates is your entrée to the hottest restaurants. More than 100 top restaurants in New York, Los Angeles, San Francisco, and Miami set aside a coveted table at lunch and dinner exclusively for Platinum Card® members. All cancellations must be made by calling at least 24 hours in advance of reservation. Otherwise, you will be subject to a cancellation fee of $15 per person (minimum of $60, maximum of $120). To make reservations, please call Platinum Card Concierge at 1.800.345-2639, option 2. (CE 104767) Premium Global Assist® Hotline - Travel with Confidence When you travel 100 miles or more away from home, rely on Premium Global Assist Hotline for around-the-clock medical, legal or financial assistance. For medical needs, American Express will provide you with a list of physicians and dentists in your destination, assist with travel arrangements if you need to get home in a hurry, and pay for the cost of emergency transport to a medical facility. You can also look to American Express for help with visas, passports, lost luggage, and more. Premium Global Assist Hotline must arrange all medical and visitor transportation. Because this is an assistance service, we cannot reimburse you for expenses you incur on your own. For more information, call Customer Service at 1.800.525-3355. (CE 104768) Macy's Passport '04: Fashion Show Benefit American Express presents, Passport a spectacular theatrical fashion show captivating you with music, live performances, supermodels, celebrities, internationally acclaimed fashion designers, and the best of Macy's Fall collection. Unlike any other fashion show, Passport merges fashion and compassion, and this year returns revitalized to inspire. Now in its 22nd year, Passport has raised nearly $18 million for HIV/AIDS research, prevention and direct-care programs. The evening includes a reception, Celebrity Fantasy Auction, and the Passport Fashion Show. Join us and experience the journey. For more information, please visit www.ticketmaster.com/passport. Runway Seats $150. Preferred Seats $75. sciftLyS sty Tickets on sale 8/15. SAN FRANCISCO Fort Mason Center. Cardmember Evening, 9/22. Black Tie Gala Evening, 9/23. LOS ANGELES Barker Hangar: VIP Lounge and Gala Evening, 9/30. (CE 104764) Earn 7,500 Membership Rewards® Bonus Points As an American Express• Cardmember you are entitled to many benefits, including exclusive access to an experienced financial advisor. Enjoy a complimentary initial consultation with an experienced American Express financial advisor, a seasoned ° professional who can offer you financial advisor on investment strategies, tax planning, and much more. After your initial consultation you will receive 7,500 Membership Rewards bonus points. nanclat Advisor Offer valid to new American Express Financial Advisor clients only. American Express Financial Advisors Inc., Member NASD. American Express Company is separate from American Express Financial Advisor Inc. and is not a broker-dealer. Allow an experienced financial advisor to help you achieve your personal financial goats, just call 1.866.864.3842 toll-free to be referred to a financial advisor in your area. (CE 104792) Now Accepting American Express® Cards! Cardi's Furniture Superstores & The Rhode Island Design Center - Same-day furniture delivery, 7 Days A Week! Visit www.cardisfumiture.com or call 508-379-7510 for locations. Molton Brown London - Experience a collection of luxury body and skin therapies to renew, refresh and restart yourself. Now at 1098 Third Avenue, NY, NY. www.moltonbrown.co.uk. II Cigno - Classic regional Italian cuisine. Located at 1505 Weaver Street in Scarsdale, NY. Call us at 914-472-8484. Reservations are recommended. If there are other places where you would like to see the Card accepted, please call the Customer Service number that is located at the top of your statement or the number that is on the back of your Card. (CE 104721) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726670 1)14. sl0AMENCel MI= DUPLICATE COPY Ocasunt Number MX-XX Page 10 of 10 Donate to the MDA Telethon With the Card and We Will Too! American Express is a proud sponsor of the 2004 Jerry Lewis Muscular Dystrophy Telethon. MDA combats neuromuscular diseases through programs of worldwide research, comprehensive medical and community services, and far-reaching professional and public health education. And, to celebrate our seventh consecutive year as a sponsor, American Express is going to make a $5 contribution for every time a donation is charged to the Card during the telethon. If you aren't able to tune in, go to www.mdausa.org to donate and learn more about MDA. $5 donations from American Express to the MDA are not tax-deductible. American Express will donate a maximum of $160,000. We'll donate $5 to the MDA when you charge your contribution to your American Express° Card during the telethon. Please check local listings and tune in on September 5-6 and give generously) (CE 104763) A Special TravelFunds® Card Offer for AARP Members Receive a complimentary emergency travel kit with the purchase of $1000 or more in TravelFunds Cards from American Express.* It has the safety and security of Travelers Cheques with the convenience of a plastic Card. It's also prepaid and reloadable. Like Travelers Cheques, if it is lost or stolen, the balance on your Card is refunded, usually within 24 hrs. Offer is also available for U.S. Travelers Cheques, "fee-free" foreign currency Travelers Cheques and "fee-free" foreign currency. 'Limit one kit per order. There is a $14.95 issuance fee por TravelFunds Card purchase, which includes standard shipping and processing, $15.00 order fee plus shipping for U.S. Travelers Cheques. For complete terms and conditions, visit vninkaarp.orgfamex. Offer avalabre for AARP members ONLY at vmw.aarp.org/amex and at 1.800.21.9754. Members must enter or mention promotion code 101. (CE 104772) Sign Up For American Express Alerts Get important information pertaining to your account delivered to you whenever and wherever you want. With American Express Alerts, you can choose to be notified when your payment is due, irregular account activity is detected, your payment is received and you are approaching your line of credit/spending limit. Alerts can be sent to your e-mail address, mobile phone, pager or PDA. To sign up for Alerts, visit twAv.americanexpress. comfaterts. (CE 104807) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726671 Platinum Card® Statement of Account Prtniwo &thine 7,428.62 PaimentsCcedels 7428:62 DUPLICATE COPY MIN New Ginn $ 9,316.45 New Balance $ 9,316.45 Cairg Date 09/11/04 Earn points on all of your purchases, everywhere you use the Card. • Page 1 of 8 Please Pay By 09/26/04 Please refer to page 2 for important information regarding your account Terms - Payable in full upon receipt of statement. Pay your bill online anytime, anywhere at www.amedcanexpress.com/paybill. For automatic replacement of a lost, stolen, non-received or damaged card, call 1-800-992-3404. For automatic balance information, please call 1-800-525-3355 and press option 1-1. Contact us at www.americanexpress.com or call Customer Service at 1-800-525-3355. Financial Control and Double Membership Rewards® Points It's universal: you take out money from the bank and after a week, you wonder where it went Using your Platinum Card® to pay for everyday errands at supermarkets, gas stations and drug stores can help you keep track of your expenses. Each month, you will receive a detailed statement of all your purchases made with the Card. And don't forget, you can earn double points toward your next vacation. Offer applies at qualifying stand-alone supermarkets, drugstores, gas stations, the U.S. Postal Service, and for payments for wireless phone bills (excluding bulk purchases of wireless time). Not valid in the departments of superstores or warehouse clubs. Terms and conditions of the Membership Rewards program apply. Activity "" P'4"'"° New C3,0=0(. ( 04','. COMPUTER PAYMENT RECEIVED - THANK YOU ...NBy$ NEW YORK SU MADISON NY 752.6398 SALES Fomign SpencInj Amounts 08/11/04 POLO RETAIL CORP NEW YORK APPAREL/ACCESSORIES NY 601.79 08/11/04 SALON AKS NEW YORK HAIFVNAILS/SKIN CARE NY 249.96 3 Please !odd cn p•eferalitti blow• detach nrd CONT nth rex pa)merd 3 Payment Coupon Total Amount Due $9,315.45 NEW YORK NY 10021 -6217 ..... Mail Payment to: AMERICAN EXPRESS P.O. BOX 2855 NEW YORK NY 10116-2855 IIIIIIII Continued on Page 3 Please Pay By: Please enter account 09/26/04 number on all checks and correspondence. Payable in U.S. Dollars upon receipt with a bank in the U.S. or money order, prccessal3le thrOugh the U.S. banking system. To Pay by Phone call 1-800-I-PAY-AXP or 1.800.472.9297. Check here if address or telephone number has changed. Note changes on reverse side. O EFTA01726672 DUPLICATE COPY xceourt Namur Me)(4°Ce l Page 2 of 8 Payments: Your monthly statement is payable in full upon receipt. Payments must be in U.S. Dollars and drawn on a bank located In the US and (except for electronic payments) placed in the enclosed envelope with the remittance stub and the account number indicated on your check Do not send cash. Payments received after 12:00 noon or on weekends or holidays may not be credited until the next business day. Please do not send postdated checs. They will be deposited upon receipt. If payment is made at any other location, there may be a delay in processing. We reserve the right to process checks electronically, at first presentment and any re-presentments, by transmitting the amount of the check, routing number, account number and check serial number to your financial institution. Your checking account may be debited as soon as the same day we receive your payment. II we can not collect the funds electronically at first presentment, we may issue a draft egainst your account for the amount of the check Authorization for Electronic Payments: By using the American Express Pay By Computer, Pay By Phone or any other American Express electronic payment service, you will be authorizing American Emep to initiate an electronic debit to the financial account you specify in the amount you request.To use Pay By Computer, please visit us at vnwe.arnericanewess.pom. Lost or Stolen Card: If the Card is lost or stolen in the United States, contact us immediately at 1.800.992.3404. Outside the U.S., contact the nearest American Express Travel Service Office or call us collect at 3..%-393-1111. You me fully protected against any fraudulent use of the Card when you notify American Express before it is fraudulently used. Your maximum liablity is $50 should you fail to report its loss of theft. Charge Card and Statement Information: The annual fee is $395.00 for the Basic Platinum Card. The annual fee for the Additional Platinum Gard is $175.00,and for each Additional Gold Card on the Platinum Card account the annual fee is (X). Renewal Cards are issued every three years. If the Card you carry Is damaged, you may have it replaced sooner by calling Customer Service. The $5 annual subscription fee for Departures magazine is included in the annual fee for pour Planum Card membership. If yai do not wish to re ive Departures magazine, please call 1-877-509-3993, Monday through Friday, 9am - 5pm EST. You may discontinue your Membership by calling Customer Service. Be sure to keep your copy of the charge slips for comparison to your billed charges. The Statement Closing Date is the last date that charges and credits we processed to appear on the statement. Your account wig be Past Duo It payment for your previous montlYs statement was received after the dosing date. To keep your account current, pay by the payment die date shown on your statement Billing Rights Summary: In Case of Errors or Questions About Your Bill: If you think your bill is wrong, or if you need more information about a transaction which appears on your statement, write or call the Customer Service department as indicated on your paper statement, or clink on the Customer Service link online. We must hear from you no later than 60 days after we sent you the first bill on which the error or problem appeared. Although you may telephone us, doing so will not preserve your rights. What We Need From You When You Have A Billing Inquiry: 1. Your name and account number; 2. The dollar amount of the suspected error: 3. Describe the error and explain, if you can, why you believe there is an error. If you need more information, describe the item you are unsure about. You do not have to pay any amount in question while we are investigating, but you are still obligated to pay the parts of your bill that are not in question. While we investigate your inquiry, we cannot report you as delinquent or take any action to colect the amount in question. Please retail any receipts pertinent to your claim. Special Rules For Charge Card Purchases: If you have a problem with the quality of goods or servixs that you purchased with the Card, and you have tried in good faith to correct the problem with the merchant, you may not have to pay the remaining amount due on the goods or services. You have this protection only when the purchase price was more than $50 and the purchase was made in your home state or wahin 100 miles of your mailing address. (If we own or operate the merchant, or if we mailed you the advedisement for the property or services, all purchases are covered regardless of amount or location of purchase.) In Case of Errors or Questions About Your Electronic Transfers: Please contact us by clicking on the Customer Service Link online at wv.w.arnericanexpresecom, or you can call is at 1-800-IPAY-AXP for Pay By Phone and Pay By Computer issues, or 1-800-CASH-NOW for Express Cash and automatic payment issues. You can also write to the Express Cash Operations address indicated on your statement. If you think your statement, receipt, or transaction is wrong, please contact us as soon as possible. We must hear from you nolater than 60 days after we sent you ttmF1RSTstaternent on which the problem or error appeared. When contacting us: 1. Tell us your name and account number; 2. Provide the dollar amount of the suspected error; 3. Describe the error or the transfer you are unsure of, and explain as clearly as you can why you believe there is an error a why you need more information. We will investigate your complaint and correct any error promptly. If we take more than 10 business days to do this, we will credit your account for the amount you think is in error, so that you will have use Of the money during the time it takes usto complete our investigation. Credit Balance: If a credit balance (designated 'CR') is shown on this statement, it represents money owed to you. You may make charges against the credit balance or request a refund. Requests for refunds should be made in writing to the Refund Unit at the Ostomer Service address indicated on your paper statement, or click on the Customer Service link online. If you do not make sufficient charges against the cred4 balance or request a refund, we will, within 30 dayS after expiration of the six-month period following the date of the first statement indicating the credit balance, issue achest to you for the credit balance in your account if the amount is $1.00 or more. Important Notice to North Dakota Residents: If an account is past due for hvo or more biting cycles, a late payment fee of 1.75%of all past duo amounts will be added. Change of Addiesz K correct on heal do not use Nemo N Ccafrany ame Street Add-en City, Stale Le Cede Area Code turd liten•Phole Area cove end Work Pftine Emelt r ay. L _ - 1-1 - 7 fa To Pay By Phone 1.800.472.9297 Customer Service, Lost or Stolen Card and all other services 1400-525-3355 24 hoursa days Car Rental Loss and Damage Insurance 1.800.338.1670 Hearing Impaired (9am-Sporn EST) TTY: 1-800-221-9950 FAX: 1.800.695.9090 In NY: 1.800.522-1897 Travel Emergency and Worldwide Personal Assistance and Fine Dining 1-800-345-AMEX Platinum Card Travel Service and Fine Hotels, Resorts & Sfias 1-800-443-7672 Platinum Card By Invitation Only 1-800-321-RSVP O Correspondence Customer Service P.O. Box 7825 C.S Ft. Lauderdale, FL 33329-7825 Express Cash Operations P.O. Box 297815 Ft. Lauderdale, FL 33329-7815 Payments P.O. BOX 2855 NEW YORK NY 10116-2855 Proviorg your email address to American Express will enable you j to receive special offers. sultedto your needs. EFTA01726673 DUPLICATE COPY X X X X-X XX X ClosigoW 09/11/04 Page 3 of 8 New Activity Continued 08/13/04 HDS-RETAIL, FRANKFURT FEDERAL REPUBUC OF GERMANY Description THANK YOU FOR USING THE CARD. THE SIGNED RECEIPT IS IN YOUR POSSESSION 08/14/04' GUCCI FIRENZE 3,273.89 REFS 71001590423200001048904 08/14/04 Fuegn Spening Amount $ 28.55 European Urion Euo 35.83 06/16/04 HARRODS WAITED. LONDON UK UNITED KINGDOM Description Rice GOODS 16.00 08/16/04 HARVEY NICHOLS & CO LTD, LONDON UNITED KINGDOM Description Price GOODS 50.00 06/16/04 HARVEY NICHOLS & CO LTD, LONDON UNITED KINGDOM Description Price GOODS 600.00 08/16/04 HARVEY NICHOLS & CO LTD, LONDON UNITED KINGDOM Description Price GOODS 442.00 08/16/04 HARVEY NICHOLS & CO LTD, LONDON UNITED KINGDOM Description Price GOODS 13.00 08/18/04' INTL C' 800-5762118 FR GERMANY GE TO 0114478367 13210150 TIME 0601 DATE 08/13 MINS 0005 08/20/04 HARRODS LIMITED. LONDON UK UNITED KINGDOM Description Price GOODS 45.00 08/21#14 HARRODS WAITED. LONDON UK UNITED KINGDOM Description Price GOODS 112.85 08/22/04 BOOKPLUS SHOP, HEATHROW AIRPORT UNITED KINGDOM Description Price GOODS/SERVICES 39.80 000000000000000 06/22/04 SUNGLASS HUT HOUNSLOW UK UNITED KINGDOM Description GOODS 08/23/04 GAP #6345 WEST PALM BEA FL 40.81 em 30.15 Pouts SSert.-9 50.00 Parch Sleds* 94.05 Poach80320 102972 818180 44203 Pounds Seeing 831A9 Pala %N 13 MI .03 24.48 35.97 4507 Parch Steam 84.15 11285 211.04 Pourds 0086/ 39.80 74.43 Pasch ering Past S1wim 06.87 199.86 MISCELLANEOUS AND SPEC/ 08/26/04 NEIMAN MARCUS PALM BEACH Ft 199.28 BUSS 32.00 MOLTON BROWN 23.00 BALANCE REF TO INVOICE Continued on reverse EFTA01726674 DUPLICATE COPY Nurbe: XXXX-XXXX) Page 4 of 8 New Activity Continued cinCn.-9encl Amoun.S 08/28/04 POLO RETAIL CORPORATPALM BEACH FL 528.94 GENERAL MERCHANDISE 08/28/04 VICTORIA'S SECRETPALM BEACH GARDENSFL 30.21 Women's Apparel 09/03/04 ELECTRONIC UNLIMITED INC ST THOMAS VI Description GENERAL MDSE 570.00 09/03/04 MULTI-NATIONAL INSUR317-262-2132 IN 54.00 INSURANCF_JUNDERWFIMNG 09/05/04 TLI AEROPUERTO BARAJAS, MADRID SPAIN GRACIAS POR UT1UZAR LA TARJETA AMERICAN EXPRESS THANK YOU FOR USING THE AMERICAN EXPRESS CARD 09/05/04 TLI AEROPUERTO BARAJAS, MADRID SPAIN GRACIAS POR UllUIAR LA TAFUETA AMERICAN EXPRESS THANK YOU FOR USING THE AMERICAN EXPRESS CARD 09/05/04 SHOP IN STORE (PRICE) MADRID SPAIN GRACIAS POR UTILIZAR LA TARJETA AMERICAN EXPRESS THANK YOU FOR USING THE AMERICAN EXPRESS CARD 09/08/04 HARRODS LIMITED. LONDON UK UNITED KINGDOM Description Price GOODS 24.82 $1.00 European Linen Eao 63.46 41.00 EurcpeanUrion Euro 51.02 6:270 Eurcpoon ego 86.73 2482 Pounds Stertrg 09/08/04 ZARA, LONDON SW3 UNITED KINGDOM Description GOODS 31500 PcordsSlerin2 45.18 627.97 09/08/04 ITSU LONDON SW3 UNITED KINGDOM GOODS/SERVICES 23.10 42.05 Pounds Sating Total of New Activity New Charges 9,315.45 PaymontsiCredits -7,428.62 EFTA01726675 For questions about your Membership Rewards account, contact 1-800-AXP-EARN (2973276) www.americanexpress.com/rewards American Express Membership Rewards PO Box 297813 Ft. Lauderdale, FL 33329-9785 Mem bePglikfit@Mtais' Monthly Statement and Program News Statement Period July 1, 2004 - July 31, 2004 Account activity after this period does not appear on this statement Points are available when charges are paid in full and all your accounts are in good standing. Available points include everyday spend points. Available Points 60,405 Everyday Spend Points earned this period: 43 Account Summary Opening points balance New points earned Points transferred or redeemed Reinstated points and adjustments New points balance 54,388 +5,832 0 +185 =60,405 Page 5 of 8 Earn Double Points for all your Everyday Spend- grocer es. gas, pharmacy New Points Earned 07/01/04 - 07/31/04 Totals Points Activity On Eligible Charges Everyday Spend Points Bonus Points Awarded Total Points Activity Per Card 4,758 43 1,031 Polo Ralph Lauren 2x Pis 3084 5,832 4,758 43 1,031 5,832 Reinstated Points and Adjustments 07/01/04 - 07/31/04 Number Of Points Date EDS Bonus Point AO 185 7/14/04 Total 185 Morrbashp Rewards pads earned may be translerrad or redeemed as lend of al imolai Card ;mounts aroinpad stanInd Faits Pander:0d or redorecol caned to roamed bock inio the pro;rarn. Forfeited points can be reinstated fora lee by seined* number provided below. Dabs. Card chug= ore oven:dinthe istoibt, bp Ronde program Terme end CCfat&r4 if for Movbeis* Fend: Guilt II you hansquestKot pease vise wyns.amertterrexproneornirnarda or nal 1 eCOAAa-EARN (291-3274 Frmovene, ,o4i Doled 303-816-27W P 01'f triBARN Earn More! New ways to earn points. Everything You Need, for Every Room in Your House at Pottery Barn At Pottery Barn, you'll find sophisticated furnishings with exclusive designs that exemplify superb quality and timeless style. Visit us today--we'll help you create rooms that make you feel welcome every time you walk in the door. The Capital Grille Comes to Manhattan Nationally acclaimed for dry aging steaks on premises, The Capital Grille serves classic offerings such as chops, large North Atlantic lobsters and fresh seafood. Guests enjoy an award-winning wine list with over 900 selections including rare and prized older vintages. This elegant steak house is located in the architecturally significant Trylon Towers of The Chrysler Center at 155 East 42nd Street in New York City (212-953-2000). Visit www.american express.com/rewards or cal 1.800-AXP-EARN (297-3276). (MR Message 5066) To redeem points for a $100 or $250 certificate for The Capital Grille, visit wymamericanexpress. com/rewards or call 1.800-AXP-EARN (297-3276) (MR Message 2221) Continued on reverse Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726676 American Express• CCORMICK & SCHMICKS SEAFOOD RESTAURANTS TOURIrlEAU SING! 1000 ELtIMILI7N-r les nrd just an Wane. les brut GATE COPY allitcLmNror Fly Cathay Pacific Airways to Hong Kong Cathay Pacific Airways offers service from North America (Los Angeles, San Francisco, New York, Vancouver and Toronto) to Hong Kong, with convenient connections to over 80 destinations worldwide on one of the world's youngest fleets. On Cathay Pacific, you may redeem 20,000 Membership Rewards® points for a $299 Economy Class ticket or 70,000 points for a free Economy Class ticket to Hong Kong. McCormick & Schmick's Seafood Restaurants Enjoy some of the freshest seafood available each and every day or as National Seafood Month begins in October. Renowned for their 'Fresh Approach'to dining, this restaurant group prints new menus daily. to offer more than 30 varieties of the freshest seafood. Now is the ideal time to think gatherings or gift cards for the holidays. To find a restaurant near you call 1-888-344-6861 or log on to www.McCormickandSchmicks.com. Earn Double Points at Tourneau WatchFest 2004 Celebrate Watchfest 20041 Visit any Tourneau or Toumeau Watch Gear Store during the entire month of October 2004, and earn double Membership Rewards® points on any purchase when you use an eligible, enrolled American Express® Card. NcetensteLM tl Roma Ls Vegas lawful. To be digbla bean term pain% ru indite monad in the Morberdip Reran* program al de rase el maids* ant you must chug° yaw wallas* on an englot eructed &main Express Cut Sand pmts wIl be creel In your Mantonhip Rands tccoull eruct 643nvedas arm thaw gaper on your bin ateernent Sons ID: 2:109 Fly EL AL Israel Airlines Your Israel experience begins with EL AL, Israel's National Airline. Don't miss out on low fall and winter airfares to Israel with EL AL Israel Airlines. Or, you can always transfer Membership Rewards® points to Matmid Club points. Every seat on the 777 and 747-400 aircraft have personal TV monitors offering a wide choise of in-flight entertainment. Call EL AL at 1-800-223-6700 or 212-768-9200 to make reservation, then visit www.americanexpress.com/rewards or 1-800-AXP-EARN (297-3276) to redeem points. Page 6 of 8 Call Cathay Pacific at 1-800-233-2742 to make your reservation. Then, visit www.american express.comirewards or call 1.800-AXP-EARN (297-3276) to redeem points. (MR Message 8221) To start redeeming today fora $50, $100 or $150 gift card, visit www. americanexpress.com/ rewards or call 1.800-AXP-EARN (297-3276). (MR Message 4524) (Bonus ID 2308) Visit www.ametican exptess.comirewards cc call 1.800-AXP-EARN (297-3276) to redeem points. (MR Message 7355) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will bo disclosing to the merchant that you meet these criteria. EFTA01726677 DUPLICATE COPY P; re For Account Nutter cawing Date )OOOti 09/11/04 Page 7 of 8 CustomExtrar Pay Bills Automatically and Keep Your Free Time Free Sitting down to pay bills month after month can be a chore. But with your Platinum Card® from American Express you can avoid the tedium of writing countless checks by using your Card to pay your bills automatically. From wireless and cable bills to gym memberships, pay them automa:ically with your Card. Getting started is simple. Just call your sarvice providers and tell them you want to pay your bill automatically every month with your Card. They'll take your information and do the rest. Terms and conditions apply. Not all providers service all markets. In some instances, it may take more than one tilling cycle before initial paid amounts are posted to the Card account. Learn more at vmvo.amerfcanexpress. com/automaticbIll. Your free time will finally remain free. (CE 104901) Premium Seats at the STAPLES Center Use your Platinum Card® to get some of the best seats in the house for professional hockey and basketball at the STAPLES Center. You can also score hot tickets to most other sports and musical events at the Los Angeles landmark. hastaansx.r. frin var44: etiO All sales we final and nonrefundable and male is prohibited. Details and prices are subject to change. Suites, packages, and tickets we available On a first-come, first-served basis. All ticket orders are subject to service charges. Payment must be made using the Platinum Card from American Express. Ticket limits may apply. Availability is limited. Tickets will be solder' pairs. Call 1-800-321-RSVP (8 am-11pm EST, seven days a week) to buy tickets or visit wnamericanexpress. comiluxutysultes for more information. (CE 104833) Carry the TravelFunds® Card from American Express The safety of Travelers Cheques with the convenience of a Card. The prepaid, reloadable TravelFunds Card from American Express is a safe way to carry money when you travel. Unlike debit cards, it is not linked to your bank account. You'll also have access to valuable travel services such as passport/credit card replacement assistance.* 'Proof of TravelFunds Card purchase may be required. Credit card replacement assistance is for major bank-issued credit cards only (not for retail store, gasoline, calling cards, etc). Fees for passprt/credrt card replacement assistance are the sole responsibiity of the customer. ATM fees apply. For complete terms, visit wrinv.americanexpress.com/buytfc or call 1.888.412.6945. TravelFunds• Card from American Express is accepted at millions of plebes that accept American Expresso/ Cards. Purchase yours today at www.amerfcan express.com/buytfc or by calling. 1-877-1 BUY-TFC. (CE 104838) Airport Club 4.4&3:455r ? an' ;FILY:.li 40 I Vs, A 4: Access Around the World Frequent flyers will appreciate this benefit—complimentary access to participating Continental Airlines Presidents Club®, Delta Crown Room Club® and Northwest WorldClubs® airport lounges. You'll enjoy complimentary access by presenting your Platinum Card® government-issued ID and ticket valid for travel that day with the corresponding airline operating the flight. You may also bring with you as guests, your spouse and children under the age of 21 or up to two travel companions per visit. Program terms and conditions apply. For full terms and conditions visit www.americanexpress.com/platInum. For more information on lounge locations, visit www.amedcanexpress. com/platinum. (CE 104836) Groceries, Phone bill, Movies - Track Your Spending Online Whether you plan on filling up at the gas pump, renewing your gym membership, or buying a new shirt, you'll probably want to make sure your charges are recorded accurately. When you sign up to view your American Express® account online, you'll be able to view your statement and most recent account activity, 24/7. And for added convenience, you can even pay your bill online in a matter of seconds. Sign up now at vntnv.amerIcanexpress.com/mycardaccount. (CE 104832) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726678 DUPLICATE COPY ACCOn Nurter )0000000a Page 8 of 8 Wake Up in the Windy City with Hyatt Stay at a Chicago area Hyatt Hotel between August 15 and October 15, 2004 and receive a complimentary continental breakfast for up to two guests for every day of your stay when you book on Hyattcom and pay with your American Express® Card. Enter otter code WAKEUP when making your reservation. Visit www.hyatt.com/wakeup for details. Offer valid at all Chicago area Hyatt hotels except Park Hyatt Chicago. To qualify you must book your reservation an www.Hyatt.com, request WAKEUP, pay an eligible rate, guarantee and pay with your American Express Card. Subject to availability. Other restrictions apply. * 2004 Hyatt Corp. Make your reservation today at vAvw.hyett.comf wakeup. (CE 104830) Now Accepting American Express® Cards! eteamz - Teams and leagues In more than 100 sports use eteamz Web sites and services. Visit www.eteamz.com or call 1-888-543-7223. eteamz is part of The Active Network, Inc. Global Gatherings - Patisserie and restaurant selling eclectic home and gift items from around the globe. We are on 156 South Central Avenue in Hartsdale, NY. 914-683-1833. Baby Superman - Baby bedding and gear at discount prices—unique items not found at national chains. Nationwide shipping. Visit us at www.babysupermart.com. If there are other places where you would like to see the Card accepted, please call the Customer Service number that is located at the top of your statement or the number that is on the back of your Card. (CE 104870) Online Fraud Protection Guarantee When you use the American Express® Card online, you won't be responsible for any unauthorized charges. Period. No fine print, no deductible--just pure protection, so you can shop with confidence anywhere on the Internet Should any unauthorized charges appear on your statement, simply notify us by calling the number on the back of your Card. To learn more, visit wew.americanexprese corn. (CE 104909) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726679 Platinum Card® Statement of Account Preaus Balsa 9,315.45 PaymotsCrWt$ • 9,315.45 DUPLICATE COPY New Nen Chsgas If Balance 934.39 ovum oa• 10/11/04 garWROillPitglalW riVA4 '13116h084#1$Atr Oke yOIVUSSOROICattia,,, - ViliSaTterneircine comirewards, Page 1 of 8 Please Pay By 10/26/04 Please refer to page 2 for important information regarding your account Terms - Payable in full upon receipt of statement. Pay your bill online anytime, anywhere at www.americanexpress.com/paybIll. For automatic replacement of a lost, stolen, non-received or damaged card, call 1-800-992-3404. For automatic balance information, please call 1.800-5253355 and press option 1-1. Contact us at www.americanexpress.com or call Customer Service at 1-800-525-3355. Platinum Travel Services - Customized Travel Planning When you need to make travel plans, know that you can rely on Platinum Travel Services (PTS) --a full-service travel agency dedicated to handling all of your travel needs. Our experienced and resourceful travel counselors are ready to help with every detail of your travel arrangements. And, when you book your reservations through PTS, you receive complimentary amenities exclusively for Platinum Card® members. American Express acts soley as sales agent for travel suppliers and is not liable for the actions or inactions of such suppliers. CST#1022318-10, TA-149 registered Ohio Travel Agency, Washington UBI#600.469.694, ML#1192, TA-002 registered Iowa Travel Agency, NV# 2001-0126. Contact PTS at 1-800-443-7672. Activity "ndates'atrgda New Aga casmx. cOMPUTEriFYkYMPYTRECIa ow99/04i ZAM 1:pm RoNpw4x, 'UNITED KING Descdpbon; 09/08/04 JCB WORLD BRAND$ WAITED, UTTOXETER UNITED KINGDOM Descriptbn BUREAU Price 25.00 Pita* toll en the padoestmn bebv. death ard rebirn rah yxr parneni Payment Coupon Mail Payment to: MIN Total Amount Due $934.39 1 - 6 21 7 AMERICAN EXPRESS P.O. BOX 2855 NEW YORK NY 10116-2855 II II rote, sperav Pouch Stair° Amami $ r".13148gcli 186-80 Continued on Page 3 Please Pay By: Please enter account 10126/4 number on all checks and correspondence. Payable in U.S. Dollars upon receipt with a bar* in the U.S. or money order, processabie through the U.S. banking system. To Pay by Phone call 1-8004PAWAXP or 1.800.472.9297. Check here if address or telephone number has changed. Note changes on reverse side. 45.95 EFTA01726680 DUPLICATE COPY x>"orx>doa Page 2 of 8 Payments: Your monad,/ statement is payable in lull upon receipt. Payments must be in U.S. Dollars and drawn on a bank located in the US and (except for electronic payments) placed in the enclosed envelope with the remittance stub and the account number indicated on your check. Do nd send cash. Payments received after 12:00 noon or on weekends a holidays may not be credited until the next business day. Please do not send post-dated checks. They will be deposited upon receipt. If payment is made at any other location, there may be a delay in processing. We reserve the right to process checks electronically, al first presentment and any re-presentments, t transmitting the amount of the check,routing number, account number and check serial number to your financial institution. Your checking account may be debited as soon as the same day we receive your payment. If we can not collect the funds electronically at first presentment, we may issue a draft against your account for the amount of the chedc Authorization for Electronic Payments: By using the American Express Pay By Computer Pay By Phone or any other American Express electronic payment service, you will be authorizing American Express to initiate an electronic debit to the financial account you specify in the amount you request. To use Pay By Computer, please visit us at www.americanexpress com. Lost or Stolen Card: If the Card is lost or stolen in the United States, contact us immedately at 1-800-992-3404. Outside the U.S., contact the nearest American Empress Travel Service Office or call us collect at 336.393-1111. You are fully protected against an fraudulent use of the Card when you notify American Express before it is fraudulently used. Your maximum liability is $50 should you fail to report its loss or theft. Charge Card and Statement Information: The annual fee is $395.00 for the Basic Platinum Card. The annual fee for the Additional Platinum Card is $175.00and for each Adcfitional Gold Card on the Platinum Card account the annual fee is .00. Renewal Cards are issued every three years. If the Card you carry is damaged, you may have it replaced sooner bjr calling Customer Service. The $5 annual subscription fee for Departures magazine is included in the annual fee for your Platinum Card membership. II you do not wish to receive Departures magazine, please call 1-877-509-3993, Monday through Friday, 9am - 5pm EST. You may discontinue your Membership by calling Customer Service. Be sure to keep your copy of the charge slips for comparison to your tilled charges. The Statement Closing Date is the last date that charges and credits are processed to appear on the statement. Your account will be Past Due if payment for your previous month's statement was received after the dosing date. To keep your account current, pay by the payment due date shown on your statement pilling Rights Summary: In Case of Errors or Questions About Your Bill: If you think your till is wrong, or if you need more information about a transaction which appears on your statement, write or call the Customer Service department as indicated on your paper statement, or dick on the Customer Service link online. We must hear from you no later than 60 days after we sent you the first till on which the error or problem appeared. Although you may telephone us, doing so will not dn. wimirour rights. What We Need From You When You Have A Billing Inquiry: 1. Your name and account number; 2. The dollar amount of the suspected error; 3. Describe the error and explain, if you can, why you believe there is an error. It you need more information, describe the item you are unsure about. You do not have to pay any amount in question while we aro investigating, but you are still obligated to pay the parts of your bill that are not in question. While we investigate your inquiry, we cannot report you as delinquent ortake any action to collect the amount In question. Please retain any receipts pertinent to your clam Spedat Rules For Charge Card Purchases: If you have a problem with the quality of goods or services that you purchased with the Card, and you have tried in goad faith to correct the problem will the merchant, you may not have to pay the remaining amount due on the goods or services. You have this protection only when the purchase price was more than $50 and the purchase was made in your home stale or within 100 miles of your mailing address. (If we own or operate the merchant, or if we mailed you the advertisement for the property or services, all purchases are covered regardless of amount or location of purchase.) In Case of Errors or Questions About Your Electronic Transfers: Please contact us by clicking on the Customer Service Link online at wenv.americanexpress.00m, or you can call us at 1-800-IPAY-AXP for Pay By Phone and Pay By Computer issues, or 1.800-CASH-NOW for Express Cash and automatic payment Issues. You can also write to the Express Cash Operations address indicated on your statement. If you think your statement, receipt, or transaction is wrong please contact us as soon as passible. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem orerror appeared. When contacting us: 1. Tell us your name and account number; 2. Provide the dollar amount of the suspected error; 3. Describe the error or the transfer you are unsure of, and explain as clearly as you can why you believe there is an error or whyyou need more information. We will investigate your complaint arid coned any error promptly. If we take more than 10 business days to do this, we will credit your account for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation. Credit Balance: If a credit balance (designated "CR, rs shown on Ors statement, it represents money owed to you. You may make charges against the crech balance or request a refund. Requests for refunds should be made in writing to the Refund Unit at the Customer Service address indicated on your paper statement, or click on the Customer Service link online. If you do rot make sufficient charges against the credit balance or request a refund, we will, within 30 days after expiraton of the six-month period following the date of the first statement indicating the creek balance, issue a check to you for the credit balance in your account if the amount is $1.00 or more. Important Notice to North Dakota Residents: If an account is past due for hvo or more billing cycles, a late payment fee of 1.75% of all past due amounts will be added. Change 01 Address If ccereel oft keel do rot use Name Company Name Seco Addron Oty. Site Zp Code Are. Cede and Wine Phone Area Cede and Work Phone Email r To Pay By Phone 1-800-472-9297 Customer Service, Lost or Stolen Card and all other services 1.800-525.3355 24 hours/7 days Car Rental Loss and Damage Insurance 1.800.338.1670 Hearing Impaired (9am-5pm EST) TTY: 1-800-221-9950 FAX: 1400-695-9090 In NY: 1-800.522-1897 Travel Emergency and Worldwide Personal Assistance and Fine Dining 1-800-345-AMEX Platinum Card Travel Service and Fine Hotels, Resorts & Spas 1-800-443-7672 Platinum Card By Invitation Only 1-800321-RSVP 410 Correspondence Customer Service • P.O. Box 7825 C.S Ft. Lauderdale, FL 33329-7825 Express Cash Operations P.O. Box 297815 Ft. Lauderdale, FL 33329-7815 Payments P.O. BOX 2855 NEW YORK NY 10116-2855 Providing your email address to American Express will enable you Ili to receive special offers, suited to your needs. EFTA01726681 DUPLICATE COPY Accart Nunter )CXXX- Ckaro Dale Page 3 Of 8 10/11/04 New Activity Continued Orecn nfro Amoant 09/09/04 WAITROSE, LONDON SW1X UNITED KINGDOM Description Price GOODS 9.65 ass Pant Stecirg 17.60 09/10/04 MICRO ANVIKA, LONDON W1P UNITED KINGDOM Default Sector nse Part Sear° 69.81 09/15/04 MEDITERRANEO NEW YORK FOOD/BEVERAGE FOOD/BEV TIP NY 29.35 3.00 32.35 10/04/04 SHOE INN PALM BEACH 5999/38 SHOES/ACC FL 152.64 10/05/64 BLOOMINGDALES NEW YORK MENS UNDERWEAR NY 24.03 10/07/04 SCHWEITZER LINEN NEW YORK GOODS/NOTIONS/DRY GOODS NY 592.01 Total of New Activity New Charges Payments/Credits 934. -9,315.4395 EFTA01726682 DUPLICATE COPY F° ) :5`00M Page 4 of 8 EFTA01726683 For questions about your Membership Rewards account, contact 1-800-AXP-EARN (297-3276) wrew.americanexpress.com/rew . ands American Express Membership Rewards PC) Box 297813 Ft. Lauderdale, FL 33329-9785 MemberaMikj94refvfilThe Monthly Statement and Program News Statement Period August 1, 2004 - August 31, 2004 Account activity after this period does not appear on His statement Available Points 67,606 Points are available when charges are paid in lull and all your accounts we in good standing. Account Summary Opening points balance New points earned Points transferred or redeemed Reinstated points and adjustments New points balance 60,405 +7,201 0 0 =67,606 New Points Earned C8/01/04 • 08/31/04 Points Activity On Bonus Points Total Points Activity Eligble Charges Awarded Per Card 7,201 0 7,201 Totals 7,201 0 7,201 Martorshp Rewards pants earned may be neatened or redeemed as long a, al emotedCat arcoues ate in good aria paints transferred or redcermad amnia to reversed adi irdo the pcga. Forfeited points can be reinstated tonne by calling the number provided below. ebbed Cad charges ere calned in the hientembio Rewards program Tarns are Cad bons in your acreaship Rewards Gado. tly o ham dam geese vavenv.amenconexpress.congrreards a call I.800.AXP.E4RN ( 7-3276). From overseas:cal cones 309-616-2799. MILesMalticom rico Siding ornpan Live in the outside, important Notice Regarding Marriott Rewards® Option As of January 1, 2005, point transfers into the Marriott Rewards program will no longer be an option in the Membership Rewardse program. All point transfers into the Marriott Rewards program must be complete by December 31, 2004. Please remember that any Membership Rewards point transfers into the Marriott Rewards program are considered final and non-refundable. Marriott certificates will remain a reward option In the Membership Rewards program. Earn Bonus Points at Top Retailers Through Milesmall.com Here's a great way to earn bonus points at 150 of the most well-known brands. Enroll at MIlesmall.com and when you shop through their online mall using a registered American Express® Card—you can earn bonus points for your purchases all year round. Visit www.Milesmall.com/ americanexpress to register and see how many bonus points can be earned when you shop with Milesmall.com. Eramemcint ard lam ard maims la Manaloan andry. Tot. date to Gam teem par, you mud be awoke vi lerraty Rowan program Maw brad purchase and iou neat dung paur .on an °gni,. Amman Evros* Card. Sonia ;ants MI to make :oyez DraidAn to cccount wain 1042 %voile) Ma charges car wur barn nears& Prow am van Wn CdC605. Ennui :2449. Groat Skiing Vacations at Great Destinations American Skiing Company is one of the largest mountain resort operators in the United States with seven premier resorts from Maine to Utah including Sunday River in ME, Attitash Bear Peak in NH, and the Canyons in UT, to name a few. Each resort is distinct while satisfying every ability with convenient siopeside lodging, family programs, and more. Redeem Membership Rewards® points, making your winter even more enjoyable--with lift tickets, lessons, lodging packages, and more! Page 5 of 8 A m Expre,:s• . MSMflRSHJP 1.1; E AREl. 771 Important Message: Marriott Rewards•to leave the Membership Rewards(' Program. To see the full array of rewards accessible to.you, log on to www.amerIcan express.comirewatds. (MR Message 5069) Visit www.Milesmall.com/ americanexpress to enroll and register and start earning bonus points today! Remember you can only earn bonus points when you link though Milesmall.com. (MR Bonus ID 2449) To review rewards and redeem points, visit www.americanoxpros s. corntrewards or call 1.800-AXP-EARN (297-3276). Visit MAY. peaks.com to learn more about the resorts. (MR Message 6063) Continued on reverse Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726684 LINENS•NTHINGS' THE SHARPER MaailEympe ASPENON0WMASS Acotlitaio U*Firrit4 mtmeemmp.. A • Pic WV" ICATE COPY American Errress• .r"..?,:c foriSE,Rtl .it. • ,:r4 Number #114 l!i• A HA RP ! ,. ../,‘:,,_ A Reward Yourself at Linens'n Things Linens'n Things is the one-stop superstore for all your home fashion, houseware, and home decorating needs. All the brand names you trust at guaranteed low prices everyday. Linens'n Things. DREAM BIG. PAY LITTLE. Earn Five Membership Rewards® points from Sharperimage.com This Holiday Season Find unique gift ideas and earn five Membership Rewards points for virtually every dollar you spend when you shop at www.sharperimage.com/amexpoints. The Sharper Image shares the fun of discovering innovative products that make Ilfe easier and more enjoyable. As one of America's premier specialty online retailers, sharperimage.com is a great place for great gift ideas this holiday season. aler vain ONLY mesa yen solo‘sonv.sharsunlmage.eorretameNtetcaqh IDSeleat Te earn beaus needs you bo enrdW n tie hierrbershp Rename prwan your purchase to an eciab, emceed Amerbon Ewan, Ord Net vole el sorb. phasulnaeorders et fat TM Sharper Snake Atc6an sto. Other terms apply. Benue Ports vine eredledto yeaMerraberstip Rends n 1047 weal aner enxPeS mortar en yers Wang named. Bo-an ID: 1076. Limited Time Offer from Rail Europe! For a limited time, redeem 15,000 points and receive a certificate for $100 off any Rail Europe booking of $350 or more. This offer is valid for bookings between October 1, 2004 and November 31, 2004. So act fast. Rail Europe is one of the largest suppliers of European rail and travel services in North America. Packages treed coley peep* tureellm tge0w, sttaBot le avatatdry. Sedate teactroe dates appal. Plan Your Next Ski Vacation with Aspen/Snowmass Redeem Membership Rewards® points for Aspen/Snowniass for your next skiVaeation. You can redeem points for certificates for skiing, snowboarding or rentals at each of the four mountains—Snowmass, Aspen Mountain, Aspen Highlands and Buttermilk. For more information, call 1-800-525-6300 or visit www.aspensnowmass.com. Reveals vomit them-114i II, SPX& New! Redeem Membership Rewards® Points for a $50 Benihana Gift Card Experience one of the longest running dining shows in the world. Watch your personal chef entertain you with a laughter-filled dining experience. At Benihana, enjoy an experience at every table! For door-to-door directions, please visit us at www.benlhana.com or call 1-877-BENIHANA (236-4426) for the location nearest you. Page 6 of 8 To lind one of the nearly 500 locations nationwide nearest you, call toll-free 1.866.568.7378 or shop www.LNT.com anytime. (MR Message 9054) Shop at www.sharper Intage.comfamexpoints today and earn five points for every dollar you spend this holiday season. (MR Message 3243) To review these rewards and redeem points, visit www.emericanexpress. com/rewards or call 1.800-AXP-EARN (297-3276). (MR Message 3190) TO review These rewards and redeem points, visit www.americanexpress. comfrewards or call 1.800-AXP-EARN (297-3276). . (MR Message 3376) To redeem 5,000 points for $50 Benihana Gift Card, visit vmnv.ammican express.comfrewards or call 1-800-A)(P-EARN (297.3276). (MR Message 6116) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726685 DUPLICATE COPY ACC Cal hunter XXX)000( a _CustornExtras- re. DzIe 10/11/04 Page 7 of 8 Receive $150 Gift Cheque From American Express® Travel We are pleased to announce the opening of the Platinum Travel Service Desk, a new service exclusively for Platinum Calf members, at the American Express Travel Service office located at 374 Park Avenue, New York, NY 10022. As a Platinum Card member, you are invited to visit us here or call us at 212-421-8240 for assistance with all your travel needs including all of your valuable Platinum Travel benefits like Cruise Privileges, Platinum Destinationse Vacations, Fine Hotels& Resorts, International Airline Program and Platinum Villas. And, when you reserve a qualifying vacation* with one of the knowledgeable travel counselors at the Platinum Travel Service Desk between October 1, 2004 and November 30, 2004, you'll also receive a $150 Gift Cheque with our compliments in addition to the exclusive travel benefits you receive as a Platinum Card member. Offer valid for Card member named on statement only. *A qualifying vacation is a new travel booking with any Platinum Travel program partner valued at $4,000 or more, made only at the travel office indicated, for travel completed by 11/30/05. Cheque sent 4-6 weeks from receipt of final payment. Offer combinable with all Platinum Travel benefits amenities, but may not be combinable with other offers. American Express acts solely as sales agent of suppliers and is not liable for actions or inaction of suppliers. Visit the American Express Travel Services office indicated and reference promotion code D0970001 to take advantage of this offer. (CE 104828) Get Premium Seats and Packages at Madison Square Garden It's time for anther exciting season of pro sports at Madison Square Garden in NYC. As a Platinum Card® member, you have not only the inside track to premium seats, you also have special opportunities to meet and talk with sports notables at the games during our Chalk Talks and Legends Nights. All sales are final and nonrefundable and resale is prohibited. Details and dices are subject to change. Suites, packages, and tickets are available on a first-come, first-served basis. All ticket orders are subject to service charges. Payment must be made using the Platinum Card from American Express. Ticket limits may an*. Availability is limited. Tickets will be sold in pairs. Call 1.800.321-RSVP, (8am-11pm EST, seven days a week) or visit wvevtamedeanexpress. corrilluxurysultes. (CE104898) Financial Control and Double Membership Rewards® Points It's universal--you take out money from the bank and after a week, you wonder where it went. Using your Platinum Card® to pay for everyday errands at supermarkets. gas stations and drug stores can help you keep track of your expenses. Each month, you will receive a detailed statement of all your purchases made with the Card. And don't forget, you can earn double points toward your next vacation. Offer applies at qualifying stand-alone supermarkets, drugstores, gas stations, the U.S. Postal Service, and for payments for wireless phone bills (excluding bulk purchases of wireless time). Not valid in the departments cf superstores or warehouse dubs. Terms and conditions of the Membership Rewards program apply. For more information, contact Customer Service at 1-800-525-3355. (CE 104982) American Express® Gift Cards - Good All Over the Place! American Express Gift Cards are accepted in millions of different places,* for millions of different things. From sporting goods to sushi and for holidays or special occasicns, be sure to give your loved ones exactly what they want, every time. Unlike store gift cards or certificates, American Express Gift Cards never expire and are replaceable if lost or stolen.** Buy American Express Gift Cards today-the perfect gift, every time. The Card is good in the U.S. wherever Arneican Express Cards are accepted. Cards' fees may apply. —The remaining funds on the Card can be replaced, replacement card fees may apply. —*Online sales through Chequeson-Lne, Inc. Card and shipping.fees apply. For compete terms, visit vnvw.amedcanexpress.com. Buy your Card at participating in-person locations, online— at www.americanexpress. comrgift or via phone at 1.866-258.GIFT. (CE 104986) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726686 BONUR • " trb DUPLICATE COPY Axaxl xtatoba Page 8 of 8 Now Accepting American Express® Cards! Amazing Savings - 86 stores with closeout merchandise arriving daily. Amazing brands. Amazing closeouts. For locations, call 1-888-AMAZING or visit www.amazingsavings.com. Salon Pashah - Has been unveiled in New York City and truly sets a new standard in hair care and innovative design. 601 Madison Avenue. For an appointment call 212-371-7337. If there are other places where you would like to see the Card accepted, please call the Customer Service number that is located at the top of your statement or the number that is on the back of your Card. (CE 104926) Return Protection - We'll Take It Back When Others Won't From time to time, merchants refuse to take back items you purchase at the store or online. That's why it's nice to know if you're dissatisfied with any eligible purchases you made with the Card and the merchant won't take it back, Return Protection can help. Perhaps the item is too big. Maybe you don't like the color. Simply contact us within 90 days from the date of purchase and American Express will reimburse you for the purchase price up to $300 per item, excluding shipping and handling. Return Protection refunds, exclude shipping and handling, and are limited to up to 51,000 annually per Card account. Coverage s subject to additional Terms, Conditions, and Exclusions. For more information, visit us online at vmrw.americanexpress. comlretumprotectlon. (CE 104995) Earn Double Points by Donating to Your Favorite Charity Donate to any of over 1,000,000 U.S. charitable organizations and earn double Membership Rewardse points for every dollar you donate with an eligible, enrolled Card. This bonus point promotion is only eligible to Cardmembers who donate through the American Express Donation Site between October 1, 2004 and December 31, 2004. • To earn bonus points, you must be enrolled in the Membership Sowards:program at the time of the donation and must charge your purchase on an eligible, enrolled American Express Card. Donation of Membership Rewards points are not tax deductible. Bonus points will be 'dded to your Membership Rewards account wfthin 6-8 weeks after charges appear on your billing statement. The maximum number of points you can earn through this promotion is 25,000. Bonus ID: 5969. To make a donation, go to waamericanexpress. com/donate. Terms and conditions of the Membership Rewards Program apply. For more information, visit wvnitamericanexpress. corn/rewards. . (CE 104978) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726687 Platinum Card® Statement of Account ProriousBYarce$ 934.39 PN,mgralCrecits$ 1 5Si4.2 DUPLICATE COPY MIN New New Chutes $ Balance 2,922.29 ClostaDals 11/10/04 purchases, everyiidi•3r- Eaw,3pomt yyou r._d,:o.t,sro AP° Page 1 of 7 Please Pay By 11/25/04 Please refer to page 2 for important information regarding your account Terms - Payable in full upon receipt of statement. Pay your bill online anytime, anywhere at www.americanexpress.com/paybill. For automatic replacement of a lost, stolen, non-received or damaged card, call 1-800-992-3404. For automatic balance information, please call 1-800-525-3355 and press option 1-1. Contact us at www.americanexpress.com or call Customer Service at 1-800-525-3355. Concierge - Your Personal Holiday Shopper If the holiday frenzy typically has you in a whirl, Platinum Card® Concierge can ease the stress by helping you find the perfect gift this holiday season. Concierge has the creative expertise to handle all of the details to make this holiday season a little less hectic. So, for every holiday gift-giving challenge you can look to Concierge to offer a well-considered solution. No request is too unusual, too large or too small--so call Platinum Card Concierge at 1-800-345-AMEX (2639) and let us help you accomplish your holiday activities so you can enjoy the season. Activity " ra"'exe"da New Acti CitecOCW(w - 10/19A:14 TWOOMINGDALES NEWY ty015653912MOISDISPAWEIFili Fcregn SpcndnI Amounts ianct5 24:03f, 10/17/04 RICKY'S 13TH STREET NEW YORK COSMETIC STORE NY 76.04 10/17/04 PASTIS NEW YORK NY FOOD AND BEVERAGE TIP 00000205 31$0 Pee WI ea the pettoralim Mote .detath and Muni Wei )W pawed Payment Coupon 0 21 - 621 7 Lr lilt,. ..... Mail Payment to: Please Pay By: 11/25/04 Cortinued on Page 3 Please enter account number on all checks and correspondence. Payable in U.S. Dollars upon receipt with a bank in the U.S. or money order, processable through the Total Amount Due U.S. banking system. $2,898.26 Ildaddll.kahLRAILHJUIddflddha AMERICAN EXPRESS P.O. BOX 2855 NEW YORK NY 10116-2855 Irrrllllr II II II I Ilrrlrrl.I. lrl.Llr.IrleerrII I To Pay by Phone call 1-8004-PAY-AXP or 1-800-472-9297. Check here if address or telephone number has changed. Note changes on reverse side. EFTA01726688 DUPLICATE COPY Pra arod For Acc riOC(N-In A tk X Page 2 of 7 Payments: Your monthly statement is payable in full upon receipt. Payments must be in U.S. Dollars and drawn on a bank located in the US aid (except for electronic payments) placed in the enclosed envelope with the remittance stub and the account number indicated on your check. Do not send cash. Payments received after 12:00 noon or on weekends or holidays may not be credited until the next business day. Please do not send post-dated checks. They will be deposited upon receipt. If payment is made at any other location, there may be a delay in processing. We reserve the right to process checks electronically, at first presentment and any re-presentments, by transmitting the amount of the check, roving number, account number and check serial number to your financial institution. Your checking account may be debited as soon as the same day we receive your payment. If we can not collect the funds electronically at first presentment, we may issue a draft against your account for tho amount of the check. Authorization for Electronic Payments: By using the American Express Pay By Computer, Pay By Phone or any other American Express electronic payment service, you will be authorizing AmericanEuoress to initiate an electronic debit to the financial account you specify In the amount you request: To use Pay By Computer, please visit us at www.americanexpress.com. Lost or Stolen Card: If the Card is lost or stolen in the United States, contact us immediately at 1.800.992.3404. Outside the U.S., contact the newest American Express Travel Service Office or call us collect at 336-393-1111. You are fully protected agairst an_y fraudulent use of the Card when you notify American Express before is fraudulently used. Your maximum liability iS $50 Stbuld you fail to reaqt itelossor theft. Charge Card and Statement Information: The annual fee is $395.00 for the Basic Platinum Card. The annual tee for tho Addtional Platinum Card is $175.00end for each Additional Gold Card on the Platinum Card account the annual fee is $45.00. Renewal Cards are issued every three years. If the Card you carry is damaged, you may have it replaced sooner by calling Customer Service. The $5 annual subscription fee for Departures magazine is included in the annual fee for yan Platinum Card membership. If you do not vesh tO receive Departures magazine, please call 1.877.5093993, Monday through Friday, gam • 5pm EST. You may discontinue your Membership by casting Customer Service. Be sure to keep your copy of the charge slips for oompanson to your billed charges. The Statement Closing Date is the last date that charges and credits are processed to appear on the statement. Your account will be Past Due if payment for your previous month's statement was received after the closing date. To keep your account current, pay by the payment due date shown on your statement Billing Rights Summary: In Case of Errors or Questions About Your Bill: If you think your bill is wrong, or if you need more informWron about a transaction which appears on your statement, write or call the Customer Service department as indicated on your paper statement, or d on the Customer Service link online. We must hear from you no later than 60 days after we sent you the first bit on which the error or problem appeared. Although you may telephone us, doing so will not preserve your rights. What We Need From You When You Have A Billing Inquiry: 1. Your name and account number; 2. The dollar amount of the suspected error; 3. Describe the error and explain, if you can, why you believe there is an en-or. If you need more information, describe the item you are unsure about. You do not have to pay any amount in question while we are investigating, but you are still obligated to pay the parts of your bill that are not in question. While we investigate your pertine inquiry, we to cann report you as delinquent or take any action to collect the amount in question. Please retain any receipts nt your clot aim Special Rules For Charge Card Purchases: If you have a problem with the quality of goods or services that you purchased with the Card, and you have tried ii good faith to correct the problem with the merdiant,you may not have to pay the remaining amount due on the goods or services. You have this protection only when the purchase price was more than $50 and the purchase was made in srour home state or within 100 miles of your mailing address. (If we own or operate the merchant, or if we mailed you the advertisement for the properly or services, all purchases are covered regardess of amount or location of purchase.) In Case of Errors or Questions About Your Electronic Transfers: Please contact us by clicking on the Customer Service link online at www.americanexpress.com, or you can call us at 1 -800-IPAY.AXP for Pay By Phone and Pay By Computer issues, or 1-800-CASH-NOW for Express Cash and automatic payment issues. You can also write to the Express Cash Operations address indicated on your statement. If you think your statement, recejpt, or transaction is wrong please contact us as soon as possible. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or error appeared. When contacting us: 1. Tell us your name arid account number; 2. Provide the dollar amount of the suspected error; 3. Describe the error or the transfer you we unsure of, and explain as deafly as you can why you believe there is an error or whyyou need more information. We will investigate your complaint and coned any error promptly. If we take more than 10 business days to do the, we will credit your account for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation. Credit Balance: If a credit balance (designated tFr) is shown on this statement, it r is money coved to you. Ycu may make charges against the credit balance or request a refund. Requests for refu should be made in writing to the Refund Unit at the Customer Service address indicated on your paper statement, or click on the Customer Service ink online. If you do not make sufficient charges against the credit balance or request a refund, we will, within 30 days after expiration of the six-month period following the date of the first statement indicating the credit balance, issue a checkto you for the credit balance in your account if the amount is $1.00 or more. Important Notice to North Dakota Residents: If an account is past due for two or more tilling cydes, elate payment fee of 1.75% of all past due amounts will be added. Change of Address agrect on front do not use Name Car/p Nanyane Stvot Addrnn CFY, Side Zip Cede Area Code and Nana Phone Area Code and Wick Phone Email r I I To Pay By Phone 1-800-4M-9297 Customer Service, Lost or Stolen Card and all other services 1-800-525-3355 24 hours/? days Car Rental Loss and Damage Insurance 1.800.338.1670 Hearing Impaired (9am-5pm EST) TTY: 1-800-221-9950 FAX: 1.800.695-9090 In NY: 1.800.522-1897 Travel Emergency and Worldwide Personal Assistance and Fine Dining 1-800-345-AMEX Platinum Card Travel Service and Fine Hotels, Resorts & Spas 1.800-443.7672 Platinum Card By Invitation 1-800-321-RSVPOnly O Correspondence Customer Service P.O. Box 7825 C.S Ft. Lauderdale, FL 33329-7825 Express Cash Operations P.O. Box 297815 Ft. Lauderdale, FL 33329-7815 Payments P.O. BOX 2855 NEW YORK NY 10116.2855 Providing your email address to American Expresswill enable you to receive special offers, suited to your needs. EFTA01726689 DUPLICATE COPY ;mount Nurrbes >00(X-)00(XM Ctiong Oato 11/10/04 Page 3 of 7 New Activity Continued Foreign Spenang Amounts 10/24/04 SOLARIS CHAMPS ELYSEES, PARIS FRANCE VOUS REMERCIE DE VOTRE VISITE 15503 Europran Union Euro 202.90 10/27/04 FLORAL GALLERIA OF NNEW YORK FLOWERS/PLANTS/GIFTS NY 97.50 10/29/04 POLO RETAIL CORP NEW YORK GENERAL MERCHANDISE NY 649.58 10/30/04 BARNEYS NEW YORK 660 MADISON SALES NY 380.19 10/30/04 BARNEYS NEW YORK 660 MADISON SALES NY 135.78 10/30/04 BARNEYS NEW YORK 660 MADISON SALES NY 754.94 10/30/04 BARNEYS NEW YORK 660 MADISON SALES NY 186.84 10/31/04 EDITH AND DAHA NEW YORK CLOTHING STORE NY 70.60 11/06/04 NEIMAN MARCUS PAW BEACH CREME 195.00 FL 206.70 11/06/04 NEIMAN MARCUS PALM BEACH BLISS 48.00 BLISS 26.00 BALANCE REF TO INVOICE FL 129.32 Total of New Activity New Charges Payments/CredIts 2,922.29 -958.42 EFTA01726690 DUPLICATE COPY xxxtxxxM Page 4 of 7 EFTA01726691 For questions about your Membership Rewards account, contact 1-800-AXP-EARN (297-3276) wvnv.americanexpress.corn/rewards American Express Membership Rewards PC 8ox 297813 Ft. Lauderdale, FL 33329-9785 MembeRifilfilifvWfds® Monthly Statement and Program News Statement Period September 1, 2004 - September 30, 2004 Account activity after this period dces not appear cn this statement .artier Available Points 76,769 Points we available when charges are pad in fall and a your accounts are in good standing. Account Summary New Points Earned Opening points balance 67,606 New points earned +9,163 Points transferred or redeemed 0 Reinstated points and adjustments 0 New points balance =76,769 09/01/04 - 09/30/04 Points Activity On Eligible Charges Bonus Points Awarded Total Pelts Activity Per Card Ala 9,163 0 9,163 Totals 9,163 0 9,163 tranatella Rewards alas earned may be transient:el a redeemed as lord as all errokd Casi award se is gad standra. Pants trarderred or recleaned cants to reversed bask into the program. Riddled pointsanbe Misstated Waters by calling the number provided below. Cable Card chaces we attired in the Monter:ha Rewects program Terns ad Cadroms 'a saw Mambasha Rewards Galetwe have emestent please Out www.amencanexpress.eardevards or cod 1.00340(P.EARN (297.3276). Prim overseas. collated 305-816-2780 that was easyr Earn 2X Membership Rewards® Points on Wine for the Holidays California wine from $6.50/bottle from America's #2 most- awarded winery in 2003 and one of the only wineries that lets you put your message on the bottle! Visit Windsor Vineyards at www.wlndsorvineyards.com/aa or call 1-800-333-9987. Or enjoy 6 world-class wines from $49. Visit the American Wine Exchange at www.thewinexchange.com/aa or call 1-800-222-6889 or 1-800-551-2004 in NY. To be °WA to ean iternbereso Reerads taus prints. you must be emoted in the Stembershd Rewards co z y :wee tlexclaperolls Largtoyearta cdecd revstIconante yar ps ow ecl= setaeate. nl ‘ezoi rgra wee utorks: ate chew swear on voor Meng statement Sam ID: 2812 Use Miles as Money with GlobalPass® GlobalPass offers Membership Rewards® enrollees the advantage of using Miles as Money. With the GlobalPass SuperAwards Program, transfer Membership Rewards points to GlobalPass Miles to purchase published airfare tickets on most airlines worldwide. GlobalPass also offers GlobalAwards®, allowing enrollees to redeem Membership Rewards points toward travel on GlobalPass Affiliated Airlines. Please visit www.globalpass.com for more details. Digital Wonderland! Staples has great savings on everything you need to go digital this holiday season, with over 100 cameras from all the best brands, printers, memory cards and more. Redeem Membership Rewardsm points for Staples Awards and make everyone's digital wishes come true. Staples - that was easy. Page 5 cf 7 American £sues: Order by December 31, 2004, em and earn double wars m points on any purchase from Windsor Vineyards or the American Wine Exchange. (Bonus ID 2812) To transfer Membership Rewards points to GlobaiPass Miles, visit www.americanexpress. comhewards or call 1.800-AXP-EARN (297-3276). (MR Message 5281) Visit www.american expross.comfrewards or call 1.800-AXP-EARN (297-3276). (MR Message 3014) Continued on reverse Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726692 HOTELS 6/ RESORTS Altair rift A' 'E rata N.tmee!ts,,!!,. It • ;•!it211 u. . SSUN & Sla SPORTS Alitalia ATE COPY 4Sfttr New! Fairmont Hotels & Resorts Joins Membership Rewards® Fairmont Hotels & Resorts is set to exceed your expectations by providing warm, personal service in distinctive surroundings. Choose from 3 different certificates, Ovation A, Ovation B and Ovation C. Rewards include one-night accommodations and breakfast for two the following morning. For more information or for a list of participating locations, visit www.faIrmontcomiovation or call 1-888.742-7488. Advarco te44Wali•fte require& AO point Sues Ow menet stay b scloubececupaney Feayncnt man win breblast for two. MI taxes stel waft* Irelugsd. Membership Rewards Announces New Car Rental Program Effective January 2005, the Membership Rewards® program will enhance its car rental program by offering certificates from Avis, Hertz and its new partner Enterprise. Program benefits will include: applicability to best available rate and additional discounts for Membership Rewards enrollees. atHecl Ioneterms and condo:ins atom January t. 2035. Tema end carcr6:ns may vary by Pother. Cenficses Iron Budget, Donn Netkoa and Tlity wit be award through Oecerrber 31, 2M4, rd vng be vagd a reams tan dales ssue. Earn Double Points at Sun & Ski Sports Earn double Membership Rewards® points on any transaction of $150 or more when you use your American Express® Card at Sun & Ski Sports from November 1, 2004 to January 15, 2005. Sun & Ski Sports specializes In helping adventurous outdoor dreams come true with a full line of clothing and equipment for skiing (snow and water), bicycling, skating, running and camping. For the closest store near you, go to www.sunandskiscom. Tote Sub* So sem tins page* jag nwit be rscadn na Hartaiting Amens roeamnrn low al putchne ord chain par purchne ban elgtre. snored Annan Santa Cad Sores penswitbe awned b your ou 14 veer% at* chages appear on your tang barred_ Take a Companion to Italy on Alitalia for $299 Purchase a qualifying roundtrip ticket in Alitalia's Magnifica Class with your American Express® Card between now and March 31, 2OO5, and a companion can travel with you for only $299. Passengers can fly from any U.S. gateway (Alitalia-operated flights only) to Italy and the rest of Europe, the Middle East, North Africa or Mumbai. Or, redeem Membership Rewards® points for Magnifica Class companion tickets. nst wvny.alltallausa.com/AX.299/ tor °caplet. can len:non] comb:as. Magofta Ma crust to peattened n the U.S. one bleore March SI, KOS. Vain lot clonatutos km now through Jura 30, 2305. Meacham stay is 12 =fee. Page 6 of 7 Visit wvm.american express.com/rewards or call 1.800-AXP-EARN (2974276). (MR Message 9054) Check out the upcoming 2005 Annual Program Guide for more details. (MR Message 8060) www.sunandski.com (MR Message 2331) Visit www.alitallausa. comIAX299/ or call Alitalia at 1400423-5730 and ask for the American Express $299 Magnifica offer. (MR Message 3354) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726693 DUPLICATE COPY BONUS ACCCOrt Nunter Calm Cal* XXXX•iCaa 11/10/04 CustomExtras- Page 7 of 7 Holiday Help with the Your Reward® Program The holiday season is fast approaching, so give a gift that family and friends will always remember. The Your Reward program lets you give one-of-a-kind experiences by simply redeeming Membership Rewards® points. Our Experience Specialists can research and arrange a truly memorable gift experience, like a night on the town, a personal chef or a decadent spa retreat. Packages are subject to availability. All vendors must accept the American Expresso Card. Unless otherwise noted, all gratuities and taxes are included in the package point value. Packages are based on certain costs and times associated with products and service. If these change, point redemption may increase. Visa wvnv.membeiship rewards.com to choose from a list of popular packages or call Your Reward at 1.800-AXP-EARN (297-3276) andlet your imagination be the perfect grit. (CE 105087) Save 25% on purchases at The New York Times Store The New York Times Store offers hundreds of products--from books to • classic photographs, reprints of vintage newspapers to posters. STORE Offer expires January 31,2005. Purchases receive 25% off regular price before taxes, dipping and handing. Purchases must be made with the American Expresso Card. 25% savings does not apply to crossword books with a retail value of $6.95 or less and cannot be combined with other offers. Sales tax applies where applicable. Visit vnvw.nytstortoom to see the entire corection. Be sure to use the promotion code AMXNOV when ordering to get your savings. (CE 105091) Saks Makes Holiday Shopping More Rewarding Earn SaksRewards and Membership Rewards® points every time you shop with your Platinum Card® at Saks Fifth Avenue stores and at www.saks.com. The more you spend, the larger the Saks Gift Card Reward you can receive. Not yet enrolled? Enrollment Is retroactive to January 1, so no Platinum Card purchase for 2004 goes unrewarded. Membership Rewards program terms and conditions apply. Saks Rewards provides rewards to customers who enroll in the program with a Platinum Card. Rewards are not valid on Off 5th Outlet Store purchases. If you enroll and spend $1,000 or more during the 2004 calendar year, you will earn an SFA Gift Card Reward good toward future shopping at Saks Fifth Avenue. The SFA Grit Card Reward will be naked to you by April 2005, for your 2004 spendng. Other exclusions apply. To enroll in the SaksRewards program, call 1.888.307-7736. (CE 105089) Now Accepting American Express® Cards! Allstate® - Now you can help protect your auto and home and pay with your Card. Visit your local Allstate agent, call 1-800-ALLSTATE or go to www.Allstate.com for information. Raymour & Flanigan - One of the largest furniture retailers in the Northeast now accepts American Express Cards. Go to www.RaymourFlanigan.com today to find the store nearest you. En Japanese Brasserie - Traditional Japanese cuisine with a modern twist. 435 Hudson St. at Leroy, New York, NY, 10014. 212-647-9196 or www.enjb.com. If there are other places where you would like to see the Card accepted, please call the Customer Service number that is located at the top of your statement or the number that is on the back of your Card. (CE 105052) Earn Double Points by Donating to Your Favorite Charity Donate to any of over 1,000,000 U.S. charitable organizations and earn Double Membership Rewards® points for every dollar you donate with an eligible, enrolled American Express® Card. This bonus point promotion is only eligible to Cardmembers who donate through the American Express Donation Site between October 1, 2004 and December 31, 2004. To earn bonus points, you must be enrolled in the Membership Rewards program at the time of the donation and must charge your purchase on an eligible, enrolled American Express Card. Donations of Membership Rewards points are not tax deductible. Bonus points will be credited to your Membership Rewards account within 6-8 weeks after charges appear on your billing statement. The maximum number of points you can earn through this promotion is 25,000. Bonus ID: 5969. To make a donation, go to www.americanexpress. com/donate. Terms and conditions of the Membership Rewards program apply. For more information visit www.a m eri can express. comfrewards. (CE 105058) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726694 Platinum Card® Statement of Account .cd For ProloinEWares$ 2,898.26 Parntontrefts$ N%n(),3i07:7440 DUPLICATE COPY NeotCharem$ 4,878.83 Nevy Balance 4,699.69 77A2g{:, KMentberohrijailwardsio alfgpiiiiiti*capkiiiaOm-.. • katZIPM/0istftla)*Nitakin k) psFa ' r,f,..)pncr:tHaecoort popc)%apiti,9,1 amingDde 12/11/04 Pagel of 8 Please Pay By 12/26/04 Please refer to page 2 for important information regarding your account Terms - Payable in full upon receipt of statement. Pay your bill online anytime, anywhere at www.americanexpress.com/paybill. Your Platinum Card account renews next month. For additional information, please refer to the Charge Card and Statement Information section which can be found on page 2. Thank you for your continued Platinum Card membership. For automatic replacement of a lost, stolen, non-received or damaged card, call 1-800-992-3404. For automatic balance information, please call 1-800-525-3355 and press option 1-1. Contact us at www.americanexpress.com or call Customer Service at 1-800-525-3355. Financial Control and Double Membership Rewards® points It's universal—you take money out of the bank and after a week, you wonder where it went. Using your Platinum Card® to pay for everyday errands at supermarkets, gas stations and drugstores can help you keep track of your expenses. Each month, you will receive a detailed statement of all your purchases made with the Card. And, don't forget, you can earn double points toward your next vacation. Offer applies at qualifying stand-alone supermarkets, drugstores, gas stations, the U.S. Postal Service, and for payments for wireless phone bills (excluding bulk purchases of wireless time). Not valid in the departments of superstores or warehouse dubs. Terms and conditions of the Membership Rewards program apply. Activity 1itlCe"epoi1ap0"e New Activ' GA M% 1V13/04* COMPUTER PAYMENT RECEIVED - THANK YOU Amounts 12/09f04,.• .:NEIMAN MARCUS „PALM BEACH FL "% 1320716470 •, LADIESSHOES,1,69.00 11/10/D4 GUCCI 429 NEW YORK NY APPAREUACCESSORY SHOP Pies,e lad an Ow podia It Wow, detach and return wrilvur pamwt Payment Coupon MIN 1 - 6217 h,dlllrrrb ,,,,, Mail Payment to: Please Pay By: 12/26/04 Total Amount Due 54,699.69 AMERICAN EXPRESS P.O. BOX 2855 NEW YORK NY 10116-2855 Ill II I I II III lunlrIIIII I I II I I 111'1'11 I I I I II I 391.05 Continued on Page 3 Please enter account number on all checks and correspondence. Payable in U.S. Dollars upon receipt with a bank in the U.S. or money order, processable through the U.S. banking system. To Pay by Phone call 1.800-I-PAY-AXP or 1-8C0-472-9297. Check here if address or telephone number has changed. Note changes on reverse side. EFTA01726695 DUPLICATE COPY C ACCIZ- NM )0 X)MM Page 2 of 8 ts: Your monthly statement is payable in full upon receipt. Payments must be in U.S. Dollars and drawn on a klocated in the US and (except for electronic paymena) placed In the enclosed envelope with the remittance stub aid the account number indicated on Your check. Do net send cash. Payments received after 12:00 noon or on weekends or hdidays may not be credited until the next business day. Please do not send post-dated checks. They will be deposited upon receipf. If payment is made at any other location, there may be a delay in processing. We reserve the right to process checks electronically, at first presentment and any re-presentments, by transmitting the amount of the check, routing ranter, account number and check serial number to your financial institubon. Your checking account may be debited as soon as the same day we receive your payment. If we can not celled the funds eledroncally at first presentment, we may issue a draft against your account forthe amount of the check. Authorization for Electronic Payments: By using the American Express Pay By Computer, Pay By Phone or any other American Express electronic payment service, you will be authorizing American Exans 10 initiate an electronic debt to the financial account you specify in the amount you request. To use Pay By Computer, please visit us at ywnv.amencarexpress.com. Lost or Stolen Card: ff the Card is lost or stolen in the United States, contact us immediately, at 1.800.9923404. Outside the U.S., contact tho newest American Express Travel Service Office or cal us collect at 336-393-1111. You are fully protected against .anyiraudulent use of the Card when you notify American Express before it is fraudulently used. Your max mum liability is $50 should you fail to report itsloss or theft. Charge Card and Statement Information: The annual fee is $395.00 for the Basic Platinum Card. The annual lee for the Additional Platinum Card is $175.03and for each Additional Gold Card on the Platinum Card account the annual fee is $45.00. Renewal Cards are issued every three years. If the Card you carry is damaged, you may have it replaced sooner by calirg Customer Service. The $5 annual subscription fee for Departures magazine is inducted in the annual fee for yair Platinum Card membership. If you do not wish to receive Depadtres magazine, please oath -877-509-3993, Monday through Friday, 9am - 5pm EST. You may discontinue your Membership by calling Customer Service. Be sure to keep your copy of the charge slips for comparison to your lolled charges. The Statement Closing Date is the last date that charges and credits are processed to appear on the statement Your account will be Past Due if payment for your vious month's statement was received after the dosing date. To keep your account current, pay by the payment due dateshown on your statement Billing Rights Summary: In Case of Errors or Questions About Your Bill: If you think your bill is wrong, or if you need more information about a transaction which appears on your statement, write or call the Customer Service department as indicated on your paper statement, or click on the Customer Service link online. We must hear from you no later than 60 days after we sent you the first bill on which the error or problem appeared. Although you may telephone us, doing so will not preserve your rights. What We Need From You When You Have A Billing inquiry: 1. Your name and account number; 2. The dollar amount of the suspected error; 3. Describe the error and explain, if you can, why you believe there Is an error. If you need more information, describe the item you are unsure about. You do not have to pay any amount in question while we are investigating, but you are still obligated to pay the pads of your bill that are not in question. While we investigate your inquiry, we report you as delinquent ortake any action to collect the amount in question. Please retain any receipts pertinent card o aim. Special Rules For Charge Card Purchases: If you have a problem with the quality of goods or services that you purchased with the Card, and you have tried in good faith to correct the problem with the merthant, you may not have to pay the remaining amount die on the goods or services. You have this protection oNy when the purchase pnce was more than $50 and the purchase was made in your home state or within 100 miles of your mailing address. (If we own or ooerate the merchant, or of we mailed you the advertisement for the property or services, all purchases are covered regardless of amotra or locationof purchase.) In Case of Errors or Questions About Your Electronic Transfers: Pease contact us by clicking on the Customer Service Link online at www.americanexpress.com, or you can call us at 1-800-IPAY-AXP for Pay By Phone and Pay By Computer issues, or 1-800-CASH-NOW for Express Cash and automatic payment issues. You can also write to the Express Cash Operations address indcated on your statement. If you think your statement, receipt, or transaction is wrong, please contact us as soon as possible. We must hear from you no later than 60 days after we sent' you the FIRST statement on which the problem or error appeared. When contacting us: 1. Tell us your name and account number; 2. Provide the dollar amount of the suspected error; 3. Describe the error or the transfer you are unsure of, and eXplairi as dearly as you can why you befidyea there is art error or whyyou need more information. We will investigate your complaint and correctany error promptly. If we take more than 10 business days to do this, we will credit your account for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our invest:gallon. Credit Balance: If a credit balance (designated "CR") is shown on this statement, it represents money owed to you. You may make charges against the credit-balance or request a refund. Requests for refunds should be made in writing to the Refund Unit at the Customer Service address indicated on your paper statement, or dick on the Customer Service link online. If you do not make sufficient charges against the credit balance or request a refund, we will, within 30 days alter expiration of the six-month period following the date of the fast statement indicating the credit balance, issue a che ai to you for the credit balance in your account if the amount is $1.00 or more. Important Notice to North Dakota Residents: If an account is past due fortwo or more billing cydes, a late payment fee of 1.75%of all past due amounts will be added. Change of Address I coneel on Iminl donor no Nan» Company None Stvol Mama Cry. Sate zo Codo Ana Code arid Homo Phone Ono Code and Work Photo Email r P To Pay By Phone 1-800-472-9297 Customer Service, Lost or Stolen Card and all other services 1.800.525.3355 24 hours/7 days Car Rental Loss and Damage Insurance 1-800-338-1670 Hearing Impaired (9am-5pm EST) TTY: 1-800-. 1.9950 FAX: 1.800495-9090 In NY: 1.800-522-1897 Travel Emergency and Worldwide Personal Assistance and Fine Dining 1-800-345-AMEX Platinum Card Travel Service and Firs Hotels, Resorts & Spas 1-800-443-7672 Platinum Card By Invitation Only 1.800321-RSVP Correspondence Customer Service P.O. Box 7825 C.S Ft. Lauderthie, 33329-7825 Express Cash Operations P.O. Box 297815 Ft. Lauderdale, FL 33329-7815 Payments P.O. BOX 2855 NEW YORK NY 10116-2855 Providing youremail address to American Express willenatie you limmi to receive special offers, suited to your needs. EFTA01726696 DUPLICATE COPY Atcard Ntrrbor Clxing Date )000(-XiCa 12/11/04 Page 3 of 8 New Activity Continued Amounts 11/12/04 NEIMAN MARCUS PALM BEACH FL KIEHL'S MEN 14.00 BALANCE REF TO INVOICE 154.76 11/15/04 TOWER CHEMISTS INC NEW YORK NY 21.08 PRESCRIPTIONS/SUNDRIES 11/16/04 SEPHORA 4336-67TH SINEW YORK NY 43.45 DUTY FREE STORE 11/18/04 SPACE SAVERS 40097 WINSTON-SALEM NC 52.05 SPECIALTY RETAIL STORE 11/18/04 POLO RETAIL CORP NEW YORK NY 323.83 GENERAL MERCHANDISE 11/18/04 POLO RETAIL CORP NEW YORK NY 276.99 APPAREUACCESSORIES 11/20/04 PALM BEACH AUTO EXCHLAKE WORTH FL 54.34 USED AUTO/TRUCK DEALER 11/22/04 SAKS FIFTH AVE -043 PALM BEACH FL 34.87 JUICY HANDBAGS 11/23/04 PALM BEACH AUTO EXCHLAKE WORTH FL 108.68 USED AUTO/TRUCK DEALER 11/29/04 JEFFREY NEW YORK NEW YORK NY 211.82 03 CLOTHING 11130)04 MEOITERRANEO NEW YORK NY 50.00 FOOD/BEVERAGE FOOD/BEV 44.00 TIP 6.00 12/02/04 FLORIS OF LONDON NEW YORK • NY FRAGRANCES/SCENTS MISC & SPECIALTY RETAIL STORES 12/04/D4 SENZATEMPO MIAMI BEACH FL 642.00 ANTIQUES/COLLECTIBLES 70.61 12/08/04 EYE OF THE NEEDLE PAPALM BEACH FL MISC APPAREUACCESSORY FOR CUSTOMER SERVICE CALL 561-8334533 355.10 12/08/04 NEIMAN MARCUS PALM BEACH FL 250.16 LADIES' SHOE 236.00 12/08/04 NEIMAN MARCUS PALM BEACH FL 179.14 LADIES SHOES 169.00 12/08/04 SAKS FIFTH AVE -043 PALM BEACH FL 1,658.90 PANTS Description CABLE SWEATERS SHORT SKIRT JUICY Total of New Activity New Charges 4,878.83 Payments/Credits -3,077.40 EFTA01726697 DUPLICATE COPY rozeiroa Page 4 of 8 ^"" EFTA01726698 For questions about ycur Membership Rewards account, contact 1-800-AXP-EARN (297-3276) www.amencanexpren.com/rewards American Express Membership Rewards PO Box 297813 Ft. Lauderdale, FL 33329-9785 Monthly Statement and Program News —Statement Period October 1, 2004 - October 31, 2004 Account activity after this period does not appear on this statement Preparol la • nt Nurrbor Available Points 77,523 Points are available when charges we paid in full and all your accounts are in good standing. Account Summary Opening points balance New points earned Points transferred or redeemed Reinstated points and adjustments New points balance 76,769 -I-754 0 0 =77,523 New Points Earned 10/D1/04 - 10/31/04 Points Activity On Eligible Charges Bonus Pons Awarded Total Points Activity Per Card Platinum 754 0 754 Totals 754 0 754 heanbersbd Reward: pot carnal may be trantleeted a redeemed as brig as ell ereeed Card amounts are indeed sla-dng. Poi* tarofirred or redeemed cannot to reversal backinrorreprcortA Forfeited points can be relnstawd for a fee by calling die number provided below. ESgble Card cbisan an wired in the Atarbenshb Rewards program Terns and Cordnors in vox VAcerberslip Reward, Gude. t you hem nueetions promo vit.! 'enw.amer:canexpress.contewarda a cal I -4004XP-EAR/I (297-327t Fran premeds. ea:lee:leer 346416-2799. ARC, i cal Es ptets' CiralF.CM, Wyndham Hotels & Resorts is joining the Membership Rewards® program! Wyndham Hotels & Resorts has destinations throughout North America, the Caribbean and Mexico. At every Wyndham, you'll find a casually elegant atmosphere and amenities such as Herman Miller Aeron® chairs and Golden Door. toiletries. Redeem Certificates at Wyndham Hotels, Wyndham Resorts, Wyndham Luxury Resorts or Summerfield Suites by Wyndham. Subset to svairbity. Meats tatevalions romma3. EARN Double points for Your Tickets with TKT.com! With 15 years experience, TKT.com offers PREMIUM seating to concerts, theater and sporting events. Now earn double Membership Rewards® points on all your tickets through January 31, 2005. Oder madmen of 2.220 Coda pans though 01/31/2205. To be eldbe beanbolus pad* you must to enrols In he Prientershd Reward, provender:. line of purchase and you must charge your puthaS0 on w 010140. emoted American Emceed!. Cad. Bonus part welbo awned lo your ransom) Rewords acccutt within 166 weeks abet charges fear on your Ming elcaarant Gams C: 2764. Earn Double Points from Oreck Vacuum Earn double points when you use your Card to purchase the Celoce Hypo-Allergenic Plus 8 lb Oreck XL® Vacuum by calling 1-800-646-6934. PLUS, for using your Card you'll also receive the 5 lb Oreck Compact Canister with 8 attachments perfect for small pickups and hard to reach places. Oder veld 10W0.1 teach 1/3405. Nei veld on she patIwzo:. To *am three pods you must be onser4<l le the Mentors/1p elewatedi program d the lino el purchase aid dm:go your ',Jonas* lo debts, owned Frnerean 4mm-sea Card. Benue pails wil be aecitrd to your Marrborship Rewards aotourt. wMh 6-8 weeks ales charges adpoas on yet? fibre ewement BOWS ID 9836 Page 5 of 8 American Expresso MeMDERSIfjf. I t SC- " • rib R To review these rewards and redeem points, visit www.emerlcanexpress. comfrewards or call 1.800-AXP-EARN (297-3276). (MR Message 9185) Book online at www.TKT.00m or call 1-800-ALL-SHOWS to earn double points. (Bonus ID 2764) Call 1.800.646.6934 today and earn double points on your Oreck XL* Vacuum and receive a free compact canister just for using your Card. (Bonus ID 9836) Continued on reverse Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726699 Tel 4 FLOWER CLUB() teitc. tea"; ri Cc:c'htematRs4 BE.IU• 0-b • A. Am cseee _ Exp trr so' MEM 6" !M. EVIR KATE COPY Si Ravanitt Amami Ntata American Exprets• Earn 1Ox Points with Flower Club Earn 10x Membership Rewards® points when you shop with Rower Club through January 31, 2005. Visit www.membershiprewards.flowerclub.com or call 1-800-775-7523 to select beautiful holiday flowers or find last-minute gift ideas. So brighten everyone's day with flowers or a gift from the Rower Club, and bonus points for you. Order nuat bo pared through MI than awn a by Owe. between 1111101-141405 Quelear tome pores. Cannot be combined wYll eny other may a special peractions. To earntaws pone. you mot be enrol in tie MenteraipRewagat Pagan* the fl ed Pothen areletatge you Putehloeb an att. Mailed Mien= Expease Cent Bolus petite wit be aecad to your account wItin 10-12 weeks ter cbargef pen cn yas Win; aacmat. Bonus ID: OWL The Membership Rewards® program Welcomes Skip Barber! Skip Barber-The most trusted name in race driving instruction. Since 1975, Skip Barber has operated a fully integrated system of racing schools, driving schools, and more. Skip Barber delivers a combination of high-quality instruction, equipment, facilities and memorable experiences. Redeem today for access to racing or driving schools. $ ubject 1, avatettlity. Potence reeeretoone requred. Cad Step Better at 1-103-221-1131 Meat 3 weeks beton you want to make yea Inavdran. American Express Gift Cards - ft's Good All Over the Place! Membership Rewards enrollees can now redeem points for American Express® Gift Cards. American Express Gift Cards let the people you care about get exactly what they want, wherever they want. Unlike store gift cards or certificates, American Express Gift Cards are good in over a million places. From sushi to sporting goods to suede jackets, • they're good in the U.S. wherever American Express® Cards are accepted. Give them to friends or family for hoficlaye, birthdays, graduations, weddings, or just to say "thank you." Page 6 of 8 Visit www.membershlp rewardsilowerclub.com or call 1.800.775.7523 to send flowers or gifts for them, and earn 10x points for you. (Bonus ID 0237) To review these rewards and redeem points, visit vomv.americanexpress. corn/rewards or call 1.800-AXP-EARN (297-3276). (MR Message 8325) To preview this reward and to redeem points, visa innwtemesicenexpress. corn/rewards or call 1.800-AXP-EARN (297-3276). For about Gift Cards please estions contact customer service at 1-877-AXP-GIFT. (MR Message 4264) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726700 DUPLICATE COPY Axount Nintit XXXX-)000c 12/11/04 Page 7 of 8 BONUSo CuStomExtrar Give the Gift That Gives Twice! This holiday season, giving an American Express° Gift Card* is also a gift of hope for children everywhere. For every Gift Card purchased from November 26 - December 31, 2004, American Express will donate $1.00 to Thanks & Giving—a national promotion to support St. Jude Children's Research Hospital.** A pioneer in research for childhood diseases, St. Jude has dramatically improved how the world treats children's illnesses. The American Express Gift Card. Instead of one place, it's good all over the place. 'Terms and conditions apply. "American Express maximum donation is $1.2 million. $1.00 donation is not tax deductible for Gift Card purchaser. 'Online sales through Cheques-on-Line, Inc. For complete terms, visit vninv.americanexpress.com. ILI S0u tijia le= Buy your Card at participating in-person locations or online** at www.americanexpress. coin/gift. (CE 105204) Donate to Toys for Tots and We Will Too! Help make a child's dream come true this holiday season. Sponsor a toy with your American Express® Card and American Express will make an additional contribution to Toys for Tots! Toys for Tots delivers millions of toys each year to children who otherwise would be forgotten. This year, American Express through an alliance with Kintera, has made the giving experience easier and more rewarding. Through December 31, 2004, Toys for Tots will receive an additional contribution of 0.20% from American Express for all donations charged to an American Express Card through www.ToysforTotsGiftsotHope.com. Donations are 100% tax deduction°. Terms and concitions of the American Express and Kintera For Your Cause program apply. Visit www.amexidnteracirgralllance for more details. Go online to www.ToysforTots GlftsofHope.com and sponsor a toy because every child deserves their own toy. (CE 105198) Earn Double Points by Donating to Your Favorite Charities Donate to any of over 1,000,000 U.S. charitable organizations and earn double Membership Rewards® points for every dollar you donate with an eligible, enrolled American Express® Card. This bonus point promotion is only eligible to Cardmembers who donate through the American Express Donation Site between October 1, 2004 and December 31, 2004. To earn bonus points, you must be enrolled In the Membership Rewards program at the time of the donation arid must charge your purchase on an eligible, enrolled American Express Card. Donations of Membership Rewards points are not tax deductible. Bonus points will be credited to your Membership Rewards account within 6.8 weeks after charges appear on your billing statement. The maximum number of points you can earn through this promotions 25,000. Bonus ID: 5969. To make a donation, go to vnvw.ameticanexpress. com/donate. Terms and conditions of the Membership Rewards program apply. For more information, visit www.americanexpress. corn/rewards. (CE 105195) Now Accepting American Express® Cards! DEB - Offering popularly priced fashion, apparel and accessories for junior and plus-sized fashion-conscious females. Call 1-800-DEBSHOPS or go to www.debshops.com. StereoAdvantage.com - Setting a standard in consumer electronics. Free Lifetime Service, shipping to all 50 states. Visit our website or call us at 1-800-835-7290. Gateway Playhouse - Long Island's professional musical theatre offering Holiday Shows & musicals, May-Sept. Call 1-888-4-TIXNOW for tkts and group rates. Visit www.gatewayplayhouse.com. If there are other places where you would like to see the Card accepted, please cal the Customer Service number that is located at the top of your statement or the number that is an the back of your Card. (CE 105132) Great Ski Offers at American Express Selects Visit American Express Selects at www.americanexpress.comiski for great ski offers exclusively for American Express e Cardmembers. Whether you want to ski the moguls in Maine or cruise the powder in Park City, we have valuable offers to help you travel to your favorite resorts for an incredible ski vacation. Visit www.americanexpress. comrski for great ski offers. (CE 105206) Otters are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726701 Pr c F DUPLICATE COPY ScoZetrecaeoca Page 8 of 8 Pay Your Bill Easily - Online Sign up to pay your bill online and experience the ease of paying your charges anytime and anywhere. With 24/7 access to your account, all you have to do is log on to view your statement and most recent account activity, and then pay your bill in a matter of seconds-without a single stamp or envelope. You'll even receive an instant payment confirmation as soon as you're through. And, for your added convenience, you can print and save your statement for your records. Make paying your bill online a part of your monthly routine. Sign up today at vovnv.amerIcanexpress. comfpaycardbIll. (CE 105222) Enjoy Exclusive Events with By Invitation Only® This program offers Card members access to once-in-a-lifetime experiences. From sports to fashion to the performing arts, these events are custom-designed for Platinum Card® members and not available to the general public. Past offers have included behind-the-scenes cooking workshops in the kitchens of some of the country's top restaurants and a trip to Napa Valley at harvest time with private tours of wineries and a grape stomp. Transportation and accommodation costs are additional unless otherwise stated. M soles are final and non-refundable and resale is prohibited. Details and prices are subject to change. Packages are available on a first-come first-served basis. Availability is limited. efO4-nrra., Call By Imitation Only at 1.4300-321-RSVP to secure your reservation. We are continually adding new events so visit vnwtamericanexpress. comfbyinvitationonly for our most current event listing. (CE 105228) Use Your Card to Donate to Your Favorite Charity Charitable giving is easy and rewarding when you use your Card at the American Expresso Donation Site. Search and donate to over 850,000 U.S. charitable organizations. You can give to multiple charities in one transaction and your donation is 100% tax deductible. Visit www.americanexpress. comfdonate. (CE 105226) Sign Up for Account Alerts from American Express® Get important information pertaining to your Account delivered to you--whenever and wherever you want. With Account Alerts from American Express, you can choose to be notified when your payment is due or when it is received, when irregular account activity is detected, or when you are approaching your line of credit/spending limit. Alerts can be sent to your e-mail address, mobile phone, pager, or PDA. To sign up for Account Alerts, visit wvnitamericanexpress. conValens. (CE 105227) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726702