EFTA Document EFTA02059847

To: [email protected][[email protected]] From: Natalia Molotkova Sent: Fri 1/29/2016 4:53:59 PM Subject: Cancel return Rec. Loc#EBLRXV [Email Ref: 160130-0002031 ()INSURE YOUR MI NN A( l N Ul I IVT:RED IN ITS ENTIRETY, PLEASE DO NOT REPLY BELOW THIS LINE Response (Natalia Molotkova) 01/29/2016 11:53 AM Lesley, I cancelled flight DL 444 10FEB JFK FCO 743P 1015A 11FEB Will be credit fro future use from partially used ticket. Probably will be good only on teh same rout - from US to Europe, but will try to use it on different rout as well, might work. Will be valid till January 24 2017. Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Customer ([email protected]) 01/29/2016 11:48 AM Thx Sent from my iPhone Response (Natalia Molotkova) 01/29/2016 11:37 AM Sure, Lesley, on it... Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Customer ([email protected]) 01/29/2016 11:36 AM Hi Natahsa...Margherita landed yesterday...we can now cancel the return portion of her trip on Rec. Loc# EBLRXV thanks, Lesley Privacy Statement I Visit the Centurion Card websde To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.comiphishing. O 2016 American Express. All rights reserved EFTA_R1_00604926 EFTA02059847 When booking concierge services for Card Members. American Express uses a third party concierge service contractor ("Concierge Company'). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (Including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss. damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided 'AS IS.' without any express or implied warranties. Portions of this content are provided by Gayotll, and may not be used without written permission. Used hereunder by license. For Google 'Maps Terms of Use" click here: liittp.firnapscroogle.comihelpiterms maps.html). For "Map Legal Notices" click here: (http/Avvm maos clooale comMelorlitgalnotices_maos html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf. although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reacting sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit vrww.amencanexoress.comitravelterms California CSTfr1022318, Washington U8I0600-469-604, Iowa TA$1002, Nevada Nlirt2001- 0126 Re0$160130.000203 EFTA_R1_00604927 EFTA02059848