EFTA Document EFTA02044072

To: From: Natalia Molotkova Sent: Fri 9/9/2016 3:20:18 PM Subject: Question RE Price of Flights I just purchased.. (Incide Title: American Express ® Sent: 09/09/2016 11:20 AM Lesley, if they have checked in bags, they will have to get them in Miami and check in again to STT. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/092016 11:17 AM Make them all biz at that price! Sent from my iPhone On Sep 9, 2016, at 11:09 AM, Natalia Molotkova <la wrote: Sent: 09/09/2016 11:09 AM Let me know, business or coach? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST EFTA_R1_00574853 EFTA02044072 Sent: 0999/2016 11:03 AM Business $483.90. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/09/2016 11:03 AM Yes please. And price for the biz seats also? Lower to the as website price? Why did she quote me so high? This is going to make jeffrey ask me to start checking every price!? Sent from my iPhone On Sep 9, 2016, at 10:59 AM, Natalia Molotkova ‹ > wrote: Sent: 0909:2016 10:59 AM Arnaud Sei neur- LPKDUU Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB Tickets are issued. 147 is non refundable fare, I can re-issue thickets. OK? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_00574854 EFTA02044073 Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/092016 10.29 AM Will do.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/09/2016 10:28 AM can you make sure the new flights have been ticketed as welll was told they would be pushed throughthanks! On Se 9. 2016. at 10:18 AM• Natalia Molotkova wrote: Sent: 09/09/2016 10:28 AM thanks... On Se 9 2016 at 10:18 AM Natalia Molotkova wrote: Sent: 09,•09/2016 10:18 AM Let me have a look.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_00574855 EFTA02044074 Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09109:2016 10:16 AM Hi Natashamad dash this morning to add the connecting flight from Miami to STT for the 4 Paris designersnot sure why, but Jeffrey asked me to do this. Apparently some of the designers upgraded themselves at COG this morning so they have new record locators (below)my question to you is why are we paying $806.90 for coach and $1495.00 for Biz seats when the AA website has these flights at $147 for coach and $484 for biz? Why is Amex charging us so much to add this connecting flight to the itineraries? let me know..thanks, Lesley Arn ud i neur- LPKD Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB Privacy Statement I Visit the Centurion Card website TO learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. O 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (Including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot© and may not be used without written permission. Used hereunder by license. For Google Maps Terms of Use" click here:Thup://maos.soosle.com/helpherms maps.html). For "Map legal Notices" click here: (htto://www.mans.izoorzle.com/helpfiegalnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and EFTA_R1_00574856 EFTA02044075 event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington LIBIS$600-469-694, Iowa TArt002, Nevada NV92001.0126 Refit 160910-000028 Sent: 09,0922016 10:59 AM Arnaud Sei neur- LPKDUU Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB Tickets are issued. 147 is non refundable fare, I can re-issue thickets. OK? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09,99/2016 10:29 AM Will do.. Regards, Natalia (Natasha) Molotkova EFTA_R1_00574857 EFTA02044076 Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09109/2016 10:28 AM can you make sure the new flights have been ticketed as well- I was told they would be pushed through- thanks! On Se 9, 2016, at 10:18 AM, Natalia Molotkova rote: Sent: 09/09/2016 10:28 AM thanks... On Se 9. 2016. at 10:18 AM. Natalia Molotkova wrote: Sent: 094912016 10:18 AM Let me have a look.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent 09/09/2016 10:18 AM Hi Natasha- mad dash this morning to add the connecting flight from Miami to STT for the 4 Paris designers- not sure why, but Jeffrey asked me to do this. Apparently some of the designers upgraded themselves at COG this morning so they have new record locators (below)- my question to you is why are we paying $806.90 for coach and $1495.00 for Biz EFTA_R1_00574858 EFTA02044077 seats when the AA website has these flights at $147 for coach and $484 for biz? Why is Amex charging us so much to add this connecting flight to the itineraries? let me know..thanks, Lesley Arnaud • n r- LPKDUU Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexoress.com/ohishing. 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayotel and may not be used without written permission. Used hereunder by license. For Google -Maps Terms of Use" click here:fhttp://maps.rtoogle.com/help/terms maps.htmg. For "Map legal Notices" click here: ihttp://www.maps.google.com/helpilegalnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST01022318, Washington U801600-469-694, Iowa TA0002, Nevada NV02001-0126 Refit 160910-000028 EFTA_R1_00574859 EFTA02044078 Sent: 09/09/2016 11:12 AM Great! Sent from my iPhone On Sep 9, 2016, at 11:03 AM, Natalia Molotkova ‹ > wrote: Sent: 09,09,2016 11:03 AM Business $483.90. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/09/2016 11:03 AM Yes please. And price for the biz seats also? Lower to the as website price? Why did she quote me so high? This is going to make jeffrey ask me to start checking every price!? Sent from my iPhone On Sep 9, 2016, at 10:59 AM, Natalia Molotkova wrote: Sent: 09;09,2016 10:59 AM Arnaud Sei neur- LPKDUU Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB EFTA_R1_00574860 EFTA02044079 Tickets are issued. 147 is non refundable fare, I can re-issue thickets. OK? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09109/2016 10:29 AM Will do.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/09/2016 10:28 AM can you make sure the new flights have been ticketed as welll was told they would be pushed throughthanks! On Sep 9, 2016, at 10:18 AM, Natalia Molotkova wrote: Sent: OT09:2016 10.28 AM thanks. . On Se 9, 2016. at 10:18 AM, Natalia Molotkova wrote: EFTA_R1_00574861 EFTA02044080 Sent: 09/09,2016 10:18 AM Let me have a look.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09109/2016 10:16 AM Hi Natashamad dash this morning to add the connecting flight from Miami to STT for the 4 Paris designersnot sure why, but Jeffrey asked me to do this. Apparently some of the designers upgraded themselves at CDG this morning so they have new record locators (below)my question to you is why are we paying 5806.90 for coach and 51495.00 for Biz seats when the AA website has these flights at 5147 for coach and $484 for biz? Why is Amex charging us so much to add this connecting flight to the itineraries? let me know..thanks, Lesley Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phIshing. C) 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any EFTA_R1_00574862 EFTA02044081 claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google Maps Terms of Use" click hereattp://maps.gooale.com/helpiterms maps.htmli. For "Map Legal Notices" click here: I http://www.maps.gooltle.com/help/legalnotices maps.htmll. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visihvww.americanexpress.comitravelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 Ref# 160910-000028 Sent 09/09/2016 i0:59 AM Arnaud Sei neur- LPKDUU Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB Tickets are issued. 147 is non refundable fare, I can re-issue thickets. OK? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_00574863 EFTA02044082 Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09;092018 10.29 AM Will do.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 0910912016 10.28 AM can you make sure the new flights have been ticketed as well- I was told they would be pushed through- thanks! On Sep 9, 2016, at 10:18 AM, Natalia Molotkova wrote: Sent: 09/09/2018 10:28 AM thanks... On Sep 9, 2016, at 10:18 AM, Natalia Molotkova a wrote: Sent: 09/09/2018 10:18 AM Let me have a look.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_00574864 EFTA02044083 Hours: Monday through Friday 9:00am to 5:30pm EST Seat: 09/09/201 ft 10:16 AM Hi Natasha- mad dash this morning to add the connecting flight from Miami to STT for the 4 Paris designers- not sure why, but Jeffrey asked me to do this. Apparently some of the designers upgraded themselves at CDG this morning so they have new record locators (below)-- my question to you is why are we paying $806.90 for coach and $1495.00 for Biz seats when the AA website has these flights at $147 for coach and $484 for biz? Why is Amex charging us so much to add this connecting flight to the itineraries? let me know..thanks, Lesley Arnaud Sei neur- LPKDUU Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. © 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot© and may not be used without written permission. Used hereunder by license. For Google -Maps Terms of Use" click here:f http://maps.google.com/help/terms maps.htmg. For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices maps.htmli. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express EFTA_R1_00574865 EFTA02044084 acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CSTg1022318, Washington U8l#600-469-694, Iowa TAg002, Nevada NO2001-0126 Refit 160910.000028 Sent: 09/09/2016 11:09 AM Let me know, business or coach? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/09/2016 11.03 AM Business $483.90. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST EFTA_R1_00574866 EFTA02044085 Sent: 091092016 11:03 AM Yes please. And price for the biz seats also? Lower to the as website price? Why did she quote me so high? This is going to make jeffrey ask me to start checking every price!? Sent from my iPhone On Sep 9, 2016, at 10:59 AM, Natalia Molotkova ‹ > wrote: Sent: 091092016 10:59 AM Arnaud Sei neur- LPKDUU Ro in Ing ese- WIJWA Laurent Gosseaume- VNNULB Tickets are issued. 147 is non refundable fare, I can re-issue thickets. OK? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/09/2016 10:29 AM Will do.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_00574867 EFTA02044086 Robin Inglese- WIJWAC Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09109/2016 10:28 AM can you make sure the new flights have been ticketed as well- I was told they would be pushed through- thanks! On Sep 9, 2016, at 10:18 AM, Natalia Molotkova EIMIla wrote: Sent: 09/09/201810:28 AM thanks... On • ' olotkova wrote: Sent: 09;09:2016 10:18 AM Let me have a look.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09'09/201810:18 AM Hi Natasha- mad dash this morning to add the connecting flight from Miami to STT for the 4 Paris designers-• not sure why, but Jeffrey asked me to do this. Apparently some of the designers upgraded themselves at CDG this morning so they have new record locators (below)- my question to you is why are we paying $806.90 for coach and $1495.00 for Biz seats when the AA website has these flights at $147 for coach and $484 for biz? Why is Amex charging us so much to add this connecting flight to the itineraries? let me know..thanks. Lesley EFTA_R1_00574868 EFTA02044087 Laurent Gosseaume- VNNULB Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at amencanexpress.com/phishing. el 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot© and may not be used without written permission. Used hereunder by license. For Google —Maps Terms of Use" click hereattp://maps.google.com/help/terms maps.html). For "Map legal Notices" click here: ihttp://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexciress.com/travelterms California CSTg1022318, Washington UBIp600-469.694, Iowa TAg002, Nevada NVp2001.0126 Refg 160910-000028 Sent: 09/09/2016 10:59 AM EFTA_R1_00574869 EFTA02044088 Arnaud Sei neur- LPKDUU Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB Tickets are issued. 147 is non refundable fare, I can re-issue thickets. OK? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/09(2016 10:29 AM Will do.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/092016 10:28 AM can you make sure the new flights have been ticketed as well I was told they would be pushed through thanks! On Sep 9, 2016, at 10:18 AM, Natalia Molotkova ‹ > wrote: EFTA_R1_00574870 EFTA02044089 Sent: 09)092016 10 28 AM thanks... On Sep 9, 2016, at 10:18 AM, Natalia Molotkova wrote: Sent: 09;09/2016 10:18 AM Let me have a look.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09)092016 10:16 AM Hi Natasha mad dash this morning to add the connecting flight from Miami to STT for the 4 Paris designers not sure why, but Jeffrey asked me to do this. Apparently some of the designers upgraded themselves at CDG this morning so they have new record locators (below) my question to you is why are we paying 5806.90 for coach and $1495.00 for Biz seats when the AA website has these flights at $147 for coach and $484 for biz? Why is Amex charging us so much to add this connecting flight to the itineraries? let me know..thanks, Lesley Arnaud Sei neur- LPKDUU Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.comiohishing. 0 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the EFTA_R1_00574871 EFTA02044090 service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot© and may not be used without written permission. Used hereunder by license. For Google Maps Terms of Use" click hereatto://maps.google.comThelp/terms maps.htmll. For "Map Legal Notices" click here: thttp://www.maps.google.com/help/letainotices rnaps.htmli. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.comitravelterms California CSTP1022318, Washington U8I#600.469.694, Iowa TAR002, Nevada NV#2001.0126 Ref# 160910-000028 EFTA_R1_00574872 EFTA02044091