EFTA Document EFTA01356623

Customer Research Request Form: HRM Rules applies- Yes, as per below points. Overview: -Customer Research request is used for banking account for following requests: • Recall request Wire/ACH : No client letter is required • Standing Instruction creation and Changes in existing Standing Instruction : Client letter is required • Reversal of Stop payment placed on M and I Account : Client letter is required • IFMS Setup : Client letter is required, IFMS facility cannot be provided to DBTC